2 outdoor pools, pool umbrellas, pool loungers

Reviews of Etosha Safari Lodge

4 out of 5
Etosha Safari Lodge
10 km South of Andersson Gate on C38, Etosha National Park, Okaukuejo

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 180 reviews" "
Rating 8 - Good. 73 out of 180 reviews" "
Rating 6 - Okay. 20 out of 180 reviews" "
Rating 4 - Poor. 4 out of 180 reviews" "
Rating 2 - Terrible. 0 out of 180 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
OK experience, room for improvement.
Lovely location. Spacious rooms spread out overlooking Etosha. Food ok, buffet expensive for dinner especially when they rundown the options towards the end of the sitting. We had to ask them to make more of a chicken dish as we don’t eat red meat. Staff on the whole very good, although the lunch time crew seemed disinterested when we arrived at 2pm. Breakfast much better. Rooms could do with a refresh.
Stayed 1 night in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
I booked this property seven month in advance through expedia, the day before they told me that there was no booking I was shoch, finally they sort it out. The hotel facilities are nice, food was excellent, it was clean some of the staff need a training concerning english language. I would not pay more than 250 euros per room

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The only negative is that I got tired of only buffet meals.
Stayed 3 nights in Sep 2023

10/10 Excellent

michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lodge with amazing view.
Stayed 2 nights in Apr 2023
Response from Nicole on 8 May 2023
Dear Guest Thank you so much for your positive review and for taking the time to provide feedback. We are delighted to hear that you had a positive experience with us at Gondwana Collection Namibia. We will convey your feedback to our team. Kind regards The Gondwana Team

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Etosha mass tourism
Lovely room in a super hotel 10 kms from the main Etosha park gate. Fabulous sunsets and Etosha one of the great game reserves in the world Only complaints … slightly impersonal but inevitable given size and food average
Stayed 3 nights in Nov 2022

8/10 Good

Cynthia, Blue Island

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you have mobility issues, thete are a lot of steps (with handrails) but it is steep terrain The office does offer a car to go from msin lodge to rooms Staff is amazing, especially Nakale, the manager I'm not a fan of buffets which is served for breakfast and dinner Food was good but just not hot enough Great showers and lots of hot water Overall, it was a nice visit.
Stayed 2 nights in Sep 2022

6/10 Okay

stefania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
they had issues in finding my booking, room was nice but no view, which we were surprised about given the location. Nice sunset terrace. Dinner was not included and they charged 23£ per person per night (drinks excluded), which was a bit of a rip off for a buffet in Namibia and the quality of the food. Overall ok but wouldn’t go back.
Stayed 2 nights in Aug 2022
Response from Nicole on 5 Sept 2022
Dear Guest, Thank you for recent review. We regret that we did not deliver our usual standard of service. Our teams are committed to providing high-quality customer service and experiences to all of our guests. We hope to see you again in the near future.Yours sincerely, The Gondwana Team

10/10 Excellent

Hendrikus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great lodge but the duvets are for the north pole
Etosha Safari Lodge is beautifully located near the entrance of Etosha Parc. Great views from the terras. Good food with the evening buffet. The houses are spacious, clean, nice bathroom and a small terrace for your self. The beds are good, but the duvets are so heavy and thick that you need to put the airco on freezing (which is not possible) to avoid sweating out of your bed. This kind of duvets, when temperature outside can be in the high thirties Celsius, is not a smart and ecofriendly thing.
Stayed 3 nights in Nov 2021
Response from elke on 29 Nov 2021
Good day, thank you for taking the time to write a review regarding your recent stay with us. We appreciate your feedback and will forward it to the relevant departments. Kind regards Gondwana Collection Namibia

8/10 Good

M I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lodge close to Etosha National Park
Great lodge, in great condition, and spectacular views! Definitely recommended for a quick stop and visit to Etosha National Park.
Stayed 2 nights in Jul 2021

8/10 Good

Erika, Ohio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property with beautiful views! Very safe, great staff. Only areas for improvement, no wifi in the rooms, no television anywhere on property. Refrigerator in room would be nice (rooms are amazingly beautiful though and got alot of reading done with no tv or internet) Lastly, my main issue is that it was about $200 Namibian dollars more to get an etosha tour at the lodge than at the etosha safari camp, which is the same tour (as we picked people up there for our tour). Found this out last day. Also we went to the camp for dinner, and in was more lively and fun down there. Retroactively, i would stay there. Lodge is fancier, camp is laid back and fun.
Stayed 3 nights in Feb 2020

10/10 Excellent

Agnieszka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Etosha
Excellent lodge with fantastic customer service. I wish we had more time to spend there.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb location excellent staff, very good food, close to park
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lodge in a great location. Good sized rooms, good choice at the buffet dinner. Friendly staff. Only a short drive to the park.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
Full of tour bus clients. Food very average. No water in room and the last guests clothes were in the wardrobe. Staff friendly and helpful though and terrace good for sunset.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful outlook from the main terrace and a fantastic location, close to Etosha. Saw some zebras on site and a giraffe close by. There was a lodge inside Etosha too but Etosha Safari Lodge seemed much nicer in comparison. I never felt very welcomed by staff, they were often quite cold on approach which was a shame. The evening buffet was great but didn’t realise this wasn’t included in our price. Only found out at the end. Very difficult to go elsewhere. The rooms felt very secluded and were exceptionally clean.
Stayed 2 nights in Oct 2019
Response from Sigrid - Gondwana Collection Namibia on 23 Oct 2019
Thank you for the positive feedback, it is much appreciated

