Reception
Check availability

Reviews of Ramada by Wyndham Niagara Falls by the River

3 out of 5
Ramada by Wyndham Niagara Falls by the River
4357 River Rd, Niagara Falls, ON

Reviews

7.0

Good

Rating 10 - Excellent. 367 out of 1165 reviews" "
Rating 8 - Good. 298 out of 1165 reviews" "
Rating 6 - Okay. 209 out of 1165 reviews" "
Rating 4 - Poor. 132 out of 1165 reviews" "
Rating 2 - Terrible. 159 out of 1165 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Waseem

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, staff is very cooperative, quite
Stayed 1 night in May 2024

6/10 Okay

Hardeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very professional.
Stayed 1 night in May 2024

8/10 Good

Athena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed no fridge in our room. Arrived too late to correct. All in all, good stay. Thx for being there
Stayed 1 night in May 2024

10/10 Excellent

Raees, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

6/10 Okay

janssel

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Jonalyn

Disliked: Cleanliness
Stayed 4 nights in May 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service
Enjoyed our stay
Stayed 1 night in May 2024
Response from Guest Service Manager on 27 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property.

2/10 Terrible

Cecil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Service Manager on 27 May 2024
Hello, Thank you for your feedback. We apologies that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property.

10/10 Excellent

Dario

Travelled with partner
Property is run down needs some updating
Stayed 1 night in May 2024
Response from Guest Services on 26 May 2024
Hello Dario, Thank you for staying at The Ramada By The River. We greatly appreciate your feedback.

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The poperty is a bit dated and needs some renovation. The website says that its being renovated, but I saw no sign of it. The staff was outstanding and went out of their way satisfy our needs. The hotel was a great value compared to all the other hotels in the area and the location is a great getaway from the tourism craziness.
Stayed 1 night in May 2024
Response from Guest Service Manager on 26 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to your future stay at our property.

10/10 Excellent

Rohullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Service Manager on 27 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property.

8/10 Good

Shayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Service Manager on 27 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property.

6/10 Okay

Devon

Disliked: Staff & service, property conditions & facilities
The shower was very small and they didn't come to clan yhe room once
Stayed 3 nights in May 2024
Response from Guest Services on 25 May 2024
Hello Devon, Thank you for staying at the Ramada By The River. We are sorry to hear that your experience was not pleasant. We look forward to welcome you again.

6/10 Okay

Mahmad

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Price is not bad. But swimming pool was under renovation.
Stayed 2 nights in May 2024
Response from Guest Services on 25 May 2024
Hello Mahmad, Thank you for staying at the Ramada By The River. We are sorry to hear that your experience was not pleasant. We look forward to welcome you again.

8/10 Good

Akhilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near to fall and opposite to white water walk. Rooms are clean but curtains are not maintained properly. Breakfast was good in this price.
Stayed 1 night in May 2024
Response from Guest Service Manager on 23 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to your future stay at our property.

10/10 Excellent

Josephine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied our stay and most of all with free breakfast.
Stayed 4 nights in Apr 2024
Response from Guest Services on 22 May 2024
Hello Josephine, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

10/10 Excellent

JIMMY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, Value for money. It's around 35 mins walk to Niagara falls. So be prepared to pay for parking both at property & around the falls. Microwave is only available at the ground floor - which needs to be atleast one in every floor.
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Hello Jimmy, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and quiet. Breakfast was good
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Hello Joyce, Thank you for staying at The Ramada By The River. We greatly appreciate your feedback & look forward to welcome you again.

8/10 Good

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service
The parking should of been free.. it is not close to the falls at all.. breakfast was great!
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Hello Pamela, Thank you for staying at The Ramada By The River. We greatly appreciate your feedback & look forward to welcome you again.

6/10 Okay

Svitlana

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Ok
Stayed 2 nights in May 2024
Response from Guest Services on 22 May 2024
Hello Svitlana, Thank you for staying at The Ramada By The River. We greatly appreciate your feedback.

8/10 Good

Amir

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pool and gym was out of order
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Hello Amir, Thank you for staying at the Ramada By The River. We greatly appreciate your feedback. We apologize for the inconvenience. Looking forward to welcome you again.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services on 22 May 2024
Hello Emma, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

4/10 Poor

Pick Haa Flecka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet near the beds were fully wet. Washroom condition was unacceptable, no drinking water and it says the room sleeps 5 but it is for only 4.
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Hello Pick, Thank you for staying at the Ramada By The River. We greatly appreciate your feedback. We apologize for the inconvenience. Looking forward to welcome you again.

