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Reviews of Cozy House B&B

3.5 out of 5
Cozy House B&B
5725 Robinson Street, Niagara Falls, ON

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 112 reviews" "
Rating 8 - Good. 22 out of 112 reviews" "
Rating 6 - Okay. 3 out of 112 reviews" "
Rating 4 - Poor. 0 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room size was great. Kitchen close and we really appreciated the snacks. Found the shower very slippery. The bed was a little hard.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Well organized, friendly owner, great room
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Great place
Stayed 1 night in Dec 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy House B&B is a true gem. We stayed here for one night only but the room was great and the reception by Johnson was excellent. He could not do enough for us. The room and spacious bathroom were spotlessly clean. Our only complaint about the room was that there was not a table of any kind in our room to set up a laptop or tablet to surf the web, although there was good access to the common areas to do so. The location is an easy walk to the Falls and other venues, and is in a quiet neighbourhood. We opted for the breakfast that is not included in the price for the room but it was excellent and worth every penny. We would absolutely stay here again if visiting the Falls.
Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was about a 15 minute walk to the falls. There is free parking on site. Area was safe. Liked having a kitchen to prepare meals and coffee was provided. We were on the 1st floor room which was not that big but was big enough for us. Has a small fridge and TV. We did not see the owners or had any cleaning done during our 3 night stay but there was plenty of towels and supplies. Another couple came to stay on our last night so we had the place mostly to ourselves.
Stayed 3 nights in Oct 2023

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location close to the attractions, yet in a quiet neighborhood. Johnson and Lisa are wonderful hosts who keep a clean and nicely furnished inn. We will definitely look to stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly good food
Stayed 2 nights in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was fantastic! If I ever need a place to stay at in Niagara Falls whenever I visit, Cozy House B&B is the place for me! I highly recommend it to everyone! Also, the gentleman who runs this place (Jonathan) is a gracious host and a very nice man! Please keep up the excellent work!
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easy walking distance to the falls. The hosts were very accommodating and the breakfast and the room was phenomenal! Highly recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in accessiblity towards accessing the property was really good. Facilities were also very nice with an open kitchen and dinning room for shared common use.
Stayed 1 night in Aug 2023

10/10 Excellent

Pamela, Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts greated us and ensured we had a direct contact in case we had any questions. Room and bathroom were both very clean. Kitchenette with all the essentials one could need. Water bottles available and already chilled for guests. Lots of little added touches to make our stay positive. Walkable to all major attractions made this location great!
Stayed 2 nights in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with the family. Good location
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Johnson and Lisa were friendly and very thoughtful hosts. They checked in with us and made sure we had everything we needed. The secondary kitchen had convenient amenities and a fridge stocked with water and snacks for each of the rooms. Our room and bathroom were clean and well appointed; we were wanting for nothing. There is a full kitchen downstairs that we could have made full hot meals if we wanted. We would absolutely recommend Cozy House B & B to friends and family.
Stayed 2 nights in Aug 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Shelley

Stayed 1 night in Jul 2023

10/10 Excellent

gail p m

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts wonderful breakfast and close to falls and attractions
Stayed 2 nights in Jul 2023

8/10 Good

Rajan

Stayed 3 nights in Jul 2023

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were so clean , clean washroom and towels and bedsheet ,and the host was very friendly.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location! Within a few easy-walking blocks of the hustle and bustle, this place is cozy, efficient, clean, and quiet. It was perfect! The rooms were actually pretty large and the amenities were pretty well stocked. We lacked nothing. The couple that runs this establishment is nice and very respectful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Communication was great! Rooms were clean and private. Location was walkable to the falls and other tourist attractions.
Stayed 1 night in Jul 2023

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well maintained property. Close to major attractions
Stayed 2 nights in Jun 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, convenient,
Stayed 2 nights in Jun 2023

10/10 Excellent

Joe

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

david

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
there was a heavy "perfume" smell when we arrived. Can't complain that it had just been cleaned! will stay there again for certain.
Stayed 1 night in May 2023

10/10 Excellent

Sabrina, CUYAHOGA FALLS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Why anyone would want to stay elsewhere at Niagara Falls is a mystery. This truly is a cozy place! Very tastefully decorated and clean. Very affordable, especially compared to hotels in the area. It's nice and quiet in a residential neighborhood. It's only a few minutes from all of the action of Niagara Falls. They'll even make an amazing breakfast from scratch for you. I highly recommend this place!
Stayed 1 night in May 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Raheleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the owner was so polite and accommodating, loved the free lemon cake in the fridge
Stayed 1 night in Apr 2023
Response from Lisa on 4 Apr 2023
Thank you for your stay and welcome back next time.

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at cozy house b&b was perfect. The house was pretty clean and easy to check in to. The host was kind enough to leave a lot of fruits and snacks for the guests and the kitchen was well equipped too. Would definitely recommend to stay here.

