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Reviews of Ambasador Hotel

5 out of 5
Ambasador Hotel
Trg kralja Milana, Niš

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 103 reviews" "
Rating 8 - Good. 18 out of 103 reviews" "
Rating 6 - Okay. 2 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Vucko, Willowbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no ability to control the AC in my room. The control panel did not work. The internet is too slow, it's useless. $12 per day for parking is ridicules.
Stayed 2 nights in May 2024

10/10 Excellent

hironobu

Stayed 1 night in Dec 2023

10/10 Excellent

SEMEN

Stayed 1 night in Nov 2023

10/10 Excellent

Pavel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sanja

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great location in centre of city. Clean, friendly and organised.
Stayed 1 night in Aug 2023

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Kurt

Stayed 1 night in Jul 2023

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald, Germantown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Return Guest — 3rd Stay — Excellent
Stayed 1 night in Apr 2023

10/10 Excellent

Ronald, Germantown

Stayed 2 nights in Apr 2023

10/10 Excellent

Coriolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Amit

Stayed 4 nights in Sep 2022

6/10 Okay

Camelia

Liked: Cleanliness
Stayed 1 night in Aug 2022

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’m not sure how they can get away with a “5 Star” title. This is a high 3-low 4 at best. The hotel is tall and impressive at first glance, as it towers over downtown Nis. Reception and service is mediocre, offering only basic niceties. The rooms are very large and beds are comfortable, but the amenities are not up to par. The lighting is horrible, despite their being several light switches that are unnecessarily complicated to use. There is no lighting in the storage area yet several different lighting options around the bed. Wifi was hardly useable. They lack basic amenities such as wine glasses and expected toiletries, only offering the larger pump bottles of generic body wash and shampoo in the shower. The room is overwhelmingly dark purple, which only makes the lighting issue worse. The room also smelled heavily of cigarette smoke. The carpet was stained where it meets the glass partition to the shower, as I am sure that years of moisture had made it through that barrier. Soundproofing is advertised, but we could hear and feel every step taken by the person/people staying in the room above us, as well as the traffic on the busy street below. The food at breakfast was pretty standard, but there was insufficient seating and service. All of the tables were being used and there were several guests waiting. There appeared to be only one poor employee trying to get dishes and find seating for the guests which resulted in difficulty having dishes replenished.
Stayed 1 night in Aug 2022

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Serbia
Stayed 1 night in Jun 2022

10/10 Excellent

Ronald, Germantown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2022

10/10 Excellent

Milena, Rolling Meadows

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Apr 2022

10/10 Excellent

Sinisa

Stayed 1 night in Mar 2022

10/10 Excellent

Valentin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awsome, very nice hotel and great staff
Stayed 2 nights in Jan 2022

10/10 Excellent

Haluk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with large and very well decorated rooms . The only thing I can say is “ surprisingly no sitting available for non smoking customers.
Stayed 1 night in Oct 2021

10/10 Excellent

Sinisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the very downtown
Stayed 1 night in Sep 2021

10/10 Excellent

Abdullah

Stayed 1 night in Aug 2021

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected luxury!
The hotel is located in the very center of Nis, right at the main sqare with pedestrian zone. In the courtyard there is a guarded parking place. My room was with a great viaw and a large king size bed which was very convenient. Aircondition worked during all the day, so the room was at nice 24 °C , outside 38! The gym is fitted with Techno gym devices, which is exceptional for a hotel in that area. And there is an apparatus for almost everything like in a high class fitenss studio. i was missing just a chest press and a löadder wall. (not really needed on travels) The breakfast was amazing! Much better that Radisson or Hilton standard with local dishes and fresh fruits. Perfect!
Stayed 2 nights in Jul 2021

4/10 Poor

Gabriel Silviu

Liked: Cleanliness
Disliked: Staff & service
Although a very nice hotel and in the center, the staff is totally terrible. I will try and summarize, at it was quite nasty. 1. the security/valet guy who didn't know any English and was rude (even putting his hand on my steering wheel while I was parking). About the parking: extremely squeezed and you need to let your key at the reception. Furthermore, I found that somebody checked inside my car (dashcam removed from the windshield and papers moved). 2. Concierge at the reception who barely speaks English. They retained my ID, not making copy. Gave me back my ID only on my request. 3. No support in case you forget something at the hotel, even if you are asking to send you the forgotten item and invoice you or in case you are paying a courier to grab the item and send it back to you. All in all: don't recommend it and I will not book again with them.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was excellent with a glass wall with fantastic view. The bed was a true king size unlike other establishments in Europe. The choice for breakfast was amazing, however it was not included in the room price, as advertised on your website.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy check in at the hotel.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 2 nights in Jul 2021

2/10 Terrible

Jeffrey

Liked: Cleanliness, staff & service
Overall the hotel facilities are nice.
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location in the heart of the walking district, the service and food were excellent. we were there during the Orthodox Easter weekend and the hotel was not full , but the parking was almost at capacity. The beds, bathroom, and room itself was spacious and had an excellent view over the city even on the 7th floor. Highly recommended.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay. Friendly staff, great hotel.
Stayed 2 nights in Sep 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Gorazd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good accommodation just breakfast not enough safe it was self service
Stayed 1 night in Nov 2020

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
The best stay we had on our trip around Serbia. Would definitely stay there again. Spacious room, comfortable bed. Enjoyed also dinner at the inhouse restaurant. Breakfast is of course reduced due to covid safety measures but still offered a pleasant mix. Location is central and yet includes parking.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, big room
Stayed 1 night in Oct 2020

8/10 Good

imbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all ok
Everything was fine. The staff were very friendly and I recommend staying there. The only issue I had was with the cleaning lady barging into my room at 9 o’clock in the morning and waking me up, even though it had “do not disturb“ on the door. Lucky I was not naked. But I told her off and she sincerely apologised and said that she was informed by reception that I had already checked out so it was just an internal mistake apparently. Breakfast was good and it is about what you would expect from it’s 4 stars.
Stayed 1 night in Jul 2020

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, great service!
Stayed 2 nights in Feb 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great view from room
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Great location. Interior design is great . Every little detail in the room . Great quality bedding. Comfortable mattress, pillows, sheets . Bath robe, sleepers ..... Thank you for great experience. Definitely going back this summer 😇
Stayed 2 nights in Jan 2020

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel. Quiet. Professional staff. Would stay here again.
Stayed 1 night in Jan 2020

10/10 Excellent

Ying Yi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is quite new. It locates in the center of Nis. As the results, it is very convenient to walk to the attraction points in Nis. The room is quite large and comfortable. Don't forget to enjoy the breakfast here. This is the hotel that will let visitors come back again.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Vlado

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel with good customer service
Stayed 1 night in Oct 2019

10/10 Excellent

Petar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019