Reception

Reviews of Villager Lodge

2 out of 5
Villager Lodge
8054 Lundy's Lane, Niagara Falls, ON

Reviews

7.4

Good

Rating 10 - Excellent. 229 out of 902 reviews" "
Rating 8 - Good. 327 out of 902 reviews" "
Rating 6 - Okay. 206 out of 902 reviews" "
Rating 4 - Poor. 81 out of 902 reviews" "
Rating 2 - Terrible. 59 out of 902 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Palwinder

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I entered in the office it was smelled weird and manger was telling totaly different policies than described online. Room was not that good.
Stayed 1 night in Mar 2024
Response from Villager lodge on 18 Mar 2024
You don’t want to stay in Niagara Falls and you need your money back for your reservation but you book a non-refundable booking, so we not refund money back so without stay how do you know that room wasn't good ?

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price wise good
Stayed 1 night in Feb 2024
Response from Villager lodge on 18 Feb 2024
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Ulysses, Mississauga

Liked: Staff & service, property conditions & facilities
Very nice spacious room and pleasant stay for a very affordable rate.. would definitely book again. Highly recommended for family stays.
Stayed 1 night in Feb 2024
Response from Villager lodge on 18 Feb 2024
Thanks for staying with us. We appreciate your feedback

8/10 Good

Atosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. This is a no frills place so don't expect luxury. If you want a simple clean place for a night, this place is good.
Stayed 1 night in Dec 2023
Response from villager lodge on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback

4/10 Poor

Willy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Villager lodge on 4 Jan 2024
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Sabina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The mattress was terrible, so hard and uncomfortable, got a sore back. And noise throughout the night from old heater kept me up the whole night. The tub was nice to have, but the jets were not strong at all , like bubbles. The smell in the room was old smell .
Stayed 1 night in Dec 2023
Response from Villager lodge on 4 Jan 2024
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Nilufar

Stayed 1 night in Nov 2023
Response from Villager lodge on 9 Nov 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy cozy, no frills, everything you need for a good nights rest in Niagara Falls. Second time staying here, and it is just fine! Would stay again.
Stayed 1 night in Sep 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Aparna

Stayed 1 night in Sep 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Boris

Stayed 1 night in Sep 2023
Response from villager lodge on 5 Nov 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

6/10 Okay

MARC CLAUDY

Travelled with family and small children
Disliked: Cleanliness, staff & service
Nothing. Deceiving
Stayed 1 night in Sep 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Suzanne

Stayed 1 night in Aug 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Heike

Travelled with family
Disliked: Property conditions & facilities
Advertised as accessible - not. talked to owner and he said it means 1st floor - I said no as he should say 1st level and 2nd level - our wheelchair did not fit through washroom door
Stayed 1 night in Aug 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Annette

Liked: Staff & service
Disliked: Cleanliness
Not what I expected
Stayed 1 night in Aug 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Kent

Disliked: Staff & service, property conditions & facilities
No towels or toilet paper. Staff knows nothing about things to do or tips on our stay.
Stayed 1 night in Aug 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Priya

Travelled with group
Everything was overall good ….soo clean n peaceful environment
Stayed 1 night in Aug 2023
Response from villager lodge on 4 Aug 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a quick stay
Stayed 1 night in Aug 2023
Response from villager lodge on 4 Aug 2023
Thanks for staying with us. We appreciate your feedback

4/10 Poor

Hangama

Stayed 1 night in Jul 2023
Response from villager lodge on 19 Oct 2023
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Sulaiman

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from villager lodge on 4 Aug 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023
Response from villager lodge on 1 Aug 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from villager lodge on 31 Jul 2023
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Front desk asked $40 extra for 2 people in 2 queen bedroom. It should be enough for 4 people. I told him it’s 2 queen beds, why would I book for one person but he don’t care and after negotiating I paid $20. That’s very unfair
Stayed 1 night in Jul 2023
Response from Jason on 19 Jul 2023
You book for one person and check in two and you don’t want to pay extra person and don’t want to pay service fees I am being nice and I cancel service fees and charge only extra person fees but still you don’t like it. Four person capacity in room that means only pay for one person and sleeps 4 person very cheap thinking better next time you can find campground

6/10 Okay

Lara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were clean. Staff at the front desk was friendly. AC worked well and the fridge was cold! It would have been helpful to have a little more informaton about location of ice machine, hours of pool and check out time as none of that was shared at the time of check in. The pillows were not comfortable at all. I would encourage you to get some new ones as these ones seemed rather worn down. Overall our stay was ok.
Stayed 1 night in Jul 2023
Response from Villager lodge on 19 Jul 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was friendly. It advertised breakfast and there wasn’t any on the property, but there was a diner right across the road so not a big deal. Would stay here again.
Stayed 2 nights in Jul 2023
Response from Chetan on 4 Jul 2023
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Anwar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I wish there was a 0 star Do NOOOOOT GO THERE SLEEP IN YOUR CAR
Stayed 1 night in Jun 2023
Response from Chetan on 2 Jul 2023
without a stay do not put a review.

