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Reviews of Pousada Vila Óbidos

4 out of 5
Pousada Vila Óbidos
Largo Dr. João Lourenço, Obidos

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 96 reviews" "
Rating 8 - Good. 25 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Colleen

Travelled with family
Very hard to find property. They sent information about parking and said to park behind a business. There were no directions to that business and it did not show up on gps. Finally found the but lot, but it was closed for a special event and we had no idea where to park or how to get to property. They emailed a map of the town but it was very small and hard to read, and had no specific directions of how to find the specific property from the entrance to the walled area. The gps coordinates they sent did not work. We were able to find the castle and some very nice people at the castle hotel assisted us and helped us find the villa. Also: the villa was farther away than it appeared on the website. It said that it shared facilities with the castle property, but it was a few blocks away. Rooms were clean and nice. Would only recommend if they improve communication about location and parking. A simple map with highlighted buildings and parking lots would help. Directions to the parking area from the main roads would help. Communications about the parking lot being closed would help. It made it a very frustrating experience, and we are seasoned travelers.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Very nice
Stayed 3 nights in Feb 2024
Response from Pedro on 16 Mar 2024
Dear Mrs. Elizabeth, We were delighted to hear that your recent stay at Pousada Vila Óbidos was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pousada Vila Óbidos for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Obidos.
Lovely boutique hotel in center of Óbidos. Everything here is top notch. Nice breakfast, too.
Stayed 1 night in Feb 2024
Response from Pedro on 22 Feb 2024
Dear Mr./Mrs. Kristi, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

6/10 Okay

Louise

Travelled with partner
Liked: Amenities
This property is nice and located in an unusual town/ place. However, our room had empty bottles left, a cat that followed us around (hubby is super allergic) and then was found on the dining table at breakfast time. The amount of "do it yourself" was a bit obnoxious. We would not have booked had we known how difficult it was to traverse the cobblestone with two large suitcases. Thankfully, they honored us having a ground room floor.
Stayed 1 night in Dec 2023
Response from Pedro on 21 Feb 2024
Dear Mrs. Louise, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term.We appreciate that you chose Pousada Vila Óbidos for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kind regards,Pousada Vila de Óbidos team

10/10 Excellent

Josephine

Travelled with group
May be hard to get to if you do not call ahead
Very well maintained property. Comfortable and clean. Very helpful and friendly staff. Be aware many ubers will NOT leave you off at the Hotel but rather OUTSIDE the city wall and it is a confusing trek and can be treacherous if you get los with luggage trying to navigate stone streets. Call the hotel beforehand to get instructions. We had no problem getting picked up right in front when we left to catch our bus to Lisbon. Would love to stay here again
View of from the front terrace of the hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Pedro on 11 Oct 2023
Dear Mr. Kim, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, well decorated and lovely bed linens. Breakfast had everything we might want. Great location in easy walking distance from parking option. So glad we stayed here.
Stayed 2 nights in Sep 2023
Response from Pedro on 11 Oct 2023
Dear Mrs. Christine, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, quaint hotel. Very comfortable, nicely appointed. Very convenient for exploring Óbidos. Excellent breakfast attended to by solicitous staff. Good value.
Stayed 1 night in Sep 2023
Response from Pedro on 11 Oct 2023
Dear Mr Victor On behalf of the entire team at Pousada Castelo Óbidos, we would like to thank you for your positive feedback. Your opinion is essential for us to continue to improve our service and anticipate the needs of our Guests.We're glad to know that we live up to your expectations. It was a real pleasure to have you as a Guest and we hope to welcome you again soon at Pousada Castelo Óbidos.Cordially The Pousada Castelo Óbidos Team

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fred

Stayed 1 night in May 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay in this charming hotel and tow. We truly felt like royal quests!
Stayed 2 nights in Apr 2023
Response from Corneliu Popa, Unit Manager on 2 May 2023
Dear Mrs. Alison, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Efraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Apr 2023
Response from Corneliu on 14 Apr 2023
Dear Mr. Efraim, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Kind and caring staff.
Stayed 1 night in Mar 2023
Response from Corneliu on 3 Apr 2023
Dear Mr. Gordon, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Emma was outstanding. She came to meet us and escort us into the walls of the old city since the main gate was closed.
Stayed 2 nights in Mar 2023
Response from Corneliu Popa on 13 Mar 2023
Dear Mr. Gary, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service, specially Ema. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Leila Margarida, Richmond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localização e o atendimento de check in muito Cortez
Stayed 1 night in Dec 2022
Response from Corneliu Popa, Hotel Manager on 15 Dec 2022
Cara Sra. Leila Margarida, Em nome de toda a equipa da Pousada Vila Óbidos, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-los em breve no nosso hotel!Atenciosamente, A Equipa da Pousada Vila Óbidos

