6/10 Okay
diane
Travelled with family
3 Jun 2024
Disliked: Staff & service
When we got into room the window was open and there was no screen. I told the desk clerk who called the manager who said it had been ordered but not arrived yet. I asked for another room and he said everything would be fine and let them know if there was a problem. The problem is the staff left at 6PM until the next morning (NO staff left in the building). I told him we had recently had a bat fly into our house from a small opening, and I was also concerned about mosquitoes. He said they didn't have those problems here. After a long winter it is joy to have a window open for fresh air and a breeze but he said we could use the air conditioner (it was 70 degrees, not AC weather). I feel there was no attempt to satisfy the customer who was paying $238 for one night and he should have given us another room since there was a VACANCY sign out front.
diane
Stayed 1 night in Jun 2024