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Reviews of Seastar Inn

3.5 out of 5
Seastar Inn
Lot 4 Seastar Road, Negril, Westmoreland

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 113 reviews" "
Rating 8 - Good. 36 out of 113 reviews" "
Rating 6 - Okay. 4 out of 113 reviews" "
Rating 4 - Poor. 2 out of 113 reviews" "
Rating 2 - Terrible. 9 out of 113 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really nice place
Stayed 8 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the chill vibe of this inn. It wasn't a luxury all inclusive but I wasn't looking for that. I was more like a retreat house with big comfy bedrooms and friendly staff. I especially liked the owner, Chris who was very accommodating when things go wrong. I loved the pool with it's swim up bar. The food was fantastic, especially the jerk chicken, chicken fingers and vanilla ice cream. I would stay here again.
Stayed 5 nights in May 2024

10/10 Excellent

Harriet Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a hidden little gem in the westend of Negril, away from the beach hustle.
Stayed 2 nights in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service
Had a nice cottage villa feel in the room, bathroom needed some esthetics. Very spacious room. needed updated patio furniture,
Stayed 3 nights in Apr 2024

8/10 Good

Scott

Travelled with group
We (2 couples) stayed at the Seastar Inn in early April for 4 nights. First impressions were not stellar. We arrived on a Wednesday around dinner time and the owner was high as a kite. He showed us to our rooms but barely said 10 words to us. The safe in our room was broken and the other room didn’t even have a safe. We were woken up frequently at night by barking dogs and the roosters let us know it was morning. That being said, the beds were comfortable and bathroom was clean. The AC worked well too. Daily maid service was provided. We used the pool daily, which was clean and refreshing. Most days, we had the pool to ourselves. The furniture surrounding the pool is very worn down, most of the chairs are broken. The hot tub was unusable, broken while we were there. The exterior of the resort, as a whole, could use a lot TLC. Fresh paint, flowers, and vegetation could really bring this place to the next level. We had dinner at The Seastar one night and everyone’s food was excellent. Breakfast, which was included, was consistently good. Cold Red Stripe was $3 USD or they have a bucket deal, 6 for $12 USD. The owner was able to get a sporting event on the TV for us to watch one evening at the bar. They do advertise themselves as a “sports bar”, but there is only one TV in that space. The location of this resort is what was attractive to us when booking. It was a five minute walk to Rick’s Cafe, Ivan’s, LTU Pub, etc. Definitely recommend the jerk chicken at Kool Vybes. 10

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the absolute best. Seastar is a true and unique Jamaican experience every traveler to the Westend should experience
Stayed 5 nights in Apr 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service
Very clean and safe but not for those expecting top notch. Worked perfectly for us. As we only spent time there sleeping. Price was good compared to all others. Staff was great. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the water fountain outside my room, and the overall property in general.
Stayed 21 nights in Mar 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Free breakfast for guests was an added bonus. Great value if your on a budget.
Stayed 6 nights in Feb 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice budget accommodation. Minutes walk from Ricks Cafe. Rooms are basic, but clean and tidy. Furniture around the pool could be updated. Nice options of breakfast provided. Would have been lovely to have a Jamaican option for breakfast. Bar staff could smile a bit more and be friendlier.
Stayed 4 nights in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2024

10/10 Excellent

Romar

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the property the staff there are lovely easy going communication is on point it's peaceful and safe and I will definitely book there again.
Stayed 9 nights in Jan 2024

10/10 Excellent

Christiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness!
Stayed 2 nights in Jan 2024

6/10 Okay

Nora

Love the trees and to hear the birds sings, not so keen on the cats, especially in the dining area where we eat.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Janet

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are misleading. Pool was great, food was awesome, room was big and comfy beds but sheets are so old and thin. Bathrooms are needing attention. Old ripped loungers at pool or broken chairs. It claims a sports pub but only one tv and no sports available. Junk just laying around, ripped and old fabric for shade around bar and pool the railings were all rusting and falling apart.. owners were nice but just had a no care for concerns or "it is what it is" attidute. Can see the possibility of a nice place if some TLC. people left after one stay as not what they perceived. People we met that had come years ago were shocked of conditions.
Stayed 5 nights in Dec 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff and service. Will be returning next year.
Stayed 7 nights in Dec 2023

10/10 Excellent

Cadisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Will stay again, everything was clean, service was well and location is right near some lovely dining experiences.
Stayed 2 nights in Dec 2023

8/10 Good

DULANI PANKAJA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice relatively quiet property set in the west-end area within walking distance from Rick's cafe. While it's a bit dated, everything was very clean.They provide transportation to the 7 mile beach which is a nice bonus.
Stayed 4 nights in Dec 2023

2/10 Terrible

Charmaine Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Everton

Travelled with group
Liked: Cleanliness
The courtesy and welcome greetings
Stayed 2 nights in Dec 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
What I noticed in the hotel is that you have no grab bars in the shower For senior people recommended that you put them in My overall stay was very good
Stayed 7 nights in Dec 2023

8/10 Good

Rose

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Claud

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was virtually empty. I ended checking out after one night.
Stayed 6 nights in Dec 2023

8/10 Good

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and quiet
Stayed 4 nights in Nov 2023

10/10 Excellent

Kerah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the entire stay we were welcomed with open arm. The drinks were great and the food was amazing...room was great bigbed was comfortable. Breakfast was awesome all the staff was wonderful...wouldnt change anything
Stayed 4 nights in Nov 2023

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 8 nights at seastar inn in negril from i got there they made me feel right at home like one of the family, the property is set in a can't wait to return fabulous surroundings with lots of trees just like a beautiful garden every peaceful, :-)
Stayed 8 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

sherleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place I will be staying there when ever I in that part of Jamaica # Negril. Thankyou to the staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ronaldo

