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Reviews of Holston House Nashville, in The Unbound Collection by Hyatt

4 out of 5
Holston House Nashville, in The Unbound Collection by Hyatt
118 7th Avenue North, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 925 out of 1318 reviews" "
Rating 8 - Good. 227 out of 1318 reviews" "
Rating 6 - Okay. 94 out of 1318 reviews" "
Rating 4 - Poor. 37 out of 1318 reviews" "
Rating 2 - Terrible. 35 out of 1318 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 26 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Stacey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to broadway without the noise. Very clean. We will be back!
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 25 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 25 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Nick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fantastic choice for anyone exploring downtown Nashville. Everything is within walking distance, which is super convenient. The staff are really friendly and always ready to help, and the hotel bar and restaurant are great spots to unwind. While the room was a bit on the small side but clean and cozy. Since we didn't spend much time in the room anyway, the size didn't bother us. The bed was comfortable, and the bathroom counter had plenty of space for my wife to get ready without any issues.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 22 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location!!! Just a quick walk from Broadway. The staff were wonderful, the rooms were clean and quiet. I will definitely stay here again!
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 22 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!! So gorgeous , very clean , updated, beds are super comfortable
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 20 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

6/10 Okay

Robert

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
It is a beautiful place with an amazing vibe and nicely located; however it’s being staffed and run (at front desk by 20 yr olds). They give you luggage tags but then offer you other peoples bags or can not find yours this happened to us and two families we traveled with. Also one late night we ordered pizza and they just left it at front desk with no one attempting to call us or bring it up to our room. I expected this heightened hotel to have more of a white glove service. Food next door and staff were amazing and all bar staff at bar was great!
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 22 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Shala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 22 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, couldn’t recommend enough. Favorite hotel in Nashville.
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 20 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

4/10 Poor

Christine

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Horrible customer service
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 22 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, great walking distance to broadway. Loved the boutique vibe! Would stay here again.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 22 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

6/10 Okay

thomas

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 18 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

4/10 Poor

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I called the front desk for extra face cloths. They never delivered. They charge my credit card for a room smoking fee, I don’t smoke nor did my guests smoke. So the charges were unwarranted.
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 18 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Hugo

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Accessible to downtown
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 18 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Yinzhu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 18 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

2/10 Terrible

Harold

Travelled with family
We were not able to stay at this property they moved us to a different hotel much less quality than we expected. Would not rate them very high because of the fact that they could not accommodate us after we had made our reservations nearly 7 months ago.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 18 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

6/10 Okay

Kathy

Travelled with family
Disliked: Staff & service
Room had just been cleaned tho we arrived late 5:30. Room was dark and depressing as was hotel. Parking was stupidly overpriced to drive my car 20 ft from where I was standing. Highway robbery. Check in woman seemed distracted and not invested in her job. Don’t think I’ll be back.
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Sierra Luna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of how close to Broadway it was. We certainly chose right!!! Upon arriving, the valet were sooo friendly and helpful, and the check in staff was the same. We shared my fiancée and I are here to celebrate our engagement, and when we returned after a day out and about our room had some dessert, a handwritten note and a bottle of champagne waiting for us to congratulate us! It was so heartfelt and sweet- anice and beyond!!!! The rooms are so clean and eclectic, as well as the remainder of what we’ve seen of the hotel so far. We still have yet to checkout the pool and gym, but based on everything else I’m sure it will be amazing! Thank you Holston House!!!!
Stayed 4 nights in May 2024
Response from Maryna Biedunkova on 26 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Luz, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 2 min walk to the strip. Staff was friendly. Room was clean and roomy. Will come back!
Stayed 2 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

2/10 Terrible

Anna

Disliked: Staff & service
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location! This hotel was close to everything especially if you’re going to the Bridgestone arena for a concert. The room was cozy great beds pillows and more importantly it was very quiet. Will definitely stay here again.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

ishtar

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

6/10 Okay

Blain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very close to Broadway and within decent walking distance for Broadway night life. Roof top pool and bar are a great time for a large group of people. King rooms are smaller but decent room for just sleeping.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Lori, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to broadway so you can walk!
Stayed 2 nights in Jan 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Convenient to downtown. Clean room and nice staff.
Stayed 2 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We received a call two hours before we were arriving to tell us they were canceling our reservation due to repairs. They arranged for another hotel that was far below standard. Bad experience.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

8/10 Good

Courtney

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 14 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Bruce

