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Grand Hotel

4.0 star property
Upscale hotel with 4 restaurants and full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Hotel

Lobby
Indoor pool
Garden
Deluxe Twin Room, 1 Bedroom, Accessible, Hill View | Premium bedding, minibar, in-room safe, desk
Coffee shop
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
The price is ₹18,787
Price available on 14/05/2024

Explore the area

Map
Grand Hotel Rd, Nuwara Eliya, 22200
  • Popular LocationNuwara Eliya Golf Club9 min walk
  • Popular LocationLake Gregory4 min drive
  • Popular LocationPedro Tea Factory7 min drive
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Room options

View all photos for Deluxe Double Room, 1 Bedroom, Accessible, Hill View

Deluxe Double Room, 1 Bedroom, Accessible, Hill View | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom, Accessible, Hill View

Highlights

Heating
TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Separate bath and shower
Bathrobes
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Highlights

Heating
TV
Blackout curtains
Premium bedding
Separate bedroom
Bidet
Separate bath and shower
Bathrobes
  • 22 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

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About the area

Nuwara Eliya

Located in Nuwara Eliya, Grand Hotel is in the mountains. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with horse riding.
Visit our Nuwara Eliya travel guideOpens in a new window

What's nearby

  • Victoria Park - 5 min walk
  • Nuwara Eliya Golf Club - 9 min walk
  • Lake Gregory - 4 min drive
  • Pedro Tea Factory - 7 min drive
  • Lover's Leap Waterfall - 7 min drive

Restaurants

  • Ambal's Hotel - 13 min walk
  • t-lounge by Dilmah - 1 min walk
  • The Pub - 13 min walk
  • Pizza Hut - 15 min walk
  • Grand Indian Restaurant - 1 min walk

About this property

Grand Hotel

Upscale eco-certified hotel in the mountains
A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at Grand Hotel. Treat yourself to some rest and relaxation at Grand Spa, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner and Indian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • An indoor pool
  • Free self-parking and valet parking
  • Bike hire, newspapers in the reception and luggage storage
  • A billiards/pool table, coffee/tea in reception and barbecues
Room features
All 154 rooms offer comforts such as premium bedding and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate baths/showers and bidets
  • TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Grand Indian
  • Grand Thai
  • Magnolia

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 125
  • Christmas Eve (24 December) Gala Dinner per child: USD 63 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 11.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Grand Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Grand Hotel?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Grand Hotel on 14 May 2024 start from ₹18,786.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Hotel?

Checkout is at 11 AM.

Where is Grand Hotel located?

Situated in the mountains, this spa hotel is within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. Assemblies of God Church Nuwara Eliya and Holy Trinity Church are also within 1 mile (2 km).

Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 160 reviews" "
Rating 8 - Good. 46 out of 160 reviews" "
Rating 6 - Okay. 9 out of 160 reviews" "
Rating 4 - Poor. 5 out of 160 reviews" "
Rating 2 - Terrible. 5 out of 160 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High tea only okay.
Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply superb. The staff were extremely attentive and polite
Stayed 2 nights in Sep 2023

8/10 Good

petranella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a luxurious property with fantastic amenities and excellent food selections.
Stayed 2 nights in Jul 2023

8/10 Good

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Rafi

Stayed 1 night in Apr 2023

10/10 Excellent

Sherine

Stayed 1 night in Mar 2023

10/10 Excellent

Celestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - last visited in 1974 and 1978! Loved the gardens and the maintenance of the hotel and surroundings. Service was super - friendly staff - will definitely visit again.
Stayed 2 nights in Jan 2023

10/10 Excellent

Ismar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Kamani, London

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We weren't please with the way we been treated by the staff and the conditions of the rooms given because first room we were given (Room 258) had a blocked toilet and we were given that room by the staff member knowingly that room had issues by the reception staff member because he told me that when I went for the checkout next day morning! In the middle of the night they moved us to Room 353 and it had NO COLD water therefore my husband had several burnt spots on his back which wasn't at all good. They weren't even apologized for what happened!!! After we left we we received email from Chinthana Bandara, Hotel Operations Manager, The Grand Hotel with incorrect information therefore I wrote to him BUT had no response from him yet... Not recommend this hotel unless they repair the hotel rooms up to the required standards
Stayed 1 night in Sep 2022