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Charming little hotel wih a nice breakfast. A lovely woman at the front desk checked us in.
Stayed 1 night in Sep 2022
Response from Corneliu Popa, Unit Manager on 10 Oct 2022
Dear Mrs. Nancy, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Eurico J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Pousada and the staff was incredible .
Stayed 1 night in Sep 2022
Response from Corneliu Popa, Unit Manager on 12 Sept 2022
Dear Mr. Eurico J, Thank you for your feedback on your stay at Pousada Vila Óbidos. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Vila Óbidos, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Vila Óbidos

8/10 Good

Maria-Nazare

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2022

8/10 Good

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked a lot, it was late when we arrived but the staff very nice. At our room there was no towels nor amenities. But the location of the hotel is the best
Stayed 1 night in Jul 2022
Response from Corneliu Popa, Unit Manager on 21 Jul 2022
Dear Mrs. Dora, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos. Best regards, The Team at Pousada Vila Óbidos

8/10 Good

J Kenneth

Stayed 4 nights in Jun 2022
Response from Corneliu Popa, Unit Manager on 21 Jul 2022
Dear Mr. J Kenneth, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos. Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Dedee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Challenging location but beautiful property in this small walled town. The Pasada was excellent!
Stayed 1 night in May 2022

2/10 Terrible

Gitte Holm

Stayed 1 night in Oct 2021

8/10 Good

carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the quiet, lovely room and elaborate breakfast. Three suggestions for check-in however since the location differs from the property check-in site... Place a map at the property directing people to the check-in site. And, remind guests of the off-site location, plus a phone number, in the last reminder email sent via Expedia. Other than the check-in confusion (the Google maps name for the check-in site and the property description/signage names differ) it was a great stay. Once you know that you're headed for the castle to check-in, you can't miss it.
Stayed 1 night in Oct 2021
Response from Jorge Quaresma on 18 Oct 2021
Dear Mr./Mrs. Carrie, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term. We appreciate that you chose Pousada Vila Óbidos for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit. Kind regards, Jorge Quaresma

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Fábio Pedroso on 22 Nov 2019
Dear. Anonymous, Thank you so much for your answer, Best regards, Fábio Pedroso Front Officer Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Fábio Pedroso on 18 Oct 2019
Estimado anonymous, Obrigado pela sua resposta, Melhores cumprimentos Fábio Pedroso Front Oficcer Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property all recently renovated, very clean, central to everything in Obidos, good breakfast, very helpful & pleasant staff.
Stayed 1 night in Oct 2019
Response from Fábio Pedroso on 18 Oct 2019
Dear Anonymous, Thank you for your kind review of the Pousada Castelo de Óbidos. I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely, Fábio Pedroso Front Oficcer Manager

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside the Walls - Awesome!
The only thing wrong with this place is it's not easy to find. Other than than, the location is awesome, it's very clean, the staff are friendly and the food is great. Very comfortable.
Stayed 2 nights in Sep 2019
Response from Fábio Pedroso on 18 Oct 2019
Dear Keith, Thank you for your kind review, I will share your feedback with the Hotel Team. We do hope to welcome you again in the near future. Sincerely, Fábio Pedroso Front Oficcer Manager

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada Vila Obidos
This was a great place and I would stay again and/or recommend to friends and famikt.
Stayed 2 nights in Sep 2019
Response from Hotel Manager on 11 Sept 2019
Dear Kimberly, On behalf of all team, thank very much for your review. Best Regards Nuno Godinho, Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
The location The atmosphere The relaxation And that’s all foxes
Stayed 1 night in Sep 2019
Response from Hotel Manager on 11 Sept 2019
Dear Guest, On behalf of all team, thank very much for your review. Best Regards Nuno Godinho, Hotel Manager

8/10 Good

baruch

Liked: Cleanliness, staff & service, property conditions & facilities
small rooms, great location
got a tiny room (about 2.5X2.5) on a pavement level , despite the fact we've booked a higher than standard room. Other than that, a nice stay - the place is quite new and well maintained. A little patio where you can have your breakfast is a nice touch.
Stayed 1 night in Aug 2019
Response from Hotel Manager on 4 Sept 2019
Dear guest, thank you for your feedback about Pousada Vila de Óbidos. There different categories of room inside this hotel splited between the floors, most of them are on a higher position, but maybe your type of rooms was not available there. Hope to see you again soon. Kind Regards Nuno Godinho Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Front office Manager on 30 Jul 2019
Estimado Cliente, Muito obrigado pela sua votação, Teremos todo o gosto em recebe-lo novamente na nossa Pousada. Melhores cumprimentos, Fábio Pedroso

