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Reviews of The Central Park North

2.5 out of 5
The Central Park North
137 W 111th street, New York, NY

Reviews

7.0

Good

Rating 10 - Excellent. 152 out of 659 reviews" "
Rating 8 - Good. 229 out of 659 reviews" "
Rating 6 - Okay. 132 out of 659 reviews" "
Rating 4 - Poor. 64 out of 659 reviews" "
Rating 2 - Terrible. 82 out of 659 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average new york
Stayed 2 nights in Apr 2024

2/10 Terrible

Pavel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not in good condition, nor clean, nor quiet, nor safe. The lock on the room was flimsy and wobbly/loose which was disconcerting in light of the area it was in. I was literally followed by a crackhead on the block walking up to the hotel, and by a different one when I stepped back out. I am also vision-impaired and the hotel was not the least bit accommodating. I ended up not even staying there after seeing the conditions but they refused to refund me, even partially.
Stayed 4 nights in Apr 2024
Response from Paul on 24 Apr 2024
You didn't stay with us. You told us that you were blind and that your leg was broken so that you couldn't stay. It appears that you are an unscrupulous person PAVEL. We do not need guests like you. Slava Ukraini!

6/10 Okay

Vivian

Liked: Cleanliness
Disliked: Staff & service, amenities
The property was clean and neat however, the tiny shared 4th floor shower has something to be desired and it would be nice to have at least a lamp in the room. More important, I did not have any idea that it would be so challenging to check in after the 3-6 o'clock check in time. It took me 8 emails/phone calls to get the instructions for the key code and a late check-in when I asked for them as soon as I booked the hotel. I also had no idea that my room would be on the 4th floor. At 70 years old, it matters where the room is located. Why not put that up front in the description ? I was exhausted from travelling across the continent when I arrived and not ready for 4 steep flights of stairs beginning with the stone stairs to get into the front door.
Stayed 1 night in Apr 2024

10/10 Excellent

Dakotah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were 3 of us, and we felt right at home! Everything was clean, staff was extremely friendly and informative. The location is great if you love good food. And it’s super close to Central Park! Would recommend!
Stayed 7 nights in Mar 2024
Response from Paul on 24 Mar 2024
Thanks so much for staying with us! We hope you come back and stay again!

2/10 Terrible

Jerin

Totally dissatisfied
Stayed 1 night in Mar 2024
Response from Paul on 20 Mar 2024
We were quite dissatisfied about your stay as our guest. We received noise and smoking complaints. We advise you to stay at a different hotel next time.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Paul on 20 Mar 2024
Thanks for staying with us. We look forward to seeing you again!

6/10 Okay

Mudassir

Disliked: Cleanliness, staff & service, property conditions & facilities
The place fares terrible in terms of amenities they ought to provide. Bring your own water, bath slippers. The towels are old and short.
Stayed 1 night in Mar 2024
Response from Paul on 20 Mar 2024
Thanks for staying with us. We look forward to seeing you again!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Paul on 20 Mar 2024
Thanks for staying with us. We look forward to seeing you again!

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very kind and quickly responded to my questions! Easy to get to and easy to travel to other places.
Stayed 2 nights in Feb 2024
Response from Paul on 2 Mar 2024
Thanks so much for staying with us and we welcome you back again!

8/10 Good

Hassan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great, super helpful and accommodating. Don't stay here expecting a Marriott hotel experience. It's an old building with small rooms and a distinctive smell, and you can certainly hear others through the walls. One bathroom on each floor, some nicer than others (the one on my floor was tiny and not the nicest, although the staff do their best to keep it clean at least). Internet provided is decent but pretty slow at night when more people were using it. There's a reason why this is a cheaper option, it's like something between a hostel and a hotel. That said, if you're looking just for a bed to sleep on in a convenient area by Central Park and easily accessible by subway, this is a good option.
Stayed 1 night in Feb 2024
Response from Paul on 24 Feb 2024
Thanks for staying with us and we hope you come again!

8/10 Good

Sylwia

Stayed 2 nights in Jan 2024
Response from Paul on 20 Mar 2024
Thanks for staying with us. We look forward to seeing you again!

8/10 Good

MAMADOU

Stayed 1 night in Jan 2024
Response from Paul on 20 Mar 2024
Thanks for staying with us. We look forward to seeing you again!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Paul on 24 Feb 2024
Thanks for staying with us!

8/10 Good

TAE AHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and communicative
Stayed 4 nights in Jan 2024
Response from Paul on 24 Feb 2024
Thanks for staying with us!

