Blackout curtains, free WiFi, bed sheets
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Reviews of Economy 7 Inn

2.5 out of 5
Economy 7 Inn
13700 Warwick Blvd, Newport News, VA

Reviews

5.4
Rating 10 - Excellent. 10 out of 49 reviews" "
Rating 8 - Good. 6 out of 49 reviews" "
Rating 6 - Okay. 7 out of 49 reviews" "
Rating 4 - Poor. 9 out of 49 reviews" "
Rating 2 - Terrible. 17 out of 49 reviews" "

5.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Moet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend
Stayed 1 night in Apr 2024

2/10 Terrible

Moet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty hotel w: rude workers !
Stayed 1 night in Apr 2024

2/10 Terrible

BRENO

Stayed 1 night in Mar 2024

4/10 Poor

Kori

Disliked: Staff & service, property conditions & facilities
I didn’t like that they were not pet friendly. Also, a lot of of drug related activities going on within the property.
Stayed 1 night in Jan 2024

6/10 Okay

Leon

Disliked: Room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

L.W.

Liked: Staff & service
Quick check in
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
I have to say I was pleasantly surprised by this motel. Its always hard to judge from onlune pictures and reviewss but i wholeheartedly recommend giving this one a try. I must mention that it is definitely a no frills motel, so keep that in mind. First check-in went quickly and easily. They do require a small deposit for non-smoking rooms - honestly people, quit lighting up in them or get a smoking room, or go outside; these might not be required if you did. The clerk was pleasant and explained everything clearly and well. The room itself was on the second floor, up a narrow flight of metal stairs. When my wife and i entered we noticed it had a pleasant aroma, was spacious, and clean. No complaints there. The bed was comfortable and clean, although the comforter and decorative throw had a couple of burn marks, probably from being used in a smoking room, but was otherwise ready for a good night's sleep. The bathroom area was small, but the shower water was hot, and had good pressure. The fridge and microwave were clean and worked well. The fridge was super cold by the way, so bonus! All in all fornan inexpensive weekend getaway this motel is perfect. Just dont expect premium amenities.
Stayed 2 nights in Dec 2023

2/10 Terrible

Consuela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nasty toilet wouldn’t flush and the man at the desk was rude and a smart ass. Never coming there again
Stayed 1 night in Dec 2023

2/10 Terrible

Katherine

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible, there were cigarette burns in the blankets, stains on the pillows walls and doors, and no hot water in the shower. The other rooms in the hotel were loud at all hours of the night.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carrie A

Stayed 6 nights in Nov 2023

6/10 Okay

YVONETTE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Taheem

Stayed 3 nights in Oct 2023

8/10 Good

don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff was warm and welcoming. My room was extremely clean and the amenities are great.
Stayed 1 night in Sep 2023

4/10 Poor

Jessyca

Disliked: Cleanliness, property conditions & facilities
The people at the front desk cannot assist we towels or anything housekeeping I found that weird. It’s clearly family owned, however they do not check behind their staff or just don’t care but the mattress were filthy period. Check for Bed Bugs please and report.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
First - The hotel has a horrible smell when you walk in your room. If has many roaches and needs caulking. The door frame was detaching from the door. The internet does not work properly. When it does work it is dial up speeds. Highly recommend you don't stay here. I won't ever again.
Stayed 4 nights in Sep 2023

6/10 Okay

Chiaka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

I didn’t like how I couldn’t get a refund,after mistakenly booking a room for one night.I didn’t even show up and check in I was so disappointed in the customer service and waisted almost 100 dollars.No refund policy sounds like steeling to me
Stayed 1 night in Aug 2023

8/10 Good

Lisa Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Fernando

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was rude and reluctant to offer customer service. They did not have housekeeping when I arrived at 7:30 pm. Two of the three pillows in the bed were very dirty and they refuse to give more pillows even though the place was bearly occupied. I asked them to change them for some in another room and they refused. I asked to cancel my reservation and they said they would not refund the money. My wife and I ended up at Walmart buying pillows that night to be able to sleep. I would not recommend this place to anybody.
Stayed 1 night in Jul 2023

