Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished
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Reviews of Caruso Place Boutique & Wellness Suites

4 out of 5
Caruso Place Boutique & Wellness Suites
256 Via Toledo, 256, Naples

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 104 reviews" "
Rating 8 - Good. 25 out of 104 reviews" "
Rating 6 - Okay. 6 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 4 out of 104 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not very good!
Stayed 1 night in May 2024

10/10 Excellent

Audra

Stayed 1 night in Apr 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jan

Stayed 4 nights in Oct 2023

10/10 Excellent

horacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Jack

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is absolutely perfect, so that’s really great. The hotel itself is very plasticy - the floors are plastic wood look, the bed is poor, the pillows poor…so it’s a 3 star hotel at best, dressed up to seem 4-5 stars and it’s not,
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the VIP benefits and upgrades we were unaware of to receive during this location, we truly did enjoy our stay. Staff was nice and kind. Room was excellent and clean. Loved it.
Stayed 1 night in Sep 2023

10/10 Excellent

Shervon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here and i would definitely recommend to anyone wanting to stay im a central location for naples with lovely hosts and spacious and clean rooms. Each of our rooms had its seprate jaccuzzi to the shower and we didnt even know breakfast was booked for us. The staff was very very lovely. I however found the instructions to finding the property a little difficult but once found it, it was very easy.
Stayed 1 night in Aug 2023

10/10 Excellent

Rafilina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located and extremely clean. Only down side is you have to ball huye luggage from taxi stand, but it’s a short walk. Staff is extremely friendly and helpful and room was very spacious with a modern bathroom.
Stayed 1 night in Aug 2023

10/10 Excellent

Alvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandra help us out so much when it came to our initial check in and a few minor issues. She made sure everything was perfect. And Lina/Carmella, was so helpful for breakfast and even memorized our coffee orders. Amazing and helpful staff and would recommend to others for stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Marina

Travelled with family, Travelled with group
Liked: Amenities
Great location!!!
Stayed 1 night in Aug 2023

8/10 Good

narineh

Stayed 1 night in Jul 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was controlled by front desk and room was hot even if we adjusted temperature in room
Stayed 2 nights in Jul 2023

10/10 Excellent

Keren

Stayed 1 night in Jul 2023

10/10 Excellent

Keren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing right in the middle of Via Toledo, staff was super friendly and the room was great so was the delicious breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Ozlem, Arlington Heights

Liked: Cleanliness, staff & service, property conditions & facilities
it is a small nice hotel, all rooms are on the same floor. rooms and public areas were so clean.breakfast was convenient.located on the most famous shopping street but, was noisy at night

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Uphill and no clear markings of the front door. There is no bell guys to help with luggage. It’s in a very congested area. We woke up to loud noises from trucks loading up. The hotel is on top of other businesses that start early and are VERY loud at 6:00 am. This isn’t a vacation spot if you’re traveling with family. There is shopping all around and vendors selling fake name brand items. Not the relaxing Naples I was looking for.
Stayed 1 night in Jun 2023

10/10 Excellent

Luca

Stayed 2 nights in May 2023

8/10 Good

Ronit

Stayed 1 night in Apr 2023

10/10 Excellent

Naeem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vary friendly staff, excellent location, beautiful decor
Stayed 2 nights in Mar 2023
Response from Adolfo on 20 Mar 2023
Thank you for your review, very happy you enjoyed your stay !

10/10 Excellent

ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location nice hotel and super clean
Stayed 1 night in Nov 2022

10/10 Excellent

gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professinal
Great location exellent service very professional
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you review the parking instructions if you are driving, but once you park, you can walk anywhere from the hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Shandi

Stayed 1 night in Sep 2022

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

antonio

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel if you want to be in a good area of Naples. Hard to get to though so be prepared to walk a bit. Confusing entrance so good luck with that.
Stayed 1 night in May 2022

10/10 Excellent

Roseanne, Vienna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic; hotel is very nice and clean; staff was wonderful. Would definitely stay again
Stayed 1 night in Apr 2022

10/10 Excellent

Gudmundur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service.
Super nice service and a lovely stay! Good breakfast.
Stayed 1 night in Apr 2022

10/10 Excellent

Jose

Stayed 1 night in Mar 2022

10/10 Excellent

RAQUEL AND RICCARDO

Stayed 3 nights in Mar 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel / Best location in Naples
Stayed 3 nights in Dec 2021

10/10 Excellent

Wanda

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-tiers standard in downtown Naples
Super central, convenient, comfortable and clean hotel in Naples center. Very pleasant staff as well.
Stayed 1 night in Aug 2021
Response from Adolfo on 22 Sept 2021
Thank you very much !

10/10 Excellent

Roxy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I stayed at Caruso place Boutique for a few days, we stayed at this hotel for the first time and we had the best customer service from all the receptionists, the girls were so friendly and made us feel so welcome! Also the lovely receptions guy too, didn’t get names but this is the best customer service we have had in about 10 years. The hotel is also in a very great location, very central, and not far walk from bus stop to airport. Hotel was super clean, they were not doing breakfast buffet because of the corona virus so instead we had free room service breakfast which was so good! If I comeback to Naples will definitely comeback to this hotel again and will highly recommend it to everyone!
Stayed 2 nights in Aug 2020
Response from Adolfo on 12 Aug 2020
We are very happy you enjoyed your stay with us and hope to see you soon sometime in the future ! All the best

8/10 Good

Gaby, Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, very close, in the center Breakfast was good.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Adolfo on 13 Jan 2020
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location although the entrance was somewhat confusing. Lobby, breakfast area and room all were clean and inviting. Staff was friendly and helpful in arranging transportation to the airport. Would stay again!
Stayed 1 night in Oct 2019
Response from Manuela on 17 Oct 2019
Thank you for your review, we look forward to see you again in the future !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good however difficult to find with no obvious signage.
Stayed 3 nights in Oct 2019
Response from Manuela on 17 Oct 2019
Thank you for your review, we will try to improve our signage

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 per cent recommendation
Lovely staff and service. Comfy, spacious room. A really nice boutique hotel ideally located for a stay in Naples.
Stayed 2 nights in Oct 2019
Response from Manuela on 17 Oct 2019
Thank you for your review, hope to see you again in the future !

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night as we had to catch a flight out of Naples early the next morning. The staff was very friendly, helped call a cab for a 4:30am pick up and even packed us each a little bag of breakfast treats to go. The room itself was spacious and clean and the location was great. Its right in the heart of some major plazas and shopping. Would definitely stay here again if in Naples.
Stayed 1 night in Sep 2019
Response from Adolfo on 5 Oct 2019
Thank you very much, look forward to see you soon in Naples !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recomended. Incredible Staff, very young and happy.
Stayed 2 nights in Jul 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Tough to get to by taxi but not too bad. You have to walk a bit.
Stayed 2 nights in Jun 2019
Response from Adolfo on 27 Jun 2019
Thank you very much, hope to see you soon again !

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Caruso Place on 23 Jun 2019
Thank you for choosing us!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Wow what a great city, This hotel is in absolutely perfect spot in the centre of Naples. Room and bathroom was perfect
Stayed 2 nights in Jun 2019
Response from Caruso Place on 23 Jun 2019
Thank you for choosing us!

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Caruso Place on 23 Jun 2019
Thank you

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel.
The Staff are extremely friendly and helpful. They recommended good local restaurants to use and places to visit.
Stayed 4 nights in Apr 2019
Response from Adolfo on 30 May 2019
We are so happy you enjoyed you stay, look forward see you again !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Adolfo on 29 Apr 2019
Thank you very much !