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Reviews of Suburban Studios Sterling - Washington Dulles

2 out of 5
Suburban Studios Sterling - Washington Dulles
45510 East Severn Way, Sterling, VA

Reviews

7.0

Good

Rating 10 - Excellent. 111 out of 394 reviews" "
Rating 8 - Good. 107 out of 394 reviews" "
Rating 6 - Okay. 84 out of 394 reviews" "
Rating 4 - Poor. 38 out of 394 reviews" "
Rating 2 - Terrible. 54 out of 394 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to some shopping malll
Stayed 2 nights in Apr 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved and paid King Bed, got 2 very small twin beds. Used underwear next to the bed. Poor cleaning conditions Avoid like the plague
Stayed 1 night in Apr 2024

10/10 Excellent

Tarek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was excellent and extremely informative
Stayed 4 nights in Feb 2024

8/10 Good

Kerry

Travelled with family
Nice stay
Stayed 1 night in Jan 2024
Response from Suburban Studios on 30 Jan 2024
Thank you we appreciate your business.

10/10 Excellent

Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Suburban Studios on 30 Jan 2024
Thank you we appreciate your business.

8/10 Good

Russell

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Need to clean the ice machine
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
great place for construction people working away etc
Stayed 1 night in Sep 2023

10/10 Excellent

reda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice place for a short stay.
The place was nice. The parking lot was VERY VERY FULL of large construction trucks, so limited parking and had to park far and carry a lot of bags far. The rooms were very clean, halls were clean. Front desk staff was very nice. Biggest issue was the halls smelled like Marijuana everywhere.
Stayed 2 nights in Jun 2023

6/10 Okay

Mary

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were clean & spacious. The staff was not very friendly. It was nice having a small kitchen but shocked to have a coffee maker with no coffee provided or soap to wash dishes.
Stayed 1 night in Jun 2023

2/10 Terrible

Ruby March

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Leslee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not clear that they would charge extra for a pet! The place and staff were mediocre at best. Smoke alarms going off at midnight was a real downer.... due to cooking in the units which is allowed but obviously not property vented -- this happened the week before someone else said.
Stayed 1 night in Jun 2023

6/10 Okay

Theresa

Liked: Staff & service, room comfort
Our stay
The room appeared to be clean, but after walking near the bed, I saw something had spilled and hadn’t been cleaned up. The towels are thin towels, but do an ok job to dry.
Stayed 2 nights in May 2023

8/10 Good

THOMAS

Stayed 1 night in May 2023

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Apr 2023

2/10 Terrible

Donna

Stayed 1 night in Mar 2023

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Orlando

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great besides front desk. A simple: “Hello, how are you? I’ll be right with you in a moment” makes a lot of difference. Ignoring guests is not a good thing. And if you are part of the staff and see a guest standing don’t ignore them and walk away, say something like: “have you been helped? She/he would take care of you in a moment”
Stayed 1 night in Feb 2023

10/10 Excellent

Emeldy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Asrat mena

Stayed 1 night in Dec 2022

6/10 Okay

Rose

Travelled with family
Liked: Property conditions & facilities
It was a bed and shower .
It would of been nice if there was coffee supplies for the pot. The room was very warm and we had the heater off. The same garbage (literally) was in the elevator for our whole stay. When we first came to check in we had to practically jump over a hose and puddles because they were power washing . When we had to leave abruptly at 4:30 am because my husband got sick, I had to shove my key under the window door thing because there wasn’t a basket for the keys. It also would of been nice to have a couch or something for us women who have hot flashes.
Stayed 1 night in Nov 2022

10/10 Excellent

Joseph, EUCLID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful. A convenient location for the activities attended.
Stayed 1 night in Jun 2022

6/10 Okay

Ronald

Liked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very Professional and Friendly. The accomodations were pleasantly met to their expectation. All of this on top of a great price. I would stay here again, as well as recommend this place to Family/Friends. **Extra blankets, extra pillows, and extra towels in the rooms would be nice but can all be accomodated from the main lobby**
Stayed 1 night in May 2022

2/10 Terrible

Hunter

Disliked: Staff & service
Stayed 1 night in May 2022

6/10 Okay

Javier

Stayed 1 night in Apr 2022

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact the facility has a kitchenette very convenient. My room was nice, clean and staff was very friendly and helpful.
Stayed 1 night in Mar 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful and pleasant to stay
Stayed 1 night in Jan 2022

2/10 Terrible

Krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are not happy. we checked out early would like to get credit for unused days. But it is very difficult to even communicate with customer service.
Stayed 5 nights in Jan 2022

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay AC/Heating unit was working fine and the bathroom was neat. Bed was also pretty clean
Stayed 2 nights in Jan 2022

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Emeldy

Stayed 1 night in Sep 2021

8/10 Good

Chet

Stayed 1 night in Sep 2021

2/10 Terrible

Lakeeta

Stayed 1 night in Sep 2021

10/10 Excellent

Blaise, Silver Spring

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

deontae

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 2 nights in Aug 2021

6/10 Okay

Madeline

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is a competly adverage extended stay type hotel. My one interaction with the hotel staff was at check-in.The room itself was very nice and clean. However for a two person king sized bed there were only three pillows. No big deal I'll go ask the front desk for an extra. Everytime I went to the front desk to ask or tried to call no one was there or answered the phone. When it was time to check out no clerk was present either so I left my key in the used key box and left. This was at 10:45 check out was at 11 I would have at least thought an employee would be at the front then. Additionally some of the other guests were partying in the parking lot until fairly late, while my room wasn't on the same side that they were I'm sure it would have been annoying if I would have been across the hall. The party goers also left behind a large amount of trash and empty beer bottles. Again I would have liked to informed management but, I never saw another hotel employee. So if you need a cheaper place to stay that's adverage and you aren't picky about trash and partying this will be a great place for you. However if you are not easy going and chill I would say choose somewhere else.
Stayed 1 night in Aug 2021

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfy beds, small bathroom, great staff, very clean
Stayed 1 night in Aug 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fine basic extended stay hotel. There was a bit of a musky smell in the hallways. The room is laminet flooring, most likey for easy cleaning, because we all know extended stay folks can be a mess. The kitchenette was stocked well. The folks at the desk were super nice. Overall an 7 of 10. Its basic but exactly what I wanted. The bed and pillows were awesome.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff throughout. John the Night Auditor was extremely accommodating.
Stayed 2 nights in Jul 2021

2/10 Terrible

Edwin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good place
Ok long term place large fridge and 2 burner stove
Stayed 1 night in Aug 2021

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Anmar

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
The front desk agent has no sense of customer service at all. They required a $200 deposit which too much for a hotel room
Stayed 2 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night's stay
Huge king sized bed, comfortable. Wooden floors in rooms instead of carpeting. Fitness room needs more than the very heavy weights they had - lightest dumbbells were 25s.
Stayed 1 night in Jul 2021

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021