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel is beautiful, very well positioned at a top of a hill, which provides great view over the surroundings. But the overall service is not good. It seems that the numbers of the staff are not enough. Both at dinner and breakfast we felt that everything was taking far too long.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
The staff at Etosha were fantastic and extremely helpful.
Stayed 1 night in May 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Etosha Park
Stayed at this lodge for 2 nights and did a self-drive tour of Etosha National Park, which was very enjoyable! We booked here because of location (10 kms from park entrance) and we had stayed at a sister lodge (Namib Desert Lodge) which was excellent. The staff here were quite excellent and went out of their way to help, great service! The bungalows were a bit dated but interesting layout and comfortable. I rated this property lower than its sister property mainly because of food quality and missing amenities, such as chairs on the balcony and lack of turn down service (the bungalows are very spread out so a long walk if you need anything). Same as for the sister property, the breakfast and dinner are buffet only, the difference was in the quality of food, choices, and lack of freshly cooked options (eg. omelets; stir fry). A la carte choices would be preferred and also could do with a fridge in the room. Had we stayed here first I would have been less likely to book at a sister lodge however for our purposes it was good.
Stayed 2 nights in Apr 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star luxury in the wilderness
A quick getaway to the world famous Etosha National Park was made even more memorable by the stay here!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the terrace was awesome especially for a sundowner
Stayed 2 nights in Mar 2019

6/10 Okay

Paulo

Liked: Cleanliness
Disliked: Room comfort
Poor quality service and poor facilities
We stayed for one night before going into Etosha Park. The views of the bush are very nice from the main building in the lodge which is located in a hill top. The dinner available is only buffet with choice of different game meats. As we do not eat game we could not have dinner. The breakfast was not fantastic. The beds are extremely hard. We were unable to sleep with such poor quality beds. The service around the pool is none existent and you have to fetch your own drinks. Overall this lodge is not good value for the money charged. For cheaper price we had a better experience at Halali lodge inside the park where we had a chalet with private jacuzzi. In my view the best is staying inside the park
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be nice to see an ala carte menu for dinner instead of just buffet
Stayed 1 night in Oct 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Fantastic location close to Park gate. Beautiful reception area with a warm welcome from the lovely staff. Sundowners on the deck amazing as was the buffet dinner that caters to all preferences and requirements. Room and bed clean and comfortable butinadequate toiletries, need to bring your own.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Social Media Assistant on 2 Aug 2018
Many thanks for evaluating our property and we wish you the best for the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lodge for Etosha
Fabulous lodge close to Etosha. V friendly & helpful staff. Room clean & comfortable. Game drive from the lodge was v good

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etosha Safari Lodge
Great location, only a short distance from the Etosha Park southern gate and great game drives. Fantastic views from the hotel.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights not enough!
My partner and I stayed 2 nights at the Etosha Safari Lodge and there were no faults. The staff were friendly and helpful. The rooms were big, clean and comfy. Beautiful lodge with amazing views of the area. The food was lovely, serving game meats in the buffet for dinner. We did 1 game drive with the lodge (which was about a 15min drive to the nearest gate) where we saw 4 of the Big 5 (no buffalo in Etosha NP). We would definitely come back and would not hesitate to recommend this lodge.
Stayed 2 nights in Jan 2018
Response from Social Media Assistant on 30 Jan 2018
We are happy to hear from you! Thank you once again for taking your time to elaborate our property with such great words. It will always be a pleasure to host you. Have a great time wherever you are and happy adventures ahead.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Social Media Assistant on 7 Dec 2017
Thank you very much for evaluating our property. Best wishes for the future, Koney

