Sports facility

Reviews of Best Hotel Dunkerque - Grande Synthe

2 out of 5
Best Hotel Dunkerque - Grande Synthe
6, Rue du 8 mai 1945, Grande-Synthe, Nord

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 110 reviews" "
Rating 8 - Good. 42 out of 110 reviews" "
Rating 6 - Okay. 33 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 5 out of 110 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Okay for the ferry
A nights stay on way to catch the morning ferry from Dunkirk to Dover. Good fo this

6/10 Okay

Maxwell, Southampton

Disliked: Staff & service, property conditions & facilities
Basic Hotel
One night stop over , hotel is remote and unfortunately on sunday has no restaurant . Very basic but the member of staff was very helpful.

8/10 Good

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin and does it well
great staff made it easy to check in and settle at this basic but clean hotel. Quiet, comfortable, handy parking and handy access to main routes made this perfect for our needs. For when you don't need more.

4/10 Poor

ALAN, NORTHWICH

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Only use for an overnight stop!
The staff were very good. Breakfast good. Rooms require updating. Strong smells of smoke in the two bedrooms we booked.

8/10 Good

John, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Position
The room, though a little small was very clean and there was an excellent, powerful, hot shower. The service was very good indeed, both cheerful and helpful and the breakfast was varied and plentiful. More than anything else, this hotel is ideally placed for the ferry port - literally five minutes away by car.

8/10 Good

Marie, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendly and kind member of staff.
We arrived late from the Dunkerque Ferry because we had broken down-1.30 am!! The code system worked to enter the hotel. We were in a 4 bedded room. It was adequate. Clean and well supplied with towels; the beds were comfortable just not so excitingly laid out. The cost was low so we were more than happy. In the morning we had a very delicious breakfast! The children talked about it as being really good! The receptionist was very very friendly, supplying us with refills of coffee and bread. When we were leaving, he was concerned about our welfare and tried to help us with our breakdown problems. The taxi driver in contrast was unfriendly so the efforts the receptionist made were not supported.I have already recommended the position of the Hotel in relationship to the Dunkerque Ferry as not too far away. I would recommend however that you find a way of signposting were you are. The endless "port" signs are extremely confusing and do not help!! Thank you Marie

6/10 Okay

Frank , Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
This is a low cost hotel suitable for an overnight stay for holiday makers. It is also used by people working nearby. The bedroom is small but comfortable. The buffet style evening meal is restricted to a few dishes but of reasonable quality and unlimited quantity, as you would expect to be provided for men coming in from work. Breakfast was equally adequate.

6/10 Okay

TheOldGentleman, England

Liked: Staff & service
Good budget hotel
Very helpful and friendly staff. Went for 1 night, stayed for 3! The Polish lady on reception was charming, extremely helpful and always smiled.

8/10 Good

ne, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an ok hotel for business but as tourists its a bit out of town but close to the ferry

10/10 Excellent

Swander, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry friendly
Nice hotel good service really good staff thanks to all

10/10 Excellent

Sunny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel really good workers
It's a really good service verry friendly ppl I stayed here n enjoyed so as I recommend its a nice and clean hotel so who ever stay enjoy Ur stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

eric, England

Liked: Staff & service
good service
Wasn't expecting much, however, the staff went out of their way to accomadate us, excellent service.

8/10 Good

mandy, England

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasantly suprised
Booked the hotel as a stop off after getting ferry to Calais. Didn't arrive till late so didn't meet any staff or see much in way of facilities. However room was modern, clean and tidy. One negative was no hairdryer.

6/10 Okay

Terry, Looe Cornwall

Liked: Cleanliness, staff & service
Functional hotel for stop over
Hotel a bit far from any bars or restaurants but ideal for a stop over. Many contractors staying at hotel when we stayed. The member of staff was excellent and very polite and explained all. Hotel has bar that closes at 10pm and a buffet type restaurant. 17.50 euro for three courses. half price for children, you can choose from one course to two courses or three.

6/10 Okay

Ben, London

Liked: Staff & service, room comfort
Disliked: Cleanliness
Really good hotel for a one night stop over
We chose this hotel as a cheap one night stop over following a late ferry over from England. The hotel was perfect for this but would not be great for an extended stay. The beds were comfy but some of the bedding was a little dirty. Staff really friendly.

