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Reviews of Hotel Klösterle Nördlingen

4 out of 5
Hotel Klösterle Nördlingen
Beim Kloesterle 1, Nördlingen, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 386 reviews" "
Rating 8 - Good. 161 out of 386 reviews" "
Rating 6 - Okay. 37 out of 386 reviews" "
Rating 4 - Poor. 13 out of 386 reviews" "
Rating 2 - Terrible. 1 out of 386 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, very nice room. Did request and pay for a superior room with double bed but they gave us one with two singles. They changed this though once I showed email confirmation. No English channels on TV at all despite them having Polish, French and Italian. Everything clean and comfortable. Not a lot to do in local area except look at buildings and walk around, but a quaint little town.
Stayed 2 nights in Feb 2024
Response from NH Klösterle TEAM on 5 Feb 2024
Dear Laura, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Kind RegardsNH KLÖSTERLE NÖRDLINGEN

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Restaurant serves excellent food, and breakfast was outstanding. Very pleased with our stay.
Stayed 1 night in Dec 2023
Response from NH KLÖSTERLE NÖRDLINGEN TEAM on 14 Dec 2023
Thank you so much for your feedback, we really appreciate your comments and hope to see you again staying at our hotel. Your sincerely, NH KLÖSTERLE NÖRDLINGEN TEAM

8/10 Good

Jean

Stayed 2 nights in Dec 2023
Response from NH Klösterle TEAM on 4 Jan 2024
Dear Jean, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,NH KLÖSTERLE TEAM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a little bit difficult to find the hotel’s location . The hotel itself located in historic building, so there is no air conditioner in the rooms. Although I stayed in the hotel in the middle of September the rooms were too warm inside . They offer a breakfast for 16.99 euros which I think is a little overpriced for this little town. There are a lot of bakeries around the place and a grocery store which are open at 6-7 am and you can buy the freshest pastries, bread , etc. the hotel itself has a signs of aging, so the cosmetic make up would be a plus. They provide a welcome complimentary fruits, water and ice cream at front desk but there is no coffee or tea maker machine in the room. I might stay in this hotel in the future but probably think about better place to stay for this money,
Stayed 1 night in Sep 2023
Response from NH Klösterle TEAM on 19 Sept 2023
Thank you for your Kind Feedback.Best Regards, NH Klösterle Nördlingen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel in the heart of the city. Very clean and comfortable. One of the newer hotels in the city.
Stayed 1 night in Apr 2023
Response from NH Klösterle TEAM on 6 Apr 2023
Dear Guest, thank you very much for your kind Feedback. We wish you a good trip in Germany. Best regards, Andrea , NH Klösterle Nördlingen

6/10 Okay

david, Cardiff

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location but hotel is very dated. Rooms in particular need a refurb. Breakfast very good, and hotel gym is good for a hotel gym, surrounding area lovely.
Stayed 1 night in Feb 2023
Response from NH KLÖSTERLE NÖRDLINGEN TEAM on 17 Feb 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
All as expected. Clean and comfortable. Bit oldy world feel. Wifi code not listed in room. Mobile signal very poor iny room. Quiet. Lovely Bavarian town.
Stayed 1 night in Jan 2023
Response from NH Klösterle TEAM on 31 Jan 2023
Dear Graham,thank you very much for your Feedback, the Kloesterle Team was very happy. We wish you the best! Kind regards, NH KLÖSTERLE NÖRDLINGEN

8/10 Good

WORAPOL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่นอนดี แต่หมอนดี โรงแรมทำเลดี เดินนิดเดียวถึงกลางใจเมือง อาหารเช้าดีมาก อร่อย พนักงานดีมาก แนะนำที่จอดรถฟรี (พอดีไปถึงโรงแรม 16.30 น สามารถจอดตรงที่จอดรถหน้าโรงแรมได้ฟรี (จอดฟรีหลัง 17.00 - 8.00 น)
Stayed 1 night in Oct 2022
Response from NH KLÖSTERLE NÖRDLINGEN on 18 Oct 2022
THANK YOU VERY MUCH FOR YOUR GOOD FEEDBACK; WE SEND MANY SUNNY GREETINGS

10/10 Excellent

David

Stayed 1 night in Sep 2022
Response from NH KLÖSTERLE NÖRDLINGEN on 23 Sept 2022
Sehr geehrter David,vielen Dank für Ihre tolle Bewertung. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

10/10 Excellent

Terence Paul, London

Stayed 3 nights in Sep 2022

6/10 Okay

Nigel

Stayed 1 night in Jun 2022
Response from NH KLÖSTERLE NÖRDLINGEN TEAM on 23 Jun 2022
Dear Nigel, Thank you for your feedback! Best regards

