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Reviews of Holiday Inn Nanjing Xuanwu Lake, an IHG Hotel

4 out of 5
Holiday Inn Nanjing Xuanwu Lake, an IHG Hotel
No. 199 Longpan Road, Xuanwu District, Nanjing

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 48 reviews" "
Rating 8 - Good. 21 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wui chun

Liked: Cleanliness
Very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Wui chun

Liked: Cleanliness, amenities
房間很大 很乾淨
Stayed 1 night in Feb 2024

10/10 Excellent

Wui chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wui chun

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
交通便捷，4号地铁线就在酒店隔壁，街对面就是玄武湖和太阳宫，吃饭、看电影、散步都非常方便！早饭非常好吃！
Stayed 3 nights in Dec 2023

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good, the breakfast has many options and allows you to explore the Chinese cuisine, as an international, it was pretty good. The room and amenities conditions are similar to a top ranked hotel.
Stayed 4 nights in Dec 2023

8/10 Good

Alain

Liked: Staff & service, amenities, property conditions & facilities
The chair had a stain in the center that would like up with any of the pelvic orfices
Stayed 3 nights in Nov 2023

10/10 Excellent

Xiaobang

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene Hangzhou
The hotel is near the scenic West Lake. It is convenient to local restaurants and shops, but away from the downtown hustle.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ed, Lexington, SC

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday/Xuanwu is the best value in China. I've stayed all over the country, you simply cannot find a more beautiful hotel, with better food and wonderful staff cooperation for this price anywhere else in the country. Simply the best! They've done a fantastic job of redecorating, they're very personable and want you to be pleased. With this great attitude, I imagine most guests are just that. We certainly were!
Stayed 2 nights in Oct 2019
Response from Hotel management team on 8 Nov 2019
Dear guests, thank you for choosing nanjing xuanwu lake holiday inn! We are happy to know that you enjoy the pleasant experience during your stay, thank you for your praise to us, we will to power to continue efforts to improve the details of the service management, We sincerely look forward to your coming again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, close the Xuanwu Lake and Zhongshan Mountain. Very comfortable rooms, nice bathrooms. The Chinese restaurant on the second floor was very good and reasonable.
Stayed 1 night in Apr 2019

10/10 Excellent

Rong, LA

I am very impressive with the location which is just next to the station of subway and pretty close to the most famous interest points in Nanjing City as well. In addition, this hotel looks very new fashion and clean and service is magnificent.
Stayed 4 nights in Sep 2018

8/10 Good

Ching Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is wrong.
Please note the location indicated on Hotels.com is misleading. It is not near to Nanjing Train station.

2/10 Terrible

Manish

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst possible exp in a Holiday inn
Worst possible holiday inn I have ever stayed with. First room they checked me in had a stinking smell from the washroom. Had to switch the room...reception staff was just that much uncordial, the lounge area next to reception served cocktails but staff present didn’t know how to make 1....
Stayed 1 night in Sep 2017

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a GREAT location
This hotel is really beautiful, and the rooms are clean and comfortable. The hotel has some nice features, such as a beautiful interior garden on the third floor (accessible by the stairs), and the breakfast has a great Chinese and Western selection. The BEST thing about the hotel, though, is the location. It is on the same corner as a metro station--couldn't be more convenient.

8/10 Good

HONGMYUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Tadashi

Stayed 3 nights in Sep 2023

10/10 Excellent

Po Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美好的體驗
房間乾淨清潔，交通方便，附近有餐飲小吃店。 下次來必住。
Stayed 1 night in Jun 2021
Response from 酒店总经理：朱启明 on 8 Jul 2021
尊敬的宾客您好，感谢您选择入住南京玄武湖假日酒店！我们非常高兴的得知您对酒店服务及整体环境感到非常满意，为您带来舒适温馨的入住体验是我们的职责所在；您给予我们的评价，我们已第一时间与酒店管理层进行了分享，并会以此为动力继续努力前行，衷心的期望您能继续支持我们，并将酒店分享给更多亲友好友！紫金山麓，玄武湖畔，我们衷心期待您再次光临南京玄武湖假日酒店！

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Po Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Chui Man Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周りには何も無い!
地下鉄駅直ぐ、部屋も食事もok 湖が見える部屋にアップグレードしてくれなかったのが残念、湖の見える部屋が少ないかも?
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2019

6/10 Okay

NANTAROJ

Stayed 1 night in Nov 2019

10/10 Excellent

DOHEON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
즐거운 출장길~
Stayed 3 nights in Oct 2019

10/10 Excellent

JIHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied.
Nice hotel. It is close to Nanjing International Convention Center and sits just beside subway line No.4. Clean and state-of-the-art room. Nice staff. All is good.
Stayed 3 nights in Oct 2019
Response from Hotel management team on 21 Nov 2019
Dear guests, thank you for choosing Holiday inn Nanjing Xuanwu Lake! We are glad to learn that you enjoy the pleasant experience during your stay, thank you for your praise to us, we will to power to continue efforts to improve the details of the service management, I believe you will have a better experience next time! Thank you for your support. We sincerely look forward to your coming again!

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Dong Nyeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 호텔~
깨끗하고 서비스 좋고 방도 넓습니다. 다만 조식은 먹을 필요가 없겠네요
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
南京不錯的選擇
房間寬敞舒適，地鐵站就在旁邊，有中西餐廳，打車容易，價格公道，值得推薦。
Stayed 1 night in Apr 2019

8/10 Good

kam wah becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高的選擇
地點須不是在市中心，但酒店旁已經是地鐵站，交通很不錯，亦比較寧靜，叫車也比較容易，房間舒適，清潔，早餐不推薦自助餐，反而散叫質素比較好，以價格而言，性價比十分高。
Stayed 3 nights in Apr 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清靜. 推介
每次回家必會住這酒店, 地點不但方便, 環境清靜. 推介
Stayed 3 nights in Feb 2019

8/10 Good

Midco

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

PEI CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境及房間整理非常不錯，早餐部分希望可以加入新鮮的果汁
Stayed 4 nights in Dec 2018

8/10 Good

Wei-Pang

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Kay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room for improvements!
Charged for extra bed and also wanted to charge for breakfast even if this was supposed to be included. Very Chinese breakfast. Gym can easily be improved.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体不错，环境很美。
环境很美。交通还方便，但附近没有商场和餐厅，只能在酒店里吃。
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Tat Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極好的玄武湖旁酒店.
酒店就在南京地鉄崗口站旁邊 , 半分鐘即到. 酒店湖景房極大 , 景觀一流 , 室內設計舒適不俗氣. 浴室夠大 , 熱水水力足夠 . 電視機是高清 LED , 也夠大. 有四十多條頗道 . Wi-Fi 方便易用. 服務員有禮貌 , 自助餐早餐也有中西餐點. 大堂咖啡廳也挺方便舒服.
Stayed 3 nights in Aug 2017

10/10 Excellent

LIHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净、舒适、服务好！
不错的一次体验。全家都非常满意。硬件、软件超级赞。是旅游、放松的绝好选择。 房间够大、够舒适，交通比较便利。下次还会再订。

10/10 Excellent

DEUL NIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치좋고 깨끗한 호텔
가격대비 깨끗하고 친절하고 조식도 만족스러웠던 호텔이었습니다. 바로 옆에 지하철역도 있어서 이동하기 좋았습니다

10/10 Excellent

Wen yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort