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We ended up getting there super late due to bad weather and they had lots of food options and the customer service was fantastic.
Sunny
Stayed 1 night in Feb 2024
2/10 Terrible
Alexander
16 Dec 2023
Disliked: Staff & service, amenities
I arrived at the hotel at 2 am after a late flight and there was no one their to check me in. I went to the front door and it was locked I called the number and could hear it ringing through the door and no one came. I had to find a last minute hotel at two am which put me in an unsafe situation. Then I was charged for a no show and the next day I went to the hotel during business hours and requested a refund and he refused saying that he was there all night and I was a no show. I asked the employee to check his cameras and showed him my call log and he continued to lie to my face claiming I was a no show.
Check in quick and easy. Off the Hiway and quiet. Rooms are well maintained and clean. All together it was a nice stay. Accomodations very nice for the price.
The room was ok, however we booked through Expedia com for two nights and when we got to town we found out the race event for the second night had been cancelled. We tried to cancel our room for the second night and we’re told since we booked it with Expedia we had to call them. We did and they said it was up to the property. Just got a big run around and they would not cancel the second night. Found out later they did the same thing to everyone who had booked the second night. Would not recommend this property to anyone.
2-story hotel with no elevator, and was told there were no king-size beds on the first floor. The bed was uncomfortable pillows are great breakfast kept behind my front desk, so I could be rationed out.
Rooms were clean other than the shower head was in need of repair or replacement. After shower water was all over the floor and dripping from ceiling and all over counter.
Good location for our travels, clean, quiet and not run down like many motels weve seen recently. I get disgusted with how disrespectfully some guests treat properties and the damage they cause. If there has been damage at Cobblestone, the owners are attentive and make repairs. Everything was in good condition.
Did not feel secure in the room. Cleaning person left a cigarette on the desk. Power went out at 4 in the morning.
Connie
6/10 Okay
Katherine A
Travelled with family
25 Oct 2022
Liked: Amenities
I drink tea for breakfast - they didn’t have any. Have never stayed anywhere before that didn’t have.
They had a large trash can in the cafeteria area that was almost full & smelled terrible. It should have been removed long before.
Friendly staff at both check in and out. I like that thay have a selection of beer. It really helps to take the edge off from a long drive.
Thomas
Stayed 1 night in Aug 2022
Response from Akash on 2 Sept 2022
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Akash Chaudhari General Manager Cobblestone inn & suites
Dear Colin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Akash Chaudhari General Manager Cobblestone inn & suites