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Reviews of Summer Sands Beach Resort

5 out of 5
Summer Sands Beach Resort
Ram Nagar Beach, Andamans, Neil Island

Reviews

6.0
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Shantanu

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok'ish property. Only good thing was pool was right outside my room.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Seema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a five star rating.
The reception was rude at the start. As per our booking it was chk in at 12.00pm and check out at 12.00pm. They insisted check out was at 9.00am even after we showed them our confirmation and requested them to take up the issue with Hotels.com. The room was wet and towels stinking which they replaced later. Bed didnt seem freshly made. Corrider to the room was ghastly and littered. Kettle was malfunctioning. Dining room was crowded and they discouraged any a la carte orders as it would take long. Buffet was less than average. Breakfast was just OK. Checkout was smooth and courteous. Glad to see customers leave. Not a great experience.
Wall was not painted and peeling.
Lot of litter.
Stayed 1 night in Nov 2021

2/10 Terrible

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Resort without Beach or Resort
Please stay away from this hotel, it is actively committing fraud. The pictures on the website are all composites of their "premiere" property. The actual rooms are much different. I have alerted Hotels.com about this, but they have not changed anything yet. This is listed as a five star property, but is barely three stars. Many of the amenities listed are non-existent. *Private Beach - Rocky strip of land littered with garbage where swimming is not possible, and hanging out is far from desirable. *WiFi - None *Gym - None *Restaurant - Got food poisoning, doesn't serve alcohol. *Private Pool - Scum tub *Infrastructure - Exposed wiring, leaking showers, obnoxious water pump. *Staff - Unhelpful and Unprofessional. One of the people at the front desk actively lied about the jetty timings so we would keep our reservation. *Location - Unless you get a scooter, there is nothing to do here. Please do not give these folks your business. Their parent company Singh Hotels is actively lying to its potential customers.
Stayed 1 night in Mar 2019

2/10 Terrible

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Resort without a Beach or Resort
Stay away from this hotel, it is actively committing fraud. The pictures on the website do not align with the actual hotel offering, and many of the basic amenities listed are not present at the hotel: *Private Beach - You cannot swim at the rocky, littered beach, also given the amount of garbage present it is not particularly pleasant be around. *WiFi - Non-existent *Restaurant - Got food poisoning, doesn't serve alcohol. *Private Pool - Algae filled scum tub *Infrastructure - Exposed wiring, leaky showers, and rattling water pump. *Staff - Untrained and unhelpful *Gym - None *Location - Isolated and far from any type of swimming beach. There is nothing to do in the area except hang out at this strange hotel. This hotel was one of the worst I have ever booked for the price point on Hotels.com. It is listed as 5 star, but clearly is not. I have complained to Hotels.com about this, but so far they have refused to change the listing. There are no redeeming qualities to this hotel. Please don't go here. Note that all of the pictures on the Hotels.com site are composites of their "Mansion" offering and not the actual rooms.
Stayed 3 nights in Mar 2019

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except the wifi connectivity issue in room, everything else was awesome.. breakfast, swimming pool, cleanliness etc. We had a great memorable time.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel' s main attraction, the swimming pool is highly overhyped. It is a shallow water channel! The WiFi is nonexistent. The food is pretty basic. The staff seem to be too young and inexperienced. They seem to be be fearful of making mistakes and are not well supported. Overall, an overpriced hotel with average facilities. The location is not great either.
Stayed 1 night in Dec 2018

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place to Stay
This hotel was was an amazing place to stay. We were given an upgrade on the room. Room was super spacious clean and had a nice large King sized bed. The room also came with a swing. Bathroom was very well decorated and had a nice appeal in the room. Very happy with my stay. Generally all staff were very helpful. Any questions or queries we had were answered promptly.
Stayed 2 nights in Dec 2018

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Summer Sands, Neil Island
Hotelli oli melko nuhjuinen verrattuna hintatasoon. Aulan henkilökunta oli todella epäystävällistä, eikä yhtään palvelualtista. Huone oli tullessamme todella ummehtunut ja huonosti siivottu. Aamiainen oli melko huono, siellä myös ongelmaa palvelun saamisen ja tilausten kanssa. Muuten puitteet olivat ihan hyvät. Hotelli oli ehkä hieman ränsistynyt ja hotellin kuvaus antoi vaikutelman jostain aivan muusta. Wifi toimi ainoastaan hotellin aulassa, ja sielläkin hyvin vaihtelevasti.
Stayed 6 nights in Feb 2019

4/10 Poor

SYLVIE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
UNE ARNAQUE
nous avions réservé la chambre Beach Mansion, la plus chère de l'hotel, grande et plutôt bien décorée, pour 4 nuits mais en arrivant PAS de plage! Des rochers infranchissables pour atteindre la mer d'où l'obligation de louer un scooter pour rejoindre une plage à quelques kilomètres . La chambre est dotée de grandes baies vitrées non protégées du soleil ce qui donnent des températures de 32° à 40° à l'intérieur, à moins de mettre la clim en permanence c'était une fournaise! Petite piscine attenante à la chambre , plutôt un bassin , avec terrasse étouffante car couverte d'une plaque en plexi, et aucune serviette de piscine . Idem dans la salle d'eau 1 seule serviette de douche par personne et pas de tapis de bain. Le pire a été quand l'hôtel a hébergé un groupe de 50 ados et pré ados qui ont crié d'une chambre à l'autre une bonne partie de la nuit, mis la musique à fond, se sont baignés tout habillés dans la piscine de l'hôtel et ont transformé le restaurant en cantine d'école . La réception qui nous a juste dit que ce n'était que pur une nuit mais je n'ai pas payé un hôtel plus de 300€ la nuit pour me retrouver dans une colonie de vacances! Enfin le réceptionniste nous a demandé de partir au bout de 3 jours alors que j'avais prépayé pour 4 nuits : j'ai du lui présenter une copie de mail de confirmation de Singhotel confirmant ma résa pour 4 nuits pour qu'il reparte sans aucune excuse pour son erreur. Enfin tarifs sur place 10 fois moins cher que ceux réglés des mois à l avance
Stayed 4 nights in Jan 2019