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Reviews of IntercityHotel Nizwa

3 out of 5
IntercityHotel Nizwa
Farq Street, Central District Farq, Area, 31, Nizwa, Ad Dakhiliyah

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Wasilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Comfortable, clean, everything you could need in Nizwa. Easy access to the highway.
Stayed 1 night in Mar 2024
Response from Intercity Hotel Management on 22 Mar 2024
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean facility.
Stayed 4 nights in Apr 2023
Response from Intercity Hotel Management on 28 Apr 2023
Dear Mr. Paul , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No plug sockets near a mirror in the rooms. A grab rail round the pool would be good. The area where breakfast was served was very narrow and cramped, but the food was nice. The decor was fresh and the staff were very helpful and friendly.
Stayed 2 nights in Mar 2023
Response from Intercity Hotel Management on 28 Apr 2023
Dear Emma , I would like to thank you for staying with us and posting your feedback on this platform. I regret to read about all the inconvenience you have experienced during your stay regarding certain aspects. Rest assured that we take our guest feedback into high consideration as these are valuable indications to push us towards improvement and excellence. We hope that we will have another opportunity to welcome you back in the near future and I am certain that on your next visit we will be able to provide you with a much more positive impression. Mit freundlichen Grüßen, Intercity Hotel Management

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

4/10 Poor

Prasanna

Business traveller
Disliked: Staff & service, room comfort
Charged double not friendly
Nor good as they charged me double and there was no shampoo nor soap .still not refunded cLled front desk emergency no one picked finally they picked after 30 minutes .at breakfast the staff one of then was not noce and was giving small space to stay for 2 to have breakfast
Stayed 1 night in Jan 2023
Response from Reservation team on 28 Apr 2023
Dear Mr.Prassana ., We would like to thank you for taking the time to share your experience with us in so much detail. Sorry to note that your booking condition is non refundable. Please be assured we have gone through your feedback and mentioned points in order we can improve our service and hospitality and take the action immediately with the concerned departments. We look forward to welcoming you back to to the Intercity hotel Nizwa in the near future. Mit freundlichen Grüßen, Intercity Hotel Management

4/10 Poor

Prasanna

Business traveller
Disliked: Staff & service
extra charge for same room
hotel has charged me double .one reservation which was booked under my collogue paid in cash but still they have charged me in my reservation card which is still not resolved we checked same time but they were not listening
Stayed 1 night in Jan 2023
Response from Reservation team on 28 Apr 2023
Dear Mr.Prassana ., We would like to thank you for taking the time to share your experience with us in so much detail. Sorry to note that your booking condition is non refundable. Please be assured we have gone through your feedback and mentioned points in order we can improve our service and hospitality and take the action immediately with the concerned departments. We look forward to welcoming you back to to the Intercity hotel Nizwa in the near future. Mit freundlichen Grüßen, Intercity Hotel Management

2/10 Terrible

Jan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I paid extra for an executive suite, which is supposed to sleep 4. It does not. It has one king bed and a small couch. The front desk claimed this was a sofa bed, but it is not. It is too small, neither wide nor long enough for one adult, two is impossible. An extra rollout bed, which is very hard and uncomfortable was to be another extra charge until we complained. The front desk staff never made comments on the room when they saw 4 people checking in. And we had to argue with the manager at 11pm for not being charged for a rollout bed. The manager was lying about the reservation, saying the room was not for 4 and that the children were under 2 on the reservation, which they were not. Only when we challenged him to come to the room to look at the reservation and explain how 4 people could sleep did he relent on the extra charge.
Stayed 1 night in Oct 2022
Response from Reservation team on 18 Nov 2022
Dear Mr. Jan , We thank you for your constructive feedback about your recent stay at Intercity Hotel Nizwa. Please note that our Executive suites sleeps 4 ,2 adults and 2 small child to be specific ,as per published hotel policy ,children will be using the existing bed. In your confirmation ,the Suite only has 1 King bed. We have provided you an extra bed at free cost during your stay. We apologize in he event that your expectations are not met and rest assured that your comments will help us improve our services and facilities.

