Indoor pool

Reviews of Ramada by Wyndham Nashville/Music Valley

2.5 out of 5
Ramada by Wyndham Nashville/Music Valley
2420 Music Valley Dr, Nashville, TN

Reviews

5.6
Rating 10 - Excellent. 137 out of 1009 reviews" "
Rating 8 - Good. 193 out of 1009 reviews" "
Rating 6 - Okay. 194 out of 1009 reviews" "
Rating 4 - Poor. 202 out of 1009 reviews" "
Rating 2 - Terrible. 283 out of 1009 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Disliked: Staff & service, property conditions & facilities
This place needs to be updated!! The whole floor we were on and our room smelled horrible and the beds were horrible!! Thank goodness it was just for one night!! Holiday weekend so there was nothing else available! A seriously bad place to stay!!
Stayed 1 night in May 2024

10/10 Excellent

Priyank

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience !
Stayed 1 night in May 2024

2/10 Terrible

Karla, Henderson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I chose this location because it listed a shuttle service to the airport and an indoor pool. When I got there they said they have not had the shuttle service since covid and they have told Expedia to update their site. The pool was closed due to a maintenance issue. The room had bugs crawling on the floor and dresser both bed bugs and cockroaches. I had taken a shower and left my towel on the floor and there were bed bugs on it. It was very dirty and I was very disappointed. I do NOT recommend this location.
Stayed 1 night in May 2024

4/10 Poor

Greg

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s a wet stinking mess. Wyndom needs to tear it down and start over . It’s a great location, the building has had it.
Stayed 2 nights in May 2024

2/10 Terrible

Nestor

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about this place, it was an unpleasant nightmare to stay in this "Hotel"???
Stayed 3 nights in May 2024

2/10 Terrible

Mario

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel we’re ever stayed at. It’s so rundown and dilapidated. Our daughters cried because we had to stay at this hotel. The Expedia description and pictures are very misleading. I wish we could have gotten a refund. The breakfast was the worst, had to spend extra to eat at a restaurant.
Stayed 1 night in May 2024

2/10 Terrible

Alison

Terrible condition. Don’t be fooled that it’s a Wyndham property. They must have just purchased it. It needs a total renovation. It smells bad as soon as you walk in the lobby. It was the absolute worst hotel I’ve ever stayed in.
Stayed 1 night in May 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the pictures, dirty, old , out dated and just not worth the price or risk.
Stayed 2 nights in May 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The amount of mold that was under the mat in the shower was enough to cause someone allergic to mold to go to the hospital. They were also running a dehumidifier right outside our door so that tells you how humid the building is. The epa should be called.
Stayed 2 nights in May 2024

4/10 Poor

Gino, Collingwood

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is showing its age. Doors are all scuffed, missing mirror in the room, tv remote did not work, pool is under construction, limited breakfast options.
Stayed 1 night in May 2024

4/10 Poor

Marcio

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed, incredibly dirty chair inside the room. The fridge in my was so loud I had to use ear plugs. Ended up disconnecting the refrigerator, but then the noise of the ac unit took over. Smh
Stayed 2 nights in Apr 2024

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
Advertised a pool. Sign at front desk says pool closed for remodeling, False misleading advertising makes Expedia look bad also.
Stayed 1 night in Apr 2024

6/10 Okay

Erika

Travelled with family
Liked: Staff & service
The bed could have been better springs were loud
Stayed 1 night in Apr 2024

2/10 Terrible

david

Disliked: Amenities, property conditions & facilities
Pool building closed. First room was an absolute mess with garbage
Stayed 4 nights in Apr 2024

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy and not maintained
Stayed 1 night in Apr 2024

8/10 Good

David

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kasey

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very gross facility...pictures to follow
Stayed 1 night in Apr 2024

2/10 Terrible

Pam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not clean. Flooring had not been swept, pool was not open and is condemned. There is a sign warning of unsafe use. No staff around. Sheets had gum on them. No continental breakfast as advertised. Booked for 2 nights. The second night our keys wouldn’t work our room. Pus there was no hot water. This building is old and there are people just hanging around the outside. We felt unsafe here.
Stayed 2 nights in Apr 2024

4/10 Poor

Boomer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to book this stay kind of last minute. But honestly I regretted that when I arrived. I thought Ramadas or Wyndham hotels were supposed to be nice. This place has pictures on the site that are not totally accurate. The entire place looks like it been through a war. There’s pieces of ceiling that are rotted and falling or just hanging by a thread. No hot water in the shower. The hallways and doors all have had better days. The doors to the guest rooms don’t shut all the way so a drunken guest who’s room was nearby was able to get into my room then began yelling someone else’s name and asking why I’m in the room. I did get moved but that new room wasn’t any better. AND THERE IS NO SHUTTLE TO TAKE YOU TO THE AIRPORT
Stayed 3 nights in Apr 2024

