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Reviews of Sandy Haven Resort

4 out of 5
Sandy Haven Resort
Norman Manley Boulevard, P.o. Box 3258, Negril, Westmoreland

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 718 reviews" "
Rating 8 - Good. 205 out of 718 reviews" "
Rating 6 - Okay. 57 out of 718 reviews" "
Rating 4 - Poor. 32 out of 718 reviews" "
Rating 2 - Terrible. 25 out of 718 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property! The rooms and hotel is very clean and the everyone was very nice and helpful!
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The two best things about Sandy Haven Resort are its location and the staff (outside of the beach bartenders). Geographically, this hotel is located in a great section of Seven Mile Beach. It's within walking distance to many of the larger and more popular resorts as well as a couple of great food spots. The staff are also very kind and helpful. Everything else about the hotel is pretty solid; clean (albeit slightly outdated) rooms, no pests, and easy beach access. The buffalo wings were not great but the mimosas and rum punches were good. Overall, I would stay here again but as a heads up to future guests, beware of one of the young bartender's scams. If you do not watch him make the drinks, he'll try to charge you (in cash) for double shots in single drinks that you didn't ask for. Would have reported it to the manager if I had more time but I had to leave for an event. Terrible on that bartender's part but hopefully one bad apple doesn't spoil the bunch here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property is the staff who work daily to provide excellent service to the guest from front desk staff, house keeper, food service staff, beach security and a special thanks to “Pops” and JD who help keep the guest from receiving excellent service! The room is nicely decorated however some amenities in the hotel such as the pool and hot tub area could use some TLC. TV in the room could also use some upgrade. The beach chairs and umbrellas are excellent and beachfront is amazing. My family will definitely consider going back to this property as we enjoyed our stay on our first visit in Jamaica 🇯🇲.
Stayed 7 nights in Apr 2024

10/10 Excellent

Michele Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay at Sandy Haven Resort. I was treated like a queen once again. The staff cared for me like family, Breakfast omelets and banana pancakes are outstanding and the lovely waitstaff even more so. As usual, Rohan, Pops, front desk, security, bartender and housekeepers were awesome. Chris is the best chauffer in all of Jamaica. Thank you all for the wonderfully peaceful stay.
Stayed 6 nights in Mar 2024

4/10 Poor

anastasia

Stayed 1 night in Apr 2024

10/10 Excellent

Eriberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and peaceful, workers are extremely friendly and nice. Will definitely stay there again.
Stayed 5 nights in Mar 2024

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service
Freindly staff and well maintained. Hard bed and shabby linens.
Stayed 7 nights in Mar 2024

10/10 Excellent

june

Stayed 6 nights in Mar 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service, amenities
4 th stay at this property , the hotel is slowly loosing it appeal , no property up grades slightly weathered
Stayed 4 nights in Mar 2024

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location , rooms
Stayed 3 nights in Mar 2024

10/10 Excellent

Chloe, Shakopee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy Haven is a nice place to stay on Seven Mile Beach it is conveniently located to many restaurants and other attractions. The staff is friendly and helpful. The rooms come with a mini fridge which was nice to have. The breakfast which is included is very simple fruit, toast, juice and a muffin. It was very tasty. I would recommend staying at Sandy Haven!
Stayed 7 nights in Feb 2024

10/10 Excellent

Brian John

Travelled with partner
Quite
Stayed 14 nights in Feb 2024

6/10 Okay

Angela

Travelled with family
Disliked: Staff & service
Room was very clean, shower was amazing. The management very nice but other than two wait staff remaining staff were unfriendly. Beach area, lounge chairs were a mess. Bar and staff were not prepared until after noon and were not friendly. We wound up going next door to sun beach and boat bar for drinks and food. I would not stay here again
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on 7 mile beach. Dining options & food quality. Soaker tub. Great mattress.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sandra

Stayed 2 nights in Jan 2024

8/10 Good

Jonathan

Stayed 7 nights in Jan 2024

4/10 Poor

Maria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Loved that staff, bedrooms are substandard. They upgraded us for two of the poor rooms. Property was lacking and needs to be refurbished.
Stayed 3 nights in Feb 2024

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with pristine beach area. Loved our quiet breakfast outside in the morning with the ocean view. Staff was super friendly. The rooms were clean and spacious, though the mattress was thin and firm. The meals at the beach grill and Bongos were great, the barbecue on the beach was OK.
Stayed 4 nights in Jan 2024