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Rizwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
This was a nice stay
Stayed 1 night in Jul 2022
Response from Reservation team on 27 Aug 2022
Greetings from IntercityHotel Nizwa!I hope this message finds you well & healthy.Thank you very much for your reservation and your interest in the Intercity Hotel Nizwa, we hope that you truly enjoyed our services and facilities.Your feedback matters to us at IntercityHotel Nizwa in order to share the experience to everyone specially to bookers alike .Thank you once again.We are looking forward to hosting you again in a not so distant future.Regards,Intercity Hotel Nizwa

10/10 Excellent

Fauzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable. Friendly staff.
Stayed 1 night in Jul 2022
Response from Reservation team on 27 Aug 2022
Greetings from IntercityHotel Nizwa!I hope this message finds you well & healthy.Thank you very much for your reservation and your interest in the Intercity Hotel Nizwa, we hope that you truly enjoyed our services and facilities.Your feedback matters to us at IntercityHotel Nizwa in order to share the experience to everyone specially to bookers alike .Thank you once again.We are looking forward to hosting you again in a not so distant future.Regards,Intercity Hotel Nizwa

10/10 Excellent

Rizwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Reservation team on 27 Aug 2022
Greetings from IntercityHotel Nizwa!I hope this message finds you well & healthy.Thank you very much for your reservation and your interest in the Intercity Hotel Nizwa, we hope that you truly enjoyed our services and facilities.Your feedback matters to us at IntercityHotel Nizwa in order to share the experience to everyone specially to bookers alike .Thank you once again.We are looking forward to hosting you again in a not so distant future.Regards,Intercity Hotel Nizwa

10/10 Excellent

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Recepton and Resturant are welcoming
Stayed 1 night in Jul 2022
Response from Reservation team on 27 Aug 2022
Greetings from IntercityHotel Nizwa!I hope this message finds you well & healthy.Thank you very much for your reservation and your interest in the Intercity Hotel Nizwa, we hope that you truly enjoyed our services and facilities.Your feedback matters to us at IntercityHotel Nizwa in order to share the experience to everyone specially to bookers alike .Thank you once again.We are looking forward to hosting you again in a not so distant future.Regards,Intercity Hotel Nizwa

6/10 Okay

Amur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in May 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Manu

Stayed 2 nights in Mar 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Omer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced breakfast
We were happy with our stay, however we think the breakfast rate was overpriced for the variety of the menu offered
Stayed 1 night in Feb 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Maria, I would like to thank you for staying with us and posting your feedback on this platform. I regret to read about all the inconvenience you have experienced during your stay regarding certain aspects. Rest assured that we take our guest feedback into high consideration as these are valuable indications to push us towards improvement and excellence. We hope that we will have another opportunity to welcome you back in the near future and I am certain that on your next visit we will be able to provide you with a much more positive impression. Mit freundlichen Grüßen,

10/10 Excellent

Khadija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Latifa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Said

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is good and clean
Stayed 1 night in Jan 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat hotel in Nizwa
Really nice new hotel. Good breakfast, close to the main highway and not far from the souq. Will stay here every time I visit Nizwa
Stayed 2 nights in Dec 2021
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Uzma

Liked: Cleanliness
Stayed 1 night in Dec 2021
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend fitness trip
adjacent to shops and eateries, good location for going to other areas in nizwa
Stayed 2 nights in Dec 2021
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Mohammed Said Al

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay I like it
Stayed 1 night in Oct 2021
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Nooruddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2021
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

DONG YOUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hôtel très confortable et bien placé, petit déjeuner très copieux et personnel très accueil
Stayed 3 nights in Feb 2024
Response from Intercity Hotel Management on 23 Feb 2024
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards

