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I will definitely be staying here again! The staff is lovely and kind. The dining options were extremely convenient. While this location can be busy, it felt very safe and quiet at night. I can't wait to return!
Adaly
Stayed 2 nights in May 2024
Response from David James on 28 May 2024
Thank you for your feedback, we look forward to welcoming you back in the near future.
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
Thank you for sharing your feedback with us. We apologize that the rooms did not meet your expectations as advertised. Your experience is important to us, and we take your concerns seriously. Please reach out to us directly so we can address this issue and ensure a better experience for you in the future.
fun place for a girls weekend! only complaint - sell diet coke !
Stacey
Stayed 3 nights in May 2024
Response from S. Hamilton on 26 May 2024
Thank you so much for choosing our venue for your girls' weekend and for taking the time to share your feedback! We're thrilled to hear that you had a fun time with us. We appreciate your suggestion about offering Diet Coke and will certainly consider it as we strive to improve our offerings. Your comfort and satisfaction are our top priorities. We hope to welcome you back soon for another enjoyable stay!
Thank you for your kind words! We're delighted to hear that you had a wonderful stay with us. It's our pleasure to provide you with a memorable experience, and we look forward to welcoming you back again soon.
6/10 Okay
Richard
22 May 2024
Disliked: Cleanliness
This property is not of the same quality as the Graduate hotel we have stayed at in Knoxville. We were pleased that upon arrival early, we were able to be given a room before normal check in time. We were unable to use the rooftop bar as they were having a private event. Our room was not as clean as expected. There was a clothing item still hanging on a lampshade. The Duat ruffle around the mattress had stains all over it. We were finally able to go to the rooftop bar around 9 o’clock the night we were there. We ordered two glasses of red blend wine. The bartender had to go ask someone what the red blend was. Valet parking is $55 per day and Valet parking is your only option. I would not recommend this hotel to any of my friends. There are many other options to stay in Nashville.
Richard
Response from S.Hamilton on 25 May 2024
We appreciate your feedback regarding your recent stay. We're pleased we could accommodate your early arrival but deeply regret any disappointments you experienced during your time with us. Your concerns regarding cleanliness and service have been noted and will be addressed with our team. We apologize for any inconvenience caused and hope to have the opportunity to better serve you in the future.
Thank you for your recent feedback. We look forward to welcoming you back in the near future.
6/10 Okay
sarah
Travelled with group
20 May 2024
Liked: Cleanliness, staff & service, amenities
The property is adorable and everyone working the front desk /doors was so friendly! We had a blast each night at the critters speakeasy having karaoke in the hotel after coming in from an evening out is an incredible touch. Only disappointments were we were unable to use the roof pool as outside people are able to make reservations and it was completely booked. Our room also had a very musty smell to it and the first night/day housekeeping slipped our room.
sarah
Stayed 3 nights in May 2024
Response from David James on 21 May 2024
Thank you for your recent feedback. I apologize for the lack of service along with the issue in the room. We will definitely pass on this feedback to the proper manager and address the room.
Thank you for sharing your feedback! We're thrilled to hear that you found our hotel bright and fun. Creating a vibrant atmosphere is something we strive for, and it's wonderful to know that it resonated with you. We hope to welcome you back for another enjoyable stay soon!
We're delighted to hear that you had a super fun time during your stay with us! Creating great memories for our guests is what we aim for, and it's fantastic to know that we hit the mark. Thank you for your enthusiastic feedback, and we hope to have the pleasure of welcoming you back for more fun-filled experiences in the future!
This is our second time staying here and we love it very much!
Tania Claudia
Stayed 1 night in May 2024
Response from Anna on 16 May 2024
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
Needs to improve breakfast and dinning services! Room services never put water in the room, I need to be asking front desk. The restaurant on the rooftop is not accessible to hotel guests.
Zobeida
Stayed 4 nights in May 2024
Response from David James on 16 May 2024
Thank you for your recent feedback from your stay. We look forward to welcoming you back in the near future.
We're thrilled to hear that we exceeded your expectations! Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in delivering just that during your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit in the future.
We stayed at the Graduate for the first time during our daughter’s graduation weekend. I can’t wait to come back to this beautiful hotel. So sorry I did not stay here sooner! The staff are incredible and friendly and do their best to accommodate your needs.
HEATHER ANNE
Stayed 3 nights in May 2024
Response from David James on 13 May 2024
Thank you for your recent feedback, we look forward to welcoming you back in the near future.
The elevator is nuts!
The inconsistency with entry to the rooftop bar was also annoying. Sometimes you needed your license , sometimes not.
Douglas
Stayed 3 nights in May 2024
Response from David James on 10 May 2024
Thank you for your recent feedback from your stay, we look forward to welcoming you back in the near future.We will pass on your feedback to White Limozeen.
The staff here, from the valet {Omari} to the front desk, to the housekeeping were our favorite part! They were all so friendly, accommodating and helpful. The hotel in itself is literally the perfect “girl’s trip” hotel with its country chic meets shabby chic decor/ vibes. Loved our stay.
Teresa
Stayed 2 nights in May 2024
Response from Anna on 7 May 2024
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
We're delighted to hear that you enjoyed the eclectic decorations during your stay! Creating a unique and visually appealing atmosphere is something we take great pride in. Our team works hard to curate an environment that reflects our personality and enhances the overall guest experience. Your appreciation means a lot to us, and we hope to welcome you back soon for another memorable stay!
