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Reviews of SpringHill Suites by Marriott Dulles Airport

3 out of 5
SpringHill Suites by Marriott Dulles Airport
22595 Shaw Rd, Sterling, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1001 reviews" "
Rating 8 - Good. 212 out of 1001 reviews" "
Rating 6 - Okay. 45 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was very orderly throughout the check-in process and delivered value above expectations throughout my stay.
Stayed 2 nights in Apr 2024
Response from MH on 17 Apr 2024
Thank you for your amazing review. looking forward to serve you again.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was truly outstanding!! All the staff seemed to go out of the way to make sure our stay was enjoyable. Thank you!!
Stayed 1 night in Apr 2024
Response from MH on 16 Apr 2024
Thank you for staying with us and the amazing feedback.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly. Accommodating. An excellent stay. Thank you!
Stayed 1 night in Apr 2024
Response from MH on 16 Apr 2024
Thank you for staying with us. We do appreciate your business.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to IAD airport and offers 24/7 shuttle service. They even gave me a ride back to the airport to get a rental car and picked me up after I dropped off the car. Staff is very friendly and nice. The only thing is there is nothing close to in walking distance for food, so you need a car, door dadh, or uber. Their tv didn't have a working HDMI spot on the TV for my roku.
Stayed 4 nights in Apr 2024
Response from Ryan on 9 Apr 2024
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with a “Park and Fly” option, very reasonably priced ($40/wk) and the parking lot was safe. Our room was quiet and comfortable. We had plenty of towels and toiletries. I would have liked some additional coffee packets, we are a group of 4 and there was only one regular and one decaf. Breakfast was good, there are options for most preferences and we all found something we liked and enjoyed breakfast. The staff is friendly and efficient, made check-in and check-out very easy. I did not partake but my son enjoyed the gym and the pool.
Stayed 1 night in Apr 2024
Response from MH on 8 Apr 2024
Thank you for staying with us.

8/10 Good

yanilexa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from MH on 3 Apr 2024
Thank you for staying with us. Glad you enjoyed.

10/10 Excellent

Korab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amount of amenities and friendly staff!
Stayed 2 nights in Mar 2024
Response from MH on 1 Apr 2024
Thank you for staying with us

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MH on 1 Apr 2024
We do appreciate your business.

10/10 Excellent

Godfred

Liked: Amenities, property conditions & facilities
Nothing more
Stayed 1 night in Dec 2023
Response from Ryan on 14 Mar 2024
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Beds were not very comfortable. Overall ok for the price.
Stayed 1 night in Feb 2024
Response from Ryan on 4 Mar 2024
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Ayu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ryan on 2 Mar 2024
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Mary Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are impeccably clean & spacious; staff is courteous & helpful; breakfast was excellent. The smoking area around the front of the hotel needed a little attention, but that is not the fault of the hotel. It is the fault of the smokers who carelessly toss cigarette butts all over the place instead of putting them in the closely located trash bin.
Stayed 2 nights in Feb 2024
Response from Ryan on 26 Feb 2024
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Anthony at the front desk was friendly, helpful and efficient!
Stayed 1 night in Feb 2024
Response from MH on 16 Feb 2024
Thank you for staying with us and nice feedback. will share with Anthony as a celebration moment.

10/10 Excellent

Syed

Stayed 1 night in Jan 2024
Response from Ryan on 25 Mar 2024
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

lalla fatima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MH on 16 Jan 2024
Thank you for staying with us.

10/10 Excellent

Fredy

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from mh on 11 Jan 2024
Thank you for staying with us. Hope to serve you again.

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ryan on 3 Jan 2024
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Wasima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff and customer service 😊
The facility was well maintained. Front desk staff were very friendly and helpful. The manager Manal Hanna was so nice and friendly and made our stay a joyful experience. Thank you
Stayed 3 nights in Dec 2023
Response from Ryan on 27 Dec 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2023
Response from MH on 16 Jan 2024
We glad to have you here.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Met all of our needs
Stayed 1 night in Dec 2023
Response from MH on 27 Dec 2023
Thank you for staying with us!

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MH on 21 Dec 2023
Thank you for your awesome feedback. Looking forward to serve you again!

