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Reviews of Harrison Hall Hotel

2 out of 5
Harrison Hall Hotel
1409 Atlantic Ave., Ocean City, MD

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 1003 reviews" "
Rating 8 - Good. 319 out of 1003 reviews" "
Rating 6 - Okay. 238 out of 1003 reviews" "
Rating 4 - Poor. 124 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shonta

Liked: Cleanliness, staff & service
Staff was really friendly and helpful
Stayed 2 nights in May 2024

6/10 Okay

Angela, West Lawn

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for the weekend.
Stayed 2 nights in May 2024
Response from Guest Services on 24 May 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services on 24 May 2024
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Joseph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing this hotel had going for it was being right on the boardwalk. It was very dirty inside The room smelled musty and the ac in the room was broken. Also walls are paper thin. So you can hear everything from neighbors The staff working was extremely nice and very helpful
Stayed 3 nights in May 2024
Response from Guest Services on 22 May 2024
Thank you for letting us know how your stay was. We will pass along your comments to the managing staff to make improvemnets.

10/10 Excellent

Cindy

Travelled with partner
Our room was very nice and the queen size bed was comfortable and so were the pillows. We will be staying again.
Stayed 3 nights in May 2024
Response from Guest Services on 22 May 2024
Thank you for staying with us. We look forward in seeing you again.

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on 24 May 2024
Thank you for staying with us. See you again soon.

8/10 Good

Hanaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 16 May 2024
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Kenneth

Travelled with partner
Disliked: Amenities
Didnt like waiting an hour for our room to be ready and didnt like broken bed.
Stayed 2 nights in Apr 2024
Response from Guest Services on 30 Apr 2024
We would like to extend our apologies for failing in our effort to provide a relaxing stay. We are working to provide quality in both service and accommodations and are sorry your expectations were not met during your stay

8/10 Good

Samantha

Travelled with partner
Liked: Staff & service
Perfect for our little couples weekend away. Narrow corridors and small elecator how ever the ppl are so nice you forget about shortly after. Would recommend and would stay again.
Stayed 2 nights in Apr 2024
Response from Guest Services on 30 Apr 2024
Thank you for staying with us. We hope to see you again soon.

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The photos that show the rooms are false, holes and humidity in the ceiling of the room, terrible damp smell, empty shower gel, holes in the bathroom wall, horrible construction noise in the morning, pillows with a damp smell, I booked for two nights and I only stayed for one, it is the worst experience I have ever had, a nightmare, I felt unsafe, I do not recommend this hotel.
Stayed 2 nights in Apr 2024
Response from Guest Services on 29 Apr 2024
On behalf of our entire team, I would like to apologize for failing to meet yourexpectations. The satisfaction of our guests is important to us and we will be using yourfeedback in making improvements to ensure we offer a relaxing experience for ourguests in the future.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

8/10 Good

Jaqueline

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Guest Services on 9 Nov 2023
Thank you for staying with us. We hope to see you again next year.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Services on 9 Nov 2023
Thank you for staying with us. We hope to see you again next year.

4/10 Poor

Dean

Disliked: Cleanliness, property conditions & facilities
Do thing like the pictures very small
Stayed 3 nights in Jul 2023
Response from Guest Services on 30 Oct 2023
On behalf of our entire team, I would like to apologize for failing to meet your expectations. The satisfaction of our guests is important to us.

8/10 Good

Bryant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on 27 Oct 2023
Thank you for staying with us.

4/10 Poor

Tammy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was book for 2nights only stay 1 door knob to the room was wobbly the shower door fell off while i was in and the shower head wet the ceiling more then me the s.ell in the room was horrible and it didn't smell like cleaning products
Stayed 2 nights in Oct 2023
Response from Guest Services on 27 Oct 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay on the beach
Stayed 1 night in Oct 2023
Response from Guest Services on 27 Oct 2023
Thank you for staying with us. We hope to see you again next year.

10/10 Excellent

janet

Stayed 6 nights in Jun 2023
Response from Guest Services on 27 Oct 2023
Thank you for staying with us. We hope to see you again next year.

