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Reviews of Naples Grande Beach Resort

4.5 out of 5
Naples Grande Beach Resort
475 Seagate Drive, Naples, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 703 out of 1188 reviews" "
Rating 8 - Good. 242 out of 1188 reviews" "
Rating 6 - Okay. 129 out of 1188 reviews" "
Rating 4 - Poor. 53 out of 1188 reviews" "
Rating 2 - Terrible. 61 out of 1188 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elijah

Liked: Staff & service
Everything is beautiful except for the room conditions. Pictures are misleading. Room conditions are not only outdated but also need maintenance. Tub is pealing, moldings falling off, windows are pale from age.
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 15 Apr 2024
Elijah, while we're glad you enjoyed the beauty of our resort, we're deeply disappointed to hear about the condition of your room. What you've described doesn't reflect the high standards we have in place for our accommodations, and we will be addressing your comments immediately with maintenance. We hope you will provide us with another chance to welcome you and demonstrate our true commitment to your comfort and satisfaction. Thank you for your feedback.

10/10 Excellent

Allison, Saddle Brook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Place is beautiful
Response from Verónica R. on 14 Apr 2024
Dear Ms. Allison,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.

6/10 Okay

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 4 nights in Apr 2024
Response from Verónica R. on 14 Apr 2024
Dear Ms. Joyce,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a good experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

maryzoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, put next time we need activities , like tie dye shirts
Stayed 3 nights in Apr 2024
Response from Verónica R. on 12 Apr 2024
Dear Ms. Maryzoe,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Verónica R. on 12 Apr 2024
Dear Mr. Jonathan,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property and staff overall were very nice. The room and balcony were large, but bathroom could use some updating for the price point. The pools and surrounding outdoor areas were very nice. Great food at the outdoor restaurant by the pool. We did the yoga class in the morning, and they had an awesome instructor. The beach was beautiful and easy to get to by walking or taking a golf cart ride provided by the hotel. The beach had plenty of chairs available every day (which were free) and cabanas or umbrellas for a charge.
Stayed 3 nights in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Ms. Amanda,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here.
Stayed 1 night in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Mr. Matthew,Thank you for choosing The Naples Grande Beach Resort as your resort destination! We thank you for taking the time to provide us with your feedback about your recent stay. We are delighted to hear that our Grande team members were able to provide a memorable experience for you! Again, we thank you for choosing us & we hope to welcome you again in the near future!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Ms. Denise,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very nice and would recommend.
Stayed 3 nights in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Mr. Joshua,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

6/10 Okay

Anay

Travelled with partner
Liked: Staff & service, property conditions & facilities
4th time. Everything was great as usual but the bathroom had issues. The shower had a lot of mildew stains on the floor and walls and the sink water pressure was very low.
Stayed 2 nights in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Ms. Anay,Thank you for recently staying with us at The Naples Grande Beach Resort. While we always strive for the highest levels of guest satisfaction it is clear we missed on some points during your stay. We thank you for bringing these experiences to our attention so that we can focus our efforts on making improvements.We do thank you for being our guest and hope that we have the opportunity in the future to host you again and show that we made the improvements you are looking for.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the moment you arrive to the Valet Parking. Important to check prices directly in their website before booking with others. They had a spring special which was $400 less than what I paid for through Expedia.
Stayed 2 nights in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Ms. Virginia,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Margaret

Travelled with family
Liked: Amenities
All staff members are very pleasant.
Stayed 1 night in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Ms. Margaret,Thank you for the positive survey on your recent visit to the Naples Grande. We hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Ms. Michelle,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Randy

Stayed 1 night in Mar 2024
Response from HotelMgmt on 19 Apr 2024
It's wonderful to learn that your stay was a great one! Thank you, and we're excited for the opportunity to provide you with another five-star experience in the near future, Randy.

10/10 Excellent

West

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived the solitude of The Villas and proximity to the lap pool
Stayed 3 nights in Mar 2024
Response from Verónica R. on 26 Mar 2024
Dear Mr. West,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Everything is well thought. The beach facilities are great too.
Stayed 2 nights in Mar 2024
Response from Verónica on 25 Mar 2024
Dear Mr. Eduardo,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Mar 2024
Response from Verónica R. on 2 Apr 2024
Dear Ms. Ashley,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic few days. The room decour was a little outdated but everything else we encountered was very enjoyable.
Stayed 2 nights in Mar 2024
Response from Verónica on 25 Mar 2024
Dear Mr. William,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Leslie

Stayed 4 nights in Mar 2024
Response from Verónica R. on 12 Apr 2024
Dear Ms. Leslie,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Robert Guido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay we met and were engaged by Dean Wilkinson (great guy) who went out of his way to make sure we had the resort experience we were looking for. The staff around the pools and the outdoor bar area and pizza makers :) all were outstanding as was everyone from the coffee bar/front desk pretty much everywhere we went. The caretaking staff were appreciated and also very friendly and made us feel at home. My family and I look forward to visiting again. sincerely, Robert Iseppi
Stayed 4 nights in Mar 2024
Response from Verónica R. on 22 Mar 2024
Dear Mr. Robert,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the front desk staff (Kenny) was amazing.
Stayed 2 nights in Mar 2024
Response from Verónica R. on 24 Mar 2024
Dear Ms. Donna,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your time and appreciate the acknowledgment of our team’s hard work and we will be sure to share your compliments with Kenny. We hope to welcome you back in the near future!