10/10 Excellent

peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property right in the middle of the 7 mile beach, great walks in either direction. Staff above and beyond friendly and helpful. Will stay there again, and soon!
Stayed 3 nights in Jan 2024

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third year at the Sandy Haven and we hope to return in the future. They make it easy to simply unwind and enjoy the beach and the country.
Stayed 4 nights in Jan 2024

10/10 Excellent

Antoine Jr

Stayed 7 nights in Jan 2024

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay at the Sandy Haven Resort and it never disappoints. Attentive staff, clean rooms and a great beach.
Stayed 2 nights in Jan 2024

8/10 Good

Jeffery

Travelled with partner
Liked: Staff & service
The staff is great. Many thanks to Andre; Chantal; Pops ; Ms Sinclair. The reception staff were very nice. The manager was always trying hard to make sure you were happy. All the staff were good. Can’t remember all the names. Room for improvements but a great time
Stayed 11 nights in Jan 2024

8/10 Good

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice and friendly staff!
Stayed 4 nights in Jan 2024

8/10 Good

Jeffery

Travelled with partner
Liked: Staff & service
The staff are excellent. Pops & Sinclair just awesome. Bar staff very good. Chantal in the mornings was always something to look forward to. Managers were good.
Stayed 14 nights in Jan 2024
Response from Sandy Haven Resort on 25 Jan 2024
Dear Jeffery: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

8/10 Good

Nancy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had an ocean view room but there were so many palms in the way that there was no view. Rooms are supposed to have safes but ours had been removed. The front desk was supposed to have a safe for use but they wouldn’t let us use it. Our room was clean and comfortable. Service was great. The beach is beautiful and area felt safe. Walkable to restaurants, bars and grocery.
Stayed 7 nights in Jan 2024
Response from Sandy Haven Resort on 25 Jan 2024
Dear Nancy: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

8/10 Good

Paola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property location is great . Rooms clean staff nice. I feel it needs a little freshening up. Overall nice..
Stayed 5 nights in Jan 2024
Response from Sandy Haven Resort on 25 Jan 2024
Dear Paola: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort Thank you for your kind feedback.

10/10 Excellent

Wyndel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace of mind...friendly staff...wish i could have stayed longer...
Stayed 2 nights in Jan 2024
Response from Sandy Haven Resort on 25 Jan 2024
Dear Wyndel: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort Thank you for your kind feedback.

8/10 Good

Bernard

Stayed 4 nights in Jan 2024
Response from Sandy Haven Resort on 25 Jan 2024
Dear Bernard: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

2/10 Terrible

anastasia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel has really fallen below standard. Tv did not work and a/c and fan did not work and nobody cared to rectify this for us nor had courtesy to update us on situation. Great shame as used to love staying here but this will be the last time
Stayed 1 night in Jan 2024

4/10 Poor

nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty but very very dirty bar. So filthy it smells like feces but it's just that they've never cleaned it. Almost smells like vomit. We mentioned it to them daily and still no one cleaned it. There's also no staff cleaning the beach area so there's trash and towels thrown everywhere that sits there all day, no one clears dishes when you eat. No service on the beach either.
Stayed 3 nights in Jan 2024

4/10 Poor

Donna

Travelled with family
Disliked: Property conditions & facilities
Very dissapointed! Television didn't work & eventually had to be switched out, mini fridge leaked, bathroom was not properly cleaned. The gazebos are nonfunctional, the beach umbrellas are molded and torn. The pool area needs a complete renovation. The property has potential but needs a lot of updating. The staff was friendly & helpful. A special thank you Sinclaire, Enrique & pops.
Stayed 6 nights in Dec 2023

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Small, quiet boutique hotel, staff are very friendly and room sizes are good. Lovely location right Negril’s white sand beach!
Stayed 6 nights in Dec 2023
Response from Sandy Haven Resort on 25 Jan 2024
Dear Natalie: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beachfront was great, the gym was not in full working Order. The place was beautifully and clean
Response from Sandy Haven Resort on 26 Dec 2023
Dear Joseph, thank you for your wonderful review, we enjoyed hosting you and is pleased you enjoyed your stay with us. We look forward to your return.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Sandy Haven Resort on 26 Dec 2023
Dear Brandon, thank you for your wonderful review, we enjoyed hosting you and is pleased you enjoyed your stay with us. We look forward to your return soon.

