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Reviews of GLō Best Western Brooklyn NYC

3 out of 5
GLō Best Western Brooklyn NYC
850 4th Ave, Brooklyn, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 191 out of 450 reviews" "
Rating 8 - Good. 136 out of 450 reviews" "
Rating 6 - Okay. 59 out of 450 reviews" "
Rating 4 - Poor. 34 out of 450 reviews" "
Rating 2 - Terrible. 30 out of 450 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadezhda, Knoxville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Nov 2021
Response from Paras Gandhi on 29 Oct 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

2/10 Terrible

Maxim

Disliked: Staff & service
Stayed 1 night in Sep 2022
Response from Paras Gandhi on 12 Sept 2022
Dear Valued Guest,We were trying to contact you with regards to your reservation. We regretfully inform you that the property has been taken over as per NYC government orders and we have to shut down our hotel from September 1st 2022 to an uncertain period of time.We wholeheartedly apologize for the inconvenience caused.

10/10 Excellent

Donald

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice and clean.
Stayed 3 nights in Aug 2022
Response from Management on 3 Sept 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

8/10 Good

Talib

Stayed 2 nights in Aug 2022

8/10 Good

Roselee

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely enjoyed my stay at this hotel. I’m a New Yorker who moved out of state but travels back to NY ever so often for work and friends. I’ve stayed at other badly managed properties but was very happy to see that this hotel was very clean with nice decor, lots of outlets and a comfortable bed. The housekeepers and staff were all friendly and helpful. I did notice that parking in the back was very limited and tight, luckily I got the last spot when I checked in. I will definitely be booking this hotel during my next visits to NY. Thanks Glo staff and Expedia!
Stayed 2 nights in Aug 2022
Response from Paras Gandhi on 22 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

Kristin

Stayed 3 nights in Aug 2022
Response from Paras Gandhi on 23 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

4/10 Poor

Edward

Disliked: Amenities
Stayed 3 nights in Aug 2022

10/10 Excellent

juan

Stayed 2 nights in Aug 2022
Response from Paras Gandhi on 23 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

Chandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Paras Gandhi on 23 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

DAVID

Stayed 4 nights in Aug 2022
Response from Paras Gandhi on 17 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

Renata

Stayed 2 nights in Aug 2022

6/10 Okay

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel Is nice and clean but very noisy and the parking is scam no place to park the car
Stayed 5 nights in Aug 2022
Response from Paras Gandhi on 11 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

2/10 Terrible

sheilla

Travelled with family and small children
Disliked: Amenities
The beds are full and not queens, no microwave nor frig, very disappointed
Stayed 2 nights in Aug 2022
Response from Paras Gandhi on 8 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, helpful and attentive. The hotel was clean.
Stayed 3 nights in Jul 2022
Response from Paras Gandhi on 1 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

Alisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Paras Gandhi on 1 Aug 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

8/10 Good

Brygida

Travelled with partner
Liked: Cleanliness, staff & service
This place is excellent except for the parking situation. On Expedia they say there is parking but there were only 7-8 spots available for the whole hotel. Having a rental car, this information is misleading. In the end, I lucked out with a handicapped spot after some concerned people exchanges with management
Stayed 2 nights in Jul 2022
Response from Management on 30 Jul 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you!!

8/10 Good

Somsak, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good,clean and convenient.
Stayed 2 nights in Jul 2022
Response from Aadi on 29 Jul 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you...

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options and limited parking
Stayed 1 night in Jul 2022
Response from Management on 28 Jul 2022
Thank you for your review.

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Management on 19 Jul 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Aadi on 18 Jul 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

8/10 Good

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Paras Gandhi on 14 Jul 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

8/10 Good

Sewit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add fridges to rooms
Stayed 8 nights in Jun 2022
Response from Paras Gandhi on 14 Jul 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Staff are the best. I had been in many hotels in the last 2 years in NY and the staff ( front desk specially) in this hotel by far are the best, they are amazing.
Stayed 19 nights in Jun 2022
Response from Management on 7 Jul 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you...

10/10 Excellent

Michon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a great neighborhood but it is directly across from the police station so we felt very safe. Not a neighborhood you want to be wandering around in at night. But then not many big cities are walkable all night either. The rate was good for the area and the manager was beyond sweet and helpful with us considering our flights were cancelled and we were reluctant tourists of NYC that were supposed to be in Portugal instead! Clean rooms. No hot breakfast they only had to go bags with bagels and yogurt and other goodies to go. Basic continental. Upside of that is when you sleep in and mix breakfast because of your late check in you still get it back to go at 11 o’clock! 😂
Stayed 2 nights in Jul 2022
Response from front desk on 6 Jul 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you!!

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Glo were extremely accommodating and friendly, making the two night stay quite pleasant.
Stayed 2 nights in Jun 2022
Response from Aadi on 2 Jul 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you

6/10 Okay

Aditya

Stayed 2 nights in Jun 2022

8/10 Good

Kayode

Stayed 3 nights in Jun 2022
Response from Pars Gandhi on 27 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay due to and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you.

