2 bars/lounges, lobby lounge, rooftop bar

Reviews of Moxy NYC East Village

4 out of 5
Moxy NYC East Village
112 EAST 11TH STREET, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1013 reviews" "
Rating 8 - Good. 244 out of 1013 reviews" "
Rating 6 - Okay. 88 out of 1013 reviews" "
Rating 4 - Poor. 40 out of 1013 reviews" "
Rating 2 - Terrible. 25 out of 1013 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alison, Landisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location for proximity to Cooper Union and NYU East Village residences. We also found it quiet and safe and enjoyed receiving $30/d in credit the bar and coffee shop back from the "resort fee" that was part of our package. The fitness room was clean and serviceable. The room was very very small but adequate for two people. The bed was comfortable and everything in the room worked. Check in and check out were easy. Took off two points because of the very small room size and the two inch deep sink. Need at least five inches!
Stayed 2 nights in May 2024
Response from General Manager on 29 May 2024
Hey Alison, Thanks for the thoughtful review of Moxy NYC East Village. We enjoyed reading your comments, and we appreciate your attention to detail, especially our fab location, flawless check-in/check-out, and amazing fitness center. However, we regret your disappointment with our rooms. While our rooms are on the smaller side, we do have some options that might be more suitable to your personal needs. On your next visit, we are happy to help you find a room based on your preferences. We hope you will give us another try in the future!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to new york for a wedding. The hotel was right across the street from the church (grace church) so very convenient and a few blocks from the reception. Will definitely stay here again
Stayed 1 night in May 2024
Response from General Manager on 29 May 2024
Hey Joy, Thank you for your stellar feedback and for choosing us while you were here to attend a wedding. We love that you enjoyed so many things about Moxy NYC East Village, especially our fantastic location! It’s so great to hear that you loved the convenience. Come back anytime!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

8/10 Good

jingwen

Travelled with family
Liked: Cleanliness, staff & service
Great location, walkable distance to subway and restaurants.
Stayed 3 nights in May 2024
Response from General Manager on 28 May 2024
Hello Jingwen, We are so glad our location worked out great for you and that you enjoyed our proximity to the station and restaurants. All of us here at Moxy NYC East Village, thank you for staying with us. We look forward to having you revisit whenever your travels bring you to our exciting city.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

8/10 Good

Mark Thomas

Nice place
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Hey Mark, Thanks for the kind words! It’s great to know how much you loved what makes us different here at Moxy NYC East Village. We hope you’ll come back to see us again real soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Sunhee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Hello Sunhee, Thank you for making Moxy NYC East Village a part of your travel plans. We appreciate your kind rating and hope you had an overall pleasant stay with us. However, we regret the noise disturbances you encountered. Feedback like yours gives us valued insight to improve our guest experience; therefore, we are grateful for your comments. We would love to have the opportunity to host you again on your future visit to the area. Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Tibor

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
everything was fine😊
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Hello Tibor, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Moxy NYC East Village. We look forward to your return and wish you all the best with your future travels.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like it
Stayed 4 nights in May 2024
Response from General Manager on 27 May 2024
Hello Robert, Thank you for reviewing your pleasant experience at Moxy NYC East Village. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the area. Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

6/10 Okay

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at the hotel was overpriced. I ordered the lamb and they overcooked it. I sent it back and they sent a new plate but didn’t comp for their mistake. By the time I got the new plate my wife had finished her meal. Obviously not the best experience when you are trying to have a romantic dinner. The blinds in our room broke and while they sent a person to fix quickly, he had to climb over our bed with his socks. Left a lot of dust on our bed from working to fix the blinds. Disappointed that with all the mishaps they didn’t go above and beyond to make things right.
Stayed 1 night in May 2024
Response from General Manager on 26 May 2024
Hello Roberto, Thanks for staying with us and sharing your comments. Please accept our deepest apologies for the food concerns and service issues you encountered. First impressions are critical; therefore, we truly regret that we did not meet your expectations. We regret the inconvenience this caused and are grateful for your patience. We will share your comments appropriately to ensure such issues are not repeated. We are thankful for the insight and feedback and look forward to another opportunity to make a better impression.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, laid back service in a great location!
Stayed 5 nights in May 2024
Response from General Manager on 24 May 2024
Hey Jill, We are pleased to hear that you enjoyed so much about our hotel! Thanks for mentioning our incredible service and fantastic location. We can’t wait for you to come back and visit us here at Moxy NYC East Village!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

