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South Pacific Resort Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Norfolk Island with private beach

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June 2024

South Pacific Resort Hotel

Photo gallery for South Pacific Resort Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Egyptian cotton sheets, individually decorated, individually furnished
Breakfast, dinner served; local and international cuisine, garden views
Lobby

Overview of South Pacific Resort Hotel

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Taylors Road, Burnt Pine, Norfolk Island, 2899
  • Popular LocationKingston and Arthur's Vale Historic Area4 min drive
  • AirportNorfolk Island (NLK)5 min drive
  • Popular LocationThe Arches5 min drive
  • Popular LocationEmily Bay Beach13 min drive
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Room options

View all photos for Standard Room, Garden Area

Standard Room, Garden Area | Living area | TV

Standard Room, Garden Area

Highlights

Furnished balcony
Garden
Individually furnished
Individually decorated
Connecting rooms available
Fridge
Dishwasher
TV
  • 22 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, individually decorated, individually furnished

Superior Room

Highlights

Furnished balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Fridge
  • 30 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About the area

Norfolk Island

Located in Norfolk Island, South Pacific Resort Hotel is connected to a shopping centre. The area's natural beauty can be seen at Ball Bay Reserve and Bumbora Reserve, while Bounty Folk Museum and Old Military Barracks are cultural highlights. Travelling with kids? Consider Queen Victoria's Garden and HMS Sirius Museum. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.
Visit our Norfolk Island travel guideOpens in a new window

What's nearby

  • Kingston and Arthur's Vale Historic Area - 4 min drive
  • The Arches - 5 min drive
  • St Barnabas Chapel - 9 min drive
  • Norfolk Island Botanic Garden - 12 min drive
  • Emily Bay Beach - 13 min drive

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • The Bowlo Bistro - 8 min walk
  • Golden Orb - 10 min walk
  • The Olive - 4 min walk
  • High Tide Kitchen - 9 min walk
  • Chinese Emporium - 16 min walk

About this property

South Pacific Resort Hotel

Family-friendly hotel connected to a shopping centre
You can look forward to a terrace, mini golf and a coffee shop/cafe at South Pacific Resort Hotel. Adventurous travellers may like the racquetball/squash and cycling at this hotel. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site local and international cuisine restaurant, Cooks Landing Restaurant, offers breakfast, dinner and garden views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and an arcade/games room.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a free shopping centre shuttle and bike hire
  • A round-trip airport shuttle (surcharge), barbecues and luggage storage
Room features
All 70 individually furnished rooms boast comforts such as furnished balconies, in addition to amenities such as WiFi.
More conveniences in all rooms include:
  • Childcare services and cots/infant beds
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • Private gardens, fridges and dishwashers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 8 per hour)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM–9 AM for a fee: AUD 18–25 for adults and AUD 8–12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviation Poolside Cafe
  • Cooks Landing Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Library
  • Mini golf
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • Floor

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian-cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Limited room service
  • Refrigerator

Outdoor space

  • Furnished balcony
  • Yard

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: noon; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.00 per night.
Cots (infant beds) are available for AUD 15.00 per night

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately AUD 18.00 to 25.00 for adults and from AUD 8.00 to 12.00 for children
  • Fee for in-room wireless Internet: AUD 8.00 per hour (rates may vary)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

South Pacific Norfolk Island
South Pacific Resort Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Hotel Burnt Pine
South Pacific Resort Hotel Norfolk Island
Pacific Hotel Norfolk Island
South Pacific Resort Hotel Hotel
South Pacific Resort Hotel Norfolk Island
South Pacific Resort Hotel Hotel Norfolk Island

Frequently asked questions

Does South Pacific Resort Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is South Pacific Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at South Pacific Resort Hotel?

Self-parking is free at this property.

What time is check-in at South Pacific Resort Hotel?

Check-in start time: noon; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at South Pacific Resort Hotel?

Checkout is at 10 AM.

Does South Pacific Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is South Pacific Resort Hotel located?

This family-friendly Norfolk Island hotel is located near the airport, within 1 mi (2 km) of Queen Victoria's Garden, Bounty Folk Museum and The Old Watermill. Norfolk Island Botanic Garden and Cockpit Waterfall are also within 2 miles (3 km).

South Pacific Resort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 47 reviews" "
Rating 8 - Good. 23 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sue

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff however I wouldn't recommend due to my experience
Stayed 7 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Friendly and convenient
The place is not luxury but the staff were friendly and it didn’t break the bank. Like everywhere there is no free internet. Can walk from hotel to shops so that was a plus.
Stayed 2 nights in May 2022

8/10 Good

David, Lindfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were excellent, and very friendly. Overall the property was very clean and simple. We had a garden view, which was ok, but there are open areas which would be better. The breakfast was cereal, toast and coffee, but full breakfast was available. The location is close to town and there are many tours to get from the property.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Travelgirl6

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and staff, thoroughly enjoyed my time there, however, food provision in the evening seemed a bit hit and miss. However there were plenty of places to eat
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall hotel had a good feel to it. Spa was not warm at all. Wifi is not included in room rates and is quite expensive to purchase. Rooms (superior) furnishings needed some attention - tiles lifting in the bathroom, mould in the showers and a hole in the window frame leading to the balcony. I think this hotel needs some attention to be charging and claiming what they do.
Stayed 3 nights in Dec 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, would stay there again, staff are extremely good.
Stayed 14 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We stayed at the resort in the winter, but we enjoyed our stay. The room was large as we picked that type. We also had a good view over the valley. The bed was good and the staff was friendly and gave us suggestions as to what to see. The bathroom was small and you had to push a button to get hot water. But the water warmed very quickly. There are tours that can be set up by the hotel. But a car is better as there are many locations to visit. You can rent a car from the resort. The breakfast was continental, but for an added fee, full breakfast can be ordered. We enjoyed our visit to Norfolk Island.
Stayed 4 nights in May 2018

8/10 Good

Slaz, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position close to town.
We enjoyed our stay at the South Pacific Resort Hotel. Staff were very friendly and helpful and responded to any requests promptly and politely. Meals were very well cooked and presented (a little too much salt for our low salt preference). A very enjoyable stay.
Stayed 7 nights in Mar 2018