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Reviews of La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland

2.5 out of 5
La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland
2345 Atrium Way, Nashville, TN

Reviews

5.8
Rating 10 - Excellent. 206 out of 1084 reviews" "
Rating 8 - Good. 188 out of 1084 reviews" "
Rating 6 - Okay. 167 out of 1084 reviews" "
Rating 4 - Poor. 238 out of 1084 reviews" "
Rating 2 - Terrible. 285 out of 1084 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Alexandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was the only pro to staying here. Pool was closed, fitness room was sad looking, breakfast was minimal, carpets were dirty and halfway torn up through a holiday weekend, lighting was terrible in the room. Fit what they're charging I def would not stay again
Stayed 3 nights in May 2024

8/10 Good

Pamela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the little balcony off our room. Didn’t like the way the hallway carpet looked and smelled!
Stayed 1 night in May 2024

2/10 Terrible

Tamra

Travelled with group
They allowed ten people to reserve two rooms with a total of 4 double beds. Their solution was that 2 people ( 1 in each room) could sleep on the floor. There were no roll away beds available. The property was disgusting and smelled terrible. The pool was closed. Door handles were missing. But the real kicker was when we moved the dresser to make a bed in the floor there was a used bloody uncapped syringe. We left and are waiting on a refund. We were told the general manager would not take phone calls. We will never be back.
Stayed 1 night in May 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk was friendly and accommodating. The breakfast was typical of this type of hotel. The room was decent. The tub constantly ran slowly. The desk lamp was not functional. None of the exterior doors worked with the keycard and had signs on them apologizing for the inconvenience. The hallway carpets were super nasty, had bleached out spots and was totally missing in many places. Overall a very dirty experience.
Stayed 2 nights in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM

8/10 Good

Bhanu Prakash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

James

Disliked: Cleanliness, amenities, property conditions & facilities
It was somewhere to stay
Stayed 1 night in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was satisfactory
Stayed 1 night in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The ride should be on time
Stayed 1 night in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Natalie

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Joy B

Travelled with partner
Disliked: Property conditions & facilities
The only thing we didn’t like was the day before check out housekeeping was beating on our door telling us we had to leave, even though we were booked for another night. Then the front desk called telling us we had to leave but finally looked it up and saw that we were in fact booked for one more night.
Stayed 3 nights in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM

10/10 Excellent

Jonine

Travelled with family
Liked: Cleanliness, staff & service
This was a nice stay for the money. The breakfast was good 3 out of the 4 times we ate. The day that was not good, they didn’t have any orange juice, cranberry juice, or eggs. Which is understandable that they could have ran out of things, but this was early in the morning and we saw an employee walk out from the food prep area with eggs. When we asked if they were bringing out more eggs, she said no they didn’t have any.
Stayed 4 nights in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Malena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

James and amanda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t like that it was the wrong location our reservation was made at. I even called the day before, Friday to make sure it was the location by the Nissan stadium. I was told yes. I was also calling to verify the military discount which I did not get bc I reserved through Expedia and was told they could not adjust the price. I was so displeased with this experience with Expedia. The hotel was run down and in such bad shape. We had to actually be moved to a different room because the air did not work in the first room we were given. I will say the only good thing was the staff, they were helpful at getting us to a new room with air without delay.
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Thank you for staying with us and on the behalf of the hotel we truly we apologize for any inconvenience this may have caused you. We do realize that our hotel needs an upgrade which will happen in late fall of this year, but we truly appreciate that you continue to stay with us!Management

4/10 Poor

Nicholas, Corning

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i would not recommend a stay to anyone
Stayed 2 nights in May 2024
Response from General Manager on 7 May 2024
We do apologize for your experience here at this property. This is an older property that is getting renovated very soon. We really hope you will give us a chance in the future.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First night woke up to ants everywhere, got moved to another room and never got room cleaned the next 4 days. Hallway didn't even have carpet down. Place is a mess
Stayed 5 nights in Apr 2024
Response from General Manager on 7 May 2024
Thank you for your review and we do apologize for the inconvenience caused. However, when dealing with this type of issue it's best to address while on property. This is an issue that would have been handled appropriately. Again, we apologize about your room service and stay!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from General Manager on 7 May 2024
Thank you for your review!