8/10 Good

Dawn, RUMFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accomadating. Nice decor. Clean.
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Hey Dawn, We are pleased to hear that you enjoyed so much about our hotel! Thanks for mentioning our spirited crew, clean Moxy, and cool decor. We can’t wait for you to come back and visit us here at Moxy NYC East Village!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

8/10 Good

Dean Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry, but that was not a queen size bed - which is what we ordered and what we paid for.
Stayed 3 nights in May 2024
Response from General Manager on 21 May 2024
Hey Dean, Thank you so much for staying with us at Moxy NYC East Village and sharing your feedback. While we are happy that you enjoyed your overall stay with us, we are sorry for the disappointment that you had with the size of your bed. Thanks again for your feedback and we look forward to seeing you again very soon.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moxy NYC East Village was simply fantastic - a supreme oasis in the concrete jungle! We loved our room. The beds were so comfortable and our view of 11th Street from our gigantic windows was perfect! If you visit, take some time to hang out in the lobby - it’s dreamy! We couldn’t have asked for a better place to stay! Thanks to all the staff at the Moxy NYC East Village!
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Hello Donald, Thank you for your excellent review of Moxy NYC East Village. It is delightful to know we met all of your expectations and that you were pleased with our inviting lobby and friendly Crew, as well as our well-appointed accommodations featuring breathtaking views and relaxing beds. We look forward to your return and wish you all the best with your travels. Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area and convenience
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Hello Ann, We love that you enjoyed so many things about Moxy NYC East Village, especially our fantastic location! It’s so great to hear our location was convenient for everything you wanted to do on this visit. Come back anytime!Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but uniquely efficient & make excellent us of the space.
Stayed 1 night in May 2024
Response from General Manager on 12 May 2024
Hey Stacy, Thanks for the great review and for pointing out all the details that make us stand out here at Moxy NYC East Village. We especially liked how you mentioned our modern-micro and cozy rooms. It was a true pleasure hosting your visit, and we would love for you to come back soon.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Hey Brianna, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC East Village. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic hotel, could have used a desk and a chair in the room
Stayed 6 nights in May 2024
Response from General Manager on 9 May 2024
Hey there, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating; your valuable insights are much valued as we are always looking for ways to enhance our guest experience. We can’t wait for you to come back and visit us here at Moxy NYC East Village!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Toni

Stayed 2 nights in May 2024
Response from General Manager on 25 May 2024
Hey Toni, Thanks for the fantastic rating of Moxy NYC East Village! We are so thrilled to know you enjoyed all things Moxy and had a wonderful stay with us. It was a joy having you, and we look forward to your next visit.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 5 May 2024
Hi Marcia, Thanks for the honest rating! We love that you liked your overall time with us. However, we apologize if you felt we were lacking in some areas. We value your feedback and hope to welcome you back to the perfect stay you deserve.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Nataya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were super kind and accommodating! They made my kids feel super special❤️
Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Hey Nataya, Thank you for choosing Moxy NYC East Village during your time in NYC and for mentioning our dedicated team. We believe we have the best of the best, and we will thoroughly enjoy sharing your comments with everyone, especially our front desk crew. We hope you and your children will come back soon to see us!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Hey Kathryn, We are pleased to hear that you enjoyed so much about our hotel! Thanks for your stellar rating. We can’t wait for you to come back and visit us here at Moxy NYC East Village!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great hotel
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Hey Marianne, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we’ve got going on at Moxy NYC East Village. We wish you safe travels in the future, and we hope they bring you back this way soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Jocelyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicky was great. We were surprised that’s in a busy club but our room was super quiet. Very clean. Funky ambiance. Great find
Stayed 4 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Hey Jocelyne, That was a fantastic review! We appreciate you taking the time to post such kind comments about Moxy NYC East Village. We love that you mentioned our peaceful accommodations, spotless property, fun atmosphere. Thanks for your comments about Nicky, and we will enjoy telling them about your review. We hope you will visit us every time your travels bring you to New York. See you soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, dining options, and great vibe in decor. The small room footprint actually works well for its size. The rooftop bar is the perfect place for some drinks and appetizers!
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Hey Blaine, Thanks for the thoughtful review of Moxy NYC East Village. We enjoyed reading your comments, and we appreciate your attention to detail, especially our prime location, delicious food options, stunning rooftop, and modern design. We hope you will come back soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at the Moxy, staff was great and loved the vibe and area.
Stayed 4 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Hey Elizabeth, Thanks for the thoughtful review of Moxy NYC East Village. We enjoyed reading your comments, and we appreciate your attention to detail, especially our amazing Crew, prime location and lively ambiance. We hope you will come back soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Ilene

Lovely hotel
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Hello Ilene, Thanks for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC East Village. We hope you’ll come back to see us again soon; it was a true pleasure hosting your stay.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

2/10 Terrible

Drake

Stayed 1 night in Apr 2024
Response from General Manager on 13 May 2024
Hello Drake, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent Chris was phenomenal with the check in service
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Hello Alyssa, Thank you for the excellent rating! We are glad you enjoyed everything about your stay at Moxy NYC East Village and that our crew member, Chris, left you with such a wonderful impression during check-in. Your praise is much appreciated! Thank you for taking the time to share. We look forward to hosting you again soon.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Hi Paola, We are delighted you enjoyed your stay at Moxy NYC East Village. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our exciting city.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

8/10 Good

SHERRI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the look/decor of the hotel and it was very clean. The room was tiny despite being upgraded to a larger room. There were 3 of us, but there wasn't enough space for us to get ready for dinner all at once. We kept bumping into each other and the furniture. We made it work for the 2 nights we were there, but we won't stay there again.
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Hey Sherri, Thanks for the thoughtful review. We are grateful for your insight regarding our positive side as well as the things you would change. We know we do things a little differently, but we would love for you to give us another try the next time you are in the area.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Hey Esther, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC East Village. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

8/10 Good

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. Great location- central.
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Hey Lyndsay, We are happy to hear that our Crew took excellent care of you and that you enjoyed our fantastic location. Thank you for taking the time to leave a review, and all of us here at Moxy NYC East Village hope to see you again soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Jhalon

Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Hey Jhalon, We loved your rating and appreciate you choosing Moxy NYC East Village for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Dena S

Stayed 3 nights in Mar 2024
Response from General Manager on 30 Apr 2024
Hey Dena, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC East Village. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

8/10 Good

Meredith

Business traveller
Liked: Property conditions & facilities
Room didn’t have a hair dryer. Rooms are super small, but I did have a view. The staff was the BEST PART. They were friendly and attentive.
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Meredith, Thanks for the kind review! It is so great to hear how much you enjoyed our beautiful rooms and friendly Crew. However, we are sorry for the inconvenience caused due to the size of your room and also the lack of certain room amenities. All of us here at Moxy NYC East Village hope to see you again soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Payal, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Hey Payal, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC East Village. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to universities and hotel was great.
Stayed 2 nights in Apr 2024
Response from General Manager on 5 Apr 2024
Hey Elizabeth, Thanks for the amazing review of Moxy NYC East Village! We are so glad you enjoyed your stay with us. We love that we are superbly situated near Union Square, Soho, Tribeca, Lower East Side, Greenwich Village, NYU and Webster Hall. It was such a pleasure hosting your visit, and we look forward to many more visits with you.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Vibey but not pretentious space.
Stayed 3 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Hey Lisa, Thanks for the amazing review of Moxy NYC East Village! We are so glad you liked our spirited crew and fun vibe. It was such a pleasure hosting your visit, and we look forward to many more visits with you.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Original boutique-y style hotel with 3 options for dinner and/or drinks, amazingly friendly and helpful staff, nice area in NYC. Well designed, small rooms, but who’s spending much time in their rooms when in New York?!?! Some attention to minor aesthetic repairs might be needed, but comfy beds and a great shower. Not too much privacy in bathrooms from the rest of the room, so if listening to your roommate peeing is a problem, you might consider a different place.
Stayed 3 nights in Mar 2024
Response from General Manager on 3 Apr 2024
Hey Trish, Thanks for the great review and for pointing out all the details that make us stand out here at Moxy NYC East Village. We especially liked how you mentioned our fantastic outlets, warm Crew, central location, functional accommodations, and relaxing showers. However, regret knowing about the inconvenience that you faced due to the size of your room. Your suggestions have been noted and will be shared appropriately. It was a true pleasure hosting your visit, and we would love for you to come back soon.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Reka

Stayed 9 nights in Mar 2024
Response from General Manager on 22 Apr 2024
Hey Reka, We loved your rating and appreciate you choosing Moxy NYC East Village for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

FERN, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Always my goto
Stayed 4 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Hey Fern, We appreciate your consistent support of Moxy NYC East Village. It is always a pleasure to see a familiar face, and we love having you as a regular guest. Thank you also for taking the time to share your perspective with future guests. Your continued business is the best recommendation there is. Thank you again, we look forward to your next stay.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Noa