8/10 Good

Yovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Paul on 24 Feb 2024
Thanks for staying with us!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for easy access after hours! Polite front staff.
Stayed 1 night in Jan 2024
Response from Paul on 24 Feb 2024
Thanks for staying with us!

8/10 Good

jerel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Paul on 24 Feb 2024
Thanks for staying with us!

10/10 Excellent

Pragya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very clean!!
Stayed 3 nights in Dec 2023

8/10 Good

Olha

Stayed 1 night in Dec 2023
Response from Paul on 24 Feb 2024
Thanks for staying with us!

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to let you know that there is no elevator .i walked up 3 flights of stairs
Stayed 1 night in Dec 2023

8/10 Good

Odene

Stayed 6 nights in Nov 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Zara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy check in and check out process and surprisingly spacious room! Well stocked kitchen supplies for cooking, coffee, etc. Happy with the clean room and the shared bathrooms were very well maintained, we had no problems
Stayed 3 nights in Nov 2023
Response from Paul on 20 Nov 2023
Thank you so much for staying with us Zara. We hope to welcome you again next time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great value for money, given the competitive prices for NYC. The room was in good condition and the location was superb for our purposes. The only two small downsides were that the mattress was quite hard and the shared shower was perhaps not the cleanest. It’s more of a guesthouse than a boutique hotel, but we would stay here again.
Stayed 6 nights in Oct 2023
Response from Paul on 21 Oct 2023
Thanks for staying with us! We try our best to keep the shower clean. Hope to see you again!

2/10 Terrible

Marko

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Oct 2023
Response from Paul on 7 Oct 2023
On the contrary, our hotel is extremely clean. Please contact us and let us know why you have written this. Thank you

8/10 Good

Evert

Travelled with family
Liked: Cleanliness, staff & service
This is a good place to stay if you are visiting on a budget. The room was very clean and spacious and the staff were excellent. We were allowed to check in early and were offered a place to temporarily store our luggage after check out. The bathroom and shower are small and shared with the other guest, however, they were always available during my stay. The surrounding area is relatively quiet but I would still recommend wearing earplugs to sleep since the wooden floors and guests conversations are audible from the room.
Stayed 2 nights in Sep 2023
Response from Paul on 7 Oct 2023
Thanks so much for staying with us. We hope to receive you in NY next time you travel!

10/10 Excellent

jaden

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Aug 2023
Response from Paul on 7 Oct 2023
Thanks so much. See you next time in NYC!

10/10 Excellent

Alise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at The Central Park North. The staff were friendly and helpful, and the hotel was perfectly located - close enough to everything with a 20 minute metro ride at most. Would definitely stay again next time we visit NYC.
Response from Paul on 21 Sept 2023
Thanks so much. We hope that you come back to visit us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who always said hello and made sure we were ok. Staff helped us to navigate around the city as the subway system is very confusing if it's your first time around. Cleaning staff are good and will change your towels and bedsheets whenever you want. Room comes with air con, a fridge, coffee machine and drawers. Only downside was a shared bathroom with your entire floor. Hotel is located very close to a Subway (Sandwich shop and underground trains), Supermarket, Take Away, Dunkin Donuts and the northern side of Central Park Overall a very nice place to stay. We would definitely go back there again
Stayed 7 nights in Aug 2023
Response from Paul on 27 Aug 2023
Thanks so much for staying with us and we are glad that you enjoyed your stay. Hope you come again!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The property was pretty decent and was convenient to many of the subway and busses that ran. Would recommend for short stays
Stayed 4 nights in Aug 2023
Response from Paul on 24 Aug 2023
Thanks and we hope to see you again soon!

8/10 Good

Jessica, Houston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I felt decently safe during the day, but at night, I would not ever go out alone, or with children. A few blocks in the wrong direction would be a mistake lots of drugs and prostitution. But the actual house was adorable. The staff was great and you were two blocks from Central Park. There is a subway one block to your left and three blocks to your right so very easy transportation.
Stayed 2 nights in Aug 2023
Response from Paul on 14 Aug 2023
We hope to see you back at our small hotel in the future!

10/10 Excellent

margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My room had AC, which many reviews I had read said they did not, so that was a nice surprise. The staff was friendly and the room was perfectly suitable and clean. There were enough bathrooms that I did not have to wait for other guests to finish up given the shared bathroom situation. Check in and out was easy. It was the quietest hotel in NYC that I’ve ever stayed in. I would definitely stay here again.
Stayed 1 night in Jul 2023
Response from Paul on 14 Aug 2023
Thanks very much for staying with us. We hope to see you back the next time in NYC!

