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Reviews of Hotel Grad Otocec Relais & Châteaux

4.5 out of 5
Hotel Grad Otocec Relais & Châteaux
Grajska cesta 2, Novo Mesto

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 28 reviews" "
Rating 8 - Good. 1 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasna

Stayed 1 night in Dec 2023

10/10 Excellent

dunja

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

dunja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to Jovana and Jan hosting us and making us feel like home . It was a pleasure spending the weekend over there , walking around , dining in th castle and enjoying the surroundings. This is not the high season so you make want to book some other month if you wish a more Vivid experience. By far, the very best steak Tatar I have ever tried in my entire life! Should visit for sure!
Stayed 1 night in Nov 2023
Response from Terme Krka Team on 20 Nov 2023
Thank you for choosing Grad Otočec Hotel for your stay. We sincerely appreciate having you as our guests and are delighted to hear that you enjoyed our hospitality. Your positive feedback, especially regarding the food, brings us great joy, and we hope to welcome you back soon.

10/10 Excellent

Miss Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, romantic one night stay! The double room had a lovely view of the river and was spacious. The bed was fabulously comfortable, and the pillows of good quality. There were oodles of Salvatore Ferragamo amenities too. We did not eat dinner but breakfast was if an extremely high standard. There was also a welcome gift in the room of a platter of dried fruit and hazelnuts.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on a beautiful small island, ver pastoral!!!
Stayed 1 night in Jul 2019

10/10 Excellent

Jony, Rochester NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene setting, elegantly furnished and superb staff. We thoroughly enjoyed our stay and excellent tasting menu dinner in the courtyard. The welcome in the wine tower was a nice surprise. Very deserving of its 5 star rating!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the air con was not working for 2 days there were only 3 people in the entire hotel doing everything from check in to serving to carrying luggage not relais chateux level at all!!! no turn down service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An off the beaten track hotel. If you ever wondered how a castle looks like from the inside. Excellent and impecable service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and unique propery and amazing location!
Stayed 2 nights in Mar 2019

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and people.. but couldn't sleep
Hotel is charming.. almost magical. Staff are delightful. Thermostats in the room.. quite the opposite. Instead of letting you type in a set temperature, they only let you do a relative "more or less". I had mine at the coolest setting, and it still kept heating up my room like an oven. Fortunately by 4am I found just the right balance of windows to keep open (in late November!). Finally, the Bulgari bathroom amenities are luxurious, except that bath gel and shampoo are apparently the same thing- gross!
Stayed 1 night in Nov 2018

8/10 Good

rosaria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice castle experience
It was very well located but mattress and pillows need changing. Not comfortable. Service and breakfast very good
Stayed 1 night in Oct 2018

10/10 Excellent

Julian, Las Vegas

Liked: Cleanliness, staff & service, room comfort
The breakfast was the best free breakfast I’ve had in a hotel. Location is beautiful
Stayed 1 night in Aug 2018

10/10 Excellent

Juha, Oulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming castle with high-end service and food.
Wanted to spend the last night of our Slovenia trip in a bit different hotel. This castle is nice, quiet and peaceful. Restaurant is very good. Nature and the river surrounding the castle were really nice and offered a chance for a nice walk. Service is outstanding. Not for those seeking city life but a peaceful getaway.
Stayed 1 night in Jul 2018

10/10 Excellent

Kate, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fabulous -- like a fairytale. The rooms, the food, the staff, the property, it was all flawless. I'm so glad we decided to spend a little bit extra to experience staying in this castle property.
Stayed 1 night in Jul 2018

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairytale come true!
Staying in a castle that was charming & beautiful and having friendly and helpful staff was like a fairytale come true. The room we had was incredible. The design of the interior of the castle works so beautifully with the old world architecture. The setting was really like a fairytale complete with a moat! The restaurant had wonderful food and great wines and we were lucky enough to eat outside in the beautiful courtyard. The entire staff was helpful & friendly.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
It was just perfect, relaxing and fine dining. Impeccable service from reception to restaurants to housekeeping.

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

camille

Stayed 1 night in Aug 2023

10/10 Excellent

Viviane

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Zimmer, super Betten, tolles Essen!
Stayed 2 nights in Sep 2022

10/10 Excellent

Taís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor da viagem
O castelo (cuja história remonta ao sec XIII) é uma beleza. Fica numa ilha fluvial com jardins muito bem cuidados. O hotel, bastante confortável, foi decorado de forma moderna, com elementos que lembram a atmosfera medieval. A equipe é super atenciosa e fez de nossa estadia a melhor da viagem.
Stayed 1 night in Sep 2019

10/10 Excellent

Henna, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mieletön linnakokemus
Satumainen saari, jolla upea vanha linna. Puitteet ovat mielettömät. Tilat ja palvelu ensiluokkaista. Laadukas aamiainen.
Stayed 1 night in Jul 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
отель в замке
превосходно!!!!
Stayed 1 night in Dec 2017

10/10 Excellent

Sergio Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川の中洲にある雰囲気のあるお城ホテル
部屋は清潔でインテリアもセンスあります。窓から見える川が日常を忘れさせてくれます。泊まった部屋はトイレとシャワーがタイトでした。レストランは日本人にはボリュームがあり、少し大味でした。もう少し頑張ってほしいところ。ウエイターのおじさんは無骨ですが優しく丁寧でした。泊まったら是非レストランも利用してみてください。量を少なくしてとか言った方がいいです。朝は美味しかったです。