Exterior
Check availability

Reviews of Hotel Bristol

5 out of 5
Hotel Bristol
15, Pushkinskaya Str., Odesa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 260 reviews" "
Rating 8 - Good. 56 out of 260 reviews" "
Rating 6 - Okay. 14 out of 260 reviews" "
Rating 4 - Poor. 5 out of 260 reviews" "
Rating 2 - Terrible. 5 out of 260 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please, USB charge in rooms
Stayed 3 nights in Sep 2023
Response from Kind regards, Bristol Hotel 5* Odesa. on 22 Sept 2023
Dear Alvaro,Thank You so much for for this great review and the highest mark.We are glad to hear that You enjoyed staying with us and we hope to see You again soon. As for the USB charge, You can ask any time the reception desk to assist You.

10/10 Excellent

Laura, Los Angeles

Business traveller
Liked: Cleanliness, staff & service
Very helpful staff!
Stayed 5 nights in Jun 2023
Response from Kind regards, Bristol Hotel 5* Odesa Team. on 5 Jul 2023
Dear Laura,Thank You so much for this great review. We are glad to hear that You enjoyed staying with us and we hope to see You again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful. The restaurant staff and food are very good. Andray and Maksym are the best. Their service brings me back every time I’m in Odessa.
Stayed 1 night in Jun 2023
Response from Bristol Hotel 5* Odesa Team on 20 Jun 2023
Dear Michael,Thank You for taking the time to share Your feedback in regards to Your recent stay with us. It's a pleasure to hear good comments from our Guests. We appreciate that You mentioned in details Your experience at our restaurant and we are happy to hear that You enjoyed food and our staff, specifically Andrew and Max. . We hope to see You next time and make Your staying with us the enjoyable one. Warm regards, Bristol Hotel 5* Odesa Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as Usual.
I stay here every time I visit Odesa City Center. Beautiful Hotel, close to everything, and service is perfect.
Stayed 1 night in Jan 2023
Response from Best regards, Bristol Hotel Team. on 5 Feb 2023
Dear Brian,Thank You very much for such beautiful comment! There is no better motivation than receiving a positive feedback from a valued Guest. Being our Guest, You have experienced all varieties of services we provide, and it's honorable to hear that Your stay was amazing and You put the highest mark. Hope to see You soon again at Bristol Hotel.

10/10 Excellent

Sergey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old clasics
Always a great choice in Odessa. Classic!
Stayed 3 nights in Feb 2022
Response from YuliyaYanak on 22 Feb 2022
Thank you for choosing Bristol Hotel 5* Odesa on your recent visit. We truly appreciate your rewarding compliments and we are glad that you had a wonderful stay with us. We look forward to the pleasure of welcoming you again in the hotel soon. Yours sincerely, Yuliya Yanak, Hotel Manager

10/10 Excellent

Akhil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Amazing facilities (steam bath, sauna, swimming pool, gym) all included in the price. Friendly and English speaking staff was a bonus. Hotel is situated at a prime location.
Stayed 2 nights in Feb 2022
Response from Yuliya Yanak on 7 Feb 2022
Thank you for choosing Bristol Hotel 5* Odesa on your recent visit. We look forward to the pleasure of welcoming you again in the hotel soon. Yours sincerely, Yuliya Yanak, Hotel Manager

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from YuliyaYanak on 7 Feb 2022
Thank you for choosing Bristol Hotel 5* Odesa on your recent visit. We look forward to the pleasure of welcoming you again in the hotel soon. Yours sincerely, Yuliya Yanak, Hotel Manager

10/10 Excellent

WASIM

Stayed 2 nights in Dec 2021
Response from Yuliya Yanak on 24 Dec 2021
We're glad for a high rating We're looking forward to sharing an even more pleasant experience with you soon. Yuliya Yanak, Hotel Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and spoke English. Beautiful lobby area and nice room.
Stayed 3 nights in Nov 2021
Response from Yuliya Yanak on 8 Dec 2021
We are delighted to read you had a great experience at the Bristol Hotel Odessa 5*. Thank you for taking the time to highlight our staff and features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon. Hotel Manager, Yuliya Yanak