6/10 Okay

Anthony

It was a challenge getting the TV in Room 114 up and running. It shouldn't be that difficult. Had to ask the staff for help twice. The breakfast was not appealing.
Stayed 2 nights in Apr 2024

6/10 Okay

Kendra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool has been down for the last 3 weeks, there some patching and repairs that need to be done in the lobby rooms, and hallways. Front desk woman was there to check in guest, thats it, she wouldnt even offer a smile.
Stayed 1 night in Apr 2024

4/10 Poor

Cynthia, Oak Harbor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs extensive maintenance from paint to carpet and even beds. Our beds made so much noise when you rolled over it wokes us all night long, the hair drier didn't work, ice machine was out of order, pool was closed, continental breakfast was the worst selection I ever had
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 2 nights in Apr 2024

6/10 Okay

Anzu

Stayed 5 nights in Apr 2024

2/10 Terrible

Patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In total disrepair. Needs a complete rehab:, repairs, painting, rug replacement, etc. This place was the worst place I have stayed at in years!! Even the continental breakfast equipment and ice makers were broken 😡!
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Stayed 1 night in Apr 2024

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in, they gave a me a room that wasn’t cleaned or ready, after bringing this to their attention they gave me another room. I ask to please send someone to clean the room, no one has come during my whole stay.
Stayed 2 nights in Apr 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Bruce, Fort Mill

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good fun vibe spacious fridge didn’t work I don’t care great experience.
Stayed 1 night in Apr 2024

8/10 Good

Tiffany

Liked: Cleanliness
The pool was closed
Stayed 2 nights in Apr 2024

8/10 Good

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service
Met expectations.
Stayed 1 night in Apr 2024

6/10 Okay

Julie

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Dining area not well kept, food offered was not available. Incleded in the cost of stay and not available. Ice machine was broken on room floor.
Stayed 2 nights in Apr 2024

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service
It needs new carpet and a paint job. Other than that it was fine. Our room was nice and clean. We parked in the garage with was very convenient to getting to our room. Had breakfast free. The pool wasn't working.
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all we did not stay @ the place because it was run down, Me & my Son did not stay! stop hear! Just the fact it had no pool it was closed down,Ice machine was broken down on our floor The guy @ the feont desk that you had to use the other ones on different floors. Ice machine was broke down just around the corner from our room! Guy @ the front desk said you have to go to the other floors. My son wanted to leave we left & did not stay No number to call or get a hold of someone there. I Book through Expedia lesson learned. Not to do this again..Truth fhe Hotel was a dump. Do not stay. Save your $ i left probably not get my $$ back! David A. Evansville,In. Save your Money!
Stayed 1 night in Mar 2024

2/10 Terrible

wes

Disliked: Cleanliness, staff & service, amenities
A sign on the window that said this property is unsafe..
Stayed 5 nights in Mar 2024

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door knob to the bathroom and the sink faucet was broken. Had to hold down the base of the fauct to turn it on. Walking down the hallway it smelt like you could get a contact high
Stayed 1 night in Mar 2024

2/10 Terrible

kiara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs made of metal no headboard gross eating area
Stayed 1 night in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Leah

Travelled with family
Disliked: Amenities
This was by far the worst motel I have ever stayed at! Mold, Room Odor, The doors were battered and the walls needed painting ! Awful- we didn’t facilitate anything because we prepaid !
Stayed 2 nights in Mar 2024

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property was in terrible shape. The building was literally falling down, part of the building was condemned while we were there . The promised was closed, the shuttle did not work, and the breakfast was sub standard
Stayed 3 nights in Mar 2024

2/10 Terrible

Darryl and Deb

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terribly run down. Almost beyond repair
Stayed 3 nights in Mar 2024

2/10 Terrible

Heather

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The facilities were dirty. Our room was supposed to be a non smoking room, it was not. The sofa bed had cigarette burns as well as rips and tears. In addition to the cigarette burns and rips and tears, the sofa was filthy. The bath tub had something disgusting caked onto the bottom of the tub in two different areas, and in the bedroom, there was a hole in the wall which was covered by the tv stand.
Stayed 1 night in Mar 2024

6/10 Okay

Matt

Liked: Staff & service
Disliked: Property conditions & facilities
Most everything is in severe need of painting or is overpainted. Very old property with little upkeep
Stayed 1 night in Mar 2024

2/10 Terrible

Darryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were terrible. The rooms need some maintenance. Squeaky beds. Fan in bathroom very loud they should supply ear protection.
Stayed 1 night in Mar 2024

10/10 Excellent

Dacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Susan

Stayed 1 night in Mar 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, reasonably priced, clean rooms, very comfortable bed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The streets and sidewalks were dirty.
Stayed 2 nights in Feb 2024