10/10 Excellent

lisa

Stayed 1 night in Apr 2024
Response from Tiffany Hawkins AGM on 25 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Iris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and the washer the fitness room nor the pool worked nothing in properly works bad odor flees and I got bit in place when I said I wanted to be compensated they was rude and manager was arguing back with customers I think for the money I paid I think I should get compensated at least half of my money back I would not recommend no one to this dirty hotel there is no suites so that's a lie animals in property and lots of people were. Complaining and I think OSHA needs to investigate I still haven't received my 50$ they took which they said that my money would be on my credit by tonight need answers will be contacting my lawyer because I'm a senior and I got bit in the dirty hotel there complementary breakfast the employee don't use gloves and they put pork beef and turkey in same pan that unsanitary need something done
Stayed 3 nights in Apr 2024
Response from Tiffany Hawkins AGM on 28 Apr 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Jenna

Travelled with partner
Liked: Staff & service, amenities
Staff was extremely friendly and helpful, but the common areas werent very clean. But very close to the airport and convenient for a short stay
Stayed 1 night in Apr 2024
Response from Tiffany Hawkins AGM on 29 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us was to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

10/10 Excellent

Wynndy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the airport and I use the shuttle service. It was great the desk staff each night I checked in we’re very helpful, friendly and professional.
Stayed 1 night in Apr 2024
Response from Tiffany Hawkins AGM on 27 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Tracy

Front desk staff was very friendly and helpful!
Stayed 1 night in Apr 2024
Response from Tiffany Hawkins AGM on 19 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

6/10 Okay

Hannah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Run down property, no baby crib as advertised, wonderful staff
Stayed 1 night in Apr 2024
Response from Tiffany Hawkins AGM on 19 Apr 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Divonti

Liked: Property conditions & facilities
It’s creative
Stayed 2 nights in Apr 2024
Response from Tiffany Hawkins AGM on 13 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with the room
Stayed 3 nights in Mar 2024
Response from Tiffany Hawkins AGM on 13 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

4/10 Poor

Sonya

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need a good flip especially the carpets. Holes in wall
Stayed 1 night in Mar 2024
Response from Tiffany Hawkins AGM on 13 Apr 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tiffany Hawkins AGM on 5 Apr 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Leila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! This hotel is unsafe, and a biohazard. Had what appears to be a huge blood stain in the carpet. Dirty bed linens and reeked of cigarette smoke. Please run!
Stayed 1 night in Mar 2024
Response from Tiffany Hawkins AGM on 5 Apr 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tiffany Hawkins AGM on 5 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Marian, Tiptonville

Stayed 1 night in Mar 2024
Response from Tiffany Hawkins AGM on 19 Apr 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet missing in areas of 5th floor hallways
Stayed 2 nights in Mar 2024
Response from GM on 26 Mar 2024
Thanks for your feedback. We are aware of the missing carpet and plan for upcoming renovation here soon. We apologize for the inconvenience. Thanks

2/10 Terrible

Hanna

Disliked: Cleanliness, property conditions & facilities
Unfortunately, the internet was down so the check in process took a lot of time. Out of your control, but still sucked. We get into the room and it smells like someone sprayed a can full of axe to cover up some other smell. The balcony door was ajar and didn’t lock, the carpet was disgusting and so was the hallway. I was so disappointed that we ended up staying at another hotel down the road a bit. For the same price we got a much better room experience. Unfortunately, that meant we had to pay for 2 rooms since we couldn’t get our money back.
Stayed 2 nights in Mar 2024
Response from GM on 25 Mar 2024
Thank you for your review, however I do apologize for the inconvenience. We are looking to renovate soon and we do realize this is an older property that face many challenges. We hope you will come back in the future to give us another chance to make things right!General Manager

2/10 Terrible

Tkwondra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but I was charged on my debit card for 5 nights when i only staying and prepaid for two. Supposedly when i checked in the internet was down and could not charge my card so i was told to come back down stairs the next morning to complete the computer aspect of the checkin process. So I did. Well, when it was checkout time on Sunday my card had benn charged for a total of 5 nights and we only stayed the weekend. They said it would be refunded but that has yet to happen and WHY would you charge my card for 5 nights anyway??????! This was so unprofessional and legal action will be taken.
Stayed 2 nights in Mar 2024
Response from Tiffany Hawkins AGM on 25 Mar 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Brooke

Travelled with group
Disliked: Cleanliness, property conditions & facilities
There was blood stains in my room and the wster preasure sucked along with no hot water the first day we checked in.
Stayed 2 nights in Mar 2024
Response from GM on 21 Mar 2024
Thank you for your feedback. I apologize for the red stain that is clearly not blood. Upon me cleaning, we know blood turns brown however this stain will not budge. Also the company was here to fix the water issue and trying best as possible. Letting management know would have been great as I would have moved you to another room and also lowered your rate for the inconvenience of your stay! This property is very old and due for renovation which will take place very soon! Again, I do apologize Thank you

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and accommodating.
Stayed 1 night in Mar 2024
Response from Tiffany Hawkins AGM on 12 Mar 2024
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. A (receptionist) went above and beyond for us during our stay.
Stayed 2 nights in Mar 2024
Response from Tiffany Hawkins AGM on 8 Mar 2024
Thank you for letting us know about your experience. We look forward to seeing you during your next visit.

8/10 Good

Jon

Stayed 3 nights in Feb 2024
Response from Tiffany Hawkins AGM on 25 Mar 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Trevor

Stayed 2 nights in Feb 2024
Response from Tiffany Hawkins AGM on 25 Mar 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jill, WATTSBERG

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Said they were putting a “hold” on my credit card but that’s not true. They actually charge your card and you wait 2 weeks to get it returned and they only did it after I threatened to place charge back on the entire bill as I was fraudulently charged.
Stayed 3 nights in Feb 2024
Response from General Manager on 28 Feb 2024
I do apologize you feel this way. No one at this property done anything fraudulent. You have to realize that when money is returned, it's up to your bank to release those funds. I'm pretty sure no one here would want to face jail time dealing with a guests cc card. Upon looking at your reservation funds were released. Thank you!

10/10 Excellent

Melissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool
Stayed 2 nights in Feb 2024
Response from Tiffany Hawkins AGM on 4 Mar 2024
Thank you for taking the time to tell us about your experience I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. We look forward to your futures stays with us.

8/10 Good

Jean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Feb 2024
Front desk check in/out was slow. Need two people working the desk in the mornings and evenings. I hung around Sunday morning waiting for a hot breakfast only to find out it was continental on Sundays. Not sure how I missed that, but I could have been on the road way before I was. Hotel is under construction so there was one entrance only which was a HUGE inconvenience at night in the rain. Just be mindful of that if you book at this time. Staff was friendly and the price is reasonable for the location. Room was clean and smelled clean. Towels were nice...AND the tub drained just fine (always gross when it doesn't!) All in all I would recommend if your looking for a clean nights stay at a reasonable price.
Stayed 2 nights in Feb 2024
Response from Tiffany Hawkins AGM on 4 Mar 2024
Thank you for taking the time to tell us about your experience. I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Denise, Skowhegan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly. First rooms keys nor the tv worked. Moved us to a different room and it was really noisy with traffic. The tub has a constant stream of water coming out. Not a dribble. Between a hat and the traffic, I don’t think we would be back at this location. It’s clean but needs a LOT ofmaintence and updated.
Stayed 1 night in Feb 2024
Response from Tiffany Hawkins AGM on 4 Mar 2024
Thank you for taking the time to tell us about your experience. We are currently undergoing renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Khatijeh

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Tiffany Hawkins AGM on 21 Feb 2024
Thank you for reaching out to us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Jeanette

Stayed 1 night in Feb 2024
Response from Tiffany Hawkins AGM on 25 Mar 2024
Thank you for taking the time to tell us about your experience It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tiffany Hawkins AGM on 21 Feb 2024
Thank you for reaching out to us. We are pleased that you enjoyed your stay with us. We look forward in seeing you again.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from General Manager on 9 Feb 2024
Thank you for choosing to stay with us and we hope to see you back!!

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible facility overall! My room was dirty with trash from the previous party. The corridor area smelled like dog piss, weed and ammonia. There were blood like stains all over and the water in the tube wouldn’t shut off. The staff were very professional and friendly in light of the situation. I will never stay their again when I travel to Nashville.
Stayed 3 nights in Feb 2024
Response from Tiffany Hawkins AGM on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I gave this pet friendly hotel one star less because even though there were many exterior doors near my room, the only door that the key card would open was the front entrance. Not very convenient when loading the car or taking the dog in and out
Stayed 1 night in Jan 2024
Response from Tiffany Hawkins AGM on 7 Feb 2024
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Quiet area. Staff was great.
Stayed 3 nights in Jan 2024
Response from Tiffany Hawkins AGM on 7 Feb 2024
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nikki on 23 Jan 2024
Thank you for your feedback and choosing LaQuinta as your choice to stay with! Hope to see you again.Thanks