10/10 Excellent

lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful and remodeled recently. Room with windows with street view. Room was clean and very cozy. Morning buffet was very tasty and nice. Staff of hotel was friendly and attentive. I used hotel transfer from airport. It was in time and very useful. I like this hotel very much
Stayed 4 nights in Nov 2021
Response from Yuliya Yanak on 8 Dec 2021
We are delighted to read you had a great experience at the Bristol Hotel Odessa 5*. Thank you for taking the time to highlight our staff and features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon. Hotel Manager, Yuliya Yanak

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Yuliya Yanak on 25 Oct 2021
Dear William, I am so pleased that you enjoyed your visit. Thank you for taking the time to share your recommendation. We look forward to welcoming you back soon. Hotel Manager, Yuliya Yanak

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was big and clean with windows on the sealing - that was awesome. Problem was that air conditioner wasn’t working, and we were not informed about that at the time of checking in. So instead of resting, we spend some time trying to figure out how to make room warmer( other then this small issue, Bristol was very good choice.
Stayed 1 night in Sep 2021
Response from Yuliya Yanak on 25 Oct 2021
Thank you for choosing Hotel Bristol on your recent visit. We are delighted that you found your accommodations spacious, comfortable. We regret that failed to meet your expectations and hope to have one more chance to change your opinion. We look forward to welcoming you back when your travels next bring you to Odessa. Yuliya Yanak, Hotel Manager

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was great. My room was always cleaned , organized, and used towels replaced. Couldn’t figure out the cigarettes smell came from, but I could sense that in a hall and an elevator.
Stayed 6 nights in Aug 2021
Response from Yuliya Yanak on 14 Sept 2021
Thanks so much for recommending us to future travelers. We are delighted how pleased you were with our cleanliness and the quality of our facilities. Even though we are in the hospitality business, it's always nice to be recognized by our guests. Thanks again, we look forward to welcoming you back. Yuliya Yanak, Hotel Manager

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
A+ front desk, breakfest, quiet classy great location.
Stayed 1 night in Aug 2021
Response from Yuliya Yanak on 10 Aug 2021
Dear Richard, we appreciate that you took the time to complete our guest survey. We hope to welcome you back. With kind regards, Yuliya Yanak, Hotel Manager

4/10 Poor

Baruh

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Feb 2021
Response from Yuliya Yanak on 14 May 2021
Dear Baruh, thanking You for the rating. Would you be so kind to share comments. Awaiting your kind reply. Yuliya Yanak, Hotel Manager

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, enjoyable
Very pleasant and happy stay! Enjoed every single moment. Friendly and helpful staff. Very clean and wonderful buffet. Definitely will stay again! Thanks so much for great service!
Stayed 1 night in Feb 2021
Response from Yuliya Yanak on 14 May 2021
Dear Andre, thank you very much for choosing Bristol Hotel 5* Odesa and for sharing your feedback. Your evaluation of the hotel is highly appreciated. We look forward to welcoming you back. Yuliya Yanak, Hotel Manager

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Excellent hotel and service. The staff is very helpful, and the food is excellent. I would stay here again when I come back to Odessa.
Stayed 3 nights in Jan 2021
Response from Yuliya Yanak on 14 May 2021
Dear Marc, thank you very much for choosing Bristol Hotel 5* Odesa and for sharing your feedback. Your evaluation of the hotel is highly appreciated. We look forward to welcoming you back. Yuliya Yanak, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time here and I love this place, nice spa zone and delicious breakfast, highly recommend.
Stayed 2 nights in Jan 2021
Response from Yuliya Yanak on 14 May 2021
Thank you for the rating and great comments. We look forward to welcoming you back soon again and again. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Andriy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an excellent service, really well equipped rooms - clean and spacious
Stayed 1 night in Jan 2021
Response from Yuliya Yanak on 14 May 2021
Dear Andriy, Thank you for the rating and great comments. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benefits were not offered
The location was very convenient to the area of Odessa we were visiting. The receptionist was very helpful and professional. The room was comfortable with all the necessary amenities. The only problem we had is we were told that we would not be getting a room upgrade as a gold member. The reasons was there was not one available. Yet when I went to the reservation site of theirs and Hotels.com there were many rooms available for upgrade over 20 rooms. This is the first time that we did not receive and upgrade. Also instead of being offered a sparkling wine as is one of the benefits of gold status, I had to ask for it.
Stayed 1 night in Nov 2020
Response from Yuliya Yanak on 22 Nov 2020
Dear Robert, thanking You for a great feedback. We are glad to make You happy as a Guest. Awaiting your next stay at the Bristol Hotel 5* Odesa. With kind regards, Hotel Manager, Yuliya Yanak