8/10 Good

ian, Chester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The night before the Channel Tunnel
Conveniently located just off the A16 this was a perfect place to spend the night before crossing back to UK after a long drive through Spain and France. The hotel provides an adequate level of accommodation and a friendly buffet dinner and breakfast.There is nothing within walking distance but requiring just food and a bed as we did this was OK. This is a real dog friendly hotel and I would stay here again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff!
We had booked for 3 adults and one infant but as we were one person less, we asked if the room could be altered and it was all fine and made a little joke out of it to humour us! All facilities were accessible and clean.

6/10 Okay

Ian, Wales, UK

Liked: Staff & service
Good for overnight stop
Pleasant friendly staff. OK for an overnight stop prior to or after a long journey. Room and toilet were clean but the carpets were stained, Bed comfy.

6/10 Okay

kris, USA

Did it's job
the place was good and comforatable. the breakfast was fantastic! it was a little out of the way though and once reception closed at 10 p.m. there was almost no way of getting in. a pizza man hooked us up with entry and then we waited til somebody randomly showed up to help us out. overall happy though

8/10 Good

brian, Camberley

Liked: Cleanliness, staff & service, property conditions & facilities
small but caring
Small hotel but welcoming. Check in was handled well. Rooms are small but fine for a short stay. Unfortunately restaurant was closed so had to go out to find dinner. Breakfast was fine, good choice of buffet items and the chap running the service was superb. Two severely handicapped French people were looked after like a king and queen - had their bread buttered and kiwi sliced with pleasure. well done.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to port
We stayed at this hotel to be close to the Calais port. It served it's purpose. Breakfast is an additional fee, but there is a decent selection of food in the buffet. Rooms are pretty spartan, furnished with beds, pillows, a cheap desk and a small television. The beds were comfortable, but the pillows needed to be replaced. The room could also have used a fresh coat of paint as the walls were rather dingy. The ensuite bathroom was adequate with a toilet, sink and small shower. Our bathroom did noot have a tub. The walls are very thin. We would probably use the hotel again for an overnight stay to be near the port because of the price and location.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Simple
This hotel is great for a stopover although a bit out of town but it close to port.

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the Cross Channel Ferry to the UK
Overall the hotel should be viewed more as a convenience for long distance travellers waiting for the early morning ferry to the UK. It is not designed for luxury nor is it situated in an attractive area where you can spend the evening socialising or having a meal - just a place to get your head down and this it does well. Staff are extremely friendly and helpful and both we met spoke sufficient English to answer our concerns. We have only thee comments. The first is that the area that doubles up as a Bar is really the breakfast area thus not at all cosy enough to be considered as a Bar. Second the layout of the toilet is such that larger persons may find it difficult to access some of the essential fittings required by nature. Finally, the area in which it is located is very industrialised and a walk during the evening stay should not be considered at all. We will be happy to stay again at the hotel if we have to catch the early morning ferry back to the UK as the journey time to the docks is approximately 14 minutes and the roads are quiet but for evening entertainment and dining or a walk on a good day a drive into Dunkirk is necessary.

6/10 Okay

Verified traveller

Liked: Staff & service
Tired but convenient for ferries
It was difficult to find this hotel from the map provided. It has seen better days in terms of furnishings which were worn and basic. The beds were small and not very comfortable. On the plus side the man on the front desk was very friendly and helpful. We chose this hotel because it was near the ferry port at Dunkirk and once we had good directions it was very easy to get to the ferry for a morning crossing to Dover.

10/10 Excellent

Alan, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in dunkirke
The only problem I had was, as I was arriving late I needed an access code and room Number that could only be given on the day. Luckily my daughter speaks french and texted me details while in transit. Other than that I had a relaxing night/morning and was made welcome Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
This was a quick night but the hotel was great right from the start. Would not hesitate to return for a longer stay

10/10 Excellent

Steve, Aberdeen, Scotland,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Budget hotel
Booked hotel as 1 night as a stop over on the return road trip back from Hungary to Aberdeen. Received a call at 10pm(France local time) asking to call back and that someone will be there to let us into our room! :) Couldn't call back due to poor mobile reception. Arrived at hotel through an industrial estate at 12-midnight. Front of the glass entrance door locked, only switch there was a light switch and not buzzer. There was an intercom looking system with no instructions. Luckily someone was coming out to his car and let us in. Hotel would do with a buzzer for staff attention on the outside for when reception closes for the evening. When inside, pressed the reception attention buzzer, night porter came out to greet us with very good English and told us that our room was open with the key inside. Nice French man :) en suite Double bed Room: was basic but very clean. Bed very comfortable, could not hear noise from side neighbors nor from motorway traffic. Fresh clean room. Bathroom clean and bright, shower great, 1 pair of clean towels for the 2 of us. we both had very good night sleep. Did not order breakfast not used the facilities so can't comment. Hotel Price for 2 people, you get what you paid for but this was a good hotel to return back to in the future. Reading other people reviews and its a 2 star hotel not 3 stars or more. High exceptions of other reads and that's why they are more than disappointed. Hotel 35mins away from EuroTunnel ("Le tunnel sous la Manche" in France) :)