10/10 Excellent

ventura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream weekend
Fantasy stay, fantastic town. Helpful team and excellent brand new facilities.
Stayed 1 night in Jul 2019
Response from Front Oficer Manager on 30 Jul 2019
Dear Mr. ventura, Thank you for taking the time to post your fabulous review about your stay at the Pousada Vila de Óbidos We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. Best regards, Fábio Pedroso

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Nuno Godinho on 4 Jul 2019
Dear guest, Thankyou very much for this review about your experience at Pousada Vila de Óbidos. Kind Regards, Nuno Godinho Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good with free breakfast. It is very difficult to find and to drive to the hotel which is behind the castle wall. When we finally drove to the hotel entrance, we found that we had to do the check in at the Pousada de Castello Óbidos. We gave up driving there again after a hectic search. Instead, we walked to the reception, about 10mins walk. It will be nice if the hotel can give a route map to drive to the hotel and also information on how to check in. This hotel is the sister hotel of Pousada de Castello Óbidos.
Stayed 2 nights in May 2019
Response from Nuno Godinho on 4 Jul 2019
Dear guest, Thankyou very much for this review about your experience at Pousada Vila de Óbidos. Kind Regards, Nuno Godinho Hotel Manager

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very difficult to locate property. Very difficult to obtain entry to property Keys only obtainable from remote location.
Stayed 1 night in May 2019
Response from Nuno Godinho on 4 Jul 2019
Dear Guest, Thank you very much for this review about your experience at Pousada Vila de Óbidos. We've taken note of your comments. Kind Regards, Nuno Godinho Hotel Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique hotel in little old town
We stopped at Óbidos only briefly and found this small boutique hotel quite charming, it is an old building modernized - just like any other hotels in the historic town. The room we stayed in was spacious enough, with comfortable bed and nice bathroom. Breakfast was good too. The only shortcoming is that it is difficult to find, even with google map and gps navigator.
Stayed 2 nights in Apr 2019
Response from Nuno Godinho on 22 May 2019
Dear Fernando, Thank you for sharing your feedback with us. Hope to welcome you soon. Kind Regards Nuno Godinho Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pousada is within the walls of the old city. And AMAZING location. The rooms are clean, modern and nicely decorated. It is a very small hotel with a very friendly atmosphere. Breakfast is very nice. We all enjoyed the stay very much.
Stayed 1 night in Apr 2019
Response from Nuno Godinho on 7 Apr 2019
Dear Guest, thank you for your review and for sharing your experience at Pousada Vila de Óbidos. Your feedback it is very important for us and I will share it with the hotel team. We look forward to receive you again. Sincerely, Nuno Godinho Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotels are at the mercy of their employees and how the mission of the establishment is carried out. Marta and Romeo treated us as family and could not do enough for us. The room was very clean, and beautiful. The neighborhood was quiet at night. We spent time at 6 different hotels or homes over our trip and Pousada Vila Obidos is the one we will most remember. 3 nights was not enough.
Stayed 2 nights in Mar 2019
Response from Nuno Godinho on 22 May 2019
Dear Guest, Thank you for sharing your feedback with us. Hope to welcome you soon. Kind Regards Nuno Godinho Hotel Manager

10/10 Excellent

Tzvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifule and confortable
The rooms were very spcay and comfortable. there were night lights to ensure safe moving during the night. The staff was very friendly and helpful. the breakfast was great. Good position to tour the old city. The only little issue was to find the place.
Stayed 1 night in Nov 2018
Response from Nuno Godinho on 28 Nov 2018
Dear Tzvi, Thank you for taking the time to post your fabulous review about your stay at the Pousada Castelo de Óbidos. We are delighted to acknowledge that you had a fabulous stay with us and how highly you rated your experience here. Your enthusiasm for our Pousada is very much appreciated and so we hope to have the honor of welcoming you back at our Castle. Kind regards, Nuno Godinho Hotel Manager

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a historical building One of a kind Beautiful breakfast in a very nice setting
Stayed 1 night in Sep 2018
Response from Nuno Godinho on 24 Oct 2018
Dear Jean, thank you for your review and for sharing your experience at Pousada Vila de Óbidos. Your feedback it is very important for us and I will share it with the hotel team. We look forward to receive you again. Sincerely, Nuno Godinho Hotel Manager

