Exterior

Reviews of Nanjing Central Hotel

4 out of 5
Nanjing Central Hotel
75 Zhongshan Road, Gulou District, Nanjing, Jiangsu

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 150 reviews" "
Rating 8 - Good. 49 out of 150 reviews" "
Rating 6 - Okay. 21 out of 150 reviews" "
Rating 4 - Poor. 3 out of 150 reviews" "
Rating 2 - Terrible. 2 out of 150 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

xinwei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
So great hotel plus an excellent breakfast buffet.
Stayed 1 night in Mar 2024

8/10 Good

TetLoong

Stayed 3 nights in Feb 2024

6/10 Okay

SHEAU YUN

Stayed 3 nights in Oct 2023

10/10 Excellent

HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from . on 27 Nov 2023
Dear guest: Thank you very much for your recognition of our hotel! We will continue to work hard and look forward to your next visit!

10/10 Excellent

Yumei

Stayed 5 nights in Oct 2023
Response from . on 27 Nov 2023
Dear guest: Thank you very much for your recognition of our hotel! We will continue to work hard and look forward to your next visit!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location which is convenient for shopping and taking public transportation. I also like their service and food.
Response from . on 27 Nov 2023
Sehr gute Unterkunft in Ubahn Nähe. Einkaufszentren direkt vor der Tür. Personal immer freundlich und hilfsbereit.

8/10 Good

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from . on 27 Nov 2023
Dear guest: Thank you very much for your recognition of our hotel! We will continue to work hard and look forward to your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from . on 27 Nov 2023
Dear guest: Thank you very much for your recognition of our hotel! We will continue to work hard and look forward to your next visit!

10/10 Excellent

xin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

xin

Stayed 5 nights in Sep 2023

6/10 Okay

STEWART

Limited dining.
Stayed 3 nights in Jul 2023

8/10 Good

KANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Antonio

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome service
awesome service and great location! Booked for mom and sister for their vacation visit in Nanjing, and they loved this place, highly recommended.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
extended stay
Extended for one more day in Nanjing, awesome service and great location! Booked for mom and sister for their vacation visit in Nanjing, and they loved this place, highly recommended.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2019

6/10 Okay

Hanxi

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

CH, California

Travelled with family
Liked: Cleanliness, staff & service
The hotel looks very nice when first seen. however, the design is not practical, there is no privacy at all for showering, because there is no door at the dressing area. As soon as stepping out of the shower, the naked body is seen by your roommate (well, husband/wife is okay, but will be embarrassed if friends or other family members) . also, there is only one hook over the counter, but the space is not long enough to hang changing clothes. it seems the focus was not at the user but the look.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very well located hotel with fine staff. But you can see right away that the hotel is very Chinese made. Everything looks good on a surface, but when you start looking closely, there are many problems: something doesn’t work, needs maintenance etc. In the shower we had some bugs and flies, Gym is a total disaster! The equipments are very old and not functioning. Pool seems to be dirty. Breakfast is very fine.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Angelos, Boston

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location and friendly staff. Rooms are dated. No bar lounge.
Stayed 6 nights in Aug 2019

6/10 Okay

Ping, New York USA

Travelled with family
Liked: Staff & service, amenities
The hotel is a bit old, the room is small and low ceiling, but the service and staff is great.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Sort of old by Chinese standards, and the breakfast was sub-par. The staff was friendly, but almost too friendly, as everyone keeps on asking, "Are you satisfied with your room?" (Not sure if they would do this in English however -- we both speak Chinese.)
Stayed 4 nights in Jun 2019