10/10 Excellent

Артем, Умань

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and food, highly recommend.
Stayed 1 night in Sep 2020
Response from Yuliya Yanak on 18 Sept 2020
Dear Artem, would like to thank for a visit to the Bristol Hotel 5* Odesa and Your wonderfull review. Awaiting Your next visit. With kind regards, Yuliya Yanak

10/10 Excellent

Артем, Умань

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and food, highly recommend.
Stayed 2 nights in Aug 2020
Response from Yuliya Yanak on 18 Sept 2020
Dear Artem, Thanking You for a wonderfull rebiew and high rating. Awaiting Your nest arrival to Odessa. Kind Regards, Hotel Manager, Yuliya Yanak

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent++
The hotel is beautiful. Centrally located. Posh.
Stayed 3 nights in Jul 2020
Response from Yuliya Yanak on 30 Jul 2020
Dear Raymond, would like to thank You for positive review. Awaiting Your next visit to Bristol Hotel 5* Odesa. With kind regards, Hotel Manager, Yuliya Yanak

10/10 Excellent

Sergey, Russia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Staff. Parking, breakfast. Purely.
Stayed 1 night in Jul 2020
Response from Yuliya Yanak on 21 Jul 2020
Dear Sergey, Thanking you so much for positive review and high rating. Awaiting your next visit to the Bristol Hotel 5* Odesa! With kind regards, Hotel Manager, Yuliya Yanak

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020
Response from Yuliya Yanak on 6 Jul 2020
Dear Paul, thanking you for choosing Bristol Hotel 5* Odesa! We are awating your next stay. With Kind Regards, Hotel Manager, Yuliya Yanak

8/10 Good

Svetlana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This hotel has got to stop charging for tea or cofee in the room. Even the 3 star hotels have tea/coffee in their rooms. It's not about the money,
Stayed 2 nights in Feb 2020
Response from Yuliya Yanak on 17 Feb 2020
Dear Svetlana, many thanks for sharing your review. Would like to thank for your recommendations. Awaiting your next visit at the Hotel Bristol. With kind regards, Yuliya Yanak

10/10 Excellent

YOULIANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Yuliya Yanak on 17 Feb 2020
Dear Youliana, many thanks for sharing your review. Awaiting your next visit at the Hotel Bristol. With kind regards, Yuliya Yanak

10/10 Excellent

Oskar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Yuliya Yanak on 27 Jan 2020
Dear Oskar, thank you for high rating. Awaiting your next visit to Hotel Bristol Odessa. Hotel Manager, Yuliya Yanak

8/10 Good

Professor John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019
Response from Yuliya on 21 Nov 2019
Dear Professor John, Thank you for rating. We look forward to see you soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful elegant hotel in Odesa. Fabulous from all perspectives.
Stayed 1 night in Oct 2019
Response from Yuliya on 21 Nov 2019
Dear Gregory, Thank you for great comment. We look forward to see you soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Yuliya on 23 Oct 2019
Dear Guest, Thank you for rating. We look forward to see you soon. Kind Regards, Hotel Manager Yuliya Yanak