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities were extremely well thought out, actully abundant. Cozy Inn was COSY!! You could eat of the floor. Upstairs kitchenette cute and functional. Designated space in refrigerator was very thoughtful. Owner let us arrive later due to long drive. We were in the family suite upstairs. Bedrooms nice and quiet, with room darkening drapes. Would definely stay anytime in the area!
Stayed 2 nights in Oct 2022

6/10 Okay

CAROL

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, customer sevice not so good
Was given a code to get in and we didnt see anybody for the 4 nights we stayed. Nothing done in our rooms, the bins werent even emptied. They messaged they werent doing breakfast because of covid and would leave snacks which consisted of mini bags of cheesy sticks, mini school safe cakes and some fruit until some other guests checked in on our 3rd day and then they left a box of pastries. Obviously do that if they have more than 2 guests. Did some research about B&B'S near us costing around the same price and found that they were all giving their guests breakfast as expected. Think their customer service needs working on. On the plus side its a nice place and in a good location. Walking distance to all major attractions and easy to find.
Stayed 4 nights in Sep 2022

10/10 Excellent

Diane

Stayed 2 nights in Sep 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exacting what we were hoping for
We chose this inn because we have a special car and didn’t want to be parked overnight in an unsecured parking spot on the strip. The parking was great. Lots of room and we could hide our car behind a hedge. The room was great. Big enough with a very large bathroom. We were in room 2. Nice little kitchenette shared by rooms 2 and 3 with snacks, fruit, coffee and a fridge we could use. It was very quiet and a short walk to the main attractions. Down the street from a lovely cafe where we had breakfast our second night. There was a fan overhead which was nice as we like to sleep in a very cold room and there was no individual AC (it was controlled centrally) but the fan kept it nice and cool to our liking. Most people would be perfect without the fan. :) We highly recommend and would stay here again next time we are in Niagara.
Stayed 2 nights in Sep 2022

10/10 Excellent

Lynne

Liked: Staff & service, property conditions & facilities
The Cozy Inn is perfect for a stay in Niagara. The person who greeted us was pleasant and cheerful. The room was clean and had everything you need. The property was quiet. They don't serve breakfast but there are plenty of breakfast places nearby. They had fruit and snacks for a quick bite. You can easily walk to all the Niagara attractions. We would stay there again.
Stayed 1 night in Aug 2022

10/10 Excellent

Oleksiy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice little house. Very neat.
Stayed 1 night in Aug 2022

6/10 Okay

Susan

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Aug 2022

8/10 Good

Robert

Stayed 3 nights in Jul 2022

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this place! Because even it was a shared hotel that used an old house, We could see owner's ideas to make guests comfortable. For example, there are many hooks for towel and cloths in the bathroom. There is a large sized mirror behind the door. There are boxes for cushions under the bed tables. The fridge is in the closet to not make noise at night....etc Many economic hotels don't have this ideas because they don't really care about guests. That's why guests put cushions on floor, put used wet towel on sofa, and can't sleep well by noisy fridge. We recommend this place!
Stayed 2 nights in Jul 2022

10/10 Excellent

mindy

Stayed 2 nights in Jul 2022

10/10 Excellent

Calin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and quiet.
Stayed 2 nights in Jul 2022

8/10 Good

Benita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was convenient to attractions and the room was cute. The coffee station was self serve and we had a fridge, which was great. There was free parking as well.
Stayed 2 nights in Jun 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

6/10 Okay

LIZA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like , they said it was air conditioned but when we came in it was the slow fan. That’s why we transferred to other hotel instead. We just stay here overnight.
Stayed 2 nights in May 2022

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is clean and the pictures are an accurate representation. The coffee is terrific and we enjoyed access to an area for making a cup of tea or coffee. There were much-appreciated snacks and bottled water in the room. My only reservation is that no breakfast is served - a pretty big deal for me.
Stayed 1 night in Oct 2021
Response from Johnson on 22 Dec 2021
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Cozy Inn is exactly that-cozy. The owners, Johnson and Lisa welcomed us like family. Johnson is the "front man", greeting everyone with a warm welcoming smile and explaining the B&B. Lisa is the "behind the scenes" person, or "the boss" as Johnson calls her. LOL! She cooked the most wonderful bountiful breakfast all from scratch! I definitely recommend staying there and will do so every time I return to Niagra zFalls. 👍 -noreen
Stayed 2 nights in Oct 2019

10/10 Excellent

Susan, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Great hosts. Very helpful. We stayed in the 2 bedroom suite. Rooms aren't huge but big enough and nicely appointed. Nice roomy bathroom with lots of space for storage. Quite comfortable. Great breakfast. Close enough to all the action (just a 10 min walk) but not right in the middle of it. There are stairs to get to the second floor but the owner helped with the luggage so that helped. Would definitely recommend.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019