10/10 Excellent

Stachia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ToniChen on 18 Dec 2023
Dear Stachia:Thank you for your wonderful review, we enjoyed hosting you and are pleased you enjoyed your stay with us, We look forward to your return.

10/10 Excellent

David Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from ToniChen on 18 Dec 2023
Dear David:It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort Thank you for your kind feedback.

10/10 Excellent

L

Stayed 4 nights in Dec 2023
Response from Sandy Haven Resort on 25 Jan 2024
Dear L: It was such a pleasure hosting you for your beach vacation and delighted you chose us. We really want you to come back soon to enjoy more of our lovely resort. Thank you for your kind feedback.

8/10 Good

Jerome

Stayed 1 night in Dec 2023
Response from ToniChen on 18 Dec 2023
Dear Jerome:We so much enjoyed hosting you on your recent stay with us. Thank you for expressing so succinctly your positive review, it means allot to our staff and management. we await your return with pleasure.

10/10 Excellent

casandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Jamaica. We loved Sandy Haven. Edward helped us at checkin and he was AMAZING!!! We had a beautiful room and he provided many recommendations for food and entertainment. Doc took our luggage to our room and helped explain Isalnd life. The beautiful ladies that served our breakfast were hard working and very kind. We met many guests that have traveled here for years. They were fun and energetic. Food. Location. Beach. Shops. We will be back. WE LOVED EVERYTHING AND EVERYONE!!!
Stayed 2 nights in Dec 2023
Response from Sandy Haven Resort on 10 Dec 2023
Dear Casandra, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.

6/10 Okay

Yumiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sandy Haven Resort on 10 Dec 2023
Dear Yumiko, thanks for staying at Sandy Haven Resort. We appreciate the good review and happy that you had a good time. We look forward to hosting you again in the near future.

10/10 Excellent

Matt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. The staff is so great. They were there for anything we needed such as setting up taxis, airport transportation, water taxi to ricks cafe. They don’t have water sports on site but they may as well since anything you ask them for like paddle boards or catamarans, they will get them for you Will come back for sure.
Stayed 3 nights in Nov 2023
Response from Sandy Haven Resort on 30 Nov 2023
Dear Matt, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.

8/10 Good

Saika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rohan was helpful and upgraded our room which we appreciated and front desk (Edward and forgot the other lady’s name) answered our questions. Property lacks the following: ⁃toothpaste/toothbrush/slippers (basic necessities) ⁃ full length mirror ⁃ Tv and blow dryers did not work ⁃ pool was dirty/wasn’t cleaned frequently ⁃ WiFi could be stronger (took forever to load pages) Overall, the stay was okay but could have been better; definitely had high expectations. Frankly, next door at Coco Palm offered more and had a better vibe/energy (they always had music and always felt lively) and their breakfast was available until 11am (which is something we didn’t have at Sandy and always missed out on the breakfast since it was available until 10am only). The property does require maintenance as it’s a bit old so am hoping the owner takes the above into consideration.
Stayed 4 nights in Nov 2023
Response from Sandy Haven Resort on 30 Nov 2023
Dear Saika, thanks for staying at Sandy Haven Resort. It was our pleasure to host you. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.

8/10 Good

Jullian

Stayed 3 nights in Nov 2023
Response from ToniChen on 18 Dec 2023
Dear Jullian:thank you for taking the time to submit your amazing review, we appreciate your feedback and delighted you had a wonderful stay with us. looking forward to seeing you and yours again soon.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Negril
Stayed 5 nights in Nov 2023
Response from Sandy Haven Resort on 19 Nov 2023
Dear Darren, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.

8/10 Good

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sandy Haven Resort on 16 Nov 2023
Dear Sharonda, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.

8/10 Good

Natalie

Liked: Cleanliness, staff & service
I loved the size of the room and the view onto the beach.
Stayed 3 nights in Nov 2023
Response from Sandy Haven Resort on 16 Nov 2023
Dear Natalie, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.

10/10 Excellent

Mary

Stayed 6 nights in Oct 2023
Response from Sandy Haven Resort on 1 Nov 2023
Dear Mary, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.

10/10 Excellent

Staci

Stayed 3 nights in Sep 2023
Response from Sandy Haven Resort on 24 Oct 2023
Dear Staci, thanks for staying at Sandy Haven Resort. We appreciate the great review and happy that you had a great time. We look forward to hosting you again in the near future.