Terrace/patio

Reviews of Wyndham Garden Airport 4 - Star Hotel, Near Fairgrounds, Zoo, Outlet Mall & Downtown Restaurants!

3.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 138 out of 392 reviews" "
Rating 8 - Good. 102 out of 392 reviews" "
Rating 6 - Okay. 68 out of 392 reviews" "
Rating 4 - Poor. 33 out of 392 reviews" "
Rating 2 - Terrible. 51 out of 392 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Rene

Liked: Staff & service
It was a decent hotel. The staff were very nice and helpful. The bed was comfortable. The room was clean enough.
Stayed 1 night in May 2024

2/10 Terrible

Chelsea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out at 11pm after all 4 of us started itching and noticing bumps/rash on our arms and legs after trying to go to bed. We complained to the front desk and were dismissed without any sort of resolution. Definitely do NOT recommend.
Stayed 1 night in May 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
Understaffed at front desk
Stayed 1 night in May 2024

10/10 Excellent

Gross’s

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were all super cool and it was nice to be by the pool area as requested
Stayed 2 nights in May 2024

2/10 Terrible

Reggie

Disliked: Cleanliness, amenities, property conditions & facilities
My concerns were the maintenance around the rooms I was found a roach in my room. My room number was 113. Next to the bed, over the nightstand. Also when they changed my room to Room 504. The thermostat was broken. The bath tub had black dirt and shower hook cook from under the shower tub wall when water was running hitting the wall it come out onto my feet. It was cold and the light was hanging from the wall showing the cords seems very unsafe. I would like a follow to show what I saw. I was very anxious and a bit uncertain on how poorly the maintenance was.
Stayed 2 nights in May 2024

4/10 Poor

Judit

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Arriving to the hotel everything seemed fine, my family and I had 4 rooms reserved upon getting to our rooms one was a complete mess. Went to the front desk and got it sorted or so I thought, trying to open the door for the new room would not work and back I went to the front desk. The person said there was two doors that she was told the hall way door was not working, fine we went through that door and about an hour later I hear the door that supposedly didn’t open swing open. There was a couple who were given a key to my room and they were very apologetic stating that they were given my room. This is such an unsafe unprofessional situation especially since we have a child. The following day the women from housekeeping opens the door as well questioning why I’m in this room when I state to her the situation she tries to play it off maybe it was the front desk who opened the door but it clearly was not. The room that was initially given was going under renovations so why even have that room as available. I mentioned to her I needed to talk to a manager because every time afterward I went to the front there was no one there. I will be emailing the manager because of the unsafe, unprofessional events that occurred.The rooms were not as clean or as tidy as promoted. One of the rooms had the bath tub with bleach a puddle of bleach on there that was never rinsed out. The over all experience was very poor
Stayed 2 nights in May 2024

2/10 Terrible

Randall

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Of the 3 Rooms. We stayed in. All were dirty. The place is located in a bad area of town.
Stayed 3 nights in May 2024

2/10 Terrible

Edwin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a key an went to room an walked in a room where someone was naked then had to get another room no air conditioning was not refunded for there mistakes an i just checked out wife was uncomfortable
Stayed 1 night in May 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for great price
Stayed 1 night in May 2024

10/10 Excellent

IRIS

Travelled with family
Liked: Amenities
The staff is amazing! Very helpful and caring fir their guests. The pool ceiling and area needs a bit a more loving care.
Stayed 2 nights in May 2024

8/10 Good

Roxanne

Liked: Staff & service
Ac unit not working
Stayed 2 nights in May 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Olga

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Felt unsafe. Human trafficking is very heavy in this area. Hotel was dirty and there was blood on the curtains.
Stayed 1 night in May 2024

10/10 Excellent

SHARON, BROKEN ARROW

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay at this hotel. It is always nice and my grandkids love the heated pool. Whatever we needed they provided. We will stay again. Thanks Natasha!
Stayed 2 nights in Apr 2024

10/10 Excellent

Adija

Stayed 2 nights in Apr 2024

10/10 Excellent

Jalyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Exactly how it looks in the pic if not bigger
Stayed 2 nights in Apr 2024

