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Reviews of Radisson Hotel Oklahoma City Airport

3 out of 5
Radisson Hotel Oklahoma City Airport
4716 West I-40 Service Road, Oklahoma City, OK

Reviews

8.0

Very good

Rating 10 - Excellent. 362 out of 783 reviews" "
Rating 8 - Good. 201 out of 783 reviews" "
Rating 6 - Okay. 96 out of 783 reviews" "
Rating 4 - Poor. 56 out of 783 reviews" "
Rating 2 - Terrible. 68 out of 783 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Room was humid. Towels were disgusting. Need better management. No soap. Asked twice, third time I had to make my way to the front desk, ask and they had it in the drawer all along. Indian lady supervisor watched her front desk employees like a hawk! Girl back off. Wouldn’t want to work for her. Bad vibes
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
We do apologize for the inconvenience and the issue has been addressed to the proper departments. We hope to make your next stay a lot more comfortable.

10/10 Excellent

Kisha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay.
Stayed 2 nights in May 2024

6/10 Okay

Toby

Disliked: Cleanliness, staff & service
Stayed 5 nights in May 2024

2/10 Terrible

Julian

Stayed 1 night in May 2024

2/10 Terrible

Kevin

Stayed 9 nights in Apr 2024

6/10 Okay

Chad

Stayed 5 nights in Apr 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check- in and check-out were a breeze and the staff very friendly and helpful. The shower could’ve have been cleaner.
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Calvin R.

Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Timothy

Stayed 1 night in Apr 2024

2/10 Terrible

Dante

Stayed 1 night in Apr 2024

10/10 Excellent

Jinsok, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Very clean room
Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Stayed 1 night in Mar 2024

8/10 Good

Thierry

Stayed 1 night in Mar 2024

10/10 Excellent

Zaher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Mar 2024

2/10 Terrible

Chauncey

Stayed 1 night in Mar 2024

8/10 Good

andrea

Stayed 2 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joyce

Travelled with family
All is going well.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it this was my second time staying but I was charged twice.
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Dear April,Thank you for staying with us at Radisson Hotel Oklahoma City Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nice place to stay, looks good, clean and good attention. Rooms pretty decent and modern, no bad odors or noise, very quiet. Breakfast was decent, you have to pay for it, parking free. I would stay here again for sure, no complains.
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Dear Adrian,Thank you for staying with us at Radisson Hotel Oklahoma City Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and very clean and quiet
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Feb 2024
Dear Chelsea,Thank you for staying with us at Radisson Hotel Oklahoma City Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe, staff was friendly and courteous. Clean rooms and bathrooms. Restaurant and bar on site.
Stayed 1 night in Jan 2024
Response from General Manager on 4 Feb 2024
Dear Arthur,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Brett

Business traveller
Liked: Staff & service
Staff were great, no complaints there. Room was spacious. Bathroom was like contractors took a lunch break and never came back. Shower base was gross - I put down a towel before getting in. Maintenance and cleaning (in my particular room anyway) need improvement.
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Brett,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 24 Jan 2024
Dear Jennifer,It was great to have you staying with us at Radisson Hotel Oklahoma City Airport and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property shares with 4 points by Sheraton but there are 2 separate addresses. The properties share a restaurant/bar. Room was clean. Managers & staff were friendly.
Stayed 4 nights in Jan 2024
Response from General Manager on 23 Jan 2024
Dear Jennifer,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Travis

Business traveller
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Travis,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

Xong

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Xong,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There was hair in the room left over from someone’s previous stay, faucet was broken off bathroom sink, shower had low pressure and no hot water, towels looked dirty.
Stayed 1 night in Dec 2023
Response from General Manager on 7 Jan 2024
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Glenna, Springfield