4/10 Poor

Lois, Devon, England

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Felt much cheaper than it was!
Easy to find with good access to ferry port. Very helpful and efficient staff. However room was tiny and in need of renovation. Bathroom also tiny. Barely enough room for us and our cases. Looks and feels much cheaper than it actually was. We also think the excess of power-lines overhead stopped our SatNav from working properly!

6/10 Okay

Verified traveller

cheap and clean for overnight stay, could do with more pillows

2/10 Terrible

Roger, Sheffield UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Never Again
Quite simply the worst hotel I have stayed in for the last 20 years. Tiny room, very sparsely furnished. Tiny bathroom, barely room to swing a toothbrush. Only one soap dispenser to serve both basin & shower. Only one towel per person. No hairdryer. Paper thin walls, the whole place seems to shake when anyone closes a door. This is battery farming for human beings. Give them the smallest amount of space and the minimum of facilities and hope that they are too traumatised to complain. To add insult to injury it is not particularly cheap.

2/10 Terrible

Jax, London, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Hotel NOT the Best.
Hotel was badly in need of decoration, room was small, bed was small, uncormfortable, and very low, hotel restaurant and bar was all closed by 10pm. We booked for 2 nights but only stayed one - it was THAT BAD...how they can have the cheek to call it Best is beyond me!!!!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

david, leval

Liked: Staff & service
Accueillant et sympa
Personnel très professionnel et chambre très propre. Une petite climatisation serait la bienvenue

10/10 Excellent

Jaroslaw, Gorzów Wielkopolski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorąco Polecam
Gorąco polecam, szczególnie podróżującym z problemami "językowymi". Bardzo miła i sympatyczna obsługa.

6/10 Okay

Stefan, Sweden, Dalarna

Disliked: Property conditions & facilities
Helt OK övernattning!
Stannade en natt för resa med färjan till Dover. Helt OK. Sparsam frukost, annars var närheten till färjan bra, 15 min bilresa.

6/10 Okay

Keneth, tanum

Disliked: Property conditions & facilities
hotell
Lite svårt att hitta på kvällen

6/10 Okay

Franck

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

Fredz, grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très acceuillant
J'ai passé un bon séjour , la Directrice de l'hôtel est très sympathique, charmante, serviable et à l'écoute. Les chambres sont propres, le petit déjeuner est copieux. J'ai apprécié le repas du soir, bon et copieux (c'est fait maison !!!) . Je dois revenir prochainement dans la région , je reviendrais dans cet établissement . Merci pour l'agréable séjour.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Biting smell (likely mould) in the accomodation
I stayed in this hotel for one night. After having seen the recommendations here I thought this hotel would be at least alue for money. However, it was the most terrible stay I have ever had. When arriving in the hotel, the first thing I could realise was a biting smell in the corridors. After having opened the room door this was even more disgusting. I couldn't sleep properly at night. Every time I woke up, this I noticed this very aggressive smell which is very likely mold. I wouldn't recommend this hotel at all! However, the breakfast was good and the personnel was friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valable
Nous y avons passé 1 nuit, le lit est bien , le mobilier satisfaisant . Petit reproche, la salle de bain fort étroite. Service déjeuner, bon et à volonté. Personnel serviable et poli.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tur til Normandiet
Hotellet signalerede at det var et hotel på motorvejen.

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

natacha, pont l' évêque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
impeccable
Les chambres sont très confortables, l' accueil est remarquable, quartier pas bruyant, propreté impeccable

6/10 Okay

Denis, Tonnerre

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour pendant le carnaval de Dunkerque
Nous avons choisi l'hôtel pour sa proximité du le carnaval de dunkerque. Les chambres sont simples mais très propre. L'hôtel est situé en dehors du centre ville et est très calme. L'accueil par le personnel a été parfait. J'y reviendrai

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

M.

Liked: Cleanliness, staff & service, property conditions & facilities
in der Näher zur Fähre
Für eine Nacht ist das Zimmer ok. Es ist sehr klein. Gerade das 4 Betten in das Zimmer passen. Das Personal war sehr nett.

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

daullet lesly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort