Outdoor pool

Reviews of Mayfield Motel

2.5 out of 5
Mayfield Motel
503 Maitland Road, Mayfield West, NSW

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 119 reviews" "
Rating 8 - Good. 50 out of 119 reviews" "
Rating 6 - Okay. 27 out of 119 reviews" "
Rating 4 - Poor. 7 out of 119 reviews" "
Rating 2 - Terrible. 2 out of 119 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro style little motel. Easy check in, as we arrived late at night and the room was set up for us to just walk in and collapse. Clean facilities. Within very short drive of a fab cafe - onyx - where we went for a pretty awesome brekky the next day.
Stayed 1 night in Jan 2024

4/10 Poor

Jeanette

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks better than actual. Room smell - like fish! Bathroom - toilet leaking, mouldy shower curtain and dead insects all over ceiling! Not great!
Stayed 1 night in Dec 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Ready and easy
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
carpet and floors dirty and mold in shower. not able to adjust cooling as air conditioner was too high to reach unless you stood on a chair. Bed was uncomfortable and lumpy old pillows. Very out dated motel.
Stayed 3 nights in Nov 2023

8/10 Good

Sareth

Stayed 1 night in Oct 2023

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital that we needed to go to. Motel very basic, but clean & tidy
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
it was a very old and antiqued shower recess very cold room with a strip heater to keep warm
Stayed 1 night in Jun 2021
Response from Kathy on 16 Jun 2021
Thank you for taking the time to rate your stay with us. We are advertised everywhere as being a classic 1960s vintage motel. We certainly don't hide that we are a retro motel and that is part of the charm. Our bathrooms are regularly maintained to ensure we can retain the original 1960s look and feel. Our strip heaters are in keeping with our retro style, however, if any of our customers need extra blankets, there are always some stored in the room and reception is always happy to provide more on request.

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021
Response from Kathy on 16 Jun 2021
Thanks, Troy, for taking the time to rate your stay with us. We are pleased you enjoyed your stay and hope to see you again some time soon. Best regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Liked that it had a heater. Room was a bit cramped for four of us but was clean.
Stayed 2 nights in Apr 2021
Response from Kathy on 17 Apr 2021
Thank you for taking the time to rate your stay with us. Pleased that you were cosy and warm. Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Although an older motel, clean and comfortable room. Staff were very friendly and helpful. Will be staying here again.
Stayed 1 night in Mar 2021
Response from Kathy on 30 Mar 2021
Thank you for taking the time to review your visit to Mayfield Motel. We are very please you enjoyed your stay, and we look forward to seeing you again soon. Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, clean, good value - Perfect for a good place to sleep for a short visit. Very helpful staff, easy to access surrounds. Appearance of a classic Motel from the past. Fairly quiet - lovely birds in the morning.
Stayed 1 night in Mar 2021
Response from Kathy on 12 Mar 2021
Thank you so much for taking the time to comment on your stay with us. We like that you got what we are all about - a truly classic, old-style experience; with the country feel of parkland, a wonderful variety of birds, and good, old-fashioned hospitality. We hope to see you again sometime. Best regards,

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from rose on 21 Feb 2020
Thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from rose on 21 Feb 2020
thank you

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great staff and very friendly and helpful. As a regular traveller there is no laundry and pool was little dirty. All in all great bed and okay for 3 star motel.
Stayed 1 night in Jan 2020
Response from Kathy on 1 Feb 2020
Thank you for taking the time to review your stay with us. Unfortunately this motel does not have a guest laundry but there is a 24-hour laundromat nearby (1.5km). I apologise that the pool has been a little dusty lately. What with the ash from the fires, then the local dust and the red dust we have started getting now, it has been a struggle lately to keep the dust off the bottom of the pool. Our water is always great tho, and our pool, being semi-public, is also checked by Council. So pleased you had a good sleep. Thanks again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from Kathy on 15 Jan 2020
Thanks for the time you have taken to review your stay with us.

