Property amenity

Reviews of Norfolk Lodge & Suites, Ascend Hotel Collection

3 out of 5
Norfolk Lodge & Suites, Ascend Hotel Collection
4200 Norfolk Avenue, Norfolk, NE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 470 reviews" "
Rating 8 - Good. 86 out of 470 reviews" "
Rating 6 - Okay. 17 out of 470 reviews" "
Rating 4 - Poor. 5 out of 470 reviews" "
Rating 2 - Terrible. 4 out of 470 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Would highly recommend this hotel.
Stayed 1 night in Mar 2024

8/10 Good

Michael, Glen Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

xiaoming

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Friendly. Good Breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Jerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well maintained
Stayed 2 nights in Dec 2023

8/10 Good

landon, Sioux city

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here in the past, and my stay here was just as great as it was my other stays
Stayed 1 night in Jan 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean cozy and get for kids and families.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and spacious. We all loved the breakfast and the pool!!
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the lodge. It's a great place to stay!!
Stayed 1 night in Dec 2023

10/10 Excellent

Madison

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

LaShonna

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Robin

Stayed 1 night in Oct 2023

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family got several rooms here for a wedding nearby. What a great place! The attached restaurant is fantastic. The staff were amazing. A couple of the rooms had an indoor balcony overlooking the pool/jacuzzi, which was a great spot to gather and play games!
Stayed 1 night in Oct 2023

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, room comfort
Room needs update
Just okay.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

6/10 Okay

Jamie

Stayed 1 night in Oct 2023

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff. Egg Pattie’s at breakfast leave much to be desired. Truck traffic on the highway out front is a bit noisy in the evening and early morning. Fresh baked cookies at the desk in the afternoon/evening.
Stayed 2 nights in Oct 2023

10/10 Excellent

cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 6 nights in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We where there for a wedding it was nice to be able to do it all there!
Stayed 2 nights in Sep 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rokm was ok, lots of space. Bathroom needs more cleaning. Black mold in the caulking around the bathtub. Some stray hairs. Construction in front of the lobby entrance made it hard to get to check in. Overall, not too bad...
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the shower should have been cleaned better. There was a couple strands of long hair on the walls. Other than that, the place is awesome. Quiet & comfortable and the staff is accommodating and pleasant
Stayed 3 nights in Sep 2023

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little expensive but overall very nice. At the price, i wish we hadn't had to leave at 4am for a race.
Stayed 1 night in Sep 2023

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge had many wood accents tht gives it a rustic look and ambiance. The beds are luscious and comfortable and the rooms have a nice sitting area and small bar that made the stay very pleasant. Breakfast was delicious.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but Kitchen Had No Supplies in the Room
This was a great place to stay. The only complaint I have is that we stayed in a suite with a kitchen, but there were no pans or plates or such. What is the point of a kitchen if there is none of this? (Other places with a kitchen provided pans and plates and such)
Stayed 1 night in Sep 2023

8/10 Good

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, good staff, amazing pool, nice fitness room...however any noise from above rooms is heard and the beds are awful. The beds are NOT child safe if you have a 3-year-old or younger. They're extremely tall and have very sharp wooden corners. When we noticed this, we tried to get a crib but didn't want to pay the extra fee for one.
Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to print receipt
Stayed 3 nights in Aug 2023

6/10 Okay

Larry

Property renovations are in process.
Stayed 3 nights in Aug 2023

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king upgraded room 263 I believe. It was spacious with a little kitchen in it. Bed was comfy and pillows were fantastic. Wanted to extend our stay. Continental breakfast had wonderful eggs, bacon potatoes fruit yogurt cereal toast rolls waffles. All very good. Hope to stay here again!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special stay
Well maintained, clean with a distinctive lodge-like appearance, this was by far the best hotel experience we had on our summer vacation. The staff were very friendly and responsive to our needs.
Stayed 3 nights in Aug 2023

8/10 Good

Mairead

Stayed 1 night in Aug 2023

10/10 Excellent

Darold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Miranda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation While Working
I did go during the week so it was pretty calm, but the restaurant was amazing and really affordable. The pool and hot tub were just the ticket for the 100+ degree weather. My room was HUGE and the bed was so comfortable. Breakfast was hot and fresh with so many options. It was truly a vacation during a business trip.
Stayed 2 nights in Jul 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great having a restaurant to go to right there. The suite was incredibly spacious. The breakfast was good. The kids loved the swimming pool (the water was a tad cold for being an indoor pool).
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & the room was clean. Check in was quick.
Stayed 3 nights in Jul 2023

10/10 Excellent

Galen

Travelled with partner
Very comfortable stay
Stayed 1 night in Jul 2023