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600 Carondelet Street, New Orleans, LA, 70130
  • Popular LocationCanal Street9 min walk
  • Popular LocationMercedes-Benz Superdome11 min walk
  • Popular LocationCaesars New Orleans Casino13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)18 min drive
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Room options

Deluxe Room, 1 King Bed (Large)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Bathrobes
Minibar
Cable channels
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Double)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Bathrobes
Minibar
Cable channels
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Medium)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Bathrobes
Minibar
Cable channels
  • 23.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

Ace Hotel New Orleans is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the entertainment district. Preservation Hall and National World War II Museum are cultural highlights, and some of the area's notable landmarks include Jackson Square and Café du Monde. Looking to enjoy an event or a match? See what's going on at Smoothie King Center or Mercedes-Benz Superdome.

What's nearby

  • Canal Street - 9 min walk
  • Mercedes-Benz Superdome - 11 min walk
  • National World War II Museum - 12 min walk
  • Ernest N. Morial Convention Center - 13 min walk
  • Caesars New Orleans Casino - 13 min walk

Getting around

  • Carondelet at Girod Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 19 min drive

Restaurants

  • Lüke - 4 min walk
  • Starbucks - 4 min walk
  • Tsunami Sushi - 4 min walk
  • Daisy Mae's Southern Fried Chicken & Breakfast - 4 min walk
  • True Food Kitchen - 5 min walk

About this property

Ace Hotel New Orleans

Upscale hotel near Canal Street
Located close to National World War II Museum and Caesars New Orleans Casino, Ace Hotel New Orleans provides a nightclub, a poolside bar and a terrace. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and southern cuisine. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • Concierge services, ATM/banking services and a lift
  • Luggage storage, a front desk safe and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 234 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured valet parking on site (USD 54 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 to 45 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alto
  • Joesephine Estelle
  • Seaworthy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00, per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 45 per person
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ace New Orleans
Ace Hotel New Orleans Hotel
Ace Hotel New Orleans New Orleans
Ace Hotel New Orleans Hotel New Orleans

Frequently asked questions

Does Ace Hotel New Orleans have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ace Hotel New Orleans?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New Orleans on 4 Jun 2024 start from ₹8,741.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ace Hotel New Orleans pet-friendly?

Yes, this property allows pets (limit 1 total). There's a deposit of USD 25.00 per night and a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ace Hotel New Orleans?

Valet parking is available for USD 54 per day.

What time is check-in at Ace Hotel New Orleans?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).

What time is check-out at Ace Hotel New Orleans?

Checkout is at noon.

Where is Ace Hotel New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Canal Street, Mercedes-Benz Superdome and Smoothie King Center. National World War II Museum and Ernest N. Morial Convention Center are also within 15 minutes. Carondelet at Girod Stop and Carondelet at Poydras Stop are within a 2-minute walk.

Ace Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1000 reviews" "
Rating 8 - Good. 220 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best location hardly walking distance to anything
Stayed 3 nights in Apr 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for what we wanted to do in many directions. Loved the courtesy of the staff. A really nice place.
Stayed 6 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staycation!
Stayed 1 night in Apr 2024

2/10 Terrible

Nicholas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“Style” over substance…. Stay elsewhere as this place really isn’t worth the money. Everything about our stay here was disappointing, from our first interaction with reception to checking out. Staff were, sadly, rude and dismissive on arrival. The room itself was cavernous and in need of a proper clean. No coffee maker, outrageously priced drinks in a very noisy fridge. The bathroom was dirty, with a film of grease across the floor. Threadbare towels. It needed maintenance work. The pool area was nice enough but staff left dirty towels and glasses strewn about and were busy talking to one another. Hard pressed staff in the bar abrupt. On check out, we were told there was a charge of $5/bag to store our luggage before our flight but this was “waived”. This wasn’t a relaxing or pleasant time for us, the hotel is expensive and doesn’t represent value for money. We wouldn’t stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

MELISSA

Travelled with partner
This hotel tries too hard to be “hip”. They are so worried about the aesthetics that customer service is overlooked. Struggled to get my suitcases in the door with bellman standing feet away. The rooms are so dark you can’t see. The room is not set up in a convenient way- you walk circles around the bed. No chairs. Have to have a reservation to sit at the pool. I’ve been to New Orleans 30-40 times staying different places- this is one of the worst.
Stayed 3 nights in Apr 2024

8/10 Good

donna A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. In house restaurant Josephine Estelle is a must! Delicious.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at ACE. It was great to be so close to town. We could walk to the trolley. The staff was wonderful, andthey were happy to store our bags on our last day so we wouldn't miss a second of our play time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jérémie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Very clean. Pool and rooftop is very cool!
Stayed 5 nights in Apr 2024