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Reviews of Napa Winery Inn

3 out of 5
Napa Winery Inn
1998 Trower Ave, Napa, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1004 reviews" "
Rating 8 - Good. 250 out of 1004 reviews" "
Rating 6 - Okay. 61 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 night stay. The staff were incredibly friendly. We just wish the pool was open so we could have used it but understand that it was closed for improvements.
Stayed 2 nights in May 2024

10/10 Excellent

Ayrton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful big room & bathroom. Gave the property 3 stars because work on the property was being done. When finished I believe it’s going to be fantastic!
Stayed 2 nights in May 2024

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when in wine country, convenient to downtown without the hassle
Stayed 1 night in Apr 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Another good stay, however the construction in progress during our stay limited parking and got in the way of our normal relaxing stay. We were warned a week in advance, though a little too late to book somewhere else
Stayed 2 nights in May 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Thank you for your heartfelt review! We're overjoyed to have been a part of your memorable experience. Your satisfaction is our top priority, and we can't wait to welcome you back for another unforgettable stay. Warm regards

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
We appreciate your honest review. While we're glad to have had the opportunity to host you, we regret that your experience didn't fully meet your expectations. Your feedback is valuable, and we'll work diligently to address the areas where we can improve. Warm regards,

8/10 Good

Nicole

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Employees were welcoming, room was spacious, easy parking, and that it was pet friendly. They are currently doing renovations through the pool area and around the building.
Stayed 3 nights in May 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Thank you for choosing Napa Winery Inn and for taking the time to leave such a fantastic review! We're delighted that we exceeded your expectations and created lasting memories for you. Until next time! Warm regards,

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel rooms had horrible sliding barn door style that had a gap so u could see into bathroom, didn’t look the door locked. They were renovating outside property, it was noisy, entries blocked off. You couldn’t use pool or spend time outside in that area. There was nothing mentioned about this on Expedia site. Otherwise the hotel was clean, looked like it was reno’d Inside, lots of parking, close to I 29 to go to the wineries...breakfast was just “ok”. Would still recommend, Reno’s won’t last forever👍
Stayed 4 nights in May 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Thank you for your review and for choosing to stay with us. We're sorry to hear that we didn't completely exceed your expectations. Your feedback helps us to understand where we can make adjustments to enhance our guests' experiences. We hope to have the chance to welcome you back and provide a more enjoyable stay in the future. Warm regards,

8/10 Good

jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in May 2024
Response from The Executive Team at Napa Winery Inn. on 19 May 2024
Thank you for your review and for choosing to stay with us. We're sorry to hear that we didn't completely exceed your expectations. Your feedback helps us to understand where we can make adjustments to enhance our guests' experiences. We hope to have the chance to welcome you back and provide a more enjoyable stay in the future. Warm regards,

8/10 Good

patricia

Liked: Staff & service, amenities
Overall, the stay was pleasant. However there was a major exterior renovation going on and that took away from ease of parking. If i had known about the renovation i would have made other accomidations.
Stayed 6 nights in May 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Thank you for sharing your experience with us. We're disheartened to learn that we didn't fully meet your expectations during your stay. Your feedback is invaluable in helping us identify areas for improvement, and we're committed to making necessary changes to ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Warm regards,

10/10 Excellent

Adrienne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was so friendly! We loved it and will return! Construction happening outside but not bad.
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Thank you for choosing Napa Winery Inn and for taking the time to leave such a fantastic review! We're delighted that we exceeded your expectations and created lasting memories for you. Until next time! Warm regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had s lovely, spacious suite. Randy, our concierge, was personsbke and very helpful.We enjoyed our stsy there very much, and would not hesitate to stay there again.
Stayed 1 night in May 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Wow! Your 5-star review has made our day! It's wonderful to hear that you enjoyed every aspect of your visit. We can't wait to welcome you back for another memorable experience. Warm regards,