6/10 Okay
Beth, Midlothian
Travelled with partner
4 May 2024
Liked: Cleanliness, staff & service
Wouldn’t go back. Nothing was terrible however, we didn’t get the room we reserved, only one elevator was working so long waits to go up and down and it was very crowded so long waits for a coffee or valet.
Beth
Stayed 3 nights in Apr 2024
Response from S. Hamilton on 5 May 2024
We are sorry to hear about the inconveniences you experienced. Your feedback is valuable to us, and we'll work to address these issues. We hope to have the opportunity to welcome you back in the future for a better experience.
We really loved the charm of this wonderful hotel but we're slightly disappointed about the pool not being open.
Melanie
Stayed 1 night in Apr 2024
Response from S.Hamilton on 2 May 2024
Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the charm of our hotel. We understand your disappointment about the pool not being open, and we apologize for any inconvenience this may have caused. We strive to provide the best possible experience for our guests, and we regret that we fell short in this instance. Your feedback is invaluable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.
10/10 Excellent
Fallon H
Travelled with partner
29 Apr 2024
Liked: Amenities
The cutest hotel! Everyone was so friendly!
Fallon H
Stayed 4 nights in Apr 2024
Response from Anna on 29 Apr 2024
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
Check in was at 4 pm, we were there ready to check in but our room was not ready until 430 pm. We had plans and this ran us behind all evening. I called 2 hours before check in and was told that valet parking was $55 but when we arrived it was $65. The bar tender at the white limousine outside was very rude.
Ashton
Stayed 1 night in Apr 2024
Response from Anna on 30 Apr 2024
Thank you for taking the time to share your experience with us. Your feedback is what helps us grow, and we are using it as a coaching tool for the team and as inspiration for property improvement opportunities. Our team looks forward to your return for a greater experience in the future!
Omari, the valet, was so accommodating as was all the staff! A memorable girls’ weekend!
Aimee
Stayed 3 nights in Apr 2024
Response from S. Hamilton on 29 Apr 2024
We're thrilled to hear that Omari and our entire team made your girls' weekend a memorable one! It's always our goal to provide exceptional service and ensure our guests have a fantastic experience. We hope to welcome you back for more unforgettable moments in the future!
10/10 Excellent
Tamika
27 Apr 2024
Liked: Cleanliness, staff & service
Tamika
Stayed 1 night in Apr 2024
Response from S. Hamilton on 19 May 2024
Thank you for your response! We look forward to welcoming you back in the future.
Nice property, very clean and we has a great sized room. However, be prepared to pay up to $100 in parking and fees that are charged upon arrival.
Crystal
Stayed 1 night in Apr 2024
Response from Anna on 28 Apr 2024
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
4/10 Poor
Courtney
Travelled with group
25 Apr 2024
Liked: Cleanliness
Disliked: Amenities
This hotel is clean and kind of cute but really you can’t walk anywhere. That’s a selling point of this hotel and it’s false. Also there is not a single luxury, bathrooms are bare, they give you one towel. Bed was alright. Honestly Dury Inn is nicer and offers more. Graduate Nashville is all hype, not worth the price, not even close.
Courtney
Stayed 2 nights in Apr 2024
Response from Anna on 28 Apr 2024
Thank you for taking the time to share your experience with us. Your feedback is what helps us grow, and we are using it as a coaching tool for the team and as inspiration for property improvement opportunities. Our team looks forward to your return for a greater experience in the future!
My daughter and I came 4.5 hours to Nashville for a Vanderbilt appointment. When we checked in the front staff was not the most informative about the hotel. The website states free water and one free drink, $50 incidentals. No drink or water was given or in our room.
My account was debited $99.
I feel that is a little extreme, especially when we had traveled so far and I was attempting to make this trip fun. I wasn't prepared for $99.
Nicole
Stayed 1 night in Apr 2024
Response from Anna on 28 Apr 2024
Thank you for taking the time to share your experience with us. Your feedback is what helps us grow, and we are using it as a coaching tool for the team and as inspiration for property improvement opportunities. Our team looks forward to your return for a greater experience in the future!
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
10/10 Excellent
Stephen
20 Apr 2024
Stephen
Stayed 1 night in Apr 2024
Response from David James on 10 May 2024
Thank you for your recent feedback from your stay, we look forward to welcoming you back in the near future.
As in every graduate I’ve stayed at they do an amazing job with the decor. Nashville’s graduate didn’t disappoint- I felt like we got the true flavor of the city every time we stepped in the door. It’s location was perfect for Vanderbilt and Broad Street.
Sandra
Stayed 2 nights in Apr 2024
Response from David James on 18 Apr 2024
Good morning, thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again.
Loved the vibe and atmosphere! Beds were very comfy! View was nice from our corner room, and the room was so cozy! Wish there was a lunch/sandwich salad cafe.
Donald
Stayed 2 nights in Mar 2024
Response from David James on 15 Apr 2024
Thank you for your recent feedback. We look forward to welcoming you back in the near future.
2/10 Terrible
Lisa
14 Apr 2024
Lisa
Stayed 2 nights in Apr 2024
Response from S. Hamilton on 5 May 2024
Thank you for your feedback.
10/10 Excellent
Rosalind
13 Apr 2024
Rosalind
Stayed 3 nights in Apr 2024
Response from S. Hamilton on 5 May 2024
Thank you for your feedback. We hope to welcome you back in the future.
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!
Unique property! Friendly staff. Will absolutely stay here again!!
Melissa
Stayed 3 nights in Apr 2024
Response from Anna on 14 Apr 2024
We appreciate your feedback! Our team is thrilled to hear you had an inspiring stay with us. Thank you for staying at Graduate Nashville, and we can't wait to welcome you back in the future!