Stayed 3 nights in Apr 2023

2/10 Terrible

RAQUEL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs new management and a complete overhaul. The location os off West End Rd, which is not communicated on the listing. You have to turn off into a rundown community with unpaved roads to reach Seastar. There is not enough parking inside and the property can hold about 4 cars blocking each other. Now the property looks like it has not been properly maintained or updated in decades. The linen is old, the rooms smell like smoke, and the furniture and ammenties are falling a part. The pictures online are deceptive and may have been taken 20 years ago when this was built or renovated. This is not a good representation of Negril or Jamaica, it is an embarassment for the tourist industry. We booked 2 nights and decided to leave after 1 night, it was impossible to stay in such a dirty, smoky room. As a Jamican, this was the worst experience locally, I can't imagine tourists experience this. If you decide to stay in the beautiful Negril infamous for its sunset and white sand beaches, please try Ocean Cliff, Traveller's, Villa Sur Mer and all inclusive options of RIU, Azul, or Sandals. Please avoid this until they have renovated and fixed this property.

2/10 Terrible

M

Business traveller
Disliked: Cleanliness
nothing compared to their website. The entire place can use an upgrade. Fresh paint job, Gardening and clean up, new fixtures etc., I did not stay I was very dissatisfied in the appearance. I could not manage my OCD self to stay. It had potential to be great again thou.
Stayed 4 nights in Apr 2023
Response from Chris on 15 Apr 2023
I am sorry you feel that way and yes we are going to repaint and refurbish this summer. You did not mention that your credit card was declined which I think may have something to do with your decision not to stay with us

10/10 Excellent

Angeline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy the grounds. Many flowers and fruit trees. had more than one rooms so I was able to compare. Some of the rooms need a little more upkeep. The staff is very professional with a friendly attitude. They go the extra mile to make sure you are comfortable. Very reliable transportation service. Lovely owners.
Stayed 7 nights in Apr 2023

8/10 Good

Patrice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the Owner Chris was personable, he was willing to get to know his guess while helping to accommodate them.
Stayed 10 nights in Mar 2023

10/10 Excellent

Nancy, Wantagh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast made to order is included & they offer a shuttle bus to 7 mile beach !
Stayed 9 nights in Feb 2023

10/10 Excellent

Peter Ross

Stayed 7 nights in Mar 2023

4/10 Poor

NaTarsha

Travelled with partner
Disliked: Property conditions & facilities
First night our TV didn't work. The next morning we woke up to all our stuff soaked in water from the AC unit leaking. They said they'd check the filter. Next day they brought in another TV and set it up right below the AC... don't know why but ok. So the next day the AC had leaked all over the new TV and half the screen wasn't working. We went and told them. They said they'd figure out how to fix it... never did the whole time we were there. They said oh well the AC leaks at night if you use it. Ok well would have been nice to know before we had all our stuff under it the first night. There was dogs barking outside all night keeping us awake. Their pet doves outside my room never shut up. Roosters crowing all night. Cats fighting each other like lions at night. The place had so many ants inside. The tub leaked from the bottom on the floor so there must have been a crack in it somewhere. If thats the case think of the mold under the tub... the towel rack was wood but looked like it had black mold on it. The shower facet didn't work right. The bathtub faucet came flying off the wall when I started it. They had no microwave, silverware or any cups in the kitchen in our room. No shampoo or conditioner in the bathroom so don't expect that there the smoke detector had been taken off the wall. Wish we stayed somewhere else. Wasn't a option at that point. A heavy sleeper maybe it wouldn't be so bad but if your a light sleeper like me you'll be miserable.

2/10 Terrible

Eric

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris and Francine are wonderful caring hosts...the property is located less than a 5 min walk from Ricks café, very walkable location. The rooms were very clean ,spacious and cooled from the strong air con, strong wifi too! The whole experience was great, the owners make you feel at home and go above and beyond for their guests. Wish we stayed longer than 2 nights but will definitely stay here again when in Negril.

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service excellent. Nice clean room. The beach shuttle and daily breakfast was amazing! Loved my stay.

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was top notched, the staff was pleasant especially the bartender Kim she was very pleasant and added to our experience with her outgoing personality 😀.
Stayed 4 nights in Nov 2022

6/10 Okay

Doreen

Travelled with family
Liked: Cleanliness, staff & service
The property is off the main Road and a 7 min walk in. We had to ask for a taxi to collect us alternatively walk to the main where taxi frequent - if they come in or drop you off you pay more. The bathroom let down what is a clean 3 star accommodation lovely hot water but taps etc needs updating and finishing touches in the bathroom roughly finished. The staff were accommodating and helpful - beautiful environment to relax in - not sure if all the trees and plants surrounding the property made the atmosphere a bit damp in the room and the bedding was cold and had to be changed this just added a little discomfort - bedding was changed at our request however we still experienced uncomfortably damp like bedding. More like a 3 star than 3.5. I make this evaluation having stayed this year in 3 different hotels and accommodation across jamaica. Gave us all the additions to make our stay comfortable kettle - iron - ironing board - tea bags - good breakfast choice and free shuttle to the beach Thk you
Stayed 3 nights in Aug 2022

8/10 Good

Mrs F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host, good breakfast. Very helpful in setting up trips and activities to do in Negril.
Stayed 3 nights in Jul 2022

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the seastar...its nestled in the west end..you can tell that the staff are treated well. Chris is a great owner and very helpful...i like tgat the gate is closed at night. Ive stsyed a couple times once with my daughters felt vey safe..i recommend this resort 100 percent
Stayed 8 nights in May 2022

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seastar is like a home away from home. Super friendly staff and owners, awesome food and drinks and a laid back vibe. Always enjoy my stays at Seastar Inn.
Stayed 6 nights in Apr 2022