10/10 Excellent

MEGHAL

Stayed 2 nights in Apr 2024

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Wow! Your 5-star review has made our day! It's wonderful to hear that you enjoyed every aspect of your visit. We can't wait to welcome you back for another memorable experience. Warm regards,

10/10 Excellent

Polly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing a major renovation but it didn't affect our stay. Close to downtown Napa and wineries. Staff is excellent. Rooms are modern, large and comfortable with updated bathrooms and furniture that support all electronics. Great value and pet friendly. Will stay again next time and highly recommend to others.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn. on 19 May 2024
Thank you for sharing your feedback with us. We're grateful for your visit and for taking the time to provide your thoughts. We're sorry to hear that we fell short of your expectations, and we'll use your comments to improve. Warm regards,

10/10 Excellent

Prajakta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with sufficient amenities!
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 19 May 2024
Thank you for choosing Napa Winery Inn and for taking the time to leave such a fantastic review! We're delighted that we exceeded your expectations and created lasting memories for you. Until next time! Warm regards,

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and was easy to get around while in Napa Vally.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us. Sincerely,

10/10 Excellent

SHELLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great find, large rooms.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

8/10 Good

corrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cute and quiet. Staff were friendly. The only complaint was that the coffee was always empty. In their defense they had workers working on improving the property and they were continually helping themselves. A kind gesture but impossible to keep up with.
Stayed 3 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve. Sincerely,

2/10 Terrible

Gurkirat

Stayed 4 nights in Apr 2024
Response from The Executive Team at the Napa Winery Inn on 14 May 2024
Dear Gukirat,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. We would like to learn more about your stay. Please feel free to call us at 707-257-7220 or email us at guestservices@napawineryinn.comThank you again for taking the time to provide us with valuable feedback. Sincerely,The Executive Team at the Napa Winery Inn

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Construction going on
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve. Sincerely,

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful.
Stayed 3 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us. Sincerely,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very sweet and comfortable. The place was certainly nice, though they were redoing the entry. The road is close and was loud in the room, but especially close to the pool. It wasn’t a problem, just not as nice as I’d hoped to provide for my visitors. It was a great price for the area and more than decent!
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thanks a bunch for the fantastic review! We're so glad you enjoyed your stay. Sincerely,

2/10 Terrible

Iraida N, Los Angeles

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladrones! Rateros! Son unos rateros juntos con los de expedía! Esteros de cuello blanco
Stayed 2 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Gracias por sus comentarios y nos disculpamos por cualquier aspecto de su experiencia que no haya cumplido con sus expectativas. Apreciamos su conocimiento mientras nos esforzamos continuamente por mejorar. Atentamente,

8/10 Good

Nam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel interior looked like it had been renovated and the room we stayed in was really nice and clean. Complementary breakfast was mediocre. It’s located next to the freeway but it was quiet in the room. We would stay here again next time we come to the Napa valley.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Nam,We're thrilled to have exceeded your expectations! Thank you for your kind words and for choosing us. Sincerely,

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well kept in the bathroom is great, but the mattress is a bit stiff and uncomfortable, and the room across from us was throwing a really loud party with yelling every time anyone open the door past 10 PM. The staff was great about getting them to quiet down, but it kind of felt like a college student hotel as a result.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Karen,Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve.Sincerely,

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Napa Winery Inn. It was close to many wineries and restaurants. The room was large and comfortably furnished. The pool area was nice as well.
Stayed 4 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Judith,We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us.Sincerely,

10/10 Excellent

Cheolmin, irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100달러대 가격에 300달러대 숙소 이번 봄방힉 최고의 숙소입니다 inn이 아니라 호텔이어야 합니다
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
귀하의 긍정적인 경험에 대해 듣는 것은 정말 보람 있는 일입니다. 귀하의 훌륭한 리뷰에 감사드립니다! 나파 지역에 계시다면 언제든지 다시 오실 것을 환영합니다.

