Direct Ocean Front Condo | Terrace/patio
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Reviews of Surf Side Hotel

2.5 out of 5
Surf Side Hotel
6701 Virginia Dare Trail, Nags Head, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews" "
Rating 8 - Good. 228 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Stayed 2 nights in May 2024
Response from Surf Side on 7 May 2024
Hi Damian, thank you for your rating, come back and see us.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel that I have stayed at in the last 20 years!!!!
Stayed 5 nights in Apr 2024
Response from Surf Side on 4 May 2024
Dear Paul, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We are so glad to see you enjoyed your stay!!! We hope you will come again soon. Warm regards, Front Desk

8/10 Good

Dava

Travelled with family
Liked: Cleanliness
Because we booked 3 rd party, we were put in a bldg with no elevator. 3 flights of stairs with luggage is no fun. Asked to extend a day but were told we would have to move rooms. No thanks.
Stayed 2 nights in Apr 2024
Response from Surf Side Front desk on 4 May 2024
Thank you for taking the time to leave a review and feedback. Your third party booking wasn't why you were in our south building, it is what you chose when you booked. Unfortunately, we are busy at times and are sorry we would would of had to move you to extend your stay. We try our best to accommodate requests but are not always available. I hope you will give us another chance.Warm Regards, Front Desk

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely a nice find. The staff was friendly and professional. The building was clean and safe. You can walk to restaurants and shopping. Easy beach access. The breakfast was great. Also cookies, wine, and cheese at night. Ice for your cooler and for your drinks. They have both and indoor and outdoor pool. Price was very reasonable.
Stayed 4 nights in Apr 2024
Response from Surf Side Front desk on 4 May 2024
Dear Darryl, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We are so glad to see you enjoyed the wine social and fresh cookies!!! We hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked renovated and nice and spacious.Great breakfast!! Very clean, cleaning girls great.Staff all friendly
Stayed 6 nights in Apr 2024
Response from Surf Side on 24 Apr 2024
Dear Steve, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We are so glad to hear you enjoyed our breakfast. We hope you will come again soon. Warm regards, Front Desk

8/10 Good

Rick

Liked: Amenities
.
Stayed 2 nights in Apr 2024
Response from Surf Side Front desk on 24 Apr 2024
Dear Rick, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

Carolyn, Leesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Didn't attend the Happy Hour and chocolate chips giveaway later but thought that was a nice touch. Couldn't see the ocean eventhough my room was listed as partial view. The sand dunes are too high.....
Stayed 1 night in Apr 2024
Response from surf side on 19 Apr 2024
Good morning,Thank you for taking the time to leave a review and feedback. Our first floor is the hardest to see the sea as the dunes have grown over the years, we do try our best to be as honest as possible when guests are booking and in our confirmation emails. I'm glad to see you enjoyed your breakfast and hope on your next visit you can join us for the wine and cookies.Have a great day, Jami

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone who works here was very nice, polite, friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Surf Side on 19 Apr 2024
Dear Mary,Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you had a great experience and we hope you will come again soon. Warn regards, Front Desk

10/10 Excellent

Michelle, Concord

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place!! Oceanfront corner room with 2 balconies! Sunrise from bed lol Great breakfast! Beach chairs and towels! They really take good care of you!
Stayed 2 nights in Apr 2024
Response from Surf Side on 19 Apr 2024
Dear Michelle,Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your time with us and we hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time will definitely stay here again
Stayed 2 nights in Apr 2024
Response from Surf Side on 14 Apr 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay. We can't wait to see you again!Warm regards,Front Desk

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Clean, friendly
Stayed 2 nights in Apr 2024
Response from Michelle on 12 Apr 2024
We are so pleased that you enjoyed your stay with us.Thank you for letting us know.

10/10 Excellent

Marc

Travelled with family
Liked: Amenities
Nice room. Quiet stay. Very relaxing. The Jacuzzi tub was fantastic!
Stayed 2 nights in Apr 2024
Response from Michelle on 12 Apr 2024
We're so happy to hear that you loved it!

10/10 Excellent

Christopher M Van

Liked: Cleanliness, staff & service, property conditions & facilities
This property was perfect for our needs. The staff was very helpful and friendly, the view from our rooms balcony gave us the sunrise, and the breakfast options did not disappoint.
Stayed 1 night in Mar 2024
Response from Michelle on 12 Apr 2024
Thank you for letting us know that you had a great experience during your stay.We appreciate your feedback and thanks for being a great guest as well.