8/10 Good

Timothy

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Cheap; lovely, helpful lady running the motel. Motel a bit dated but fine for place to sleep on our journey. Arrived very late but was given instructions how to find key.
Stayed 1 night in Oct 2019
Response from Kathy on 6 Oct 2019
Thanks so much for taking the time to review your stay with us. We were so please your arrived safely on a busy long weekend, and hope your long journey home is just as safe. We are happy to help anytime you are passing through again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where my son is house-sharing ,clean and comfortable,good price and,slightly out of central Newcastle.
Stayed 3 nights in Sep 2019
Response from Kathy on 16 Sept 2019
Thank you so much for taking the time to review your stay with us. I do hope you had a wonderful time with your son. We look forward to seeing you again soon. Kindest regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019
Response from Kathy on 16 Sept 2019
Thank you for your review. We hope to see you again in the not too distant future. Kind regards

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Kathy on 21 Aug 2019
Thank you for taking the time to rate our motel and your stay with us. We hope you will visit us again sometime soon. Kind regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs a makeover noisy location very friendly staff
Stayed 1 night in Aug 2019
Response from Kathy on 21 Aug 2019
Thank you for spending some time rating your stay with us. I am sorry you found the location noisy. Generally speaking there is only some noise during the day and the nights are very quiet with our rooms set back from the road. We do advertise our rooms are older style, but clean, cosy and comfortable. And thank you for commenting about our staff. I will let them know. Kind regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable to stay & close amenity areas. Very clean inside. Many Thanks
Stayed 2 nights in Aug 2019
Response from Kathy on 15 Aug 2019
Thank you so much for taking the time to comment about your stay with us. Much appreciated, and hope to see you again sometime. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How they keeped the retro look of the place and close it was to everything
Stayed 2 nights in Jun 2019
Response from Kathy on 10 Jul 2019
Thank you for your positive comments. We are really pleased you like our retro 60s motel. And yes, we are within about 10 mins of most commonly visited places around Newcastle City. We hope to see you again sometime.

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I Liked the Proprietor and beds were comfortable. The place needed a renovation, it was dilapidated with old aircon and very little room in Bathroom
Stayed 1 night in Feb 2019
Response from Kathy on 3 May 2019
Thank you for taking the time to write a review of your stay with us. We are pleased you had a comfortable sleep. Unfortunately nothing can be done about the size of our bathrooms, which are a fairly standard sized ensuite with shower, toilet and small basin. I wish I knew which room you were in so I can inspect the airconditioner, but as you are anonymous there is no way I can find out unless you contact me to let me know. Our rooms are older style and we advertise the motel as a classic 1960s model. But we do strive to keep the rooms regularly painted and very clean.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A simple motel but clean and comfortable bed. Reasonably quiet.
Stayed 1 night in Feb 2019
Response from Kathy on 2 Mar 2019
Thank you for taking the time to comment about your stay. We appreciate your comments and hope to see you again sometime. Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old style motel well looked after and in very good condition. Air a little noisy beds very comfortable and plenty of hot water
Stayed 1 night in Feb 2019
Response from Kathy on 2 Mar 2019
Thank you for taking the time to rate your stay with us. We appreciate and take on board our guest comments. We try hard to keep our older style rooms clean and tidy. We hope to see you again sometime. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Kathy on 1 Apr 2019
Thank you so much for taking the time to comment about your stay with us. We hope to see you again sometime. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing... the room was a bit small but the aircon was awesome :)
Stayed 3 nights in Jan 2019
Response from Kathy on 30 Jan 2019
Thank you for taking the time to write about your stay with us - our staff thank you. We are certainly glad you stayed cool during this ridiculously hot weather! We hope to see you again sometime. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great room was good it just would have been better if there was more then 1 double power point
Stayed 1 night in Jan 2019
Response from Kathy on 24 Jan 2019
Hi. Thank you for taking the time to comment. Regarding our power points, there are two for guests to use in the actual room (one near the bed and one near the kettle/microwave). Most rooms also have a single power point in the bathroom. In some rooms we have a power board near the bed as well. I am sorry you had some problems. I am always happy to supply an extra power board if guests have a lot of electronic equipment to charge up. Thanks again for your comments. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and very clean 2.5 star motel. XXXXXXXXXXXXXXX
Stayed 1 night in Jan 2019
Response from Kathy on 11 Jan 2019
Thank you so much for taking the time to write about our motel. We are pleased you enjoyed your stay in our room. We hope you will return for another visit sometime. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room for a family, quite area and helpful staff
Stayed 2 nights in Dec 2018
Response from Kathy on 8 Jan 2019
Thank you for taking the time to comment about your staff. We are so pleased you enjoyed your visit and hope to see you again sometime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Kathy on 27 Dec 2018
Thank you for taking the time to rate our motel. We hope to see you again sometime.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable basic overnight accomodation
Although we arrived after hours due to a delayed flight we were given a personal welcome with the key to our twin room. The room was clean and basic with comfortable beds, air conditioner and fridge. Bathroom was small and older style but clean and functional with a good, hot shower. Despite being near a junction, it was quiet at night.
Stayed 2 nights in Dec 2018
Response from Kathy on 27 Dec 2018
Thank you for taking the time to comment on your stay with us. We are please you had a comfortable stay and hope to see you again sometime. Kind regards