Liked: Amenities, property conditions & facilities
Great hotel, amazing location- excellent service
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Hi Noa, We are thrilled that you love us, and we promise the feeling is mutual! We are grateful that you took the time to write about all the things you loved about our hotel. And we agree, that our design sets us apart and keeps things lively. We appreciate you mentioning our outstanding service and fantastic location, and all of us here at Moxy NYC East Village look forward to your return soon. Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a European kind of hotel. Rooms are tiny but very functional. The flowing lobby/bar/breakfast areas are fun but an afternoon snack is not to be found. A good but pricy Restaurant is associated with the hotel as is a nice roof garden bar. This seems to be a couples/family/ younger folks place. It is not a business hotel.
Stayed 5 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Hey Hugh, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC East Village. We hope you’ll come back to see us again real soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

6/10 Okay

Christiane, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Average hotel in NYC. The room had 2 beds, a TV, shower and a bathroom with a milk glass door that left an inch open (so no noise or smell insulation). There were many hooks to hang up clothes and small bags on the wall. No chair, no table, no closet were there. The fitness room is small and had a defect in the ceiling. The biggest issue I had with them was the $30 per day destination fee, which is added to whatever one already paid for the room. This includes the arrival and departure day: 3 night stay = 4x$30! One can get credit at the hotel bar and cafe for it, but only at the rate of $30 per day.
Stayed 3 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Christiane, Thank you for taking the time to share your comments about our hotel. Although we acknowledge that our hotel may not be suitable for everyone, we are saddened to hear that we did not meet your expectations. We have shared your feedback with our staff, as we are always striving to improve our services. We hope that you had a great time exploring New York, and we wish you all the best on your future travels.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

4/10 Poor

Ewa

Travelled with family
Disliked: Staff & service, amenities
Staff did not communicate basics and was not courteous.
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Ewa, We are deeply sorry to hear about your disappointing experience during your stay with us. We fully understand that the issues you faced were not acceptable, and we will share your concerns appropriately. We appreciate your business and sincerely hope to have the opportunity to make it right and provide you with a better experience on your next visit to the area.Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Lexa

Stayed 3 nights in Mar 2024
Response from General Manager on 18 Apr 2024
Hey Lexa, We are delighted you had an outstanding stay at Moxy NYC East Village and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Alysandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property!
Stayed 1 night in Mar 2024
Response from General Manager on 27 Mar 2024
Hey Alysandra, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC East Village. We hope you’ll come back to see us again real soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but very thoughtfully designed room, like a high-end "pod hotel". Very clean, modern, comfortable. The all-around high quality of everything, the location, made our stay quite enjoyable. We got a nice voucher for the pop-up cafe for breakfast. Excellent food service ambience. That, along with the the other vouchers can make your stay even more enjoyable. Very friendly staff. Highly recommended.
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Hey James, We are thrilled to know our fantastic location elevated your stay and that our lovely crew left a great inspiration on you. We love the wonderful description of our unique room design! Micro-room, macro-amenity is what we're all about! We are also pleased you enjoyed our decor and delicious food. It was a true pleasure having you, and all of us here at Moxy NYC East Village can't wait to have you back!Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Hey Frank, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC East Village. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the bunkbed option for our kids. Excellent location to explore the city by foot and public transportation. Very helpful staff. Excellent coffee and breakfast options in the mornings.
Stayed 8 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Hello Florian, On behalf of our crew at Moxy NYC East Village, thank you for the excellent feedback. We are pleased you enjoyed our ideal location and dedicated associates and that your well-appointed room exceeded your expectations. We are also glad you were able to start your day right with the delicious breakfast. We wish you all the best with your travels and really hope they bring you and your family back this way again!Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY

10/10 Excellent

Sand

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibe of a boutique hotel, a Marriott. Note, $30 of the bill is billed for incidentals. This is a good thing because you can get drinks, coffee, and breakfast. I believe the Fiji water in the room can be used within the $30.
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Hi Sand, Thanks for your kind review! We are pleased we exceeded your expectations and that you enjoyed our beautiful property. We are also glad you appreciated the credit provided for the destination fee. It was a pleasure hosting you at Moxy NYC East Village, and we look forward to seeing you again soon. Sincerely,Charlie Katz I General Manager #ATTHEMOXY,Peace + Love + MOXY