10/10 Excellent

Debbie, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully redone property in historic core. That said, finding the property was very difficult in this medieval city. GPS was no use with the twisting, winding, picturesque streets. Loved it!
Stayed 1 night in Sep 2018
Response from Nuno Godinho on 24 Oct 2018
Dear Debbie, thank you for your review and for sharing your experience at Pousada Vila de Óbidos. Your feedback it is very important for us and I will share it with the hotel team. We look forward to receive you again. Sincerely, Nuno Godinho Hotel Manager

10/10 Excellent

Chapman, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects are very good, But the address is very unclear, looking for a long time to get there.
Stayed 1 night in Aug 2018
Response from Nuno Godinho on 24 Oct 2018
Dear Chapman, thank you for your review and for sharing your experience at Pousada Vila de Óbidos. Your feedback it is very important for us and I will share it with the hotel team. We look forward to receive you again. Sincerely, Nuno Godinho Hotel Manager

10/10 Excellent

Verified traveller

Awesomeness within Castle Walls
Stayed one night and absolutely loved it. This was my 4th visit to Obidos, but 1st overnight stay...nothing better than an early morning walk on the castle walls, and Pousada Vila Obidos is in the perfect location to explore the wall and all the beautiful streets without the crowds in the evening or early morning. The Pousada is a new, modern, very pleasant hotel with all the modern luxuries. Word of caution: If you're driving to Obidos, I recommend parking your car outside the castle walls and walking to Pousada Vila Obidos.
Stayed 1 night in Aug 2018
Response from Nuno Godinho on 28 Nov 2018
Dear Guest, thank you for your review and for sharing your experience at Pousada Vila de Óbidos. Your feedback it is very important for us and I will share it with the hotel team. We look forward to receive you again. Sincerely, Nuno Godinho Hotel Manager

6/10 Okay

Claudia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto pequeno, mas confortável. Ao havia shampoo no banheiro. O carro nao pode entrar na area murada e portanto , so se vc tiver sorte, é que ele vai ficar proximo ao hotel. E vc ainda tem que carregar suas malas. Cafe da manha sem muita variedade.
Stayed 1 night in Feb 2024
Response from Pedro on 22 Feb 2024
Cara Sra Claudia Maria,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia. Infelizmente, não correspondemos às suas expetativas, pelo que lamentamos profundamente qualquer incómodo causado. Registámos todas as questões mencionadas, a fim de implementar melhorias a curto prazo.Obrigado por ter escolhido a Pousada Vila Óbidos para a sua estadia. Esperamos que nos dê uma nova oportunidade para lhe demonstrar o nosso serviço e assim recuperar a sua confiança na sua próxima visita.Cordialmente,Equipa da Pousada Vila de Óbidos

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Diogo

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mala elección
Hotel descuidado en muchos aspectos con un fuerte olor a humedad en las habitaciones. Desayuno muy poco variado. Personal ausente en muchos momentos. Alfombras terriblemente manchadas.
Stayed 1 night in Oct 2023

6/10 Okay

Hans-Jürgen

Disliked: Property conditions & facilities, room comfort
Falsche Vorstellungen von einer Pousada
Von einer Pousada hatten wir wohl falsche Vorstellungen. Da diese in der Altstadt liegt, muss man den Koffer vom außerhalb gelegenen Parkplatz bis zum Hotel transportieren. Im Zimmer selbst begrüßte uns ein sehr unangenehmer Geruch eines Schrankes, das Bad war extrem unpraktisch ohne Ablagemöglichkeiten. Das Frühstück sehr minimalistisch. Bei vier Sternen kann man doch mehr als eine Jugendherberge erwarten. Ich rate von einer Buchung ab. Wenn man sich den Stress mit dem Koffer ersparen möchte, besser außerhalb der Mauern nach einer Unterkunft suchen.
Stayed 2 nights in Oct 2023
Response from Pedro on 11 Oct 2023
Dear Mr. Victor, On behalf of our entire team at Pousada Vila Óbidos, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Vila Óbidos.Best regards, The Team at Pousada Vila Óbidos

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local incrível e atenção especial
Stayed 1 night in Sep 2023
Response from Pedro on 11 Oct 2023
Cara Sra Flavia, Em nome de toda a equipa da Pousada Castelo Óbidos, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-la como Hóspede e esperamos voltar a recebê-la em breve na Pousada Castelo Óbidos.Cordialmente, A Equipa da Pousada Castelo Óbidos

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint sted
Vi ble oppgradert til et Superior rom, som var hyggelig, fint og stille, med utsikt over bymuren. Det var gratis frokost og behjelpelig ansatt. Om vi skal nevne noe negativt, så var det 450 meter å gå fra parkeringsplassen og mange trapper, vanskelig å få riktig temperatur på vannet i dusjen og vegg til vegg teppe på rommet.
Stayed 2 nights in Jul 2023