8/10 Good

Lashonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and really good house keeper's.
Stayed 1 night in Jun 2023

8/10 Good

Lashonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean
Stayed 1 night in May 2023

2/10 Terrible

alethea

Disliked: Staff & service
Stayed 2 nights in Jul 2022

2/10 Terrible

taylor

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean. The smell was off. There was zero water pressure for the shower. The front desk staff was really rude.
Stayed 2 nights in Jun 2022

2/10 Terrible

Ana, Manassas

Stayed 1 night in Jun 2022

2/10 Terrible

Quincy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please stay away from this place
The family that runs this place is absolute scum. They are rude and unprofessional. The service was absolutely terrible. I stayed for 4 nights and the room was not turned down my entire stay. No change of towels was provided. Housekeeping is absent. Would not recommend.
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveller

I did not stay. Staff was very rude and shady busi
Stayed 4 nights in May 2022

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Erika

Liked: Cleanliness
Disliked: Staff & service
Use This Hotel As A LAST RESORT!!!
While the rooms were clean, the staff and service were both terrible. The front desk staff was very rude and unprofessional. Not to mention, when we asked for clean sheets, we never received them, despite being told that some would be brought to us. I sincerely doubt I would be staying here again.
Stayed 3 nights in Apr 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Super uncomfortable beds. Might as well have put pillows on the ground and slept. You also have to put a dollar down in cash just to get the key to your room. It's only a problem if you never carry cash.
Stayed 1 night in Apr 2022

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Quinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Rosa

Disliked: Staff & service, amenities
The bed was good, but it was an old hotel and front desk staff was sitting on a sofa outside, she didn't look like she had a home, and she smoking.She wouldn't even give me and my husband some plastic cups, we had to drive down to wawa and get a big cup of ice for free, she said she could give us some more in the morning, well we was definitely leaving by morning.
Stayed 1 night in Sep 2021

6/10 Okay

David

Generally fair
The toilet could be cleaner. I had no cold water. A few small bugs flying around.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed really comfy
Stayed 1 night in Aug 2021

4/10 Poor

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Would Pass
Fixtures are old and molding. Need caulking. Wouldnt stay even for a quick romp in the bed. I didnt stay. I just paid again for another hotel. Must leave a deposit for the key. The outside was tidy. Plenty of parking.
Stayed 1 night in Jun 2021

6/10 Okay

Aida

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the bathroom, gum and blood on the pillows. Holes in the ceiling. Broken locks on entry door. Broken tv.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wash cloths and towels were stained the bed sheets were stained and had cigarette burns on them the springs were poking out the mattress and the room smelled like an ash tray i did ask for a smoking room but it’s not suppose to smell like an ashtray the bathroom door had a big hole in it they patched up one side of it overall this was not a good place to stay
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Booked a non-smoking room but was told (even after showing my non-smoking booking through the app) that non-smoking was a request but not a room type. Had to take a smoking room and the room, while appearing newly renovated, was very dirty - I wouldn’t allow my crew to even take their socks off (just doing a quick sleepover). Mirror was filthy and the sink had a quarter sized hole it in where water was falling through to the area under the sink - we wouldn’t even try the tub. Very disappointing and we definitely won’t be back.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Larisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it to yourself.
I wanted to bring my family to the area to visit and couldn't have picked a worse place. The management was rude and unkind, the grounds were unkempt, and the room smelled like a trash can. Do yourself a favor and try to find at least a 3-star hotel in the area for you and your children.
Stayed 1 night in Jul 2021
Response from eco on 5 Jul 2021
Hi Just the management want to know what room number did you go in if that true management will take care of the problem thank you for your feed back

8/10 Good

Verified traveller

Travelled with family
#
Stayed 6 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Great locatiob
Stayed 4 nights in Jun 2021
Response from Mike on 22 Jun 2021
Thank You for the feedback, please come back to stay with us again.

8/10 Good

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then expected
Stayed 1 night in May 2021
Response from Mike on 22 Jun 2021
We are glad to have exceeded your expectations and hope to see you again at our establishment.