Terrace/patio

Reviews of The Blake Hotel

4 out of 5
The Blake Hotel
9 High Street, New Haven, CT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1004 reviews" "
Rating 8 - Good. 119 out of 1004 reviews" "
Rating 6 - Okay. 42 out of 1004 reviews" "
Rating 4 - Poor. 12 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yi, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel near Yale. But the sound proof can be improved
Stayed 3 nights in Apr 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Didn’t like they have knifes in the room because there is a functional mini kitchen but that’s overall dangerous.
Stayed 2 nights in Dec 2023

10/10 Excellent

Thamara

Travelled with family
Beautiful, clean, well located and friendly staff.
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Apr 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura, Lincoln City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent- beautiful, clean facilities. Rooms very spacious, comfortable & impeccable decor.
Stayed 2 nights in Apr 2024
Response from Chris on 15 Apr 2024
Thank you for staying with The Blake. We hope you enjoyed your stay and would love to have you again.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a modern, clean hotel. Only complaint is that their restaurant is closed Sun-Tues so no access to food including room service
Stayed 4 nights in Apr 2024

10/10 Excellent

Erica

Stayed 2 nights in Apr 2024

10/10 Excellent

Dahlia

Stayed 1 night in Mar 2024

10/10 Excellent

Vasiliky

Stayed 1 night in Mar 2024

10/10 Excellent

joanne

Stayed 1 night in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice Hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel. Courteous staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and modern with good closets, shelves, kitchenette, and bathroom.
Stayed 1 night in Mar 2024

10/10 Excellent

Patti

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was well-decorated, large, and had a fantastic kitchenette. The location puts you within walking distance of many unique dining options, as well as live entertainment and a world class museum. On the downsides, the room really needed a small coffee maker and the (non-complimentary) breakfast options were disappointing.
Stayed 1 night in Mar 2024
Response from The Blake Hotel on 21 Mar 2024
Dear William,Thank you so much for your kind words and for choosing to stay with us! We are thrilled to hear that you had such a wonderful experience during your time here. Thank you for your feedback on our location and ambience. Our team takes great pride in providing exceptional service, and it's truly heartening to know that their efforts made your stay memorable.We do apologize for the inconvenience in coffee and breakfast options, that you experienced during your stay. Your feedback is valuable to us, and we take your concerns seriously. We will address the issues you've raised to improve our services. Thank you for bringing this to our attention. We hope that you will consider giving us another opportunity to serve you in the future. It would be our pleasure to welcome you back and provide you with an improved experience that exceeds your expectations. If you have any further feedback, please feel free to reach out to us directly.

8/10 Good

Coleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice sized rooms, the new restaurant is really good, front desk service is always great too. I miss the Nespresso machines in the rooms, the coffee in the lobby is not quite the same.
Stayed 1 night in Mar 2024
Response from The Blake Hotel on 21 Mar 2024
Dear Coleen, Thank you so much for your kind words and for choosing to stay with us! We are thrilled to hear that you had such a wonderful experience during your time here. Thank you for your feedback on our rooms, ambience and staff. Our team takes great pride in providing exceptional service, and it's truly heartening to know that their efforts made your stay memorable.We do apologize for the inconvenience in coffee options during your stay. Your feedback is valuable to us, and we take your concerns seriously. We will address the issues you've raised to improve our services. Thank you for bringing this to our attention. Again, thank you for your feedback and we look forward to welcoming you back and provide you with an improved experience that exceeds your expectations. If you have any further feedback, please feel free to reach out to us directly.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully kept, very clean and close to several restaurants.
Stayed 1 night in Mar 2024
Response from The Blake Hotel on 21 Mar 2024
Dear Debbie,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience during your stay with us. It's always our aim to provide our guests with exceptional service and a memorable stay, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay! Wishing you all the best in your future travels and endeavors!

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024
Response from The Blake Hotel on 21 Mar 2024
Thank you so much for taking the time to leave us a great review! We are thrilled to hear you enjoyed the hotel. It's always our aim to provide our guests with exceptional service and a memorable stay, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay! Wishing you all the best in your future travels and endeavors!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Blake Hotel on 21 Mar 2024
Dear Dennis, Thank you so much for the exceptional review. We are happy to hear you enjoyed your stay. We welcome you back with open arms any time.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to everything. Cozy lobby. Comfortable bedding.
Stayed 1 night in Feb 2024
Response from Marissa on 29 Feb 2024
Dana,Thank you for your kind words and we hope to see you back soon.