8/10 Good

Jason Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

John Bosco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property is exceptional! The room lay out works well and the bed is good. My only small quibble would be to expand the breakfast options a bit. But in general the food was fine. People bent over backwards to be helpful.
Stayed 3 nights in May 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up.
Excellent service. They’ve proactively upgraded us to a better room. They have a specific person helping us to bring our luggages & led us to our room. On our 1st night, we went out for a walk right after check in, came back to our room, found a surprise waiting for us, which was a folded towel animal with a hand written welcome note with 2 free drinks. On our 2nd & 4th night, another 2 folded towel animals waiting for us in the room again which put a smile on your faces. On our way to check out, we saw the house keeper, she proactively thanked us and asked us if we have enough water bottles, if not, she’ll bring us a couple. At the check out counter, the girl proactively asked us if everything was ok. And gave us another surprise, 2 bags of Nanjing stones for good luck. Excellent service, I would recommend this hotel to my friends and family.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good location, friendly staff. Some parts of hotel a little dated.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Excellent location, super courteous staff, free parking
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very friendly staff. If I visit Nanjing again, I will stay at this hotel for sure.
Stayed 4 nights in Feb 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally Happy with Central Hotel in Nanjing
We were astound with everything that this Hotel offered ... the fitout was unsurpassed ... just across the road from a modern 8 storey shopping complex with all the well-known brands ... the hotel staff was everything you would expect of a 5 star Hotel
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
Booked two rooms of different room type. Got a free upgrade for the cheaper room. Received free yogurt upon check-in and the room was in good condition too. The staff was friendly and helpful. Had to pay deposit too, which was not stated on the booking. Only thing to look out for is the hotel breakfast. If you booked a room with breakfast, make sure to clarify if the waitress say that your room number is not on the list and suggests that you can enjoy the breakfast while they deduct the cost from your deposit. Might have been purely a mistake for me, but good to take note of it.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good. service staff are frenidly. value for money. however, wifi is weak even in lobby hall need to improve.
Stayed 3 nights in Oct 2018

8/10 Good

victor, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were very nice and helpful. Hotel room was clean and hotel location is in the middle of commercial area. however, the traffic was very jammed.
Stayed 2 nights in Aug 2018

10/10 Excellent

Jen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Super friendly staff and provides one of the best service out of all the hotels I have been to. Breakfast provided was great. Wonderful location with many shops around.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central. Great shopping and sightseeing area
The hotel is located in a great area of the city with easy access to many of the main attractions by foot, subway or public transportation.
Stayed 2 nights in May 2018

10/10 Excellent

Stefanie, Hong Kong/Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Spacious, clean room, very helpful staff, vey good breakfast, great location - like it says: Central Hotel. I would definitely come back.
Stayed 2 nights in Apr 2018

10/10 Excellent

Ray, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good management and nice staff
My room's air conditioning was not working during my third night of stay. Quick response was taken by the management staff to rearrange an upgraded room immediately to minimize my affectness. Senior management staff appologized personnelly about the inconvenience caused. This reflects their management and service has achieve to a superior level though the hardware are required to be upgraded simultaneously.
Stayed 4 nights in Mar 2018

4/10 Poor

Shu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no room really quite, we smelled smoking all the time even within non-smoking area. They have construction ongoing at nonsmoking area from 1st to 3rd floor, so any rooms above are quite noisy during the day. The overview rooms which are facing the street are quite noisy during the night, the interior rooms which face lobby with restaurant are noisy too. It is not suitable for family stay for sure. Even the staffs are quite friendly, but overall experience is awful. I brought two kids switched four times in three days in order to find a less noisy room...
Stayed 11 nights in Nov 2017

10/10 Excellent

matthew, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great location, extremely good service from staff, nice on site restaurant and easy to reach the main sights. A thoroughly relaxing break
Stayed 2 nights in Oct 2017

8/10 Good

Yalin

Liked: Staff & service
Stayed 1 night in Aug 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ray, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good central location
I have stayed in the hotel several times and always find it pleasing and convenient. Rooms are large and comfortable.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, too expensive.
The staff were very friendly however I don't believe the room (deluxe double) was worth the asking rate.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade to a Suite
I booked a deluxe room for 2 adults and 1 child. The room was super tiny and was an awkward layout with sliding doors hiding the bathroom and closet. We complained about the size of the room so we upgraded to a suite for 300 yuan per night. The suite was wonderful and very reasonable upgrade cost.

10/10 Excellent

James, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Great Location
We stopped off here for a couple of nights after a work conference to see more of the city. The hotel is perfectly located in Xinjiekou, at the centre of the city's metro system, which makes it very convenient to travel to/from the airport and rail station as well as Xuanwu Lake and the Confucian Temple. The room was clean and up-to-date in decor, although it overlooked the dining area so there wasn't much of a view or privacy. The breakfast buffet contained both Chinese and Western options.

10/10 Excellent

James, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Central Nanjing
Great location, beautiful older hotel, modern rooms, great buffet breakfast, beautiful lobby with high painted cieling. Would recommend this to anyone going to stay in central Nanjing.

10/10 Excellent

Han, St. Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Nanjing
Very nice housekeepers, especially JiuFang Xie, who provided excellent service during my stay here.