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly. Room was clean but noisy and shower was slippery. Almost fell.
Stayed 1 night in Dec 2023
Response from General Manager on 25 Dec 2023
Dear Glenna,Thank you for staying with us at Radisson Hotel Oklahoma City Airport and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly. The shuttle service to the airport and dinner was a great feature.
Stayed 1 night in Dec 2023
Response from General Manager on 14 Dec 2023
Dear Guest,Thank you for choosing us at Radisson Hotel Oklahoma City Airport during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Lanny

Business traveller
Liked: Staff & service
Shower drain loose and dangerous Bed cover stained Hair in shower and around toilet Drinks in bar and food expensive Had to pay for breakfast Bad neighborhood
Stayed 2 nights in Dec 2023
Response from General Manager on 14 Dec 2023
Dear Lanny,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff!
Demont was outstanding! His customer service and willingness to help is top notch! Very much appreciated.
Stayed 1 night in Nov 2023
Response from General Manager on 21 Nov 2023
Dear Christopher,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Cedric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like the room service. (bed not made up, ran out of clean wash cloths, almost ran out of toilet paper.
Stayed 6 nights in Nov 2023
Response from General Manager on 19 Nov 2023
Dear Cedric,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Grace

Stayed 2 nights in Sep 2023
Response from General Manager on 24 Oct 2023
Dear Grace,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, very clean, excellent maid service. Good coffee at the lounge in the early morning.
Stayed 5 nights in Oct 2023
Response from General Manager on 22 Oct 2023
Dear Dwaine,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 22 Oct 2023
Dear Linda,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall this was a decent property in a safe area. The hotel feels like it was recently remodeled but never finished. Our room did not have the frig or microwave we had to request them. A few of the rooms on our floor did not have door locks or handles (there were holes in the door for them). The hotel is on the cusp of awesomeness. The employees are very friendly and accommodating. The wifi is non-existent and for some reason cell service is next to none within the building, you step outside and it is great.
Stayed 5 nights in Oct 2023
Response from General Manager on 20 Oct 2023
Dear Diana,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Fred

Stayed 1 night in Oct 2023
Response from General Manager on 3 Nov 2023
Dear Fred,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Kameo

Travelled with family
Front desk check in great easy. Room clean. Bed kinda hard so didn’t sleep good but that’s normal with almost all hotels. My issue. Check out is 11am I was just woken at 8 by house keeping whom google translate was used to explain this bc they didn’t understand why I was still in the room at 8am….. I needed sleep for this trip and hard bed and now this I’m up and can’t go back to sleep leaves me very upset. Also, barn door bathroom on design is horrible!
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
Dear Kameo,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Tina

Liked: Cleanliness, staff & service, room comfort
The toilet stopped working twice repaired once than broke again. Staff was friendly room was very clean and comfortable.
Stayed 2 nights in Sep 2023
Response from General Manager on 31 Oct 2023
Dear Tina,We loved having you stay with us at Radisson Hotel Oklahoma City Airport. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mandey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees were very welcoming at the front desk. Lobby was very clean. Room was amazing! Bed was comfortable, bathroom was very clean. My stay was 5 days and even though they said they would clean the room every other day they came in every day. The only thing I would suggest is my room only had a refrigerator. It would have been nice to have a microwave as well. Over all my stay was great and we will definitely stay there next year
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. It was clean, comfortable, relaxing. The staff was very friendly, helpful. They greeted us every time we came through the front door. We are very pleased to have stayed there.
Stayed 7 nights in Aug 2023

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No refrigerator, microwave, bedside clock, or shampoo. Pool is ridiculously cold and no towels provided
Stayed 3 nights in Jul 2023

10/10 Excellent

Lindsay

Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Travelled with pets, Travelled with partner
Good staff, clean place
Stayed 1 night in Jul 2023

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bar
Stayed 2 nights in Jul 2023
Response from Customer Care on 1 Aug 2023
Thank you for taking the time to write a review. We are sorry to hear about the concern regarding the bar at that time. We are striving hard to provide comfortable accommodation to all of our valued guests and we apologize for the inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management as it assists us in our continuous goal of improving our services. We would certainly be grateful for another opportunity to serve you in the future.