Hello Krista, we apologize for the disappointment you experienced during your stay. Your feedback is concerning, and we take it seriously. Rest assured, we will address these cleanliness and customer service issues with our team to ensure such lapses do not recur. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to restore your trust in us during any future visits.

We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to learn more about your specific concerns to address them effectively. Please feel free to reach out to us directly so we can further discuss your experience and work towards resolving any issues you encountered. We appreciate your feedback and hope to have the opportunity to improve your perception of our hotel in the future.

Thank you for your positive feedback! We're delighted to hear that you found our hotel to be great value for your money. It's our pleasure to provide our guests with a wonderful experience at an affordable price. We appreciate your support and hope to welcome you back again soon!

Hello Juan, thank you for your positive feedback! We're delighted to hear that you found our hotel to be great value for your money. It's our pleasure to provide our guests with a wonderful experience at an affordable price. We appreciate your support and hope to welcome you back again soon!

We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to learn more about your specific concerns to address them effectively. Please feel free to reach out to us directly so we can further discuss your experience and work towards resolving any issues you encountered. We appreciate your feedback and hope to have the opportunity to improve your perception of our hotel in the future.

Hello Sherry, we apologize for the inconvenience you experienced during your stay. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we take reports of cleanliness issues very seriously. Rest assured, we will address the concerns you've raised with our housekeeping immediately to ensure such incidents do not recur. We appreciate your feedback and hope to have the opportunity to make it right during any future visits.

Hello Marcia, we appreciate your feedback and apologize for any inconvenience caused by the condition of our lobby sofas. Rest assured, we'll address this issue promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even better stay next time

Thank you for sharing your experience with us! We're thrilled to hear that we exceeded your expectations. It's wonderful to know that you would choose to stay with us again in the future. We look forward to welcoming you back and providing you with another excellent stay.

Hello there, thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience during your stay. We strive to provide exceptional service and amenities to all our guests, and we're thrilled that we exceeded your expectations. We look forward to welcoming you back soon!

Thank you for your feedback. We are so sorry for the Inconvenience. We will try our level best to resolve these issues. Hoping to see you again.

Hello Carla, we apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we'll address these issues promptly to ensure a better experience for our guests in the future. Best regards!

Thank you for your precious feedback. Hope to see you again.

Thank you for your precious feedback. Hope to see you again.

Hello Mark, we're truly sorry for the inconvenience you faced with the rooms during your stay. Rest assured, we'll investigate these issues and take immediate action to rectify them. Your feedback helps us improve, and we appreciate you bringing these matters to our attention. Best Regards!

Hello Edward, thank you for your feedback, we are glad to know that you enjoyed staying with us. We wish to see you again. Thank you

Hello Amy, Thank you for sharing your recent stay experience with us. We're glad to hear that you found your room comfortable and spacious, although we apologize for any inconvenience caused by noise in the hallways. We value your feedback, and we hope to welcome you back for an even better experience in the future. Thank you!

Hello Puneet, Thank you for your review. We appreciate the feedback. We are extremely sorry for the inconveniences caused. We hope to see you again in the future, so that we can provide the best service next time. Best regards

Hi there! Thank you for your review. We appreciate the feedback, sorry for the inconveniences caused. We hope to see you again in the future. Best regards!

Hi there! Thank you for your review. We appreciate the feedback, sorry for the inconveniences caused. We hope to see you again in the future. Best Regards!

We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'd like to learn more about your specific concerns to address them effectively. Please feel free to reach out to us directly so we can further discuss your experience and work towards resolving any issues you encountered. We appreciate your feedback and hope to have the opportunity to improve your perception of our hotel in the future.

Hello Claire, thank you for your kind words! We're thrilled to hear that our staff made a positive impression during your stay. Providing exceptional service is always our goal, and we're delighted that our team exceeded your expectations. We hope to welcome you back soon for another wonderful experience!