4/10 Poor

Nada

Staff doesn’t cleaning room and bathroom for two days
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve. Sincerely,

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This has become my new favorite place to stay in Napa, great choice and affordable
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Karen,Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience and we can't wait to welcome you back on your next visit to the area.Thank you,

10/10 Excellent

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wa perfect for my family and my fur baby. Truly thankful for Winery Inn
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Marie,We're thrilled to have exceeded your expectations! Thank you for your kind words and for choosing us. Sincerely,

8/10 Good

Yilun

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice service overall very pleasant stay. Pool was not heated, so very cold water but jacuzzi was heated.
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear, Yilun,We're thrilled to have exceeded your expectations! Thank you for your kind words and for choosing us. Sincerely,

6/10 Okay

Wayne, Los Banos

Business traveller, Travelled with partner
Liked: Staff & service
Highway noise and temporary construction
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve.Sincerely,

8/10 Good

Elizabeth

Travelled with partner
Liked: Property conditions & facilities
Breakfast needs to be extended to 10am on weekends. I had requested a first floor room when I made reservations. I was given a room in the 3rd floor. Comforter was lumpy and slid off the bed. Not enough coffee regular in room.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve.Sincerely,

10/10 Excellent

Samantha

Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

6/10 Okay

Alejandra

Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

8/10 Good

Earnestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thanks a bunch for the fantastic review! We're so glad you enjoyed your stay.

10/10 Excellent

Regina, reidsville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very friendly and helpful. Beds very comfortable and clean facility
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
It's truly rewarding to hear about your positive experience. Thank you for your wonderful review! Sincerely,

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Plenty of parking, restaurants nearby. Hot tub was nice and good breakfast too.
Stayed 2 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
It's truly rewarding to hear about your positive experience. Thank you for your wonderful review! Sincerely,

10/10 Excellent

Earnestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and I love the upgrades made since our last visit.
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 18 Apr 2024
Dear Earnestine,Your kind words mean the world to us. We're thrilled to have provided you with a memorable experience. Sincerely,

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 18 Apr 2024
Dear Kelly,Your wonderful feedback motivates us to continue delivering exceptional experiences. We can't wait to welcome you back for another unforgettable stay. Sincerely,

8/10 Good

Carrie

Business traveller
Nice room great staff
Stayed 2 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 28 Mar 2024
Dear Carrie,We're delighted to hear that our accommodations and services met your expectations. Your glowing review truly motivates our team to continue delivering exceptional hospitality.Sincerely,

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk staff was very nice, the room was perfect and the breakfast was right on point.
Stayed 1 night in Jan 2024
Response from The Executive Team at Napa Winery Inn on 28 Mar 2024
Dear Mariana,We're delighted to hear that our accommodations and services met your expectations. Your glowing review truly motivates our team to continue delivering exceptional hospitality.Sincerely,

8/10 Good

Sathya

Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us. Sincerely,

10/10 Excellent

Georgios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with very knowledgeable and helpful staff
Stayed 3 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Georgios,Wow, what a fantastic review! We're delighted to know that you had such a wonderful time at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.Sincerely,

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Paul,Thank you for taking the time to share your positive feedback. It's always rewarding to hear that our guests had a great experience. We can't wait to have you back for another enjoyable stay!Sincerely,

8/10 Good

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the minute we checked through checkout! Pet-friendly too! 😎
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Michelle,Thank you for taking the time to share your positive feedback. It's always rewarding to hear that our guests had a great experience. We can't wait to have you back for another enjoyable stay!Best Regards,

10/10 Excellent

Holly

Travelled with family
Liked: Amenities
Great property and conveniently located to downtown, Silverado trail, shopping/outlets and dining. Appreciated that they allowed us to check in early prior to a birthday party luncheon in town.
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Holly,We're thrilled that you had an excellent stay with us! Your glowing review means the world to us. We're committed to providing exceptional service, and we're glad it made a difference in your experience. See you again soon!Sincerely,