10/10 Excellent

Narendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MH on 21 Dec 2023
Thank you for your amazing feedback.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this property. Airport pickup was a real plus, so was pool and jacuzzi after long trip. Reception staff was very helpful and breakfast exceeded my expectations. Will stay at Marriott again based on amenities and price.
Stayed 1 night in Dec 2023
Response from MH on 14 Dec 2023
Thank you for your awesome feedback. we will share your comments with the entire team as part of celebrating our success.Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MH on 8 Dec 2023
thank you for staying with us. We do appreciate your business.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Ryan on 4 Dec 2023
Thank you for taking the time to share about your recent experience here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

DaVonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, and very comfortable
Stayed 1 night in Nov 2023
Response from Ryan on 30 Nov 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Yves, St-Lambert

Liked: Amenities
Very nice people
Stayed 1 night in Nov 2023
Response from Ryan on 28 Nov 2023
Thank you for taking the time to review your recent experience here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Sadao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ryan on 27 Nov 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Gina

Stayed 1 night in Nov 2023
Response from MH on 20 Nov 2023
Thank you for staying with us!

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great airport hotel. Lovely welcome, great room (both huge and comfortable). Breakfast a little limited but you aren't here for the breakfast!
Stayed 1 night in Sep 2023
Response from MH on 14 Nov 2023
Thank you for staying with us!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. The room had a couch, a floating table, desk with physical ethernet connection, and the bed was SUPER comfy. No one bothered me. It was a clean, quiet, comfortable stay.
Response from MH on 8 Nov 2023
Thank you for your amazing feedback. we love having you here.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and shuttle were great
Stayed 1 night in Nov 2023
Response from MH on 6 Nov 2023
we do appreciate your feedback. Thank you for staying with us!

10/10 Excellent

nora

Liked: Cleanliness, staff & service, property conditions & facilities
it was a great stay
Stayed 1 night in Nov 2023
Response from Ryan on 3 Nov 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Alvina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a hot tub and the room was nice and spacious .
Stayed 1 night in Oct 2023
Response from Ryan on 30 Oct 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

OSCAR A RIVERA

Liked: Cleanliness, staff & service, property conditions & facilities
A clean place, good service and above all variety at breakfast I recommend it a good place to stay with the family
Stayed 1 night in Oct 2023
Response from MH on 30 Oct 2023
Thank you for staying with us!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this location was so friendly! The hotel was clean and cozy! The breakfast was great. It was, overall, a great night stay!
Stayed 1 night in Oct 2023
Response from MH on 23 Oct 2023
Thank you for staying with us

10/10 Excellent

Laurie, FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from MH on 23 Oct 2023
We do appreciate your business.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the hotel due to an early morning flight out of Dulles. The hotel was very convenient to the airport. Weekly parking for $30 is a steal. Staff were nice. Didn’t eat breakfast but saw they had a nice selection of warm foods. Definitely will stay again.
Stayed 1 night in Oct 2023
Response from Ryan on 19 Oct 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future!

10/10 Excellent

Leeann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ryan on 17 Oct 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback and hope to see you again in the future!

4/10 Poor

HARIKISHAN

Liked: Staff & service
Disliked: Property conditions & facilities
AIr conditioner doesn’t have always run fan option hence it was a terrible stay
Stayed 2 nights in Oct 2023
Response from MH on 16 Oct 2023
We are very sorry for not meeting your expectation this time. your feedback will be shared with the leadership to ensure similar issue is not to be repeated.

8/10 Good

EUN S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Ryan on 16 Oct 2023
Thank you for taking the time to review your recent stay here at SpringHill Suites Dulles Airport. We appreciate your feedback, and hope to see you again in the future.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to check-in. Staff were kind and the rooms were nice.
Stayed 1 night in Sep 2023
Response from MH on 2 Oct 2023
Thank you for your awesome feedback!

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MH on 2 Oct 2023
Thank you for staying with us!

10/10 Excellent

Gabriela A

Stayed 1 night in Sep 2023
Response from MH on 23 Oct 2023
Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long-term parking and airport shuttle
The hotel is conveniently located close to Dulles international airport in Washington, DC. It's a provides a free shuttle service 24. /7 It has a nice breakfast that starts at 6:00 a.m. It's also provides the option of long-term parking at a fee of $30 per week.
Stayed 1 night in Sep 2023
Response from MH on 26 Sept 2023
Glad to serve you.

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late because of our flight but was able to get a shuttle to and from the hotel. Staff on the phone and in person were extremely friendly. The room was spacious and very clean.
Stayed 1 night in Sep 2023
Response from MH on 22 Sept 2023
Thank you for staying with us!

8/10 Good

Barbara

Stayed 1 night in Jul 2023

8/10 Good

Mario Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel es muy amable y está cerca del aeropuerto
Stayed 1 night in Sep 2023
Response from Ryan on 16 Sept 2023
Thank you for staying with us!

10/10 Excellent

Susan

Stayed 1 night in Sep 2023
Response from Ryan on 5 Oct 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Amanda

Stayed 1 night in Sep 2023
Response from MH on 12 Sept 2023
We do appreciate your business.