Room review
When arriving we noticed the entire surrounding of the property has homeless encampments. At night thankfully they have agate and guard who checks your room number and name. At check we joined a sign that said “Breathe easy we are now smoke free!” This is clearly not the case because the entire hotel smells like cigarette smoke including the room. After checking in we were given room number 330. When we tried the the key it did not work until around attempt 10 but once we opened the door we noticed it was occupied. Thankfully nobody was in the room at the time but it had luggage, a purse etc. as someone was clearly staying there. This was a HUGE mistake by staff and made us very concerned and uncomfortable, I could not imagine someone opening our door thinking we are safe in our room. I let the staff know she did not apologize or anything she just laughed when I said to please not give OUR key to anyone else… we got a different room once again the key didn’t work until I tried it about 12 times then we notice a sign that said “under construction” the room smelled like fresh paint and was directly outside the elevator. I asked for another room and thankfully it was a bit better but right away smelled extremely strong like a cigarette smoke filled motel, not at all a pleasant experience. The bed was pretty comfortable and we luckily slept well although the walls were thin.