10/10 Excellent

Maria Ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. Enough beds to fit our family of 5. The room was big, it had a dining table, fridge, microwave and clean bedding and towels. Nice, neat and decent place to be. The only thing is the shared bathroom outside but it was clean, had paper and soap.
Stayed 1 night in Jul 2023
Response from Paul on 23 Jul 2023
Thanks for staying with us. We hope to host you again for your next trip!

10/10 Excellent

Dia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very efficient check in, close to public transportation, everything was clean and quiet, I look forward to staying again!
Stayed 2 nights in Jul 2023
Response from Paul on 10 Jul 2023
Thank you so much. We look forward to seeing you next time!

8/10 Good

Mieke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Paul on 6 Jul 2023
Thanks again for staying with us and hope to see you on your next NYC trip.

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Didn’t like share bathroom
Stayed 3 nights in Jun 2023
Response from Paul on 2 Jul 2023
Hi, Sorry that you did not like that. Most guests don't mind the shared bathroom but we always make sure that guests know in advance that the rooms do not have private bathrooms, I am a little surprised that you did not know as it is in the name of the room type, in the room description, etc. Hope you try us again.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, solid location. Older building, but clean and has character. we'll definitely come back to stay.
Stayed 1 night in Jun 2023
Response from Paul on 6 Jul 2023
Thanks for staying with us Patrick! We enjoyed hosting you and look forward to seeing you again.,

6/10 Okay

Alfredo

Travelled with family, Travelled with partner
Ants in my room and a little run down facilities but other than that an okay place to stay at
Stayed 3 nights in Jun 2023
Response from Paul on 2 Jul 2023
Thanks for the heads up. This sometimes happens after large rains. We will make sure to eradicate any ant problem tomorrow. Thank you

8/10 Good

Scott

Liked: Cleanliness, staff & service
The neighborhood is a bit dodgy, although I had no troubles. The room was quite well supplied for an inexpensive room, with a microwave, TV, fridge, safe, coffee maker, towels, coffee, plate, and utensils, as well as an in-window air conditioner. Aside from the neighborhood, an excellent value. Bathroom and shower room are shared among four rooms on a floor, but I never had to wait to use one of them.
Stayed 2 nights in Jun 2023
Response from Paul on 28 Jun 2023
Thanks for staying with us and we look forward to seeing you again!

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
A comfortable stay in a very clean room.
Stayed 1 night in Jun 2023
Response from Paul on 19 Jun 2023
Thanks so much. We enjoyed hosting you. See you next time!

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Paul on 17 Jun 2023
Thanks for staying with us! We look forward to seeing you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Paul on 25 May 2023
Thanks, please stay with us again.

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and the people that worked there great. It was a tiny room though and 4 gloors up w no elevator was rough.
Stayed 2 nights in Apr 2023
Response from Paul on 17 May 2023
Thanks for staying with us Rachel. We hope to see you again!

2/10 Terrible

Cristian

Stayed 1 night in Apr 2023
Response from Paul on 25 May 2023
Sorry you did not enjoy your stay. Most guests do. Please contact us and let us know the reasons. Thank you

8/10 Good

Makhtar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
So great
Stayed 1 night in Apr 2023
Response from Paul on 15 Apr 2023
Thanks Makhtar, hope to see you again!

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall an okay stay for an overnight trip. Room was nice and the service was good. My only advice is that it’s probably not an ideal place if your stay is long term. But for a short stay it’s ideal.
Response from Paul on 25 May 2023
Thank you. We look forward to seeing you again in NYC!

8/10 Good

Geronimo

Stayed 1 night in Apr 2023
Response from Paul on 15 Apr 2023
Thanks! Please come visit us again.

10/10 Excellent

Ellie

Stayed 1 night in Mar 2023
Response from Paul on 15 Apr 2023
Thank you Ellie, we hope that you visit us again.

6/10 Okay

Gwenna

Business traveller
Liked: Cleanliness, staff & service
The hotel is super clear about the shared washrooms which I appreciate however there was a cable running through the window which caused it to not close all the way which led to it being quite drafty and cold. While there was an extra blanket, one side of it was dirty and that was disappointing
Stayed 1 night in Mar 2023
Response from Paul on 16 Mar 2023
Hi Gwenna, thanks for letting us know. We take pride in our cleaning and will investigate this. Thank you again

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Paul on 27 Feb 2023
Thanks so much for staying with us Serhii. We hope to see you again!