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
How can this tiny room be a five star?
Old hotel in great shape but lacked what it took to match something very handy like holiday inn express. I mean most of us want a refridgerator, coffee maker and microwave. None included even with upgraded room. But only because it was never designed and is no big enough. The room was tiny and not worth what we paid. The first thing back in the US i stayed again at HIE and we were sooo comfortable again.
Stayed 4 nights in Oct 2019
Response from Yuliya on 23 Oct 2019
Dear James, Thank you for staying with us and share your comments. We have of varying rooms size available and will do our best to accommodate you with the room of your choice should you stay with us again. Thank you for taking the time to write your review, and we look forward to seeing you again soon. Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from Yuliya on 10 Oct 2019
Dear Guest, thanks for the excellent rating. Respectfully, Hotel manager Yulia Yanak

10/10 Excellent

KARANJIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Upscale hotel
Beautiful hotel in the city center with easy access to everything Odesa has to offer
Stayed 3 nights in Sep 2019
Response from Yuliya on 10 Oct 2019
Dear Guest, thanks for the excellent rating and comment. We look forward to seeing you again. Respectfully, Hotel manager Yulia Yanak

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to ensure that a minor issues was attended to. Thank you for your kind assistance and attention! Excellent staff for sure.
Stayed 3 nights in Sep 2019
Response from Yuliya on 10 Oct 2019
Dear Guest, thanks for the excellent comments. We look forward to seeing you again. Respectfully, Hotel manager Yulia Yanak

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way.
Excellent in every way. Some hotels simply work perfectly to manage all you need. This is one of them.
Stayed 2 nights in Sep 2019
Response from Yuliya on 10 Oct 2019
Dear Nigel, thanks for the excellent rating and comments. We look forward to seeing you again. Respectfully, Hotel manager Yulia Yanak

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Yuliya on 10 Oct 2019
Dear Guest, thanks for the excellent rating. Respectfully, Hotel manager Yulia Yanak

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2019
Response from Yuliya on 11 Sept 2019
Dear Guest, We would be thankfull if you share comments for above rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Stayed 9 nights in Aug 2019
Response from Yuliya on 11 Sept 2019
Dear Guest, Thank you for the comments and great rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful hotel. Good amenities. Excellent location
Stayed 6 nights in Aug 2019
Response from Yuliya Yanak on 5 Sept 2019
Dear Guest, Thank you for the comments and great rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good hotel . I will stay there next time. Good location.
Stayed 2 nights in Aug 2019
Response from Yuliya Yanak on 5 Sept 2019
Dear Guest, Thank you for the great rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Magnificent
Fantastic old world hotel in a great location. Beautiful foyer and great hotel, highly recommended.
Stayed 3 nights in Aug 2019
Response from Yuliya Yanak on 5 Sept 2019
Dear Mark, Thank you for the comments and great rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

6/10 Okay

Neil victor

Liked: Cleanliness
Stayed 7 nights in Aug 2019
Response from Yuliya Yanak on 5 Sept 2019
Dear Neil, Thank you for the rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Yuliya on 5 Sept 2019
Dear Guest, Thank you for the great rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, great food, great location
Stayed 2 nights in Aug 2019
Response from Yuliya on 5 Sept 2019
Dear Guest, Thank you for the great rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Yuliya Yanak on 14 Aug 2019
Dear Guest, Thank you for the rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

10/10 Excellent

Inesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very heart of the city. The building is extremely beautiful. Service is quick. Room is comfortable and perfectly clean. Definitely recommend.
Stayed 2 nights in Jul 2019
Response from Yuliya Yanak on 14 Aug 2019
Dear Inesa, Thank you for the comment and great rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

8/10 Good

Kim Siak Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Yuliya Yanak on 31 Jul 2019
Dear Kin Siak, Thank you for the rating. We look forward to welcoming you back soon. Kind Regards, Hotel Manager Yuliya Yanak

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Yuliya Yanak on 4 Jul 2019
Dear Guest, Thank you for rating us. We are looking forward to welcome you back again to the Bristol Hotel. With kind Regards, Hotel Manager Yuliya Yanak