6/10 Okay

Allison

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff was super nice and my room was really clean. However, my room was in the basement with really no window. It was 58 degrees when I got in there. The free breakfast was non existent! No coffee, no access to a water cooler. The gym was closed even though it was supposed to be open. (I think fresh water was in there, behind the forever locked door.) and the neighborhood around this hotel isn’t great. Very little worth walking to and no real restaurants within 5 or so blocks.
Stayed 1 night in Jun 2022
Response from Management on 24 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future and for the coffee we have 24/7 open in Cellar floor . Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were allowed to check in early. The room was nice and clean. The bed was very comfortable. I loved that they had a pull out twin bed. I was able to get one of the free parking spots which was very convenient. No complaints.
Stayed 3 nights in Jun 2022
Response from Paras Gandhi on 22 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

6/10 Okay

Gilman

Disliked: Staff & service, room comfort
Pay for what you get!
Nice new building, Next door to Police station so feels like a safe area. But false advertising about breakfast, was just a bag you have to collect from Reception with a Bagel, False advertising about the Gym, doesn't not exist its a storage room. Thin walls and close to main road so was hard to sleep.
Stayed 3 nights in Jun 2022
Response from Paras Gandhi on 20 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay due to breakfast and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

6/10 Okay

Michelle

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We really liked the management but felt that the cleanliness of the hotel was not up to par. We also felt like the amenities in room weren't replenished and the workout room is still closed.
Stayed 4 nights in Jun 2022
Response from Tania on 14 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

4/10 Poor

Yanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is small but clean. There is only limited street parking near the hotel. But the biggest problem is the noise. 1-2am in the morning, someone was yelling loudly in the hallway and 3 or 4 am, there was a lot of noise right outside the window. I probably slept less than 3 hours and that was not pleasant.
Stayed 1 night in Jun 2022
Response from Tania on 13 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022
Response from Tania on 13 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property we really appreciate your feedback and we are looking forward you in future . Thank you

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was EXCEPTIONAL! Everything was clean. The only misleading part on the website where I booked was the free parking. They only have about 6 spots and it’s first come first serve. Not a lot to do in the area but it was fine for us.
Stayed 3 nights in Jun 2022
Response from Tania on 13 Jun 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay in our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

10/10 Excellent

Thomas

Stayed 1 night in Jun 2022
Response from Tania on 6 Jun 2022
DEAR GUEST, WE REALLY APPRECIATE TAKING YOUR PRECIOUS TIME TO WRITE ABOUT YOUR GREAT EXPERIENCE WITH US AND CHOOSING US WE ARE LOOKIG FORWARD IN FUTURE. THANK YOU

10/10 Excellent

chardae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was amazing , check in process was fast and easy. its not many resturant options around so we went to manhantan for eats but overall the stay was great. nice , clean and friendly.
Stayed 2 nights in May 2022
Response from Aadi on 9 Jun 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you

10/10 Excellent

Joseph W.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. New, clean hotel. Friendly staff.
Stayed 1 night in May 2022
Response from Aadi on 9 Jun 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you

6/10 Okay

Derrick

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022

6/10 Okay

Racquel, Brooklyn

Stayed 1 night in May 2022

8/10 Good

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff! We had a late checkout request at the last minute and they were able to allow us without any additional fees.
Stayed 1 night in May 2022
Response from Aadi on 11 Jun 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you

8/10 Good

Ka-Yan

Stayed 3 nights in May 2022

10/10 Excellent

Alexis Andres Lopez

Stayed 4 nights in May 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Management on 25 May 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay and our property. We do understand that there was some inconveniences during your stay due to elevator and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

10/10 Excellent

Yesenia

Stayed 1 night in May 2022
Response from Paras Gandhi on 23 May 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room
Stayed 1 night in May 2022
Response from Aadi on 10 Jun 2022
Dear Guest, We really appreciate your feedback we are looking forward you in future. Thank you

10/10 Excellent

Ginny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and attentive. Parking readily available. Property was clean and inviting. I had a great stay.
Stayed 1 night in May 2022
Response from Paras Gandhi on 16 May 2022
Dear Guest, We really apricate your feedback we are looking forward you in future. Thank you

8/10 Good

Jana

Stayed 1 night in May 2022
Response from Aadi on 14 May 2022
Dear Guest, We really apricate your feedback we are looking forward you in future. Thank you

8/10 Good

Tatyana

Tyy
Stayed 1 night in Jan 2022
Response from Management on 7 May 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

thomas, burbank

Liked: Cleanliness, staff & service, property conditions & facilities
No place to set luggage but the floor. No drawers. Windows are sealed. Nice decor.
Stayed 1 night in Apr 2022
Response from Management on 6 May 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay and our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you

6/10 Okay

Maxim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My stay was ok. Gym was closed but not mentioned in the description. There were also only 5 parking spots, which is very limited for a hotel in Brooklyn. Had to park on the street. The breakfast was included but it ended up not being a continental breakfast. They served a pain au chocolat, with cookies and 1 clementine. Nothing to fill you up nor worth the extra price vs comparable hotels in the area. Other than that, it was a very clean hotel and staff is very friendly. If you don’t have a car and if you are ok with having breakfast elsewhere, it is a good hotel for the price.
Stayed 4 nights in Apr 2022
Response from Paras Gandhi on 3 May 2022
Dear Guest, Thank you so much for taking the time to leave your feedback about your stay and our property. We do understand that there was some inconveniences during your stay and we would like to apologize for that. We are always looking to improve ourselves to fulfill the needs of our guests. Thank you