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"It was clean and quiet. Not the best area to walk to the mall."

"Rooms were in need of some repair and carpets cleaned."

"Lovely comfortable rooms, highly recommend staying here"

"Great hotel with all the 5 star service you anticipate. The only downside occurred at the food side of the package. Dinner was supgrest food but lack of staff to service was disappointing but the existing staff tried very hard. Unfortunately breakfast was no better. The coffee machine was broken and after finishing breakfast we hadn't received one"

"Conveniently located and well-priced, ideal for an overnight stay before heading back to the airport the next day. Great to have room service meal and prompt delivery. Staff were very courteous and helpful. Room was clean and comfortable (5th floor) and I would stay here again. "

"Excellent staff and service."

"Fabulous property, excellent concierge service. Beautiful breakfast. Highly recommend, have stayed here several times and loved it every time. "

"Great pool and spa, New York Loft is amazing, as is the buffet quality and selection. The staff are very friendly and efficient. "

"Excellent stay. Very easy and central to the city "