This is a lovely property in a great location. This was our fourth stay. We have noticed a significant decline in the service since our first stay. The staff is usually made up of young itinerant workers who are in Australia on working visas. On this occasion one was excellent and the rest were mediocre. They have a formula that they now cannot deviate from.
The advice on daily activities was much poorer than we have experienced on previous stays. It took three attempts, talking with three different members of staff, each time receiving different information, before we could organise our day in the gorge.
The evening meal is a set three course menu (no choice) for $95. Drinks are extra. You now have to order your breakfast the night before and, whist nice, is a lot less than on previous stays. The breakfast is more in line with a small cafe (you have a choice of four set meals) than a luxury or romantic accomodation stay. Our breakfast order was mucked up on the first day. On the second day we had a different chef that prepared the meals in a very different way (not as good) and we had to wait 40 minutes even though there were no other people at breakfast.
Overall, this is still the best place in town. If you have not stayed before, or have not experienced many other luxury accommodation options, you will probably find it quite good. However, the drop in service meant this property was overpriced for what it offers and no longer in the luxury range.