Travelled with group
Liked: Amenities, property conditions & facilities
Great place to stay and not noisy!
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 9 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location , right around the corner from Broadway and walkable to Nissan Stadium. Good snack selection in the lobby. The front desk staff was very nice, allowing for a later checkout for $50 since we had a late flight. I also liked the fact that you need your room key in the elevator to access your room and well as get into the hotel at night. The rooms are average but have everything you need ( very nice shower heads). What was very concerning to me was that a staff member tried to open our door without knocking while the Do Not Disturb sign was out front. It was not the cleaning crew but a male staff member. Our security lock was on so he walked away. When I confronted him he said he wanted to see if anyone was still there . Completely inappropriate and I wonder if this is standard practice at this hotel.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 10 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a lot smaller than pictured but very clean and updated nicely! Staff were very helpful and knowledgeable. It was right close to Broadway, a 2 minute walk. I would definitely recommend this hotel
Stayed 4 nights in May 2024
Response from Maryna Biedunkova on 7 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Krzysztof, LEVITTOWN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buitifful hotel.
Stayed 2 nights in May 2024
Response from Maryna Biedunkova on 7 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

10/10 Excellent

Layla Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best location!!
Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

2/10 Terrible

matthew

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So they were late checking us in due to cleanliness. Told us they couldnt do anything about it. When we finally checked in they made us call for ice instead of having a machine and when we called 20 times nobody answered and i had to go to there bar to ask the bartender for ice. Im guessing cause they were telling every check in they cant check them in they neglected the phone calls from there customers, toilet was running all night and the bathroom light didnt work to see to use the bathroom or to shower. We had to constantly wait on the valet service to get into our car. They missplaced our luggage when they held it for us cause they couldnt check us in.
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Cristina

Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 26 May 2024
Thank you so much for sharing your voice about your recent stay with us at the Holston House Nashville! It was a pleasure to host you and we are thrilled to hear that we hit the right notes. We can’t wait to welcome you back!

4/10 Poor

Courtney

Disliked: Cleanliness, amenities, property conditions & facilities
First room was filthy so they moved us to a new room which was not much better and was right outside the elevator so it was incredibly noisy all night. They overcharged for drinks that we paid cash for but they charged to the room. I have pictures of the dirty sheets.
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and it was so close to everything we wanted to do & see
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Cassandra

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property is nice and clean. My friend's room and others AC didn’t work. They double charged me for my room and I had to call Expedia to get a refund. Management doesn’t seem to know what they are going. I wouldn’t stay here again.
Stayed 4 nights in May 2024
Response from Maryna Biedunkova on 22 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

4/10 Poor

DORIS

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning unit was noisy, sheets were dirty, limited choices of alcoholic beverages at the bars, lighting in rooms was awful.
Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and fanastic location.
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

6/10 Okay

Lisa J

Travelled with partner
Liked: Staff & service
Disliked: Amenities
If we ever return to Nashville, we will choose a different hotel to stay at. Limited alcohol choices, limited dining, room very small.
Stayed 4 nights in Apr 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!

10/10 Excellent

Tammie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, beautiful hotel and perfect location!
Stayed 3 nights in May 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

Helen Marie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fabulous feel! A bit nostalgic and beautiful updating! Pool on the roof with some quiet seating spaces FABULOUS! * Liquor and juice were not stocked and not all prices were available.
Stayed 1 night in May 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool on the roof is wonderful and the staff was amazing. So much fun!
Stayed 5 nights in Apr 2024
Response from Maryna Biedunkova on 2 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and location!
Stayed 4 nights in Feb 2024
Response from Maryna Biedunkova on 2 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

8/10 Good

dawn

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
room was very nice, shower was awesome. it did seem like the staff was new (in training) but they were very friendly.
Stayed 1 night in Apr 2024
Response from Maryna Biedunkova on 2 May 2024
Thank you so much for sharing your voice about your recent stay with us at Holston House! We were so glad to have you and are thrilled to hear that your experience hit the right notes. We can’t wait to welcome you all back to the heart of Nashville for a future stay!

6/10 Okay

Tricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and location were great. The hotel room was wonky though. There was a loud sound that I think was in the pipes. Each night it sounded like someone was coming through the door. I thought I was losing it until someone in the elevator made the same comment. There was a weird rack in the shower that wasn’t good for holding a towel or shower stuff and I spent the weekend trying to determine its role. Lastly, there was a rolling table that was a “desk” and I get it, it’s a small space and you’re trying to accommodate everyone’s needs but it was another unnecessary thing that really was just in the way.
Stayed 4 nights in Jan 2024
Response from Maryna Biedunkova on 6 May 2024
Thank you so much for sharing your voice about your recent stay with us. We are sorry to hear that some aspects were not in tune with the level of care and hospitality that we pride ourselves on curating We would love to speak with you about your experience in order to improve upon our service in the future and hope to be able to welcome you back in the future for a better experience. Thank you again for your time!