Lobby
Check availability

Reviews of Days Inn by Wyndham Franklin Nashville

2 out of 5
Days Inn by Wyndham Franklin Nashville
3915 Carothers parkway, Franklin, TN

Reviews

6.6
Rating 10 - Excellent. 189 out of 1001 reviews" "
Rating 8 - Good. 275 out of 1001 reviews" "
Rating 6 - Okay. 233 out of 1001 reviews" "
Rating 4 - Poor. 157 out of 1001 reviews" "
Rating 2 - Terrible. 147 out of 1001 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise is a concern. Otherwise, the renovations are very nice. Wish the pool was open. Couldnt do the maintenence in the winter?
Stayed 1 night in May 2024

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast quite limited
Stayed 2 nights in May 2024

2/10 Terrible

Debra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor dirty, beds very uncomfortable, our room was by the disgusting covered pool that was very nasty. Had 2 small towels, and when husband went to ask about getting 2 more, was told they didn't have anymore. No handicap ramp close to our room. Way overpriced for a motel, that should have been a hotel. Our total was $184.15, and this dump shouldn't have the Wyndham name attached to it, nor should it have been anymore that $49.99 a night. Feel very ripped off, and disappointed with this motel..
Stayed 1 night in May 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt, one of the worst motel/hotels I've ever stayed in -- and after 22 years on the road, I've stayed in some hellholes. Just a pitiful excuse for a motel.
Stayed 2 nights in Apr 2024

2/10 Terrible

Amy

Disliked: Staff & service
I had originally asked for a smoking room, so on my way to the hotel I called them and said could you make sure that I have a first floor room. She said we only have smoking rooms on the second floor. So I asked to be changed to a non-smoking room on the first floor, she then proceeded to tell me that I would have to pay $100 deposit to do that and I refused. Then when I got to the hotel, she asked me if I had a pet and I told her I had a cat. She said we don’t allow cats , and I said there was nothing on your website that said no cats. I was very angry and I went directly over to the quality Inn and had a very nice room on the first floor with my cat. I will never stay in a Days Inn again.
Stayed 1 night in Apr 2024

10/10 Excellent

Georgette

Stayed 1 night in Mar 2024

4/10 Poor

Shawn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were comfy & bedding clean however, the mirror was off the wall just leaning against the wall, the bathroom tile floor grout was caked with dirt, the breakfast consisted of cereal and the lobby smelled like cat urine.
Stayed 1 night in Mar 2024

8/10 Good

Warren

Liked: Cleanliness, property conditions & facilities
Clean and quiet.Breakfast offered but very poorly provisioned.
Stayed 2 nights in Mar 2024

2/10 Terrible

Natasha

Stayed 1 night in Mar 2024

6/10 Okay

Mary

Didn’t feel safe with door outside.
Stayed 1 night in Mar 2024

10/10 Excellent

Annalisa

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay rested well to continue our trip
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping
Stayed 1 night in Feb 2024
Response from danny on 18 Apr 2024
thank you

6/10 Okay

Michael

Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very disappointing. White or wheat toast, cereal … the only good part was the pancake machine!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were Amazing. Thanks y’all.
Stayed 2 nights in Feb 2024
Response from danny on 12 Feb 2024
thank you for staying with us

10/10 Excellent

Leon

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Room was clean but there was paint peeling from ceiling and rust on most fixtures. The breakfast was entirely non existent (2 types of cereal and plain bread). Many other hotels right nearby and would recommend any of those instead.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from danny on 12 Feb 2024
thank you

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room did not have sufficient lighting in all areas! Refrigerator did not work properly and leaked water onto floor for us to clean! Very limited breakfast bar! Hard to communicate with desk, language!
Stayed 1 night in Jan 2024

4/10 Poor

Gwen, Nashville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Gloria

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from danny on 12 Feb 2024
thank you

8/10 Good

Nesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023
Response from danny on 12 Feb 2024
thank you

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from danny on 12 Feb 2024
thank you

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lightbulbs were missing from light fixtures and lamps, so we only had access to two lamps and one overhead. Shower drain was clogged with someone else's pubic hair. Door to the balcony was stuck closed, not sure if by accident or if was done intentionally, but I did not like that. A lot of empty space in the room could've been made more functional. There were large cracks in the doors and walls throughout the room. The door separating the living space from the sleeping quarters was busted up and held together with non-matching wood putty globbed all around the doorknob. After mentioning all the above it's fair to mention that this was their top-of-the-line "Presidential Suite"...yea...not impressed for almost $300.
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Carol

I didn't realize the policy of pet friendly only meaning "dogs". I had a cat so we werent able to stay. I guess I won't be staying at any Days Inns ever again.
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
It was a wonderful stay here. Staff was super friendly and nice. Room was well cleaned and comfortable. The only thing is they need a shower bar inside and outside of the shower. Overall a great stay and we would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good nd affordable
Stayed 2 nights in Oct 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

John

Disliked: Staff & service
Poor service
Check in was poor. They could not figure out to add extra charge to credit card when I checked in. Had to pay with cash
Stayed 1 night in Oct 2023

2/10 Terrible

Federal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed poorly. Daytime staff were not very friendly or helpful. Breakfast consisted of dry cereal, watered down milk, slices of white bread and coffee. Rooms didn’t have enough towels, and only one small bar of soap, nothing else. Poor experience for Wyndham and for Days Inn.

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Stayed 2 nights in Oct 2023

6/10 Okay

Mike

For the price you can’t beat in Franklin. Me and wife have stayed numerous times
Stayed 2 nights in Oct 2023

8/10 Good

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was nice but there were a few things that could be improved. The refrigerator seal was moldy, the bathtub jets were very dirty. We were afraid to use them because didn’t want the black mold in the water. The coffee maker should not be in the bathroom for obvious reasons.
Stayed 1 night in Oct 2023

2/10 Terrible

Debbie

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Was suppose to be within two miles of the wedding to be attended....was not. When we walked in smell from a plug in air freshener was soooo strong it gave us a headache. We actually never even unpacked. Left and found another place to stay.
Stayed 1 night in Oct 2023

8/10 Good

Lee

Liked: Cleanliness
Disliked: Amenities
Room was clean but very basic. Bed was very comfortable. Small inconveniences: toilet seat loose; noisy in wee hours of morning; dumpsters were being serviced at 3 AM. No vending machine in “Vending” room. “Breakfast” was pathetic. No juice, cereal and oatmeal packets but no milk, no pastries, no fruit. Coffee was okay.
Stayed 2 nights in Oct 2023

2/10 Terrible

Terra

Disliked: Staff & service, amenities, property conditions & facilities
Staff is rude and not accommodating whatsoever. Treated poorly at check-in and morning of check-out.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Easy to find. Clean. Many odd things needed repair. Breakfast was sad.

4/10 Poor

Delbert

Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

2/10 Terrible

Chelsea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean. I brought my own cleaning wipes and had to wipe down the tables and bathroom. The bathroom was gross and the toilet was not bolted down properly. Also the breakfast is recommended by staff and when we got there at 7:30 there was only cereal and 4 pieces of bread. There was no coffee and that was really disappointing
Stayed 1 night in Oct 2023

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were super nice. Very happy with our stay.
Stayed 1 night in Sep 2023
Response from danny on 2 Oct 2023
thank you

6/10 Okay

Janet

Travelled with partner
Disliked: Property conditions & facilities
The bathtub/shower was located in the bedroom. The facility while appeared clean seemed trashy. The door to the room appeared to possibly been kicked in as it was warped in areas. I didn’t feel comfortable or safe.
Stayed 1 night in Sep 2023

8/10 Good

Maggie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Days Inn for a music festival and I was pretty impressed for the price. I was a little concerned when I first got there because the outside doesn’t look the best, but the room was very nice and clean. Breakfast didn’t have many options but it didn’t bother me much. I would definitely stay there again!
Stayed 3 nights in Sep 2023
Response from danny on 2 Oct 2023
thank you

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay thank you
Stayed 2 nights in Sep 2023
Response from danny on 2 Oct 2023
thank you

10/10 Excellent

Mia

Stayed 1 night in Sep 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG fabulous for the price. Very clean very nice room. Was beyond impressed
Stayed 1 night in Sep 2023
Response from danny on 2 Oct 2023
thank you