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from Kathy on 27 Dec 2018
Thank you so much for taking the time to rate Mayfield Motel. We hope to see you again sometime.

8/10 Good

John, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kathy was accommodating and friendly. The motel was cheap
Stayed 1 night in Dec 2018
Response from Kathy on 27 Dec 2018
Thank you, John, for taking the time to rate Mayfield Motel and for your kind comments. We hope to see you again sometime. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Nice and covenient. Bit pricey but thats gst for ya
Stayed 1 night in Oct 2018
Response from Kathy on 27 Dec 2018
Thank you for taking the time to rate Mayfield Motel. We appreciate your comments and hope to see you again sometime. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Kathy on 18 Oct 2018
Thank you for taking the time to rate your visit with us. We hope to see you again sometime.

8/10 Good

Todd, Sydney

Liked: Cleanliness, staff & service, room comfort
The building is starting to show its age, but good value for money.
Stayed 1 night in Oct 2018
Response from Kathy on 18 Oct 2018
Thank you for reviewing your stay with us. We cannot hide that we are a classic building of the 60s, but we endeavour to make your stay clean and comfortable. Hope you visit us again sometime.

10/10 Excellent

Sandy, Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, close to shops and convenient for our stay.
Stayed 1 night in Sep 2018
Response from Kathy on 18 Oct 2018
Thanks so much for commenting on your stay with us. We are pleased you enjoyed your stay. We hope you visit us again sometime.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018
Response from Kathy on 15 Aug 2018
Thank you, David, for taking the time to review our motel. We are pleased you enjoyed your stay, and hope to see you again sometime.

6/10 Okay

Sue-Ellen, Gold Coast

Liked: Staff & service
Disliked: Property conditions & facilities
Handy
Location was handy for our visit which was dominated by a funeral. 6 days I would have rather spent elsewhere,
Stayed 5 nights in Aug 2018
Response from Kathy on 15 Aug 2018
Hi Sue-Ellen. Thank you for time you have taken to review our motel. I am sorry, too, for your family's loss and that it wasn't the best reason to have some days away from home. And, there really is a reason that at the end of morning cleaning time you will see a mop that has been thoroughly cleaned and is spending time drying in the sunshine. Makes the mops fresh as a daisy! Thanks again for your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient situation. Easy to get from and to motorway
Stayed 1 night in Jul 2018
Response from Kathy on 15 Aug 2018
Thank you for taking the time to post a review of our motel. We are pleased we were able to help you with a restful night after what was probably a very long drive. We do get many weary travellers off the motorway. Hope you had safe travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy cheap room for a family just needing beds for sleeping for an overnight stay.
Stayed 1 night in Jun 2018
Response from Kathy on 15 Aug 2018
Thanks so much for taking the time to review our motel. So glad that we were able to assist with a restful night.

8/10 Good

Brian, Armidale NSW.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room a bit on the small side & dated,but clean & neat. Staff very friendly! Close to McDonald Jones Stadium, would stay there again.
Stayed 2 nights in Jun 2018

6/10 Okay

Gillian

Liked: Staff & service, room comfort
Weekend getaway
Basic but comfortable, nice salt pool, easy access to Hunter Valley. Convenient, shops close by.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Adequate accommodation. Comfortable bed. Friendly and helpful staff. A good location for us.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but clean and friendly. We were happy with the place
Stayed 1 night in Sep 2017