8/10 Good

Dawn

Travelled with group
Liked: Staff & service
Convenient for boardwalk, rooms were very small, but ok if you didn’t spend much time in them, no room to move around in the bathroom
Stayed 3 nights in Oct 2023
Response from Guest Services on 27 Oct 2023
Thank you for staying with us. We hope to see you again next year.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Time
Harrison Hall has a great location right on the boardwalk at 15th street. My wife and I went for the weekend and this is our first stay there. The building and rooms are a little older and smaller. With two people we pretty much took up all of the space in the room itself and bathroom. That was perfect for us and lined up well with the price. My wife described it as "cozy". Tea and coffee are available in the lobby, soda machines and a restaurant downstairs. I enjoyed our stay and the view from the lobby and deck is just as pretty as the pictures. We will definitely be staying here again in the future.
Stayed 2 nights in Oct 2023
Response from Guest Services on 18 Oct 2023
Thank you for staying with us. We look forward in seeing you in 2024!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, on the beach, nice front porch, friendly staff, good setting and affordable.
Stayed 3 nights in Oct 2023
Response from Guest Services on 18 Oct 2023
Thank you for staying with us. We hope to see you again in 2024.

10/10 Excellent

Jackie

Travelled with group
I love the style of this hotel. It was clean and quiet.
Stayed 2 nights in Oct 2023
Response from Guest Services on 18 Oct 2023
Thank you for staying with us. We hope to see you again in 2024.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Services on 18 Oct 2023
Thank you for staying with us. We hope to see you again in 2024.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Services on 18 Oct 2023
Thank you for staying with us.

6/10 Okay

Nathalie

Liked: Staff & service
Disliked: Cleanliness, room comfort
Honest but fair.
While the price is very good the staff in morning very young needs to be more professional and confident. Staff to staff discussions in or outside the counter or across from it shouldn’t the only front of customers. The room also should have pics about how crowded it really is for 2 people and there’s no closet space. I also need to add my “non” smoking room was a smoke room and the entire hotel seemed a historic smoke type of stay. Do something to help me believe your smoke-fee means something. The last item is the handlers for soap and body wash kept falling it’s not hard to fix get a good 3M heavy strip or double sided tape it very scary how it can fall on me suddenly but lucky it didn’t. Loved the bid dresser and kindness of older folk in reception. The entry could use better instructions to it because it really cool outside entry design.
Stayed 2 nights in Oct 2023
Response from Guest Services on 21 Oct 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

2/10 Terrible

Kyle M

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
We immediately checked out due to the mold and brown marks on the wall.
Stayed 1 night in Oct 2023
Response from Guest Services on 30 Oct 2023
On behalf of our entire team, I would like to apologize for failing to meet your expectations. The satisfaction of our guests is important to us.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on 14 Oct 2023
Thank you for staying with us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Quaint
A quaint place for a stay on the beach. No frills but the relaxing on the deck with the ocean view was great.
Stayed 1 night in Oct 2023
Response from Guest Services on 13 Oct 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2023
Response from Guest Services on 11 Oct 2023
Thank you for staying with us. Wen hope to see you again soon.

2/10 Terrible

sunshine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was nice, that was the only nice thing about this hotel. The walls, carpet, and furniture upon entering the lobby was filthy. It smelled damp, like mildew. We checked in and immediately found another place to stay because the room was disgusting. Damp/dirty carpets, stained furniture and the shower had grime around the entire thing. After multiple attempts to get a refund the hotel still refused so we ended up paying for 2 hotels.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Guest Services on 13 Oct 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old but good
The staff was very friendly and worked hard at cleaning the hotel. It is just an old place right on the ocean. Nothing fancy, carpets worn and sand on the windows (to be expected). Location and view were wonderful. Love the porch and rocking chair.
Stayed 4 nights in Sep 2023
Response from Guest Services on 4 Oct 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us!
Our stay was as pleasant. As long as you remember that this is a very old hotel and aren't expecting a 5-star experience, yours will be, too.
Stayed 3 nights in Sep 2023
Response from Guest Services on 4 Oct 2023
Thank you for staying with us. We hope to see you again soon.

8/10 Good

Debbie

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Guest Services on 4 Oct 2023
Thank you for staying with us.