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Check which wall your bed is against!)
The staff were excellent, very helpful and friendly. The only criticism we have is of the way the bed was arranged against a sloping wall - if you wanted to sit up you had to crick your neck forward. This was very uncomfortable and when we forgot we banged our heads on the slope! Ridiculous arrangement, given that the other walls in the room available for a bed were perfectly perpendicular!
Stayed 2 nights in May 2022
Response from NH KLÖSTERLE NÖRDLINGEN TEAM on 11 Jun 2022
Dear Pam, thank you for your feedback. Next time you visit us we make sure that you get a room not in the highest floor, so that you have no sloping walls. Best Regards

10/10 Excellent

Usamast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and great location!
Stayed 1 night in Jul 2020
Response from NH KLÖSTERLE on 18 Jul 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Thank you and Kind Regards NH Klösterle Nördlingen

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the hotel is back dated in general furniture. Rooms feel old with carpet and bathroom stinks from mound which impacts the entire room. This has been in 2 rooms, not just one exception. The hotels response on issues very poor, excusing that specific staff is not available.
Stayed 2 nights in Mar 2020
Response from Nh Klösterle Nördlingen on 9 Mar 2020
Dear guest, we are very sorry that you were not satisfied. We are working hard to resolve the issue you have raised. Thank you for informing us. Best regards

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and hotel is near all old town attractions and the Christmas markets. Only issue was finding a restaurant one night but the staff sent us to a nearby one with great food. However reservations were usually required but they graciously found a place for us.
Stayed 1 night in Dec 2019
Response from NH Klösterle Nördlingen on 28 Dec 2019
Dear Teresa, thank you very much for the great feedback. Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing .. what an awesome area ! Great hotel room, spacious and clean
Stayed 1 night in Nov 2019
Response from NH KLÖSTERLE TEAM on 5 Dec 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfup time in Nordlingen.
Great hotel & staff. Within walking distance to many local sights. Easy paid parking within the building.
Stayed 1 night in Oct 2019
Response from NH Klösterle Nördlingen on 14 Oct 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! KIND REGARDS

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from NH Klösterle Nördlingen on 9 Oct 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! KIND REGARDS

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within the town walls and within walking distance of restaurants, cafes and markets. The area is quiet and you are in a living medieval town. You can hear the church bells ring to the time and there lots of parks and walking areas and local events. Overall a nice area to spend a few days and supplement with some hiking-biking. The train station (A 20 min walk) allows you to easily get to Munich and Stuttgart and by extension the rest of Germany. The hotel staff are helpful and knowledgeable, the rooms are clean and quiet. The hotel building is modern but within a historic building and district so has to juggle that constraint but then why go to a historic town?
Stayed 1 night in Oct 2019
Response from NH Klösterle Nördlingen on 8 Oct 2019
DEAR GUEST; Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! KIND REGARDS

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Big room, coffee machine, comfy bed, big bathroom
Stayed 1 night in Sep 2019
Response from NH Klösterle Nördlingen on 4 Oct 2019
Dear Polina, Thank you very much for the nice words. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from Nh Klösterle Nördlingen on 13 Sept 2019
Lieber Gast wir danken Ihnen für Ihre Bewertung! Mit freundlichen Grüßen

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. All positive! Exceptional Value!!!
Stayed 1 night in Aug 2019
Response from NH KLÖSTERLE NÖRDLINGEN on 30 Aug 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your GREAT Feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Nordlingen. Easy to access and it was great to have parking outside while checking in. Room met our needs very well.
Stayed 4 nights in Jul 2019
Response from NH KLÖSTERLE NÖRDLINGEN on 24 Jul 2019
Dear Guest, thank you for your Feedback! Best regards

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce hotel beautiful city. Great staff. Like all of Germany beware of the single rooms
Stayed 1 night in Jul 2019
Response from NH KLOESTERLE NOERDLINGEN on 24 Jul 2019
Dear Guest, thank you for your Feedback! Kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very hot rooms, no air conditioning, so had to open the window at night but the beautiful Gothic church has a clock that chimes every 15 minutes!!
Stayed 1 night in Jul 2019
Response from Nh Klösterle Nördlingen on 6 Jul 2019
Dear Guest, We are very sorry for this hot summer, unfortunately our house has NO air conditioning.The beautiful location of the hotel is located in the middle of a historic old town, of course with church ringing. Best Regards

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and location was amazing but the lack of a/c made it a very uncomfortable stay.
Stayed 2 nights in Jun 2019
Response from NH KLÖSTERLE NÖRDLINGEN on 2 Jul 2019
Dear Guest, thank you for your Feedback, yes we are so sorry but our hotel has no air condition. Best Regards

10/10 Excellent

Janice Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Nh Klösterle Nördlingen on 1 Aug 2019
Sehr geehrte Fam. Hope, wir danken Ihnen für die tolle Bewertung für unser Haus und hoffen sehr Sie recht bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr NH Klösterle TEAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room. Quiet in a great location to explore the city.
Stayed 1 night in Mar 2019
Response from NH KLÖSTERLE NÖRDLINGEN on 1 Apr 2019
DEAR GUEST; THANK YOU VERY MUCH FOR YOUR FEEDBACK; KIND REGARDS