Hi there! Thank you for your review. We appreciate the feedback, sorry for the inconveniences caused. We hope to see you again in the future. Best Regards!

Hello Ginny, We're deeply sorry to hear about the issues you encountered during your stay. Your feedback is invaluable to us, and we sincerely apologize for the inconvenience caused by the room odor, toilet, bathroom fan, and bedding condition. Please rest assured that we take your comments seriously, and we will address them with our Housekeeping to ensure improvements are made.Regarding the parking charges and refrigerator, we apologize for any confusion. Both are indeed mentioned on our website as well as through the third-party booking platform. However, we understand your frustration and will review our communication to ensure clarity for future guests.We regret that we fell short of your expectations and appreciate your honesty. We hope to have the opportunity to regain your trust in the future.

Hello Analuisa, Thank you for bringing this matter to our attention. We're deeply sorry to hear about the cleanliness issues you encountered during your stay. Maintaining a clean and hygienic environment is a top priority for us, and it's disappointing to learn that we fell short of your expectations in this regard. Please rest assured that we take your feedback seriously and have already taken steps to address the mold in the shower tub and jets. Additionally, we're investigating the issue with the plug to ensure it's resolved promptly. We appreciate your understanding and hope to have the opportunity to exceed your expectations during your next visit.

Hello Spences, Thank you for sharing your feedback with us. We're truly sorry for the inconveniences you encountered during your stay. Regarding the outlets, we understand the frustration and have already dispatched our maintenance team to promptly address the issue in your room.In regards to the fridge, we apologize if there was any confusion, as we do offer fridge rental services with a charge, as mentioned on our website. Additionally, for safety reasons, we don't provide microwaves in guest rooms, but we do have one available in the lobby for your convenience.We sincerely apologize for the inconvenience caused by the malfunctioning TV and room keycards. Rest assured, we are investigating these matters to prevent recurrence.We appreciate your understanding and hope to have the opportunity to better serve you in the future.

Hello Sampath, Thank you for your review. We appreciate the feedback. We are extremely sorry for the inconveniences caused. We hope to see you again in the future, so that we can provide the best service next time. Best regards

Hello Amanpreet, Thank you for your review. We appreciate the feedback. We hope to see you again in the future. Best regards

Hi there! Thank you for your review. We appreciate the feedback, we do apologize for the inconveniences caused. We hope to see you again in the future. Best regards

Hello Lucia, Thank you for your review. We appreciate the feedback. We usually provide comp fridge to the rooms that has a baby as well as for medication storage. We do apologize for the inconvenience caused, We hope to see you again in the future. Best regards

Hi there! Thank you for your review. We appreciate the feedback, sorry for the inconveniences caused. We hope to see you again in the future. Best regards

Hello Michael, thank you for your feedback we are glad to know that you enjoyed staying with us, and also we wish to see you again. Thank you

Hello Sebastien, thank you for your feedback and we are glad to know that you enjoyed staying with us, also looking forward to meet you again in future, Thank you

Hello Karamjit, thank you for your feedback, I apologize for issues that you had experienced during your stay with us. Unfortunately we had to shut down the block for the plumbing/ repair works, and the front desk were being told to make sure every guests are checked out at 11am. We do apologize for the inconvenience caused. However the early check in and late check outs are always according to the availability. We never promise any guests about the late check out or early check ins. But please do not make this experience deter you from making new reservations wit h us in the future, we really wish to see you again. Thank you.

Hello Daisy, thank you for your feedback, we are glad to know that you enjoyed staying with us. We wish to see you again. Thank you

Hello Emily, thank you for taking time to leave a review with us, we are glad to know that you enjoyed staying with us. We wish to see you again. Thank you.

Hello Jaime, thank you for the feedback, we apologize if you feel the cleanliness is not up to your standards and I have brought up these issues with our head of housekeeping. Please do not make this experience deter you from making new reservations with us, we wish to see you again.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.