Private beach, beach bar
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Reviews of Negril Beach Club

3 out of 5
Negril Beach Club
Norman Manley Boulevard, Negril, Westmoreland

Reviews

6.8
Rating 10 - Excellent. 202 out of 818 reviews" "
Rating 8 - Good. 217 out of 818 reviews" "
Rating 6 - Okay. 186 out of 818 reviews" "
Rating 4 - Poor. 107 out of 818 reviews" "
Rating 2 - Terrible. 106 out of 818 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cheryl ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurant bar Beach and pool shopping
Stayed 13 nights in Apr 2024
Response from Valerie on 23 May 2024
Hi Cheryl annThanks for staying with us . We appreciate your feedback.

10/10 Excellent

CRYSTAL CARTER, ELLA J

Liked: Cleanliness
Stayed 7 nights in May 2024
Response from valerie on 20 May 2024
Hi Crystal,Thanks for your feedback. We appreciate your feedback.

2/10 Terrible

Autumn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room I got had an ac issue. It didn’t work well, which made us feel uncomfortable. We ended up leaving and getting a room at Tamboo. The staff were helpful, but it still just wasn’t comfortable.
Stayed 2 nights in May 2024
Response from valerie on 14 May 2024
notation made of your feedback.

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when I come too Negril, the staff is very friendly and helpfully, I aways look forward too my next visit. I usually walk into the town and back, but you can take a route taxi, the beach is a minute walk from you room
Stayed 4 nights in May 2024
Response from valerie on 13 May 2024
Thanks for staying with us. We appreciate your feedback.

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
apparantel the room was not cleaned well, the tv and internet was down, no one was around to assist. i paid for 2 nights and stayed a miserable one night. did not even bother to ask for a refund.
Stayed 2 nights in Apr 2024
Response from valerie on 7 May 2024
notation made of your feedback

6/10 Okay

LaKisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 22 nights in Apr 2024
Response from valerie on 2 May 2024
thank you for staying at the Negril Beach Club

10/10 Excellent

Taneisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok......i wanted a microwave tho
Stayed 2 nights in Apr 2024
Response from valerie on 2 May 2024
Thank you for staying at the Negril Beach Club.

8/10 Good

Terrian

Travelled with family
Liked: Cleanliness, amenities
Property was safe.
Stayed 3 nights in Apr 2024
Response from Valerie on 27 Apr 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and friendly staff whenever I’m in Negril this is where I book one thing they can improve on is newer towels and washcloths
Stayed 4 nights in Feb 2024
Response from valerie on 23 Apr 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is superb, the large beach, and the nice shade trees are wonderful!!!
Stayed 7 nights in Apr 2024
Response from valerie on 22 Apr 2024
Dear David,Thanks for staying with us, We appreciate your feedback.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2024
Response from valerie on 18 Apr 2024
Dear Vickie,Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Johnnie

Liked: Staff & service, amenities, property conditions & facilities
This may not be a 4 or 5 star resort.But they sure treat you as though you're at one when you're there. From the greetings from Joan,Nadine and Miss vivant making sure my every need was taken care of. And the star was Sandbox bar&Restaurant. You have to go meet Carlton!! He makes you feel like family!! And the food... you have to try brown stew red snapper and the callalo!! This is NOT the Hilton or the Hyatt but for me it was. Me soon come!
Stayed 6 nights in Apr 2024
Response from valerie on 16 Apr 2024
Thanks for staying with us, We appreciate your feedback

10/10 Excellent

Vickie Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from valerie on 15 Apr 2024
Hi Vickie,Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Beth

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Upon check in the ac did not work in the room. Couldn’t get a room on the ground floor due to an injury. Do not book grom them better off calling them directly and booking. I’ve been coming here many years and the other parts that have a different owner will accommodate you much better. It’s just this part booked through this site at THIS Location that do not provide adequate Service and air conditioning.
Stayed 2 nights in Apr 2024
Response from valerie on 15 Apr 2024
notation made of your feedback.

2/10 Terrible

Lansford

Travelled with family
Disliked: Amenities, property conditions & facilities
My room was old and needed repairs. No clean towels no customer service after 11 o’clock not even hunger hung up your clothes. Closet door was broken. One room key for two. guest.
Stayed 4 nights in Apr 2024
Response from valerie on 14 Apr 2024
notification made of your feedback

6/10 Okay

Joanne, conyers

My stay was average. I use to stay here every year for 15 years. This was my first time back in 10 years. The property has been sold and now has 3 different properties in one. The upkeep could have been better. The staff were friendly and helpful. No activities, the bar was barely open. The restaurant was good, but found out it was owned by another company as well. If you looking to hangout at the beach, it’s the perfect location.
Stayed 4 nights in Apr 2024
Response from valerie on 9 Apr 2024
Notation made of your feedback.