10/10 Excellent

Adela

Stayed 1 night in Apr 2024

4/10 Poor

Aaliyah

Stayed 2 nights in Apr 2024

6/10 Okay

Joshua

Business traveller
Disliked: Property conditions & facilities
Hotel was not clean
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Too much walking distance to the elevator
Stayed 1 night in Apr 2024

6/10 Okay

Adeliia

Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Merette

Travelled with partner
Disliked: Amenities
Room
Stayed 4 nights in Apr 2024

2/10 Terrible

Sue

Disliked: Staff & service
The 2 that checked us in we Great. The Bar & Restaurant SUCKED ASS.. The Lady that was the Bartender needs to be let go she was rude & the Restaurant was nothing..
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and helpful. Highest recommendation
Stayed 1 night in Apr 2024

10/10 Excellent

Thuc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Yolanda

Disliked: Amenities
Didn't like distance to rooms. Whenever I left and returned had to walk all the way back to front desk no access to room. Was told battery went out on the lock. Almost ruined trip, I have screws in my back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really close to the venue for my daughter's cheer competition. I was happy with the restraunt in the hotel and the indoor pool was very nice. The hotel itself was spaced very nice and I couldn't hear anyone from the rooms around us. 10/10
Stayed 1 night in Mar 2024

2/10 Terrible

Deleones

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
An accidental stay should be refunded if the room was purchased was made months in advance. They just stole my money.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Nancy

Travelled with family
Disliked: Cleanliness
All the rooms around us were partying all night long and after complaining twice nothing was ever done about it. All night doors were slamming, yelling and loud music.
Stayed 1 night in Mar 2024

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, staff & service
Check out time is 11, and not noon as listed. Breakfast costs $5 per person, and there is no arcade as advertised. It was clean, conveniently located, and night staff was helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and workout facility.
Stayed 1 night in Mar 2024

8/10 Good

April

Travelled with family, Travelled with family and small children
Convenient, easy parking, and great water pressure. Cleanliness was subpar. Fridge needed wiped out, light switches were filthy, door was also filthy, bathrooms run down, and carpeting in hallways needs replaced. Also the breakfast is awful. I’ve been staying at this hotel every March for last 7 or 8 years. Breakfast is usually ok, but this year was horrible! Staff was great though.
Stayed 1 night in Mar 2024

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Was busy upon check in but other than had a nice night.
Stayed 1 night in Feb 2024

8/10 Good

Angie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was easy for us to get in and out. I didn't have a bad experience.
Stayed 1 night in Mar 2024

8/10 Good

Julieta

Liked: Cleanliness, staff & service
Disliked: Amenities
Iron didn’t work
Stayed 1 night in Mar 2024

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in and someone was in our room we had to go down to get another room and they had no king size with sofa left. The pool was closed due to a broken light.
Stayed 1 night in Mar 2024

10/10 Excellent

Devin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They pool is great for kids
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Liked: Staff & service
Overall a pretty good experience. The courtyard and pool were nice. The workout room was dirty. There was a lot of noise from someone in the courtyard area until after 2 am.
Stayed 1 night in Mar 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Our bathroom had mold in three spots around the tub. Brought it to the staffs attention and said we couldnt get a different room and basically shrugged us away. Utility doors in the hallway were literally falling apart and almost a hazard to those walking by. I dont have high standards for hotels but i do expect there to be no mold. Very disappointed and easily the worst hotel we have stayed at.
Stayed 2 nights in Mar 2024

10/10 Excellent

Danny

Stayed 1 night in Mar 2024

2/10 Terrible

Mariah

Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Stayed 1 night in Mar 2024

10/10 Excellent

Amb

Liked: Cleanliness, staff & service, property conditions & facilities
great clean polite
Stayed 3 nights in Mar 2024

6/10 Okay

Wesley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not very clean on the outside and not very manicured on back side of property. Doors were hard to close and some falling apart. There were roaches all in the bathroom and the toilet wasn’t working properly. Television was not working well either.
Stayed 2 nights in Mar 2024

8/10 Good

Samantha, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting place, old but clean and updated. Has a nice restaurant and bar. Very convenient to the airport but beware of the shuttle driver. I have no evidence and I was running late so I risked the ride but I believe she was very stoned.
Stayed 1 night in Mar 2024