4/10 Poor

Raphi, Frankfurt

Disliked: Staff & service, property conditions & facilities, room comfort
There must be better options for the money
The only nice thing about the hotel is the terrance at the reception/restaurant. The hotel rooms must have been nice at some point. They still look cute from outside, BUT, there was a gecko and bugs in both of our rooms. The rooms smell like sewage unless we close the toilet door, which helps a bit. We had two rooms and both had bugs, and the terrible sewage smell. The dinner buffet is expensive but below average, if not terrible. I am very surprised by the high ratings here. The staff, management were not very friendly, first they asked us to provide proof of booking. Luckily, I had a copy on my phone. However, even after providing this, they proceeded to accuse us of not having a booking, later they looked in their print out of bookings, and told us, yes we indeed had a booking. they did not apologize, although they made us look like we did something wrong. Overall, I would recommend people look elsewhere.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Fine but 'over done'.
Fine accommodation and service, but 'motor ways' to 'rooms' are very hard on tyres. Appreciate the effort to upgrade access to rooms, but the end product not so good.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hilltop view
I had opted for this lodge because I wasn't able to get accommodations in the park itself. We weren't disappointed because the lodge is a short distance (less than 10 minutes) to the park entrance along a paved road. The food (breakfast and dinner) was quite good but nothing special. Service was pleasant. Everyone was friendly and helpful. The room was large and clean. Each unit had a parking spot which was great because we had rented a car. The was a very good view from the balcony extending out from the restaurant area. One morning, on our way out, there were four giraffes and a zebra along the road about 50 meters or so from our unit.
Stayed 3 nights in May 2017
Response from Social Media Assistant on 21 Jun 2017
We would like to take this chance to thank you once more for making our property a destination of choice and for sharing your experience on this platform. We hope potential clients will make constructive use of your story to plan their adventures with us. Your encounters with the internet have been shared with the property staff for possible solutions. We can only wish you the the best! Kind regards, Koney

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stunning spot in the middle of the bush with great views from the lodge. Very uncomfortable, noisy beds. No fridge in the room, poor WiFi.

10/10 Excellent

Mariann, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and location!
We spend 4 days in this lodge! We had our own little private house (room 1) with an amazing view on Etosha park!! They have three different private pools. All super nice and clean. The view from their restaurant area is absolutely splendid as well! It is only 9 km away from the entrance of the park. They provided us with a great guide and service overall. The food is a buffet for both breakfast and dinner - very good - and lots of it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Beautiful view with a friendly staff. Rooms are clean and comfortable. Trips into Etosha right from the hotel.

8/10 Good

Gottfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 5 Sept 2016
Thank you for your great feedback! We hope to welcome you back on your next tour to our property. Kind regards, Koney

6/10 Okay

Verified traveller

Liked: Cleanliness
Good situation
Lovely setting and nice room but falls down on basic essentials. No fridge in the room and a long way to reception to get a cold drink especially at night. There was also no hair dryer although the reception staff did produce one on request. Wifi only available in the bar but not much use when it didn't work
Response from Social Media Assistant on 6 Nov 2015
We thank you for taking the time to write us a review about your stay at the lodge. there is a shuttle service available at the lodge from the rooms to the lodge if the path is too far for guests. We hope that we will be able to welcome you back at the lodge again in the future to introduce you to our shuttle service. Kind regards, Katrin

8/10 Good

Wendy, Bekshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Etosha
Good lodge fairly close to Anderson Gate. Very nice balcony for dining and great terrace for sundowners.
Response from Social Media Assistant on 6 Nov 2015
We thank you for your feedback as this helps us greatly to improve our customer experience. We look forward to welcoming you back at the lodge again in the future. Kind regards, Katrin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lodge at the Etosha
Staff is exelent, lodge is exelent, food is exelent!
Response from Social Media Assistant on 6 Nov 2015
We appreciate your feedback greatly and hope to be bale to welcome you back at the lodge again soon. Kind regards, Katrin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A definite recommendation
Excellent food, nice cosy atmosphere at night after dinner with 2 local musicians. Very friendly staff and very helpful

10/10 Excellent

Altje Hoekstra, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The Etosha Safari Lodge is just outside the spectacular national park, just a short drive. Staying outside the park means you are limited to visiting during daylight hours, but the Lodge seemed like the nicest place in the area. The little separate huts on my side faced the sunrise to the east. There were two pools and free wifi. Gorgeous views, free breakfast, sunset cocktails, and the chefs for dinner took excellent care of me and my dietary restrictions. Our air conditioner didn't work, but overall the place was wonderful.

10/10 Excellent

cathy, mississauga canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
your own zoo outside of your door
We had a 2 bedroom chalet which was fully equiped and serviced in a wonderful setting with wart hogs, monkeys and mongoose running around the front door. A very safe and magical place, which we would highly recommend to everyone.

10/10 Excellent

david, ghana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay near etosha
Very good place to stay near etosha, the bungalows are lovely, clean, the food was great and staff very helpful. Had a couple of great game drives with their drivers who went the extra mile. Would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good bt expensive accomodation outside Etosha park
very calm and quiet place. lots of birds in the viccinity. does not have telephone or refrigerator in the rooms. buffet dinner is a bit expensive. Overall it was good since it gave us a feeling of living in the forest.

8/10 Good

Tezza, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenienat location for visitng etosha
Stayed in the camp whch was well appointed spacious cabins set in private bushland. They use imaginiative animals prints to decorate the concrete floors and shower. Staff are extremely friendly and helpful and will go out of they way to help with special diets. Ffood was great especially important when there is no where else to eat. One of the best places close enough to Etosha to enable to go in the park early in the morning. If you don't feel like going for a game drive you can relax by the pool or the bar or sleep in your aircond cabin.

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sehr tolle Anlage, nähe zum Etosha prima. Bungalows etwas in die Jahre gekommen. Sonst jederzeit wieder
Stayed 2 nights in Apr 2024