8/10 Good

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, staff were very friendly, an overall great stay
Stayed 4 nights in Sep 2023
Response from Guest Services on 4 Oct 2023
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
The rooms are very small and could use an update. The front porch is nice with rocking chairs and a beautiful ocean view of the ocean. The location is excellent. You walk right on to the boardwalk on 15th. There are restaurants and shops within steps from the hotel
Stayed 2 nights in Sep 2023
Response from Guest Services on 4 Oct 2023
Thank you for staying with us.

10/10 Excellent

Shannon

Stayed 3 nights in Sep 2023
Response from Guest Services on 9 Nov 2023
Thank you for staying with us. We hope you again next year.

10/10 Excellent

Alden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being on the boardwalk and the cozy front porch facing the Ocean. However there was no where to hang any wet clothes or towels, except for on the bathroom door and still there were only 2 spots for that. My wife and I had a great stay and will be returning, hopefully with a better room.
Stayed 2 nights in Sep 2023
Response from Guest Services on 30 Sept 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Tammy

Liked: Amenities
Love everything 💞
Stayed 2 nights in Sep 2023
Response from Guest Services on 30 Sept 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Ron

Stayed 4 nights in Sep 2023
Response from Guest Services on 9 Nov 2023
Thank you for staying with us.

8/10 Good

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Guest Services on 30 Sept 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We checked in and checked out within the hour. We did not realize it was Bike Week. Loud and left us feeling unsafe. Someone in the elevator told us he couldn't sleep for the snoring next door. Property needs serious updating. Threadbare and raveled carpeting. We had to park two blocks away. Very uncomfortable about leaving our car unattended. Staff was friendly and indicated we could probably get a refund from 3rd party booking agent. Hotel denied refund when contacted by agent.
Stayed 1 night in Sep 2023

6/10 Okay

Patrick

Disliked: Cleanliness, property conditions & facilities
Let's start with the favorable—great location right on the boardwalk at 15th St. The downside is that my room 314 was both a mess and a challenge for me. The bathroom was the real issue. A toilet set in a space so small that someone my size/6`-2" 240, could barely fit in the space. This is, of course, a built-in issue with no real solution. However, the bathroom doorknob with no screws holding it together, and the plate around the water handle in the shower with no screws holding it in place, allowing it to flop around. The dirty, grimy toilet seat and the bent, damaged towel bar. These are all cheap, easy fixes and should be done immediately. The only reason for these issues to exist that I can see is the willful disregard of the people staying there.
Stayed 3 nights in Sep 2023
Response from Guest Services on 30 Sept 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

4/10 Poor

Paula

Travelled with partner
Disliked: Amenities
Staff very helpful, professional and respectful. The pictures on the website is very deceiving. Not what was expected.
Stayed 3 nights in Sep 2023
Response from Guest Services on 30 Sept 2023
Thank you for staying with us.

8/10 Good

Susanne

Liked: Staff & service, property conditions & facilities, room comfort
Good value for the price. Great staff. We loved sitting with a morning coffee on the veranda overlooking the sunrise on the ocean.
Stayed 1 night in Sep 2023
Response from Guest Services on 30 Sept 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
On the board walk. Old hotel. Small elevator. Can be loud. Doesn’t look like it has been updated since the 1960s. Shower reminds me of a cruise ship shower.
Stayed 2 nights in Aug 2023
Response from Guest Services on 30 Sept 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay.

8/10 Good

Andrew, Selma

Liked: Cleanliness, staff & service
Nice location but time for some updates like new mattresses!!! Was a little lumpy
Stayed 3 nights in Sep 2023
Response from Guest Services on 30 Sept 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay.

4/10 Poor

Samantha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on curtains, smelled very musty upon entering room, carpet was filthy.
Stayed 3 nights in Sep 2023
Response from Guest Services on 30 Sept 2023
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

4/10 Poor

lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is falling apart,pictures are miss leading!!!!
Stayed 2 nights in Sep 2023
Response from Guest Services on 14 Sept 2023
We don't ever like to hear how we've fallen short during a guest's stay but we appreciate any constructive criticism that helps us to improve every guest’s stay.