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was wonderful!!! We had a blast!!
Stayed 2 nights in Apr 2024
Response from Michelle on 12 Apr 2024
We are so excited to hear how much you enjoyed your stay.Thank you for the compliments and for choosing us!We appreciate you.

10/10 Excellent

Patricia

Travelled with partner
Liked: Amenities
Very pleasant associate at checkin. Offered complimentary wine & cookies. Nice area.
Stayed 1 night in Apr 2024
Response from Michelle on 12 Apr 2024
Thank you for your kind words and we are so happy that you enjoyed everything.We hope to see you again.

10/10 Excellent

CATHY, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised. Very clean!! Professional, friendly staff!!
Stayed 4 nights in Mar 2024
Response from Michelle on 12 Apr 2024
We are so happy to hear that you were pleasantly surprised. We appreciate you letting us know as it is very encouraging to our staff.Thank you for choosing us.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice hotel, great location beach front with easy access to the beach, can definitely recommend a stay at the Surf Side Hotel.
Stayed 3 nights in Mar 2024
Response from Surf Side on 14 Apr 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept, great location, thoughtful amenities and a delicious breakfast.
Stayed 2 nights in Mar 2024
Response from Surf Side on 14 Apr 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Darcie

Travelled with family
The breakfast was amazing ! Nightly wine social and 8 pm chocolate chip cookies. Loved the later check out. It gave us more time on the beach!
Stayed 2 nights in Mar 2024
Response from Surf Side on 14 Apr 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable. It was very quiet at nighttime and they served an excellent hot/cold breakfast with lots of options.
Stayed 1 night in Mar 2024
Response from Surf Side on 14 Apr 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Tiandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with reasonable price. The view from the balcony is a bit blocked by the dune but it is still acceptable.
Stayed 1 night in Mar 2024
Response from Surf Side on 14 Apr 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Arlene

Travelled with partner
Clean, comfortable and quiet
Stayed 1 night in Mar 2024
Response from Surf Side on 31 Mar 2024
Hi Arlene, thank you for taking the time to leave us a review. Come back and see us.

4/10 Poor

Desiree

Stayed 2 nights in Mar 2024
Response from Surf Side on 19 Apr 2024
Dear Desiree,Thank your taking the time to leave a review. We hope to see you again.Have a great day,Surf Side Front Desk

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good
Stayed 2 nights in Mar 2024
Response from Surf Side on 31 Mar 2024
Hi Takashi, thank you for taking the time to leave us a review. Come back and stay with us.

10/10 Excellent

Annee

Stayed 3 nights in Mar 2024
Response from Surf Side on 19 Apr 2024
Dear Annee, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We hope you will come again soon.Warm regards, Front Desk

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unable to walk around too much outside due to excessive wind and temperature but the inside was very nice and convenient.
Stayed 1 night in Mar 2024
Response from Michelle on 16 Apr 2024
We hope that you will return for another visit soon.The warmer weather is upon us.Thank you for staying with us.

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Surf Side on 31 Mar 2024
Hi Casey, thank you for rating us. We appreciate all feedback.

10/10 Excellent

TOBY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. This is an older property, but they have kept up with maintenance and remodeling. It is very clean and right on the beach, which was absolutely beautiful. Breakfast was great as they cook actual food, it is not frozen stuff just being reheated. I would stay here again.
Stayed 3 nights in Mar 2024
Response from Michelle on 25 Mar 2024
Thank you so much for all of the kind words.We appreciate you so very much.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. I loved the ocean view and the direct access to the beach.
Stayed 4 nights in Mar 2024
Response from Michelle on 24 Mar 2024
We are so happy to hear that you enjoyed your stay with us. We are here for you; come back soon.

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eat the cookies!
Stayed 1 night in Feb 2024
Response from Michelle on 24 Mar 2024
Thank you for the compliment on the cookies and for choosing us!We appreciate you.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Everyone was nice, the property was clean and the breakfast was excellent.
Stayed 2 nights in Mar 2024
Response from Michelle on 24 Mar 2024
Thank you so very much for choosing us and the kind compliments.We hope you return soon.

10/10 Excellent

Pauline, Beulah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great room. It was quiet and we had a view of the ocean and dunes. Thanks for the restful night.
Stayed 1 night in Mar 2024
Response from Surf Side on 16 Mar 2024
Hi Pauline, thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. Come back and see us.

