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Reviews of All-Suite Resort Ötztal

4 out of 5
All-Suite Resort Ötztal
4 Örlachweg, Oetz, 526443279

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ranny

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Yoav

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Metar

Travelled with family
Liked: Cleanliness, room comfort
Amazing!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great stay here as a base for skiing - gondola 5 min walk away. Spar shop so close for snacks and breakfast supplies from fresh bakery section. Very clean rooms, nice restaurant and pool was lovely to have. Recommend cafe Heiner for food / ice cream / cakes and also pizza rustica for take away / eat in for anyone visiting here.
Stayed 7 nights in Apr 2023

10/10 Excellent

TAL

Liked: Cleanliness, room comfort
Amazing room and kitchen, spa is so-so
The first thing we thought as we entered the apartment was WOW. The place is HUGE. You can tell a lot of effort (and $$) went into the place, as quite literally every item in the kitchen was WMF. We loved the apartment in every single way and felt right at home. The spa is somewhat disappointing, however... We have been to several spa resorts and hotels in the past, and this was a rather small one without many options. There were plenty of saunas, but only one pool which was, in our opinion, too cold to swim in despite being heated. Also, since this is not an adult only resort, expect children diving and splashing and being quite loud - also in the saunas, despite "quiet" stickers glued in some areas. Also, communication wasn't always great. We paid for a stay with breakfast, but upon arriving they told us there is no breakfast available. When we contested, the clerk checked again and then had us fill out a form detailing what we'd like to eat. The last thing is that there was a hiccup with payment - they overcharged us 40 Euros after checking out because they mixed up the room we were at. My partner didn't notice at first, but when I did, they refused to believe there was an error on their part. I was just about to call Hotels.com customer support when suddenly they realized their mistake... But all in all, was a great experience.
Stayed 2 nights in Dec 2022

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2023

10/10 Excellent

Trond

Stayed 7 nights in Jul 2023

10/10 Excellent

Rasmus

Stayed 4 nights in Jul 2023

10/10 Excellent

Ane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022
Response from Carina Mader on 31 Aug 2022
Liebe Ane, vielen Dank für Ihre ausgezeichnete Bewertung über welche wir uns sehr freuen! Herzliche Grüße, Ihr All-Suite Reservation Team

10/10 Excellent

Guillermo

Stayed 3 nights in Apr 2022

8/10 Good

Dennis

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Richard

Liked: Cleanliness, room comfort
Tolle Unterkunft!
Tolle Unterkunft, nur fehlt im obersten Saunabereich eine Dusche.
Stayed 5 nights in Sep 2021

8/10 Good

KF

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Alex, Neuwied

Travelled with family
Liked: Cleanliness, amenities
Wunderschönes Apartment mit sehr hochwertiger Ausstattung. Exklusiver SPA-Bereich. Sehr freundliches Personal.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schön und neu, aber noch mit Verbesserungsbedarf
Neues Hotel, große Räume, gute Kücheneinrichtung. Gute Lage nahe Lift, nicht direkt an der großen Durchgangsstraße. Dennoch einige Verbesserungsvorschläge: - Gästekarte direkt ausgeben, nicht erst 3 Tage später auf wiederholte Nachfrage. Wir bezahlen dafür! - Mehr Couchmöbel im Apartment; was nützen 4 Plätze, wenn 8 im Apartment leben; soll der Rest auf dem Boden sitzen? - Pool-Area (insb. Handtücher) nachmittags öfters sauber machen, war etwas chaotisch - Sauberkeit der Kopfkissenbezüge prüfen, wir hatten mehrere blonde Haare - Unverschämtes Preissystem für Einzelbestellungen im Restaurant ändern. €4,40 für einen maschinellen, maximal durchschnittlichen doppelten Espresso? Wirklich? Kein Wunder, dass alle ihr eigenes Frühstück organisieren.
Stayed 5 nights in Dec 2019

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues all suites Hotel, super Konzept, moderne Infrastuktur, top Leistung/Preisverhältnis, fühlten uns sehr wohl. Sehr empfehlenswert. Lichtdurchfluteter Wellnessbereich.
Stayed 2 nights in Sep 2019

8/10 Good

Lanfranco

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

SALEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاعلان عن كل الرسوم هناك رسوم للتنظيف ومبلق يعتبر كبير
Stayed 3 nights in Jul 2019

10/10 Excellent

Christian Richardt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert lejlighedshotel
Skønne omgivelser. Dog lidt dyrt obligatorisk rengøring
Stayed 2 nights in Jul 2019
Response from All-Suite OETZ on 2 Aug 2019
Dear Guest, thanks a lot for your excellent rating! The costs of the final cleaning have been fixed to comparable establishments and the effort of our cleaning company. Your All-Suite Team

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sehr tolle Geschichte und ein wunderschöner Bau mit toller Betreuung. Liegt jedoch in Zukunft eher im sehr höheren Budget für Österreich für das es hier um Appartements geht die sicherlich auch Familien ansprechen sollten vom Konzept her.
Stayed 2 nights in Jul 2019
Response from Das All-Suite Team Oetz on 2 Aug 2019
Lieber Pascal! Ganz herzlichen Dank für die hervorragende Bewertung. Wir freuen uns, dass Sie den Aufenthalt als einer unserer ersten Gäste im neuen Resort genossen haben und spornt uns natürlich weiter an!