10/10 Excellent

jean-bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Intercity Hotel Management on 23 Feb 2024
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Lhaouaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien et propre.
Stayed 1 night in Feb 2024
Response from ntercity Hotel Management on 23 Feb 2024
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympa propre personnels sympathique
Stayed 3 nights in Feb 2024
Response from Best Regards Intercity Hotel Management on 23 Feb 2024
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção em Nizwa
A cidade de Nizwa não possui muitas opções de hoteis de rede. Escolhemos este por estar melhor localizado. Está próximo de 2 centros de compras. Gostamos do hotel, tem uma estrutura ok, um excelente café da manhã e ótimo atendimento
Stayed 2 nights in Jan 2024
Response from Intercity Hotel Management on 23 Feb 2024
Dear , Thank you for choosing to stay with us, we pride ourselves in offering the highest level of care and hospitality to all our guests. Many thanks for this opportunity to be at your service, and we look forward to welcome you back in the near future.Mit freundlichen Grüßen, Intercity Hotel Management

6/10 Okay

Anders

Stayed 1 night in Jan 2024
Response from Intercity Hotel Management on 23 Feb 2024
Dear Mr.Anders ., Thank you very much for taking the time to review your recent stay with us at the Intercity hotel Nizwa. I am glad that in general, you enjoyed your stay with us. We have noted your score 6 out of 10 but no comments and be assured that this will be assessed,where we need improvement Thank you once again for your time. On behalf of the team, I look forward to welcoming you once more to the Intercity hotel Nizwa in the near future. Mit freundlichen Grüßen, Intercity Hotel Management

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern stay in Nizwa
A modern clean and tidy hotel in Nizwa. Beds were super comfortable and the strong water pressure was a true relief after a stay in a desert camp :) There’s not too much around, but with a car you reach the center in ten minutes
Stayed 1 night in Nov 2023

4/10 Poor

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean rooms. Pool was closed at short notice. Very limited breakfast menu with only two choices.
Stayed 2 nights in Apr 2023
Response from Intercity Hotel Management on 28 Apr 2023
Dear Alexander, I would like to thank you for staying with us and posting your feedback on this platform. I regret to read about all the inconvenience you have experienced during your stay regarding certain aspects. Rest assured that we take our guest feedback into high consideration as these are valuable indications to push us towards improvement and excellence. We hope that we will have another opportunity to welcome you back in the near future and I am certain that on your next visit we will be able to provide you with a much more positive impression. Mit freundlichen Grüßen,

10/10 Excellent

Guy, Bordeaux

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Feb 2023
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear your feedback regarding your stay experience with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un 4 estrellas superior
Excelente hotel con mas categoria que lo que indican sus 3 estrellas
Stayed 3 nights in Feb 2023
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear your feedback regarding your stay experience with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Rainer

Stayed 2 nights in Feb 2023
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Abdulrahman

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق وسط نزوى
فندق نضيف وقريب من السوق نزوى القديم وتوجد مطاعم قريبه من الفندق ، انصح بزيارته
Stayed 1 night in May 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

AZZA SULTAN

Stayed 1 night in May 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

8/10 Good

PIERLUIGI, MILANO

Travelled with partner
Liked: Cleanliness, amenities
NUOVA STRUTTURA 4 STELLE, MODERNA, UN PO' ANONIMA---ADATTA A TURISMO ORGANIZZATO--RISTORAZIONE POCO SODDISFACENTE
Stayed 1 night in Mar 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Marc-Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money in a brand new hotel (opened Aug 2020). Chose executive suite for family of 4 (has sofa bed which was ok for 2 little kids). Pool on the rooftop made for a nice swim. Breakfast was ok.
Stayed 1 night in Mar 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

jean-louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management

10/10 Excellent

Fridtjof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Alles prima. Tolles Hotel.
Stayed 1 night in Jan 2022
Response from Intercity Hotel Management on 28 Apr 2023
Dear Guest , Greetings from Intercity Hotel Nizwa, Great to hear you thoroughly enjoyed your time with us and we hope to be able to host you again very soon.Freundliche Grüße / Best Regards Intercity Hotel Management