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable n good
Stayed 1 night in Mar 2019
Response from NH KLÖSTERLE NÖRDLINGEN on 1 Apr 2019
DEAR ROY, THANK YOU FOR YOUR GOOD FEEDBACK; WE HOPE WE SEE YOU AGAIN VERY SOON; KIND REGARDS

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2019
Response from NH KLOESTERLE NOERDLKINGEN on 17 Mar 2019
HELLO BRIAN thank you very much for your good Feedback! We wish you the best, sunny Regards from NH klösterle Team

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep here, eat somewhere else
Excellent location, good parking, very clean and spacious room. The front desk personnel were helpful. The only negative was the price of the breakfast..almost 17 euro each was way too much. We had breakfast at every hotel we stayed at, and this one was almost identical to all others, except the price. Not worth it, go somewhere else..many places close by.
Stayed 1 night in Jan 2019
Response from NH KLÖSTERLE NÖRDLINGEN on 28 Jan 2019
Liebe Norma; wir danken Ihnen für dieses tolle Feedback und hoffen sehr Sie recht bald wieder bei uns begrüßen zu dürfen. Viele Grüße vom NH Klösterle Team

10/10 Excellent

Troy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in a beautiful village
Great walled village in Germany! I stayed here for business in Ellwangen, which was a 25 min drive away. Very pleasant stay.
Stayed 5 nights in Dec 2018
Response from NH Klösterle Nördlingen on 4 Jan 2019
Thank you for this great review and the feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night on our roadtrip through Barvaria. Hotel is extremely nice, clean, and located inside the city wall which was awesome.
Stayed 1 night in Nov 2018
Response from NH Klösterle on 21 Nov 2018
Dear Guest, thank you for the positive feedback. We hope you enjoyed your stay.

10/10 Excellent

PETRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Nh Klösterle Nördlingen on 18 Nov 2018
Sehr geehrte Petrina, wir danken Ihnen herzlich für die tolle Bewertung! Mit freundlichen Grüßen

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the Old Town
This hotel is located right in the heart of the Old Town however, there is underground parking available at a reasonable daily charge. Our room was very comfortable with a good bed and bath linens. The room was clean.
Stayed 2 nights in Oct 2018
Response from NH KLÖSTERLE NÖRDLINGEN on 10 Nov 2018
Good Morning Dolores, thank you very much for your great Feedback, you are Welcome every Time. Kind Regards from NH Klösterle Nördlingen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Nh Klösterle Nördlingen on 8 Sept 2018
Thank you very much for your Feedback! Kind regards

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is ideally situated within the walls of the old town.Parking was free on street adjacent to the hotel which also had its own underground car park(don't know the cost).Room and service were very good,no complaints at all.
Stayed 1 night in Jul 2018
Response from NH Klösterle Nördlingen on 15 Aug 2018
Dear John, thank you very much for your amazing Feedback. Kind regards, NH Klösterle Nördlingen

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from NH Klösterle Nördlingen on 15 Aug 2018
Dear William , thank you very much for your kind Feedback! Best regards

10/10 Excellent

Peter L.

Nice room, very comfortable with good ammenities.
Lovely room. Very comfortable and good ammenities. Central location in a nice small sized town.
Stayed 3 nights in Jun 2018

4/10 Poor

BAROUCH

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No aircondition as promised in your hotel prevew.
Stayed 2 nights in May 2018
Response from NH Klösterle Nördlingen on 5 Jun 2018
Dear Mr. Barouch, thank you for the Feedback. Best regards Nh Klösterle Nördlingen

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in old town
Good value for money compared to other hotels in the area that I've stayed in. Very spacious room with good facilities, including very big bathroom (incl. bath) and amazing breakfast buffet selection. Would totally recommend.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

vm, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This modern hotel is located almost in the centre of the old town. Our room was very spacious, quiet, with tea and coffee facilities and a well lit bathroom. The car park is under the hotel and cost E7.50 per day.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Spacious and clean rooms with nice amenities! All of the staff were very friendly. The only down side is that breakfast is not included in the stay, but definitely recommend this hotel!
Stayed 1 night in Oct 2017

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Thomas J., los angeles, ca

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok hotel. Good location, but no air conditioning
Good location.... I guess, but lack of any control of air was disappointing when it was very stuffy in the room. Otherwise, decent for a modestly priced hotel.
Stayed 1 night in Sep 2017

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Road Oasis
Excellent accommodation in a central location of a very picturesque town.
Stayed 1 night in Sep 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had exceptional service from reception staff. Tea/coffee making and a fridge in the very spacious room. There was a very good hot & cold buffet breakfast and a good central location. In addition to the historic and quaint features, we enjoyed experiencing a 'real' town rather than simply a tourist destination.
Stayed 2 nights in Sep 2017