10/10 Excellent

Peng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, nice bathroom. Small equipped kitchen is a plus. Friendly staff and nice open space in lobby. Walking distance to many shops, restaurant and University. Definitely will stay again.
Stayed 1 night in Feb 2024
Response from The Blake Hotel on 21 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience and loved our rooms, ambience, location and staff. It's always our aim to provide our guests with exceptional service and a memorable stay, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another wonderful stay! Wishing you all the best in your future travels and endeavors!

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - clean and spacious rooms with all you need for a comfortable stay!
Stayed 1 night in Feb 2024
Response from The Blake Hotel on 21 Mar 2024
Dear Ivana,Thank you kindly for taking the time to post this top ranked feedback regarding your recent stay with us! We look forward to welcoming you back anytime you are visiting the area!

10/10 Excellent

Seema

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new with convenient amenities such as coffee in the lobby and restaurant on site (closed on Mondays) kind and engaging. They have removed all the coffee makers from the rooms, and the towels were like sandpaper.
Stayed 2 nights in Feb 2024
Response from The Blake Hotel on 21 Mar 2024
Dear Rachel,Thank you so much for your kind words and for choosing to stay with us! We are thrilled to hear that you had such a wonderful experience during your time here. Thank you for your feedback on our staff and ambience. Our team takes great pride in providing exceptional service, and it's truly heartening to know that their efforts made your stay memorable.We do apologize for the inconvenience in restaurant, coffee options that you experienced during your stay. We currently are transitioning with coffee options and are working on a system that is in the best interest of all our guests. For your next stay with us, our front desk can have a Nespresso machine in your room upon your arrival. Your feedback is valuable to us, and we take your concerns seriously. We will address the issues you've raised to improve our services. Thank you for bringing this to our attention. We hope that you will consider giving us another opportunity to serve you in the future. It would be our pleasure to welcome you back and provide you with an improved experience that exceeds your expectations. If you have any further feedback, please feel free to reach out to us directly.

10/10 Excellent

Moishy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the rooms and amenities were good the only issue and it may be a big one for some the water in the shower fluctuated between hot and cold to the point that i actually got burned nothing horrible more akin to a mild sunburn
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2024

2/10 Terrible

Barry

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
They had a wedding reception this weekend and our hallway was a big drunk feast hangout for those guests. I called the Front Dest 3X, 11:30pm, 1:30pm & 3:30pm and kept being told “well there’s a wedding” (basically deal with it). NEVER AGAIN!!
Stayed 1 night in Jan 2024

2/10 Terrible

Dylan

Business traveller
Stayed 1 night in Jan 2024

10/10 Excellent

athena

Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in convenient location
Stayed 2 nights in Jan 2024
Response from The Blake Hotel on 10 Jan 2024
Dear PatriciaThank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Dec 2023
Response from The Blake Hotel on 10 Jan 2024
Dear MarianneThank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 Excellent

Jospeh

Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice price and friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Perfect bed, great location, wonderful staff and service. It was all great. We plan to return!
Stayed 1 night in Dec 2023
Response from The Blake Hotel on 10 Jan 2024
Dear KatherineThank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding experience in the future.

10/10 Excellent

Amin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent rooms, very ample and comfortable. People is very friendly and helpful. Excellent location. The only downside is that there is no formal breakfast in the restaurant.
Stayed 1 night in Dec 2023
Response from The Blake Hotel on 10 Jan 2024
Dear Gustavo, Thank you for taking a moment to share your comments about your recent stay at The Blake Hotel. Your feedback is important to us as it motivates us to continue to improve. We look forward to welcoming you back for another outstanding experience in the future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
We had a wonderful trip! Clean and comfy rooms. Very nice staff, I will definitely visit the Blake hotel again!
Stayed 2 nights in Dec 2023
Response from The Blake Hotel on 10 Jan 2024
Dear Christine, Thank you for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we can't wait to welcome you back during your next visit to the area.

10/10 Excellent

Magdalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Magdalene

Stayed 4 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, clean, and friendly staff. Great location. Would stay here again.
Stayed 1 night in Nov 2023
Response from The Blake Hotel on 10 Jan 2024
Thank you Stephen, for your glowing review and for taking the time to share your feedback. It was our pleasure to have you as our guest, and we can't wait to welcome you back during your next visit to the area.