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Reviews of Fairfield Inn & Suites by Marriott New York Staten Island

2.5 out of 5
Fairfield Inn & Suites by Marriott New York Staten Island
290 Wild Avenue, Staten Island, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1006 reviews" "
Rating 8 - Good. 269 out of 1006 reviews" "
Rating 6 - Okay. 136 out of 1006 reviews" "
Rating 4 - Poor. 78 out of 1006 reviews" "
Rating 2 - Terrible. 55 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas F.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, check in no problem just that all night long you heard what sounded like a fan trying to start and then it would stop.
Stayed 1 night in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Thanh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside property was smelling bad. Neigbor around seen not quite and not safety. No parking space when checked in. Will need to park outside the street.
Stayed 1 night in May 2024

6/10 Okay

Nesser

Travelled with family
Liked: Staff & service
Disliked: Amenities
Limited parking Small rooms Dirty carpet
Stayed 1 night in May 2024

6/10 Okay

Stephen

Travelled with family and small children
Liked: Cleanliness, amenities
Staff members but rude
Stayed 2 nights in May 2024

10/10 Excellent

Anthony, Jamaica

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in May 2024

6/10 Okay

Deborah, Devon

Travelled with partner
Liked: Cleanliness, staff & service
Not the best surroundings but room good
Stayed 1 night in May 2024

8/10 Good

Nicole

Business traveller
Liked: Staff & service, property conditions & facilities
Great customer service. Everything was a little below average.
Stayed 5 nights in May 2024

4/10 Poor

Akaki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jerry

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
did not get room i ordered bed was saggy, and tv was not working
Stayed 1 night in May 2024

6/10 Okay

romina

Disliked: Property conditions & facilities
No parking !
Stayed 2 nights in Apr 2024

4/10 Poor

JESSICA

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very small for the price and there was no available parking had to walk 10 min to find parking
Stayed 1 night in Apr 2024

10/10 Excellent

Ernest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The mini fridge was useful
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

Room was rented when staff knew bathroom sick faucet was not working. Tub was very slippery with no slip mat. Following morning staff enters room without knocking to fix said sink.
Stayed 1 night in Apr 2024

10/10 Excellent

Kemani

Stayed 1 night in Apr 2024

10/10 Excellent

Fatih, ISTANBUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thats so good
Stayed 7 nights in Apr 2024

4/10 Poor

Rob

Business traveller
Liked: Cleanliness
Disliked: Amenities
Shower was cold the whole time we stayed complained to the front desk never fixed it
Stayed 3 nights in Apr 2024

6/10 Okay

Bryan

Stayed 1 night in Apr 2024

8/10 Good

Ronald

Stayed 1 night in Apr 2024

8/10 Good

Leila

Travelled with partner
Very helpful staff breakfast adequate the area around is a little bit empty but it is ok housekeeping was good
Stayed 16 nights in Apr 2024

2/10 Terrible

Willie

Stayed 1 night in Apr 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024

8/10 Good

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom could have been a little more cleaner the mirror didn’t look wiped down, other then that I have no complaints or issues the hotel is a good one.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, the helpful, the approachable staff and the free 'full' breakfast
Stayed 8 nights in Apr 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Onesimus, staten island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great no issues.
Stayed 1 night in Apr 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 1 night in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

8/10 Good

Ricardo

Stayed 1 night in Mar 2024

10/10 Excellent

Shantal

Stayed 3 nights in Mar 2024
Response from The Fairfield Marriott Team on 13 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next trip to the area.

6/10 Okay

Michelle Marie, Burke

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was nice. Parking was awful, just not enough spaces for the hotel. The location is out of the way with nothing walkable for food etc
Stayed 2 nights in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback and your review of the neighborhood. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Yessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent
Stayed 1 night in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Hari

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and grrt
Stayed 1 night in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Adekunle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property right near where my business is located. There was problems with computer to check in but clean hotel. Disappointed the restaurant closed but it has been awhile since I was here.
Stayed 1 night in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Gokturk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and caring l, excellent staff!
Stayed 1 night in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

8/10 Good

Felix, Stafford

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 1 night in Mar 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

8/10 Good

Herminio

Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

6/10 Okay

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were extremely helpful and polite!!
Stayed 4 nights in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the breakfast was very good.
Stayed 2 nights in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, spacious with comfortable beds and very clean bathrooms with nice toiletries. Good Wi-Fi and wonderful breakfast. Staff pleasant and helpful. Would definitely stay again. Close to highway, but quiet with light blocking curtains.
Stayed 2 nights in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service
No Bar or Restaurant
Please amend the description to show that the bar and restaurant doesn't appear to be open any more
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

6/10 Okay

Mordechai

Good nice place but the disposition for the room was expensive
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

8/10 Good

Arnaldo

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wish they had free water for the guests
Stayed 2 nights in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

8/10 Good

quiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Robert, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Depending on the reason for booking a hotel, you basically get the same thing with most hotels, it’s the extras that can make or break the experience. I actually stayed an extra day because of the staff and the comfort level of being there. I booked a few days here and a day there,(total of two weeks if not more) due to the delays with my apartment. I can honestly say that each interaction with every staff member there regardless of their job description was a positive and helpful one. Customer service, top notch, that’s my two cents.
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

8/10 Good

Simont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accessible to nearby hyway.
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.

10/10 Excellent

Robert, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Fairfield Marriott Team on 7 Apr 2024
Thank you for your feedback. We look forward to seeing you on your next visit to the area.