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Reviews of Hampton Inn & Suites Nashville-Green Hills

2.5 out of 5
Hampton Inn & Suites Nashville-Green Hills
2324 Crestmoor Rd, Nashville, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 380 out of 517 reviews" "
Rating 8 - Good. 104 out of 517 reviews" "
Rating 6 - Okay. 24 out of 517 reviews" "
Rating 4 - Poor. 6 out of 517 reviews" "
Rating 2 - Terrible. 3 out of 517 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Will be back
Stayed 1 night in Apr 2024

4/10 Poor

John

Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many options for dining and shopping nearby. Very clean hotel with great breakfast options. Will definitely stay here again when we're in the area!
Stayed 1 night in Apr 2024

10/10 Excellent

TAE MI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Stayed 3 nights in Mar 2024

10/10 Excellent

nick

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Bronxville

Travelled with family
Our room was spacious and comfortable. Construction next door only occasionally bothered us. Breakfast was excellent one day , good enough two days and not good at all the fourth morning. The staff, including the breakfast cook, were very, very friendly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Eddie

Travelled with partner
Nice and clean and very quitr
Stayed 2 nights in Jan 2024

10/10 Excellent

griet

Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained, staff was very helpful, breakfast was great, fireplace was nice, great location next to Greenhills Mall and central Nashville. No excuses, just quality hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nashville Tour 2024
We would recommend this hotel to our friends. usually a short drive to the places we wanted to visit (15 to 20 minutes). It is in an excellent community.
Stayed 4 nights in Jan 2024

10/10 Excellent

BLAIR

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great relaxing two night stay. Staff were fantastic and the services exceptional. Glad we stayed with on New Years.
Stayed 2 nights in Dec 2023

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nashville trip
Lovely facility, well kept, great staff. And the Christmas decorations were gorgeous. Would stay again for sure.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah, Tahlequah

Liked: Cleanliness, staff & service, property conditions & facilities
Since I walk with 2 canes, the staff when we arrived told us about the basement parking. Much easier than regular parking
Stayed 3 nights in Nov 2023

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel for our Nashville trips! It is so convenient to any west Nashville destinations. Great hotel!
Stayed 1 night in Nov 2023

8/10 Good

Veronika

Liked: Amenities
I liked the location, guest services, breakfast, and parking. I was disappointed about being woken up Friday and Saturday morning at 7 am because of the construction behind the building.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary Trudeau

Very welcoming staff, rooms were clean and well appointed. Great location
Stayed 2 nights in Oct 2023

6/10 Okay

michael

Travelled with partner
Good location near Green Hill Mall Bed wasn’t very comfortable The AC unit was loud with an annoying rattle Free breakfast was worth about what it cost No bar Will stay somewhere else next time
Stayed 1 night in Sep 2023

10/10 Excellent

DOROTHY, Chipley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing, staff very helpful when questions were asked.

8/10 Good

Kenneth, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Juanita

Travelled with family
Liked: Amenities
Would stay here again, close enough to to get to any of the venues but not right down town. Friendly staff, clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault the actual hotel, staff or any of the facilities. Room spacious and beds extremely comfortable. Breakfast was plentiful and served in a lovely relaxing atmosphere. Staff very helpful and kind. Plenty of free parking on site and near shopping mall with restaurants. Only a 20 min drive into the centre of Nashville itself. Stunning area nearby - Belle Meade - well worth a drive or walk by to see the beautiful homes. Only a 25 minute drive in other direction to the Loveless Cafe too - now that’s certainly worth a visit. Just check out if the building work right next to hotel has finished before you book as this was extremely loud and started at 7:00 every morning. Not hotel’s fault but was still a negative. Would DEFINITELY recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great service!
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Amazing stay. Great location . Beautiful hotel. Near Bluebird Cafe. Nice Pool. Friendly atmosphere. Very safe.
Stayed 3 nights in Jul 2023

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Friendly staff. Convenient to downtown. Very clean and quiet.
Stayed 1 night in Jul 2023

10/10 Excellent

Scott P.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and management were SUPERB! EXCELLENT ROOM, EXCELLENT EVERYTHING!! VERY PLEASED!!
Stayed 1 night in Jul 2023

8/10 Good

Lauren

Stayed 2 nights in Jun 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend.
Stayed 1 night in Jun 2023

10/10 Excellent

Mimi

Stayed 2 nights in Jun 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Nice hotel! Well kept. Clean. Our thermostat wasn’t working properly….. it was something we didn’t address with staff it was just kind of an annoyance. I would still stay at this location again.
Stayed 2 nights in Jun 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great service. Would stay again.

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Halle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is quiet, but there is a nice mall next door and plenty of restaurant options as well, all within walking distance. The staff was very friendly, especially the woman serving breakfast on Saturday morning.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hofel
Staff was so helpful during recent cold snap! Helped this old lady walk down 3flights of stairs when power went out!
Stayed 3 nights in Dec 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff.
Stayed 1 night in Dec 2022

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Getaway Spot!!
Excellent service, staff, location, amenities.....a PERFECT place to stay....Feels like home but with all the perks!!
Stayed 3 nights in Oct 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in Nashville
One of the best hotels that I have stayed at in a long time. I have visited here twice and been very impressed both times. Highly recommend.
Stayed 3 nights in Oct 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Oct 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking, nice breakfasts with a number of good options, easy to find hotel in good location near a number of good restaurants, and easy to get to downtown Nashville and VANDERBILT U. Hotel was reasonably priced.
Stayed 2 nights in Oct 2022

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall this was a nice hotel. For the price I would have thought a few improvements would have helped out stay. There needs to be more shelve space around the bathroom sink. It was very limited. Trash cans very too small. That was very inconvenient. Pillows on bed were too small. Hotel is nicely decorated, staff were helpful and friendly.
Stayed 2 nights in Oct 2022

10/10 Excellent

TOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friendly. Property was very clean. Liked location and proximity to Green Hills mall.
Stayed 3 nights in Sep 2022

10/10 Excellent

Peggy

Stayed 1 night in Sep 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to enjoy Nashville from a distance.
Great location within a few minutes of downtown but away from the fray. Quiet out of the way. Walking distance to the Bluebird Cafe. Shopping mall. The pool area is nice. Friendly staff, good breakfast.
Stayed 3 nights in Sep 2022

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service
Cost was down side!
Stayed 1 night in Sep 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The hotel is very clean, excellent room with very comfortable bed, lots of room, 2 TVs, new shower/vanity, convenient fridge/freezer, free breakfast, great location, wonderful employees. My husband unknowingly dropped his credit card & debit card in the hall and one of the employees found and returned it to him -(we were very thankful for his honesty and help!) The front desk employees were so very nice and suggested places to visit. Travelling to downtown was really close and allowed us to avoid staying right in the crazy busy area of Broadway, but only drive for 10 mins to get to places we wanted to see (and avoid paying $25-$40/day to park since parking is free at this hotel. We would definitely book here again.
Stayed 5 nights in Sep 2022