6/10 Okay

Meg

Stayed 1 night in Jun 2023
Response from Chetan on 27 Jun 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Sanj

Liked: Cleanliness, staff & service, property conditions & facilities
I like this place. The owner takes care of his property even the asphalt is redone. This place needs to be closer to the strip. And other Motel owners should take advice from him on how to maintain their own properties. I always stay at this place now second time. However I still am feeling a bit down about the $20 service fee every time. If you can remove the service fee the stay would be so much better especially for repeat clients. Niagara Falls, closer to the strip, parking is already $20 depending on the holiday. With having to spend $20 service fee for a motel that's far away from the strip and then adding another $20 for parking closer to the strip it can get quite expensive.
Stayed 1 night in Jun 2023
Response from Chetan on 24 Jun 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Janos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The travelling music teacher
All was nice and good. Only the coffee, I would never drink it again!!!!!!!! Owners-management, please get some dissent coffee, for a few extra cents, the experience could be perfect!
Stayed 1 night in Jun 2023
Response from Chetan on 12 Jun 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Gregory

Stayed 1 night in May 2023
Response from Chetan on 3 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was a super clean place and the staff was good to deal with and close enough to all the key attractions that niagara offers
Response from Chetan on 3 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Farid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the room
Stayed 1 night in May 2023
Response from Chetan on 29 May 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Chetan on 29 May 2023
fast you stay and then put a review.

2/10 Terrible

Francesca

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Didnt feel safe. We r 2 single women and the place looked sketchy. The front entrance was locked and had to call a number to contact someone to let u in. Horrible experience. Definately will nt recommend. Had to fid another hotel to stay at.
Stayed 1 night in May 2023
Response from Chetan on 28 May 2023
Hi Francisca, you booked a nonrefundable room and we still give the refund and still you put the bad review it’s not fair I’m just working inside. That’s why office is lock that means it’s not safety that’s the bad thinking and still your satisfaction. I give the half money for the room rent.

10/10 Excellent

Camellia

Stayed 1 night in May 2023
Response from Chetan on 3 Jun 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jason

Stayed 1 night in May 2023
Response from Chetan on 12 Jun 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Manpreet

Stayed 1 night in May 2023
Response from Chetan on 12 Jun 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

David

Stayed 1 night in May 2023
Response from Chetan on 9 May 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Allison Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, quiet and nice rooms
Stayed 2 nights in Apr 2023
Response from Chetan on 9 May 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Fees for Wifi and parking Clenliness
Stayed 2 nights in Apr 2023
Response from Chetan on 9 May 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Dani

Travelled with partner
Liked: Cleanliness, staff & service
It was ok. Phone didn’t work in the room. Toiletries seemed cheap. The room was cleaned and had everything needed for the stay.
Stayed 1 night in Apr 2023
Response from Chetan on 9 May 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

matt

Stayed 1 night in Apr 2023
Response from Chetan on 12 Apr 2023
Thank you for your feedback.

2/10 Terrible

Mary Ann

Stayed 5 nights in Mar 2023
Response from villager lodge on 29 Mar 2023
Thank you for your feedback.

10/10 Excellent

Kartik

Liked: Cleanliness, property conditions & facilities, room comfort
it was pleasant room was clean and well maintained
Stayed 1 night in Feb 2023
Response from villager lodge on 29 Mar 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time discovery - a large, well maintained room and bathroom - clean, fresh and updated - with amenities like coffee, ironing capability and lots of hangers that you don't always find these days!! Great desk/work space and the beds were really comfortable - lots of pillows. As a senior I also appreciated the easy walk-in access with car at the door, the extra vanity sink, softer room lighting and non-slip bathtub! Definitely recommend.
Response from Chetan on 19 Jan 2023
Thank you for your feedback.

2/10 Terrible

Devon

Stayed 1 night in Nov 2022
Response from Chetan on 11 Jun 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Vince

Stayed 1 night in Oct 2022
Response from Chetan on 11 Jun 2023
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Nuren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Chetan on 11 Jun 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Herbie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great stay very convenient & comfortable enjoyed everything about this hotel will definitely stay on my next trip back to the falls .
Stayed 1 night in Oct 2022
Response from Chetan on 11 Jun 2023
Thanks for staying with us. We appreciate your feedback

4/10 Poor

Pamela

Nothing
Stayed 1 night in Oct 2022
Response from Chetan on 11 Jun 2023
Thanks for staying with us. We appreciate your feedback