10/10 Excellent

Jymette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lived the pool area. And great beach access although a bit of a walk or shuttle ride.
Stayed 2 nights in Mar 2024
Response from Verónica R. on 18 Mar 2024
Dear Ms. Jymette,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

4/10 Poor

Irwin

Travelled with family
Naples grand prop is old and tired and needs to be remodeled. Bathrooms have not been remodeled in over 30 years. Hotel needs a makeover. Hotel is not located directly on the beach. It is 3/4 of a mile to the beach and share the beach with the public. Would not return to this location.
Stayed 2 nights in Mar 2024
Response from Verónica R. on 16 Mar 2024
Dear Mr. Irwin,Thank you for providing us this valuable feedback. We are disheartened to know we did not provide you with a memorable experience. We hope you will give the Naples Grande another chance with a return visit in the future.

10/10 Excellent

David

Stayed 4 nights in Mar 2024
Response from Verónica R. on 5 Apr 2024
Dear Mr. David,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

JEFFREY

Stayed 4 nights in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Mr. Jeffrey,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

8/10 Good

Renatha, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our staying . Will return
Stayed 2 nights in Mar 2024
Response from Verónica R. on 16 Mar 2024
Dear Ms. Renatha,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

8/10 Good

William

Stayed 4 nights in Mar 2024
Response from Verónica R. on 4 Apr 2024
Dear Mr. William,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We appreciate your feedback as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Verónica R. on 13 Mar 2024
Dear Ms. LaTonya,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable trail to beach.
Stayed 3 nights in Feb 2024
Response from Verónica R. on 8 Mar 2024
Dear Ms. Mary,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Verónica R. on 4 Mar 2024
Dear Ms. Laura,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Cindy, Spring Hill

Travelled with partner
Liked: Cleanliness, amenities
Beautiful property, easy beach access
Stayed 3 nights in Feb 2024
Response from Verónica R. on 4 Mar 2024
Dear Ms. Cindy,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Chrisitne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Verónica R. on 24 Mar 2024
Dear Ms. Chrisitne,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Verónica R. on 24 Mar 2024
Dear Ms. Veronica,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a one stop, once on site one could just enjoy their time for weeks.
Stayed 3 nights in Feb 2024
Response from Verónica R. on 3 Mar 2024
Dear Mr. Steve,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high end resort be ready to spend some money. But its well worth it
Stayed 4 nights in Feb 2024
Response from Verónica R. on 3 Mar 2024
Dear Mr. Jay,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way!
Stayed 1 night in Feb 2024
Response from Verónica R. on 2 Mar 2024
Dear Mr. Roger,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

8/10 Good

Krista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a nice time at this resort! Everyone was very nice and the place was very convenient and the beach was right there so it was perfect! Great pool area too, wonderful amenities.
Stayed 4 nights in Feb 2024
Response from Verónica R. on 29 Feb 2024
Dear Ms. Krista,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
The property is very “tired” Too noisy and far to many crazy drunk guests at this property
Stayed 3 nights in Feb 2024
Response from Verónica R. on 29 Feb 2024
Dear Mr. Robert,Thank you for providing us this valuable feedback. We are disheartened to know we did not provide you with a memorable experience. We hope you will give the Naples Grande another chance with a return visit in the future.

10/10 Excellent

Chrisitne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Verónica R. on 24 Mar 2024
Dear Ms. Chrisitne,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 6 nights in Feb 2024
Response from Verónica R. on 29 Feb 2024
Dear Mr. Martin,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Richard James

Everything was wonderful. The grounds are immaculate and clean.
Stayed 4 nights in Feb 2024
Response from Verónica R. on 29 Feb 2024
Dear Mr. Richard James,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Eddy Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Verónica R. on 29 Feb 2024
Dear Mr. Eddy Felix,Thank you for choosing The Naples Grande Beach Resort as your resort destination! We thank you for taking the time to provide us with your feedback about your recent stay. We are delighted to hear that our Grande team members were able to provide a memorable experience for you! Again, we thank you for choosing us & we hope to welcome you again in the near future!

10/10 Excellent

Maria

Stayed 1 night in Feb 2024
Response from Verónica R. on 24 Mar 2024
Dear Ms. Maria,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and beach experience.
Stayed 2 nights in Feb 2024
Response from Verónica R. on 29 Feb 2024
Dear Mr. John,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was put up at Grand Naples due to our original hotel overbooking. So happy with outcome. Beautiful resort.
Stayed 1 night in Feb 2024
Response from Verónica R. on 3 Mar 2024
Dear Ms. Constance,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your stay with us. Your feedback definitely has a positive impact on our staff we will make sure all of your comments are passed along and we hope to see you soon on your next vacation.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Verónica R. on 29 Feb 2024
Dear Mr. Michael,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

10/10 Excellent

Nicolette

Travelled with partner
Very clean, resort staff very friendly. Food was excellent. Would return to this resort
Stayed 3 nights in Feb 2024
Response from Verónica R. on 24 Feb 2024
Dear Ms. Nicolette,Thank you for choosing the Naples Grande while visiting in Naples, Florida. We are delighted to know you enjoyed your experience as we strive to provide our guests with the finest facilities and services. We hope to welcome you back in the near future!

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Response from Verónica R. on 24 Feb 2024
Dear Mr. Michael,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

10/10 Excellent

Richelle, Fishers

Stayed 3 nights in Feb 2024
Response from Verónica R. on 22 Mar 2024
Dear Ms. Richelle,Thank you for the review on your recent visit to the Naples Grande. We are delighted to know you had a wonderful experience and we hope you will make Naples Grande Beach Resort your home away from home whenever your travels bring you to the area.

6/10 Okay

Joseph

Stayed 3 nights in Feb 2024
Response from Verónica R. on 22 Mar 2024
Dear Mr. Joseph,Thank you for providing us this valuable feedback. We are disheartened to know we did not provide you with a memorable experience. We hope you will give the Naples Grande another chance with a return visit in the future.