6/10 Okay

Simona

Liked: Staff & service
Too far from main atractions.
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Hello Simona, Thank you for staying at The Ramada By The River. We greatly appreciate your feedback & look forward to welcome you again. Guest Services

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Hello Michelle, Thank you for staying at The Ramada By The River. We greatly appreciate your feedback & look forward to welcome you again. Guest Services

6/10 Okay

Patricia, Gatineau

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The faucet was leaking, the window and walls were dirty, toilet seat need to be replaced. The bed were comfortable. The staff are very friendly and breakfast are great for children. Unfortunately the pool and arcade area were closed.
Stayed 3 nights in May 2024
Response from Guest Services on 21 May 2024
Hello Patricia, Thank you for staying at The Ramada By The River. We greatly appreciate your feedback & look forward to welcome you again. Guest Services

8/10 Good

Bertuen

Liked: Staff & service, property conditions & facilities
Quiet and adequate parking
Stayed 2 nights in May 2024
Response from Guest Services on 20 May 2024
Hello Bertuen,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback. We look forward to welcome you again.

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2024
Response from Guest Services on 20 May 2024
Hello Nancy,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback. We look forward to welcome you again.

10/10 Excellent

Jaskaran

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. Me and my family enjoy the stay.
Stayed 1 night in May 2024
Response from Guest Services on 20 May 2024
Hello,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback. We look forward to welcome you again.

2/10 Terrible

stan

Travelled with family
Disliked: Amenities, property conditions & facilities
The property has air conditioning that did not work. The room was too hot. The pool, gym and restaurant were closed for renovations. They still charge for parking and resort fees
Stayed 1 night in May 2024
Response from Guest Services on 20 May 2024
Hello Stan,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback. However, we apologies for the inconvenience.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 20 May 2024
Hello Mark,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback. We look forward to welcome you again.

10/10 Excellent

Satyam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast
Stayed 1 night in May 2024
Response from Guest Service Manager on 20 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good clean free breakfast will come back again
Stayed 4 nights in May 2024
Response from Guest Service Manager on 20 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

6/10 Okay

Mahbubur

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Average accommodation. Value for money good.
Stayed 1 night in May 2024
Response from Guest Service Manager on 20 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

10/10 Excellent

NANCY

Stayed 1 night in May 2024
Response from Guest Service Manager on 20 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 4 nights in May 2024
Response from Guest Service Manager on 20 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again to our property for your future reservation.

6/10 Okay

Devi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is ok but the reception was terrible.
Stayed 1 night in May 2024
Response from Guest Services on 20 May 2024
Hello Devi,Thank you for staying at the Ramada By The River. We greatly appreciate your feedback. We apologize for the inconvenience. Looking forward to welcome you again.

10/10 Excellent

Tijo

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2024
Response from Guest Services on 17 May 2024
Hello Tijo, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property for your future reservation.

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 17 May 2024
Hello Verna, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property for your future reservation.

6/10 Okay

Sandrine

Travelled with family
Liked: Cleanliness
The office staff wasn't very welcoming. We had to ask for an additional bed when it was already included in our booking. However the restaurant staff (and the food) was great.
Stayed 2 nights in Apr 2024
Response from Guest Services on 15 May 2024
Hello Sandrine,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback and we look forward to see you again.

8/10 Good

Youcef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from Guest Services on 15 May 2024
Hello Youcef, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property for your future reservation.

2/10 Terrible

ROBEN

Disliked: Cleanliness, staff & service, property conditions & facilities
The property has broken equipment
Stayed 1 night in May 2024
Response from Guest Services on 15 May 2024
Hello Roben, Thank you for staying at the Ramada By The River. We are sorry to hear that your experience was not pleasant. We look forward to welcome you again.

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 15 May 2024
Hello Andrew, Thank you for staying at the Ramada By The River. We are sorry to hear that your experience was not pleasant. We look forward to welcome you again.

8/10 Good

ravinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Good Hotel to stay .
Stayed 2 nights in May 2024
Response from Guest Services on 14 May 2024
Hello Ravinder,Thank you for choosing us for your stay at The Niagara Falls. We greatly appreciate your feedback.

10/10 Excellent

Arielisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent and the service from the guy too.
Stayed 1 night in May 2024
Response from Guest Services on 13 May 2024
Hello,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback.

6/10 Okay

piyush

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Guest Services on 15 May 2024
Hello Piyush,Thank you for staying at The Ramada By The River. We greatly appreciate your feedback.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 15 May 2024
Hello Ralph, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to welcome you again at our property for your future reservation.

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place. Loved it.
Stayed 1 night in May 2024
Response from Guest Service Manager on 13 May 2024
Hello, Thank you for your feedback. We are glad that you have enjoyed your recent stay at our property. We look forward to your future stay at our property.

6/10 Okay

Larry

Disliked: Staff & service, property conditions & facilities
Not a good lication
Stayed 3 nights in May 2024
Response from Guest Service Manager on 13 May 2024
Hello, Thank you for your feedback. We are sadden to hear that you did not enjoy your recent stay at our property. At Ramada we thrive for guest satisfaction, we would like to host you again at our property and provide you with the best experience.

2/10 Terrible

Krishna Ramya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no water in the washroom and wven after reporting the issue no one even responded
Stayed 1 night in May 2024
Response from Guest Service Manager on 13 May 2024
Hello, Thank you for your feedback. We are sadden to hear that you did not enjoy your recent stay at our property. At Ramada we thrive for guest satisfaction, we would like to host you again at our property and provide you with the best experience.