8/10 Good

ok

Stayed 1 night in Mar 2024
Response from Surf Side on 14 Apr 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Surf Side on 16 Mar 2024
Hi Rebecca, thank you for your rating. Come back and see us.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good parking, nice pool, excellent rooms, 24 hour coffee in the lobby, amazing breakfast, and lots of stores and restaurants nearby,
Stayed 2 nights in Mar 2024
Response from Michelle on 24 Mar 2024
Thank you for choosing us!We appreciate you.

10/10 Excellent

Christine, Greenwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a balcony. Quiet. "Wine Social" in the evening (wine, cheese, crackers, & fruit). The rain wasn't their fault . . . Quick and easy check-in upon arrival.
Stayed 1 night in Mar 2024
Response from Michelle on 24 Mar 2024
Thank you for choosing us.We hope you visit again soon and the weather cooperates.We appreciate you.

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised. Our stay was wonderful.
Stayed 1 night in Mar 2024
Response from Surf Side on 19 Mar 2024
Hi Virginia, thank you for your great review. We are happy to hear that you enjoyed your stay with us. Come back and see us.

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Surf Side on 19 Mar 2024
Hi Ryan, thank you for your rating. Come back and see us.

10/10 Excellent

Linda, Wilson

Travelled with partner
Enjoyed the location and little extras like cookies and wine.
Stayed 3 nights in Feb 2024
Response from Surf Side Front desk on 28 Feb 2024
Hi! We are so glad you enjoyed your stay!!

10/10 Excellent

arup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Surf Side Front desk on 28 Feb 2024
Thank you for the review!

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness
The room was good. Great views of the ocean. Unfortunately, we were not able to go onto the balcony due to the constant smell of pot smoke. There were no smoking signs, but this was not enforced. Hallways, elevators and outside also smelled of smoke. Maybe it's hard to monitor and stop.
Stayed 2 nights in Feb 2024
Response from Amanda - Office Manager on 29 Feb 2024
I do apologize for that, please feel free to let the front desk know the next time so we can address the issue. We are a smoke free property, as well as that being illegal in NC. I hope you will come back and see us again!

8/10 Good

Danae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was not impressed with the smoking area when they have a balcony on the 2nd floor that no one was using. Overall a nice room and great view of the ocean.
Stayed 1 night in Feb 2024
Response from Surf Side on 29 Feb 2024
Thank you for your feedback, we are always open to ways we can improve. Our Sunset deck is not set up to be a smoking area at this time. We do hope you will come back and stay with us again.

10/10 Excellent

Dustin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a awesome hotel to stay at. Definitely recommended. Plus ethe sunrise
Stayed 1 night in Feb 2024
Response from Surf Side on 29 Feb 2024
Thank you for staying with us!!

10/10 Excellent

john, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly!
Stayed 3 nights in Jan 2024
Response from Surf Side on 22 Feb 2024
Hi John, thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your visit. Come back and see us.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem of a hotel!
I went on a birdwatching trip and picked the Surf Side Hotel for my stay. It was a great choice. Friendly staff, clean rooms, great view. There was a wine and cheese hour in the evening and even Hot chocolate chip cookies at 8:00 pm. Also a great breakfast the next morning. The only thing I would have liked more would have been a softer mattress. I will be staying here again! Good location also.
Stayed 2 nights in Feb 2024
Response from Surf Side on 22 Feb 2024
Hi Sharon, thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your time at our property. Come see us again soon.

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean front with awesome views Ease of driving to restaurants and sightseeing Friendly staff Nice breakfast Happy Hour 5-6 (wine and cheese)
Stayed 1 night in Jan 2024
Response from Surf Side on 5 Feb 2024
Hello Sue, thank you for your review. We are glad to hear that you enjoyed your stay with us. Come back and see us again soon.

10/10 Excellent

Gerald

Stayed 2 nights in Jan 2024
Response from Surf Side on 22 Feb 2024
Hi Gerald, thank you for your rating 5/5. Come back and see us.

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Surf Side on 25 Jan 2024
Hi Michael, Thank you for your rating 5/5. We do appreciate that, come back and see us!

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Surf Side on 5 Feb 2024
Hi Leon, thank you for your rating. Come back and stay with us.

10/10 Excellent

nadine

Travelled with partner
Liked: Amenities
Beautiful rooms, great property- friendly staff.
Stayed 2 nights in Jan 2024
Response from Surf Side on 5 Feb 2024
Hello Nadine, thank you for your review. We are glad to hear that you enjoyed your stay with us. Come back and see us again soon.