2/10 Terrible

Tammy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beach was amazing. The property was in desperate need of repairs. Big gap in door entry. Water pressure was like 3 streams out of the shower head. We stayed 8 nights. I was ready to leave after 1 night.
Stayed 7 nights in Mar 2024
Response from valerie on 9 Apr 2024
Notation made of your feedback.

10/10 Excellent

Gayann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how helpful the staff are on property.
Stayed 4 nights in Apr 2024
Response from valerie on 9 Apr 2024
Hi Gayann,Thanks for staying with us. We appreciate your feedback.

6/10 Okay

rachel

Liked: Staff & service
I booked for garden view and originally was given a room ground level in the parking lot with large trash cans couple doors down and there was no window covering in the bathroom. After complaints of how unacceptable the room was I moved to a much better room the following day. Unfortunately, I will not stay at this facility. However, the staff were really nice and accommodating. If it wasn’t for them I was going to cancel my stay and stay elsewhere.
Stayed 5 nights in Mar 2024
Response from valerie on 9 Apr 2024
Notation made of your feedback.

8/10 Good

Lourdes

Stayed 3 nights in Mar 2024
Response from valerie on 23 Apr 2024
Thanks for staying with us . We appreciate your feedback.

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff. Clean grounds and rooms. Large beach. Already booked for next year!
Stayed 7 nights in Jan 2024
Response from valerie on 31 Mar 2024
thank you for staying at the Negril Beach Club and your positive review, looking forward to seeing you again.

6/10 Okay

SUSAN

Liked: Cleanliness
Disliked: Property conditions & facilities
I have stayed here MANY times in the past and have Always loved it! This time i feel like the management was trying to scam me, telling me they didnt receive payment for the hotel from Expedia when i know it was paid because it already came out of my account. They told me they had no way of communicating with Expedia to find out on there end what eas going on and wanted me to give them my credit card. SCAMS...hopefully the owner looks into the people running the rooms! Everything else was great!
Stayed 9 nights in Mar 2024
Response from Valerie on 25 Mar 2024
Good afternoon Susan,We are writing to remind you that your expedia collect virtual card was not going through. This was brought to your attention in the office in the present of the two reservations officers. You suggested that the office be in touch with expedia. You stayed at the hotel for nine days and today March 25, 2024 expedia has just honored your virtual card . We here at Negril Beach club take great pride in been honest and providing good service. We take great offence to your comments.THANKS FOR STAYING WITH US AT THE NEGRIL BEACH CLUB. WE LOOK FORWARD TO SEEING YOU AGAIN.

4/10 Poor

Lorraine

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was not so much the property. It was the dingy, dirty looking, sheet, towel, and pillows cases. Old furniture. And false advertising on website.
Stayed 4 nights in Mar 2024
Response from valerie on 20 Mar 2024
notation made of your feedback.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m just going to say that we’ll be back soon.
Stayed 5 nights in Mar 2024
Response from Valerie on 16 Mar 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff was excellent. We loved the beach and ate lunch at the Sand Box cafe just about every day. Very good food and reasonable prices.
Stayed 7 nights in Mar 2024
Response from valerie on 25 Mar 2024
Dear Sarah,Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from valerie on 8 Mar 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

cathy caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have many good things to say about this property! I recently stayed here for the 5th time. However this time just a few disappointments. I rented a 1 bedroom apartment that could sleep 3 guests. I get the apartment so that for some of my meals I can cook in the kitchenette. I had 1 fork, 1 glass, no wine glasses, 1 plate, no spatula for eggs, no dish clothes. Being that these items have always been there in the past , that's what my expectation was. Also, No shower rug. I asked 5 times and upon my departure they finally showed up with it. That is a safety concern! the 1st few days I couldn't even get a lounge chair on the beach. They should have enough chairs for maximum capacity! They did have chairs available but for those of us that get quite bite up by the sand flea's this is not a good option as your feet rest in the sand and that's where the bites happen. After several days I was told by other guests that if I paid the lifeguard $20.00 he would make certain I had a lounge chair each day. That shouldn't be happening! Now the good stuff!. My room was nicely cleaned every day I requested it. The beach is great, big and cleaned each morning. The bartenders and really all the staff were always nice and did the best they could to meet our needs. I felt the property was safe and they have guards 24/7. I would stay here again, however they should tweek a few things.
Stayed 10 nights in Feb 2024
Response from valerie on 13 Mar 2024
notation made of your feedback

6/10 Okay

Alicia

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The unit is 104. It's clean but old with dark corners to turn as you walk the grounds to get from this Standard Room unit to dining/bar and beach. View/balcony is of the street entrance. No electric outlets in bathroom for hair dryer or flat iron or WaterPik. The unit is not worth more than about $60 per day. The front door is flimsy and unsecured. Looks like it was kicked in at one point-it is on a slant so bottom of the door has a gap between it and the door frame-lets in mosquitos. The door handle is a kitchen cabinet handle, has no weight, and the lock barely latches. It feels VERY unsafe! No instructions on how to use the safe, no iron and ironing board, a few wire hangers in closet. There is a mini fridge but no microwave! The restaurant menu is limited and there is no opportunity for fresh fruits and vegetables of the island to enjoy and not many fish options. Bottled water is scarce. Unit has no phone and so must call front desk/office from your own phone or walk to front desk. Each condo is individually owned so changing to a different unit is impossible. No info provided in the room about Wifi access/password which was EXTREMELY NECESSARY for me. I spent hours trying to find someone that had the Wifi password. Different units have different passwords and service. The room A/C unit is decent and ceiling fan. There are NO beach towels. There are only sheets on the bed-I get cold when sleeping.
Response from valerie on 26 Feb 2024
notification made of your feedback

10/10 Excellent

Elizabeth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2023
Response from valerie on 26 Feb 2024
thank you for staying with us. We appreciate your response

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great beach, only place with kitchenette, restaurant on property,
Stayed 4 nights in Feb 2024
Response from valerie on 23 Feb 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
staff is very welcoming. grounds are kept clean. beach area groomed. restaurant food is very good. wishing that the bar staff worked more efficiently, yes it is possible to take two beer orders at one time. working efficiently could save the server time and energy. go to the beer cooler once for two orders instead of back and forth.
Stayed 9 nights in Feb 2024
Response from valerie on 22 Feb 2024
Thank you for staying with ,we appreciate your feedback

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities
I like the place, staff was friendly and professional, especially (Nadine) my room was clean and tidy, i look forward to staying there again later this year.
Stayed 6 nights in Feb 2024
Response from valerie on 16 Feb 2024
Hi Dwight, thank you for staying with us, we appreciate your feedback. will pass your message to Nadine.

10/10 Excellent

Tonjola

Liked: Cleanliness, staff & service, property conditions & facilities
The beach chairs bar and restaurant could be updated a bit cleaner painted etc.
Stayed 2 nights in Feb 2024
Response from valerie on 16 Feb 2024
Hi Tonjola, thanks for staying with us. We appreciate your feedback

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed 5 days there. Excellent place to stay
Stayed 6 nights in Feb 2024
Response from Valerie on 11 Feb 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Marlene

Liked: Cleanliness, staff & service
The hotel is clean but our room was facing the street and extremely loud even with ear plugs, no wall separating balconies either.
Stayed 7 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Analyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us . We appreciate your feedback.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and good rooms! Clean!
Stayed 3 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great room
Stayed 6 nights in Jan 2024
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Pice and quite
Stayed 5 nights in Jan 2024
Response from valerie on 25 Jan 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
Will never stay there again.
Stayed 3 nights in Jan 2024
Response from valerie on 22 Jan 2024
notation made of your feedback.

8/10 Good

Devon

Travelled with group
Liked: Cleanliness, staff & service
It’s a great property and it’s right on the beach also with shopping and dining walking distance. The rooms needs upgrading however not terrible. The towels are old and discolored- they need to be changed. The best part is the location and beach.
Stayed 2 nights in Jan 2024
Response from valerie on 22 Jan 2024
notation made of your feedback.

6/10 Okay

Safiya

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from valerie on 22 Jan 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Robert

Liked: Amenities
I felt safe and comfortable. There was nothing I didn’t like.
Stayed 3 nights in Jan 2024
Response from valerie on 19 Jan 2024
thanks for staying with us. We appreciate your feedback

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay in the one bedroom apt
I LOVED the one bedroom apt. It has a patio accessible from the living room and bedroom, a kitchen, dining area and living room that is really beautiful for the cost.
Stayed 4 nights in Jan 2024
Response from valerie on 17 Jan 2024
thank you for staying with us. We appreciate your feedback

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from valerie on 8 Jan 2024
Thanks for staying with us . We appreciate your feedback.

8/10 Good

Aisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from valerie on 8 Jan 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Ravoris Q

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from valerie on 5 Feb 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hideaway and is very affordable. The wifi is terrible tho
Stayed 2 nights in Dec 2023
Response from valerie on 28 Dec 2023
Thanks for staying staying with us, we appreciate your feedback.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No WiFi in room! Staff is amazing, very friendly!
Stayed 9 nights in Dec 2023
Response from valerie on 28 Dec 2023
Thanks for staying staying with us, we appreciate your feedback.

10/10 Excellent

Randell

Liked: Cleanliness, staff & service, property conditions & facilities
Newly refinished
Stayed 14 nights in Dec 2023
Response from valerie on 28 Dec 2023
Thanks for staying staying with us, we appreciate your feedback.